Maayo Hotel

Hotels
8.9 (1034 reviews)
Plaridel Street , Cebu City , ph

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast options
Cons:
Issues with water supply
Elevator access concerns

Categories

Cleanliness
8.36
Some concerns about the room cleanliness and water quality during a crisis.
Service
9.33
Staff were repeatedly mentioned as friendly, helpful, and accommodating.
Location
8.87
Close proximity to the airport, but limited accessibility on foot.
Room Quality
8.82
Rooms were described as spacious and comfortable, but cleanliness affected satisfaction.
Amenities
8.35
Rooftop dining layout was criticized, affecting overall enjoyment.
Value for Money
8.81
A generally positive sentiment despite some amenities not meeting expectations.
Food and Beverage
9.36
Breakfast buffet received high praise with a variety of options.
Overall Experience
9.33
Overall experiences were dominated by positive sentiments, with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:45

Property Description

Luxurious Accommodations with Free WiFi
Maayo Hotel, located just 5 km from SM City Cebu, offers elegantly appointed rooms with complimentary WiFi access. Each air-conditioned room features carpeted flooring, a personal safe, and a flat-screen TV. Guests can unwind in rooms with a seating area and enjoy amenities like a kettle, slippers, and free toiletries in the private bathroom with a bath and bidet.

Relaxation and Dining Options
Guests can indulge in the spa center, take a dip in the infinity pool, and choose from 3 on-site dining venues. The restaurants offer a diverse selection of culinary delights, catering to both local and international tastes.

Convenient Services and Nearby Attractions
With a 24-hour front desk, Maayo Hotel provides assistance with luggage storage and airport transfers. Explore nearby attractions such as Ayala Center Cebu and Fort San Pedro, with the Mactan Cebu International Airport just 4 km away.

Experience luxury and convenience at Maayo Hotel - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Feb 4, 2026 until Tue, Jun 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1034 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
D
David solo_traveller au
9
Pros:

Great hotel. Really convenient access to the airport and ferries north. Great staff

2026-04-16 via Nuitee
T
Tee solo_traveller us
10
Wonderful stay in the city of Cebu with Maayo hotel with the nicest views in the city.
Pros:

Accommodations are adequately priced. Everything was clean and buffet was delicious! Their staff was friendly and so polite.

Cons:

Only thing was a strong sewer smell right outside of the concierge/ lobby where you get dropped off and picked up by taxis. Other than that no complains

2026-04-10 via Nuitee
D
Daniela couple de
8
Perfekt für uns für eine Nacht im Cebu bevor es nach Hause geht
Pros:

Unsagbar liebes Servicepersonal, toller Aufenthalt, und vor allem echt gute Betten
Frühstücksbuffet ist ein Traum und lässt keine Wünsche offen

Cons:

Leider war der Pool gerade außer Betrieb und wurde umgebaut (09.04.2026) sodass wir ihn nicht nutzen konnten und hatten dazu vorab auch keine Info bekommen. Da wir uns eigentlich darauf gefreut hatten den sundowner im Pool zu genießen.

2026-04-10 via Nuitee
M
Maxence Renault Trubert family_with_children ch
10
2026-04-08 via Nuitee
E
Earl couple ph
8
Comfortable and nice room
Pros:

Restaurant

Cons:

Stairs

2026-04-08 via Nuitee
Y
Yasmine couple ch
9
Great place near the airport.
Pros:

- Great Location very close to the airport (10min by car). Perfect for a short layover.
- Staff overall were super friendly. Special shoutout to the bellboy Mark who greeted us so warmly despite it being 2am.
- Rooms are clean and beds are relatively comfy.
- 7 Eleven located nearby.

Cons:

Rooms are a bit dated.

2026-04-04 via Nuitee
S
Sunshine family_with_children au
10
Its very nice hotel.
Pros:

I loved it our room is spacious our bed is big and its very clean.

Cons:

I liked all of it.

2026-04-01 via Nuitee
A
Albert couple es
10
2026-03-30 via Nuitee
H
Helen family_with_children us
10
Pros:

The safety, the staffs were helpful friendly, and accommodated.The breakfast was verity of choices and delicious the buffet seafood dinner was delicious as well. I am definitely going to stay Maayo hotel again.

Cons:

Safety and the location.

2026-03-29 via Nuitee
M
Molly solo_traveller us
8
2026-03-29 via Nuitee
E
Eckhard couple ch
8
Gutes Hotel Nähe Airport.
Pros:

Günstig zum Airport gelegen.

Cons:

Umgebung ist eher nicht ansprechend.

2026-03-27 via Nuitee
N
Nicolas family_with_children fr
8
2026-03-26 via Nuitee
R
Regine Isabel family_with_children nl
7
Pros:

Accessible from airport and local grocery.

Cons:

Only that the swimming pool was under renovation.

2026-03-26 via Nuitee
S
Sheena solo_traveller de
9
Thank you to the staff for being so lovely
Pros:

I was sick when I arrived, and the staff took excellent and the TV had lots of english movie channels so I was really able to relax and recover. The breakfast buffet in the morning is enormous. The beds are very comfortable.

2026-03-26 via Nuitee
M
MAKOTO couple jp
9
2026-03-25 via Nuitee
R
Regine Isabel family_with_children nl
7
2026-03-24 via Nuitee
J
John couple us
10
2026-03-24 via Nuitee
V
Visland family_with_children is
8
Flott hótel
Pros:

Food, Staff.

2026-03-24 via Nuitee
M
MASSIMO family_with_children it
7
2026-03-23 via Nuitee
J
Jamaiya extended_group ph
9
2026-03-23 via Nuitee