Extended Stay America Suites - Detroit - Rochester Hills

Hotels
•
Extended Stay America Suites
7.2 (240 reviews)
3576 Marketplace Circle , Rochester Hills , us
+1 248-710-2210

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
5.76
Multiple mentions of filthiness and cockroaches, along with cobwebs and dirty carpets.
Service
8.73
Positive feedback on friendly and helpful staff, though some delays in check-in.
Location
8.77
Convenient location with access to stores, restaurants, and attractions.
Room Quality
6.22
Issues like unsteady beds and cobwebs identified, but some rooms were clean.
Amenities
6.75
Basic amenities were present, but several complaints about breakfast options.
Value for Money
7.21
Decent value given location and amenities, but cleanliness issues were concerning.
Food and Beverage
6.76
Limited breakfast options noted, but some value for free offerings.
Overall Experience
7.43
Mixed experiences overall, with dissatisfaction in some areas but highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Convenient Location

Located in Rochester Hills, just a short distance from popular attractions like TCF Center and Royal Oak Music Theatre, Extended Stay America Suites - Detroit - Rochester Hills offers a prime location for travelers looking to explore the area.

Comfortable Accommodations

Each guest room is equipped with modern amenities including a flat-screen TV, a kitchen for convenience, air conditioning for comfort, and a private bathroom for relaxation, ensuring a comfortable stay for all guests.

Helpful Services

The property offers free WiFi, free private parking, and a reception desk ready to assist with any inquiries or guidance needed to navigate the surroundings, making your stay hassle-free.

Ready to experience comfort and convenience in Rochester Hills? Book your stay at Extended Stay America Suites - Detroit - Rochester Hills now!

Important information:

Housekeeping service is offered every 14 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DET

Location

Guest Reviews

7.2
Based on 240 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 6.76
Overall Experience: 7.43
M
McCarver • family_with_children • us
1
2026-08-23 • via Nuitee
P
Paul • solo_traveller • us
8
Pros:

Clean...and 2 beds

Cons:

Pillows were not so good

2026-08-21 • via Nuitee
M
Mohamed • couple • us
10
Very nice and convenient for every thing
Pros:

Manager John and his staff are so friendly and friendly and awesome people

Cons:

Supportive, friendly people

2026-08-16 • via Nuitee
D
David • family_with_children • us
1
First time I didn’t like the staying at this hotel I feel so bad and I beat a lot We have a rush after we staying in thi
Pros:

It’s looking good

Cons:

The room is dirty. There is no toiletry and the sound of the highway couldn’t have any sleep for tonight. There is no room service on the TV is not working. The phone is not working loud noisy highway and the room is dirty and not tall tree in the bathroom and my kids defaulted a very weird rush on them. We have fresh in our body after we stay in the hotel on the face on the neck on the hand.

2026-08-10 • via Nuitee
J
James • solo_traveller • us
8
Pros:

Clean newer property

2026-08-05 • via Nuitee
A
Asia • solo_traveller • us
7
2026-06-28 • via Nuitee
M
Mary • family_with_children • us
3
2026-06-15 • via Nuitee
E
Elaine • solo_traveller • us
10
2026-06-13 • via Nuitee
K
Kimberly • couple • us
7
2026-06-11 • via Nuitee
W
Wendy • solo_traveller • us
8
2026-06-08 • via Nuitee
M
Matt • solo_traveller • us
10
Excellent stay. The staff did an exceptional job.
Pros:

Breakfast was conveniently located.

Cons:

I wish there was a pool.

2026-06-01 • via Nuitee
E
Elayah • couple • us
9
2026-05-22 • via Nuitee
A
angela • family_with_children • us
1
Pros:

I was racially verbally assaulted by one of the guests.

Cons:

John has not fixed situation

2026-05-19 • via Nuitee
D
Dianna • solo_traveller • us
10
2026-05-18 • via Nuitee
K
Karen • couple • us
10
Was amazing. Wouldn’t change a single thing. Thank you
2026-05-18 • via Nuitee
K
Kali • solo_traveller • us
1
Completely Awful 0/10 will never go back here
Pros:

Nothing

Cons:

I got there and no one let me in so I couldn’t check in.. I used the phone inside and no one answered. I called 4 times and no one picked up.

2026-05-13 • via Nuitee
A
angela • family_with_children • us
10
Pros:

The staff is awesome and they work hard

2026-05-10 • via Nuitee
J
Julia • solo_traveller • us
7
Pros:

Friendly staff, room pretty clean. WiFi is pretty fast.

Cons:

Someone opened my room door while I was taking a nap, and woke me up. I don’t know who it was or why. I thought I had dreamed it until I saw that the deadbolt wasn’t locked. I ALWAYS lock the deadbolt. Fortunately, I had the door stopper in use. I don’t appreciate that this happened. I don’t feel all that safe in my room anymore.

Also, there’s no reason people should be smoking right in front of the doors. Nobody should have to walk through smoke to get inside. The smoke makes the entranceways smell both inside and outside. It’s 2026. Give the smokers a designated area far away from the building.

2026-05-09 • via Nuitee
A
angela • couple • us
10
Excellent
Pros:

The staff is the heart of the property.

Cons:

Location.

2026-05-07 • via Nuitee
A
angela • couple • us
10
Good place, good people!
Pros:

The breakfast is fine and very neat area.

Cons:

The staff, what a great bunch of people.

2026-04-24 • via Nuitee