Extended Stay America Suites - Detroit - Rochester Hills

Hotels
•
Extended Stay America Suites
7.2 (223 reviews)
3576 Marketplace Circle , Rochester Hills , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
5.76
Multiple mentions of filthiness and cockroaches, along with cobwebs and dirty carpets.
Service
8.73
Positive feedback on friendly and helpful staff, though some delays in check-in.
Location
8.77
Convenient location with access to stores, restaurants, and attractions.
Room Quality
6.22
Issues like unsteady beds and cobwebs identified, but some rooms were clean.
Amenities
6.75
Basic amenities were present, but several complaints about breakfast options.
Value for Money
7.21
Decent value given location and amenities, but cleanliness issues were concerning.
Food and Beverage
6.76
Limited breakfast options noted, but some value for free offerings.
Overall Experience
7.43
Mixed experiences overall, with dissatisfaction in some areas but highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Convenient Location

Located in Rochester Hills, just a short distance from popular attractions like TCF Center and Royal Oak Music Theatre, Extended Stay America Suites - Detroit - Rochester Hills offers a prime location for travelers looking to explore the area.

Comfortable Accommodations

Each guest room is equipped with modern amenities including a flat-screen TV, a kitchen for convenience, air conditioning for comfort, and a private bathroom for relaxation, ensuring a comfortable stay for all guests.

Helpful Services

The property offers free WiFi, free private parking, and a reception desk ready to assist with any inquiries or guidance needed to navigate the surroundings, making your stay hassle-free.

Ready to experience comfort and convenience in Rochester Hills? Book your stay at Extended Stay America Suites - Detroit - Rochester Hills now!

Important information:

Housekeeping service is offered every 14 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DET

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.2
Based on 223 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 6.76
Overall Experience: 7.43
J
Julia • solo_traveller • us
7
Pros:

Friendly staff, room pretty clean. WiFi is pretty fast.

Cons:

Someone opened my room door while I was taking a nap, and woke me up. I don’t know who it was or why. I thought I had dreamed it until I saw that the deadbolt wasn’t locked. I ALWAYS lock the deadbolt. Fortunately, I had the door stopper in use. I don’t appreciate that this happened. I don’t feel all that safe in my room anymore.

Also, there’s no reason people should be smoking right in front of the doors. Nobody should have to walk through smoke to get inside. The smoke makes the entranceways smell both inside and outside. It’s 2026. Give the smokers a designated area far away from the building.

2026-05-09 • via Nuitee
A
angela • couple • us
10
Excellent
Pros:

The staff is the heart of the property.

Cons:

Location.

2026-05-07 • via Nuitee
A
angela • couple • us
10
Good place, good people!
Pros:

The breakfast is fine and very neat area.

Cons:

The staff, what a great bunch of people.

2026-04-24 • via Nuitee
A
angela • couple • us
10
Very comfortable.
Pros:

The staff are exceptional people.

Cons:

Nothing.

2026-04-20 • via Nuitee
M
Mark • solo_traveller • us
7
2026-03-20 • via Nuitee
D
Denise • family_with_children • us
1
Worst hotel I've ever stayed in.
Pros:

The location was nice.

Cons:

We booked tonight and only stayed one night. One in the morning woke up to find roaches coming out of the sink. There were no chairs to sit on because they were tore up. There was no carpet. There was no breakfast. I wouldn't recommend this hotel to anyone we were compensated by removing the charges. That didn't help us because there was no open availability anywhere else. I have no pictures because I deleted them two days ago.

2026-03-16 • via Nuitee
A
angela • family_with_children • us
10
Pros:

The staff

2026-03-16 • via Nuitee
O
Ouillette • family_with_children • us
9
Pros:

I loved that it was next to Meijer and Walmart. The room was clean and staff was really awesome!

2026-03-04 • via Nuitee
A
angela • solo_traveller • us
10
2026-02-25 • via Nuitee
A
angela • solo_traveller • us
10
Pros:

The staff is great all of them.

Cons:

The woman in 217

2026-02-25 • via Nuitee
S
Spencer • family_with_children • us
3
Good value but not worth it in the end!
Pros:

The location was great and the staff was great.

Cons:

You could hear everything everybody did! I didn't get any sleep both nights because of constant pounding knocking, banging doors opening, etc. If you're looking for a sleep full stay, don't stay here.

2026-02-10 • via Nuitee
G
GH • extended_group • ca
5
Decent for location/ cheap stay to save money
Pros:

Location, staff, has full size fridge, stovetop, microwave, room set up with brand new toilet paper and kleenex, has free breakfast but just packaged muffins/ oatmeal. It’s good for a cheap stay so didn’t expect much

Cons:

Elevator smelt like fish, marks on walls, bathroom door had a hole in it like someone kicked or punched it, you can feel the springs in mattress, chairs were worn and peeling, towels were stained, didn’t have a bench or full size mirror. I think this hotels for people with pets and long stay out of town workers

2026-01-20 • via Nuitee
S
Susan • couple • us
10
2026-01-19 • via Nuitee
S
Svendsen • solo_traveller • us
2
friendly staff, room not cleaned or safe
Pros:

accepts dogs

Cons:

the room was not clean, my friend just lost their Trailer, someone hit it with a car and took it off foundation. no where to stay and thought this would be a good stay for awhile. The bathroom had blood and feces on it. He should have asked for another room. His mom was suppose to stay and didnt.

2026-01-19 • via Nuitee
C
Chiquita • couple • us
10
Pros:

Location

Cons:

Don’t have a pool

Don’t serve breakfast

Don’t do housekeeping daily

2026-01-19 • via Nuitee
T
Tylynn • couple • us
1
2026-01-18 • via Nuitee
J
Jean • couple • us
7
For a quick overnight stay the hotel provided what we needed -- safe and clean space.
Pros:

The staff was friendly and helpful. Having access to breakfast items was appreciated to start day.

Cons:

The chair in our room had rips in the upholstery that need repair.

2026-01-12 • via Nuitee
D
David • solo_traveller • us
10
2026-01-11 • via Nuitee
J
Jennifer • family_with_children • us
6
Pros:

It was close to where we needed to be.

Check out in the morning was good- the man at the desk was friendly and thanked us for staying.

Cons:

We had a later check in and had to wait almost half and hour for the team member to come down from her room to check us in.

The room was not pristine, the whole place smelled like marijuana.

2026-01-01 • via Nuitee
J
Jeanne • family_with_children • us
9
2025-12-30 • via Nuitee