Extended Stay America Select Suites - Melbourne - West Melbourne

Hotels
Extended Stay America Suites
5.6 (367 reviews)
4650 West New Haven Avenue , Melbourne , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Infestations
Lack of amenities

Categories

Cleanliness
4.22
Numerous mentions of dirty rooms, roaches, and a general lack of hygiene.
Service
8.73
Positive comments about some staff, though service issues were noted as well.
Location
7.23
Conveniently located but overshadowed by negative aspects.
Room Quality
4.22
Rooms described as outdated, dirty, and infested, leading to poor quality ratings.
Amenities
5.23
Lack of promised amenities like breakfast and a pool, contributing to dissatisfaction.
Value for Money
6.23
Expectations were not met based on price, indicating poor value.
Food and Beverage
4.22
No breakfast served as promised, leading to a low rating.
Overall Experience
4.72
Overall negative experiences outweigh the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:32

Property Description

Convenient Location
Located near popular attractions like Sea Turtle Preservation Society and Liberty Bell Memorial Museum.

Comfortable Rooms
Air-conditioned rooms with private bathrooms and free WiFi for a relaxing stay.

Nearby Amenities
Close to Melbourne Yacht Club Marina and Andy Semnick-Les Hall Baseball Field for added convenience.

To book your stay at Extended Stay America Select Suites - Melbourne - West Melbourne, contact us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLB

Location

Guest Reviews

5.6
Based on 367 reviews
Cleanliness: 4.22
Service: 8.73
Location: 7.23
Room Quality: 4.22
Amenities: 5.23
Value for Money: 6.23
Food and Beverage: 4.22
Overall Experience: 4.72
B
Bowser solo_traveller us
9
2026-08-17 via Nuitee
K
Keith couple us
1
Pros:

It was coffee and muffins.

Cons:

Refused my booking because of blacklisted from the one across the street. They called over there and they refused my booking. Full refund requested.

2026-08-10 via Nuitee
K
Keith couple us
1
Place was ok staff needs to be replaced.
Pros:

They refused to rebook my room based on the manager said I was rude? And she blacklisted me so I cannot book at any hotel in there chain. I want a full refund!!! She sounded so crazy!

Cons:

Coffee place was ok staff needs to be replaced.

2026-08-08 via Nuitee
H
Hamdan couple us
10
2026-07-23 via Nuitee
B
Bowser solo_traveller us
10
Great stay
Pros:

Debby was extremely helpful and rest of the were great also. Everything was very clean. The bed was very comfortable.
Debby went out of her way to ensure that i was happy and taken care of.

Cons:

I have no complaints at all.

2026-07-21 via Nuitee
K
Kamika couple us
10
2026-07-15 via Nuitee
K
Kamika couple us
10
2026-07-15 via Nuitee
K
Kamika couple us
10
2026-07-15 via Nuitee
L
Lovato couple us
1
I checked into the hotel and stepped inside, but the room had an obvious dirty smell right away. I walked around and the
Pros:

Location

Cons:

Everything besides the location

2026-06-25 via Nuitee
L
Long couple us
9
2026-06-17 via Nuitee
C
Christina solo_traveller us
7
2026-06-05 via Nuitee
J
jazlynn couple us
10
Pros:

i liked the staff especially rachel.

Cons:

one of the ladies was really rude to me and my boyfriend and caught an attitude with me and him.

2026-05-16 via Nuitee
J
Jackson solo_traveller us
9
2026-05-11 via Nuitee
I
imjade. solo_traveller us
1
Pros:

nothing

Cons:

all facilities were filthy refused a refund even thought putting a child in this bed would be inhumane

2026-05-10 via Nuitee
C
Cobb solo_traveller us
10
2026-05-07 via Nuitee
S
Stanley solo_traveller us
5
Pros:

ok

Cons:

ok

2026-05-02 via Nuitee
M
Montana family_with_children us
1
Pros:

It was affordable

Cons:

It wasn’t clean smelt like mold and had roaches

2026-04-27 via Nuitee
B
Bruning solo_traveller us
7
2026-04-24 via Nuitee
K
Keith solo_traveller us
10
Pros:

The price!

2026-04-24 via Nuitee
B
Bruning solo_traveller us
7
2026-04-24 via Nuitee