The Thames Pool Access Resort SHA+

Hotels
ZUZU HS
8.8 (15 reviews)
77 Moo 8, Chaofa West Road, T. Chalong, Chalong, Phuket Province, 83130 , Chalong , TH

Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 18:46

Property Description

Luxurious Amenities

Indulge in the outdoor pool, fitness center, and bicycle rentals, offering endless ways to unwind.

Convenient Services

Benefit from complimentary Wi-Fi, a hair salon, and tour assistance for a hassle-free stay.

Comfortable Accommodations

32 air-conditioned rooms with DVD players, private balconies, and modern amenities await.

Immerse yourself in the beauty of Chalong with a stay at The Thames Pool Access Resort SHA+. Dive into relaxation and adventure just minutes away from the scenic Chalong Bay and iconic Big Buddha. Book now to elevate your Phuket experience!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.8
Based on 15 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Patrice
8
Pros:

Excellent hotel

2025-02-28 via Nuitee
P
Palaniappan
10
Pros:

Very good

2025-01-14 via Nuitee
J
Jessica partner
6
Pros:

The property is a little run down for a 4-star hotel. There were small ants on the table next to the closet even though we didn’t have any food in the room. The bathroom had a small sink where they provided a handful of travel toothbrush/toothpaste sets but no soap. When I asked the front desk for some soap, they gave me a bottle of hand soap that was 3/4 empty and shared between the staff. What kind of hotel doesn’t even provide soap for the bathroom sink? Surely even a bar of soap doesn’t cost much..

2024-11-15 via Nuitee
I
I7031ZLterrym Couples
8
Good quiet out of the way stay
Pros:

Good clean hotel. Staff are friendly and willing to please. Staff have basic understanding of English.

The hotel is a bit out of the way but ride sharing is affordable and frequent using bolt or grab

Had power out on last night. Staff quickly got a backup generator going and fault was fixed very quickly.

There was no restaurant on site despite there being one on website. Recommend going to Tang Toh cafe restaurant which is about 150m walk away.

2024-09-19 via Tripadvisor
V
Verified traveler
4
Not a 4 star
Pros:

It was listed as a 4 star hotel
My family travels quite often and i would rate it no higher than a 3 star. It is listed to have a restaurant and laundry service, which they dont have
The room booklet is still from the 1980s.

2024-06-27 via Nuitee
D
Douglas
2
Pros:

The power kept going out in my room.

2024-05-04 via Nuitee
V
Viktor
4
Hotelbewertung
Pros:

Zimmer sind naja den Umständen entsprechend. Die Fenster lassen sich nicht öffnen. Ab 6-7 Uhr ist schon Bewegung auf dem Gang, so das der Schlaf schon vorbei ist, also sehr hellhörig.

2024-03-15 via Nuitee
I
Irina
8
Gutes Preis-Leistungs-Verhältnis
Pros:

Positiv:
- Preis
-Größe des Zimmers
-Pool

Negativ:
- Klimaanlage braucht relativ lange, um abzukühlen.
- es wird kein Frühstück angeboten
- Lage

2024-03-10 via Nuitee
E
erine family_with_children
10
Pros:

Nice place

2024-02-12 via Nuitee
R
Robert
10
Pros:

I would Recommend it to anybody it’s kid friendly .friendly staff good facilities I’m coming back

2024-02-10 via Nuitee
V
Verified traveler
6
Ok for fair price.
Pros:

No restaurant as stated. It’s ok.

2024-01-04 via Nuitee
D
David
8
Pros:

Excellent taxi / transfer service

2023-06-05 via Nuitee
M
Mathias family
2
Pros:

- Pictures look deceiving
- The Italian shower is made in a way that it will flood the entire apartment, not only the bathroom
- The “gym” if we can call it a gym, is pathetic.
- Really rude staff.
Should clearly not be referenced as an Expedia listing. Does not meet a standard of a budget hotel. Especially when it comes to customer service.

2020-01-01 via Nuitee
G
gketnim Business
8
Pool Access!
Pros:

If "close to the beach" isn't your focus, this hotel is highly recommended. It's location is superb i.e. 10-mins driving to Chalong bay for seafood restaurants, and 5-mins to historical temple. Definitely, having pool access to is good for family member. Value for money!

2019-12-24 via Tripadvisor
S
SHUN WAI
10
Pros:

用心服房

2019-12-18 via Nuitee