The Palms Apartments

Hotels
8.8 (1127 reviews)
64 King William Street , Adelaide , au

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean apartments
Great reception staff
Good location near city
Cons:
Lack of amenities in some rooms
Minor cleanliness issues
Distance from city center for some guests

Categories

Cleanliness
8.49
Mostly clean and comfortable apartments, but minor issues like interruption to power.
Service
9.26
Great reception staff and helpful service throughout.
Location
9
Good location for accessing city attractions, though some found it a bit far.
Room Quality
8.75
Spacious, comfortable rooms, though some amenities were lacking.
Amenities
8.58
Basic amenities available; some missing items like bath or kitchen supplies.
Value for Money
9.04
Good value for families and longer stays.
Food and Beverage
8.29
Limited food options in room; nearby cafe available.
Overall Experience
8.96
Generally enjoyable stays with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:33

Property Description

Luxurious Accommodation
Experience a lavish stay at The Palms Apartments in Kent Town, just 1.2 km from Adelaide CBD. Our elegant rooms are designed to provide utmost comfort and style during your visit.

Convenient Location
Situated close to popular attractions, our hotel offers easy access to McLaren Vale (34 km) and Hahndorf (21 km). With Adelaide Airport only 8 km away, your travel convenience is assured.

Modern Amenities
Indulge in a range of modern amenities at The Palms Apartments, including free Wi-Fi, room service, and more to make your stay memorable.

Book your stay now at The Palms Apartments for a luxurious and convenient experience.

Important information:

Please note the information below about extras fees and details for pet friendly room:

1-2 nights $50 cleaning fee
3-7 nights $100 cleaning fee
8-20 nights $200 cleaning fee
21-28 nights $300 cleaning fee
28 nights $350 then $50/week thereafter

$300 refundable bond

T & Cs

• Small to medium size only to 34kg
• Certain breeds not accepted i.e. Rottweiler, Pitbull Terrier, Bulldog, Doberman Pinscher
• Dogs must be on a lead in public areas at all times
• Dogs must be domesticated, quiet, toilet trained and must not exceed 34kg or 7lb weight limit
• Limit one dog per room and must not be left unattended at any time
• Rooms are limited, once booking is made please contact to confirm
• Any damages incurred during your pet stay will be charged accordingly

Limited car parking available, bookings essential, fees apply. The apartments are serviced on a weekly basis. Credit cards incur a merchant service fee in addition to the total amount payable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ADL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for AUD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1127 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9
Room Quality: 8.75
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.29
Overall Experience: 8.96
K
Kimberley • family_with_children • au
7
Pros:

Comfortable and clean

Cons:

The view

2026-02-11 • via Nuitee
M
Minh Thi • extended_group • vn
10
2026-01-31 • via Nuitee
P
Philippa • couple • au
9
Good location to walk onto Adelaide centre, nice restaurants not far away.
Pros:

Good location, had everything we needed

Cons:

Nothing

2026-01-31 • via Nuitee
F
Fraser • solo_traveller • au
10
2026-01-29 • via Nuitee
J
JACLYN • couple • au
9
Pros:

Location was great for what we were doing. Was excellent having undercover secure parking. Apartment was very comfortable.

Cons:

Not great to have shower over bath, especially with not anti slip mat. Bathroom was big enough for a separate shower.

2026-01-28 • via Nuitee
V
Van Bao • solo_traveller • au
8
Excellent services
Pros:

Good located

Cons:

Nil

2026-01-28 • via Nuitee
V
Van Bao • solo_traveller • au
8
Excellent services
Pros:

Good value

Cons:

Nil

2026-01-28 • via Nuitee
S
Suzz2023 • family_with_children • my
8
Exceptional HospitalityExceptional Hospitality
Pros:

Our family had a very pleasant stay at Palm Apartment Adelaide. The staff were incredibly accommodating and kind. They went above and beyond by allowing us both an early check-in and a late check-out which made our travel schedule so much easier.

The apartment is very convenient and felt very safe. Having a washing machine in the unit was a huge help and the secure garage parking provided great peace of mind. It’s a well-maintained and hassle-free place to stay. Highly recommend for anyone looking for great service"

Cons:

The second room is a bit small.

2026-01-27 • via Nuitee
S
Sally • extended_group • au
3
Very average
Pros:

The Location

Cons:

Our Apartment #201 - is dwarfed by the massive electrical transformer directly outside. We were looking forward to relaxing on the balcony - but as you can see from the photos - it was not appealing at all. DO NOT BOOK THIS APARTMENT.
- the photos online are deceiving - not nearly as roomy as I anticipated - meant to be 70m2 - that’s all in the corridor
- there is no wardrobe in the Main Bedroom - just a hanging rack
- there is nowhere in either bathroom to put your toiletries - just a very small single sink with below sink cupboard - again check out the photos - no where to put your toiletry bag/hair dryer/ anything
- the clothes dryer does not work
- we did not book a car park as we didn’t think we would need one. After arrival - we decided to hire a car as the apartment is a decent walk from town and it was 40 plus degrees both days - but there was no car park available. So obviously limited number of parks available to guests.
- toiletries ie shampoo & conditioner and body wash - were tiny - if staying for more than one night - bring your own

2026-01-27 • via Nuitee
L
Liam • extended_group • au
8
Great stay for a night
Pros:

Location, ease of access

Cons:

Air conditioner was only in the living room

2026-01-26 • via Nuitee
A
Alicia • couple • au
9
2026-01-26 • via Nuitee
J
James • couple • au
9
Exceptionally clean and well located comfortable unit.
Pros:

Friendly and helpful staff. The foyer,lift, hallways, car park and our room were all well presented and very clean. Close proximity to the CBD either by catching a bus at a nearby bus stop or walking. Cafes and hotel also within 200 metres.

Cons:

The combination washer/dryer presented some issues but the friendly staff assisted us.

2026-01-25 • via Nuitee
M
Michele • family_with_children • au
8
Great find
Pros:

Great location. Easy booking..comfy beds and seating. Very clean. On site secure parking. Staff were extremely polite. Great pub on the next corner and Cafe next door. Bedrooms and bathrooms very spacious

Cons:

Super hot weekend. Fans are supplied for bedrooms but but had really short cords. Would have bought an extension if staying longer. Paying for on-site dedicated parking..got back late one night to find no parks except a small car" one. Squeezed in..but annoying. Perhaps a dedicated park bay number would help. Not a lot of shelf space in bathrooms

2026-01-25 • via Nuitee
H
Heidi • couple • au
8
2026-01-24 • via Nuitee
S
Simon • couple • au
4
Dissappointing. Location is smack bang in an industrial waste land. Won't be doing this again.
Pros:

This is a tough one to answer. Our view was of a wall in an alley. The room was not serviced. The bed was hard. The reception staff seem to be able to anticipate when we need assistance, and choose that time to leave the desk.

Cons:

see above. It really doesn't stack up to what one would reasonably expect from a proper hotel. Our mistake, next time we will stay at the Hilton.

2026-01-22 • via Nuitee
V
Vidumini • extended_group • de
8
2026-01-22 • via Nuitee
M
Michael • couple • nz
10
Pros:

The location was really good and the staff really helpful.

2026-01-21 • via Nuitee
G
Garry • couple • au
10
2026-01-20 • via Nuitee
K
Kamran • couple • au
7
Comfortable and answered our requirements.
Pros:

Location is good

Cons:

The furniture is now getting old and needs renewal

2026-01-20 • via Nuitee
D
Douglas • couple • ca
9
2026-01-20 • via Nuitee