Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Concierge service
Picnic area
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Beautiful structure
Lovely parts
Cons:
Staff lacking training and guidance
Room decor in older part needs updating
Grounds past their prime
Far location from city center
Expensive for each trip

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
7
Service was generally appreciated, although some guests mentioned staff lacking training and guidance.
Location
3
Mixed reviews on location with one guest mentioning it's far from the city center and expensive for each trip.
Room Quality
5
Negative feedback on room decor in the older part and the grounds appearing past their prime.
Amenities
7
Satisfactory amenities mentioned with some guests pointing out the beautiful structure and lovely parts.
Value for Money
6
Mixed opinions on value for money with some guests feeling the location justifies the price while others found it expensive.
Food and Beverage
5
No specific feedback provided regarding food and beverage.
Overall Experience
5
Guests had varied experiences with some pointing out the beautiful structure and others mentioning room decor and grounds.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-09 20:49

Property Description

Spa and Outdoor Activities
Indulge in massages, body treatments, and facials at the spa, or enjoy the outdoor pool and bike rentals.

Fine Dining and Bar Experience
Experience French cuisine at Le Grand Salon by the poolside, with garden views, or unwind at the 2 bars/lounges.

Luxurious Accommodation and Amenities
Stay in one of the 15 air-conditioned rooms with fireplaces, flat-screen TVs, and complimentary Wi-Fi, or take advantage of services like 24-hour room service and concierge.

Book your luxurious stay at Ksar Char-Bagh for a memorable experience in Marrakech!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

10
Based on 21 reviews
Cleanliness: 7.5
Service: 7
Location: 3
Room Quality: 5
Amenities: 7
Value for Money: 6
Food and Beverage: 5
Overall Experience: 5
S
Stephanie
4
Pros:

I stayed at the property and was the only guest there. Was constantly asked whether I would eat so the kitchen could close. The staff lacked training and guidance. The structure of the hotel is beautiful and there are very lovely parts, but the decor in the older part needs to be updated, and the grounds seemed to be past their prime.

2025-06-04 • via Nuitee
A
Ayman • friends
10
Pros:

Location is far from city center
They charge 300 dr for each trip

2025-05-30 • via Nuitee
J
Jonas
10
Everything was great!
Pros:

We had a great stay at Ksar Char-Bagh! Could stay here again next time in Marrakech!

2025-05-04 • via Nuitee
S
Sandhya • partner
10
Pros:

My husband and I had a wonderful time relaxing in the resort. It was quite tranquil and just what we needed as an escape from the everyday. Beautiful rooms with incredibly attentive staff who go out of their way to accommodate your request. The general manager, Kevin was wonderful and checked in on us regularly making us feel right at home, a beautiful place to celebrate my birthday.

2025-05-02 • via Nuitee
A
Atlantide
10
Pros:

Amazing experience !!

2025-04-13 • via Nuitee
P
Phoi-Thi
10
Absolute oasis
Pros:

Love love love this hotel. Service was impeccable. Resort is stunning. We will be back often.

2025-04-08 • via Nuitee
S
Steve • family_with_children
10
Pros:

Ksar Char-Bagh is truly an other-worldly experience. If you want to feel like a sultan in an eye-popping palace, feel totally relaxed and properly looked after, with excellent food and impeccable service, this place should be at the top of your list.

2024-10-28 • via Nuitee
M
Mikaela
10
Hotel incrível ! Estadia maravilhosa !
Pros:

Incrível, tudo maravilhoso!

2024-04-20 • via Nuitee
M
miguel
10
Stunning stay
Pros:

Absolutely beautiful Riad. 10 minutes from the middle of Marrakech but feels like you are alone in the countryside. The staff was beyond accommodating and helpful. The General Manager made it a point to give us his personal attention, Beautiful, relaxing, quiet property with areas to walk around. The rooms were each uniquely appointed and huge. Truly a place to come back to.

2024-04-02 • via Nuitee
M
miguel
10
Stunning stay
Pros:

Absolutely beautiful Riad. 10 minutes from the middle of Marrakech but feels like you are alone in the countryside. The staff was beyond accommodating and helpful. The General Manager Kevin made it a point to give us his personal attention, Beautiful, relaxing, quiet property with areas to walk around. The rooms were each uniquely appointed and huge. Truly a place to come back to.

