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Facilities
Property facilities
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Fitness facilities
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Comprehensive recycling policy
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Guest education on local ecosystems and culture
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Annual carbon offsets
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Free WiFi
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24-hour front desk
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Luggage storage
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Concierge service
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Smoke-free property
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Grocery/convenience store
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Self parking (surcharge)
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Computer station
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Water dispenser
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Housekeeping on request
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Eco-friendly cleaning products used
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Secured bicycle storage
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Bicycle parking available
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Annual carbon offsets
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Locally-owned & organized tours & activities
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Showcase for local artists
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Modern Amenities and Services
Enjoy a convenient stay with access to a fitness center, complimentary Wi-Fi, and concierge services. Indulge in dining at La Isla and unwind at the bar/lounge.
Business Facilities and Convenience
With a business center, dry cleaning services, and a 24-hour front desk, your needs are well catered to. Self-parking is available, adding to the convenience.
Central Location
Situated in Downtown Mexico City, the hotel is close to major attractions like Palacio de Bellas Artes and Torre Latinoamericana, making it an ideal choice for exploring the city. Book now for a memorable stay!
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
Property policies
-
Pets
Pets not allowed
-
General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Service animals are exempt from fees/restrictions
-
General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
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Children and extra beds
No rollaway/extra beds available
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Masks are available to guests
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General
Individually-wrapped food options are available
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General
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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General
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Reservation might be required for some facilities onsite
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Guest type
LGBTQ friendly
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Shield between guests and staff in main contact areas
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General
Gap period enforced between guest stays - 24 hours
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Pets
Service animals are allowed
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General
Masks are compulsory at the property
Location
Guest Reviews
Estancia cómoda y céntrica. Lo mejor fue el desayuno, delicioso y super completo
Habitación limpia y muy buena ubicación del hotel... Restaurante mucho que desear cero comidas en el buffet muy raquítico no me gustó.
Me resultó cómodo por estar en la plaza Forum, ahí encuentras desde un súper hasta bancos.
Altamente recomendable
Muy limpio, buena ubicación y personal muy amable especialmente la Chef de la noche.
Lo peor que tienen son 2 cosas una el sabor de la comida del restaurante que asco no tiene sabor de nada y en la cena también y las recamaristas. Pésimas me rompió unas cosas y además te dejan papel de baño que van quitando de otras habitaciones ni cuando llegue el papel estaba nuevo y para lo que cobran pésimo servicio
No respetan las habitaciones ya marcadas por el concierge y el desayuno cada dia es mas malo
Excelente Hotel
La recepción no deja una buena primera impresión, pero luego, al subir a las instalaciones del hotel, la cosa cambia; todo muy bien. No me gustó que el lavamanos y tocador esté fuera del baño.
It was a clean property. Just needed small fridge and microwave
Personal muy amable, está bien ubicado, cerca para transportarte fácilmente, la zona se siente segura.
Aproveche una oferta muy barata, que incluyó desayuno, el cual fue de calidad. Habitaciones limpias.
El personal en el restaurante muy poco accesible, te contestan de mala manera
This okey plase
Tranquila y limpia
El cuarto bien, la ubicacion bien. El unico detalle es el desayuno el primer dia al parecer tenian un grupo y el servicio es buffet pero las mesas sucias sucias, no hay personal suficiente para revisar, los baños de los alimentos vacios, el buffet se veia sucio, no habja un control. El segundo dia un poco mejor porque o habia grupo. Aqui cada quien recoge sus platos y vasos sucios.
El servicio fue increíble. Muy buena opción para hospedarse.
Es exclusivo
Todo perfecto!
La única observación es que en el piso donde me quede estaban arreglando un aire acondicionado y se veian unos pocos escombros de plafon, dejaron la escalera, un como escritorio, una escoba y una bolsa con papeles de basura que daba mal aspecto justo al bajar del elevador. Estuvo desde la noche en que me quede hasta la mañana del día siguente que desocupe. Sugiero, por lo menos hubieran recogido la escoba y la bolsa de plastico con basura. Todo lo demas, excelente atencion, rico desayuno, camas muy comodas y muy buena limpieza de la habitacion.
Hotel lindo, accesible y con muchow servicio alrededor.
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