Dushanbe Serena Hotel

Excellent hôtel, excellent service, personnel professionnel et accueillant, excellent rapport qualité-prix.
Heureux de mon séjour.
Recommandé!

Property was in the good location.

I love the location but the rooms are old and the wifi disconnects every 5 mins and you to put your room number and last name every time to reconnect. The breakfast option is good.

Stay was good

Area good convenient

Hotellet har byens eneste udendørs pool og den er populær
Der er restauranter, indkøbsmuligheder og seværdigheder i gå afstand

都挺好，位置在市中心，比较推荐

This hotel has some good qualities, but it has a long way to go before it can consider itself five-star.
Good
nice breakfast
large rooms
Big comfortable bed
Bad
broken shower—impossible to find the hot water or turn water off
Elevator keycard scanner is decades old, doesn’t work—have to scan 7-8 times to get anywhere
Pool always out of clean towels
Pool boy was rude and arrogant
Pool area too small
front desk staff cold and unwelcoming
tried to arrange a transfer to Samarkand through the hotel, hoping to avoid being scammed by a taxi. We were quoted a huge price which they later dropped by 35% (?). We asked for a written agreement (price & drop-off at hotel in Samarkand) to avoid a hidden charge for crossing the border etc. (we are well-travelled and this has happened before). The manager said this was impossible as it was Sunday, but assured us we would pay the quoted price.
• We said we appreciated his assurance but that it would be useless when we had crossed the border in a stranger’s car, no longer had internet to contact him etc. He called the driver who now said there would be a 30% tax on top of the quoted price. I told him this is exactly why I wanted the agreement in writing. A lot more back & forth involved the manager laughing in my face for requiring this (we thought this may be because I was a woman, as front desk staff always greeted us with, “hello sir” and ignored me). It worked out, but this level of service is unacceptable for a 5-star hotel.

This place is incredibly overpriced. My room looked like it was last renovated in the 1980s. The whole curtain was broken and the rod was hanging on the ceiling by a thread. The hotel seemed dirty overall and I feel like I didn’t even get close to what I paid for.

Average hotel, nice staff but rather limited amenities. Room was okay. Decent breakfast. Walkable to areas along the central avenue. Nothing special at the hotel.

Très moyen

Nice hotel

Good location at good price.

It is conveniently located near the airport and the city centre hotel and it has excellent service. The spacious rooms have a good desk for work and comfortable beds. Excellent breakfast.

Ok

All the staff are very friendly and helpful and location is great

All the staff are very friendly. And location is perfect in the most central part of Dushanbe

All the staff are very friendly and location is perfect

We enjoyed the wonderful free breakfast and the ability to dine in the hotel for dinner. We were located close to all the things we wished to see and were within walking distance. The employees were particularly helpful and pleasant.

Great location .everything was perfect with check in and out , I’ll give 5 stars .