2024-04-02 • via Nuitee
U
Uric • partner
10
Pros:

The customer service and lavish amenities made this hotel a once in a life time experience

2023-06-18 • via Nuitee
Y
Yetkin • partner
10
Pros:

Unlike any other 5-star luxury resort we've stayed at over the years, Ksar Char-Bagh doesn't have the copy-paste guest room design and holiday experience of the larger hotel brands. What you find here are extremely authentic, modern Moroccan style guest rooms, with high ceilings, hand carved wood accents, and marble bathroom surfaces; an amazing 30m long swimming pool lined with palm trees; and great, locally sourced, fresh food (that can get a bit repetitive after 3 days, but ask nicely, and they will quietly prepare dishes from the lunch menu for dinner). It is slightly further away from the city, but that is the whole point - away from traffic and the hustle and bustle, all you can hear while lounging near the pool are the local birds chirping, the occasional goat in the field nearby, and the daily prayers. Only point of improvement was the spotty wifi near the pool and restaurant - Access points keep dropping you off, and it was painful to stay online (4G - 5G reception was also not great). Overall, amazing experience. Shout out to Kevin and the whole team who looked after us. We will surely be back!

2023-04-02 • via Nuitee
J
James
10
Pros:

Magnificent property with first class service on the outskirts of Marrakech. Highly recommended.

2023-03-16 • via Nuitee
M
Marei • partner
10
Pros:

Unser zweitägiger Aufenthalt war ein absoluter Traum. Selten findet man ein solch zauberhaftes Fleckchen Erde. Mit viel Geschmack wurde alles eingerichtet. Wir genossen sehr die Ruhe außerhalb der Stadt, den wunderbaren Pool und den Taxi Service in die Stadt. Das Personal war überaus zuvorkommend und erfüllte uns jeden Wunsch. Wer einige Tage fernab vom Trubel in Marrakesch in Luxus und Ruhr schwelgen möchte, ist hier richtig.

2023-02-12 • via Nuitee
A
Andy • partner
10
Pros:

Grossartige Unterkunft. Top Personal und Service. Dienstleistungen und Verpflegung ist nicht günstig. Keine Steckdose in Badezimmer. Sonst genial.

2019-12-14 • via Nuitee
M
Mousa
10
love this place
Pros:

staff went above and beyond to make our honeymoon the best it can be

2019-11-15 • via Nuitee
V
Verified traveler • partner
10
Pros:

I adored the fact that this was a genuine Moorish fort, Alhambra-style carvings and set in the old Palmeria area with wonderful authentic furniture and fittings. Yet, for the modern traveller had fabulous bathrooms and pool and lounges and gardens. A compete treat and for anyone visiting Marrakesh this place is a must.
The staff were utterly charming, with great panache, made sure that all our needs were more than met. Superb! The concierge in particular was a delight with his knowledge and humour. Food was fab! Moorish, french and modern...all there and all equally divine.
I highly recommend this Ksar Char-Bagh to anyone.

2019-09-18 • via Nuitee
V
Verified traveler • partner
10
Pros:

This property was amazing. I felt like I was spending the weekend at a very wealthy friend's house. The staff was eager to satisfy all of our needs. The food is delicious and they pick the fruits and vegetables for each meal fresh from their garden. To top it off, they washed our car before we left!

2019-02-19 • via Nuitee
V
Verified traveler
10
Pros:

Beautiful surroundings. Excellent staff. Lovely food A most relaxing break on the outskirts of Marrakech.

2019-01-07 • via Nuitee
V
Verified traveler
10
最高の景色！！
Pros:

親切で気さくなスタッフと、イスラム建築の美しいもとお城というホテルでゆっくり休息をとることができました。お部屋はゆったりとした広さで、お部屋のテラスからは原野とアトラス山脈が伺えました！
レストランは1つ。朝食はモロッカンスタイルも選択できます。お部屋のテラスでモロッカン朝食をいただくのがおススメです！
スパではハマムやアルガンオイルを使ったトリートメントなどモロッコならではの体験もできて満足。
市街とから車で30分ほどの立地で、ホテル周辺は原野と民家がちらほら、最初は不安でしたが、結果、自然を楽しむ絶好のロケーションでした。

2019-01-02 • via Nuitee