Maayo Hotel

Hotels
8.9 (1106 reviews)
Plaridel Street , Cebu City , PH

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast options
Cons:
Issues with water supply
Elevator access concerns

Categories

Cleanliness
8.36
Some concerns about the room cleanliness and water quality during a crisis.
Service
9.33
Staff were repeatedly mentioned as friendly, helpful, and accommodating.
Location
8.87
Close proximity to the airport, but limited accessibility on foot.
Room Quality
8.82
Rooms were described as spacious and comfortable, but cleanliness affected satisfaction.
Amenities
8.35
Rooftop dining layout was criticized, affecting overall enjoyment.
Value for Money
8.81
A generally positive sentiment despite some amenities not meeting expectations.
Food and Beverage
9.36
Breakfast buffet received high praise with a variety of options.
Overall Experience
9.33
Overall experiences were dominated by positive sentiments, with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:45

Property Description

Luxurious Accommodations with Free WiFi
Maayo Hotel, located just 5 km from SM City Cebu, offers elegantly appointed rooms with complimentary WiFi access. Each air-conditioned room features carpeted flooring, a personal safe, and a flat-screen TV. Guests can unwind in rooms with a seating area and enjoy amenities like a kettle, slippers, and free toiletries in the private bathroom with a bath and bidet.

Relaxation and Dining Options
Guests can indulge in the spa center, take a dip in the infinity pool, and choose from 3 on-site dining venues. The restaurants offer a diverse selection of culinary delights, catering to both local and international tastes.

Convenient Services and Nearby Attractions
With a 24-hour front desk, Maayo Hotel provides assistance with luggage storage and airport transfers. Explore nearby attractions such as Ayala Center Cebu and Fort San Pedro, with the Mactan Cebu International Airport just 4 km away.

Experience luxury and convenience at Maayo Hotel - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1106 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
A
Australia • solo_traveller • au
9
Lovely
Pros:

Room and its clean

Cons:

Breakfast too repetitive

2026-09-16 • via Nuitee
B
Benedict • extended_group • ph
10
2026-09-16 • via Nuitee
A
Aranda • couple • ph
10
very good
Pros:

room clean, breakfast

2026-08-31 • via Nuitee
K
Kathy • family_with_children • au
9
Highly recommend!
Pros:

Staffs are very attentive and professionals. They’re welcoming and very helpful.

2026-08-27 • via Nuitee
P
peter • couple • au
6
Good location
Pros:

Location

Cons:

Nothing

2026-08-07 • via Nuitee
P
Peter • family_with_children • au
9
2026-07-24 • via Nuitee
P
Peter • family_with_children • au
10
2026-07-24 • via Nuitee
V
Veronica • family_with_children • au
8
Pros:

The food was delicious, with a great variety of options to choose from. The staff were also very friendly, welcoming, and helpful throughout our visit.

2026-07-19 • via Nuitee
M
Marilyn • family_with_children • qa
10
Beautiful hotel. Breakfast is excellent ample of choices. Everything is delicious.
Pros:

Location is near the airport which is why I book it. Far from the center of the city though but grab is way cheaper in Cebu compared to Manila so for us is not really a big deal.

Cons:

None

2026-07-17 • via Nuitee
A
Armelita lao • couple • no
9
Pros:

Good service and friendly staff. They always help you and i did enjoy staying here every time i go back to Philippines. Good food and big space.

2026-07-01 • via Nuitee
S
Sheryl • solo_traveller • ie
8
Pros:

Perfect location as its close to the airport. Staff are more than 100% friendly and excellent with what their doing.

Cons:

A pity the swimming pool was under renovation and it wasn't mentioned on booking.com...otherwise everything was perfect

2026-06-30 • via Nuitee
A
Angel • solo_traveller • gb
10
2026-06-17 • via Nuitee
S
Sunil Ramakrishna • solo_traveller • in
9
Comfortable Stay
Pros:

The hotel is quite good and has all the amenities one needs. The rooms are clean and well-appointed. The location is nice with a 7-11 round the corner. The breakfast spread was also quite nice.

Cons:

The size of a room felt a bit compact but otherwise all good. Unfortunately the pool was closed which was one of the main reasons I chose Maayo.

2026-06-15 • via Nuitee
A
Adamic • family_with_children • us
9
Ok
Pros:

Clean and friendly staff

Cons:

The way it is set up the reception is at 7th floor

2026-06-02 • via Nuitee
P
Paul • couple • us
9
A great short stay while traveling to and from Malapascua Island
Pros:

We stayed for one night. We were going to Malapascua and the hotel provided us with transportation options. The food in the restaurants is delicious and reasonably priced. The location is close to Cebu-Mactan airport (<15min). The staff is friendly and helpful.

Cons:

nothing

2026-05-26 • via Nuitee
S
SCOTT • solo_traveller • gb
9
2026-05-25 • via Nuitee
P
Paul • couple • be
10
Amazing
Pros:

Everything was perfect , the staff there was very kind and helpful, the room was clean and it was very quiet, the breakfast was very good, the hotel is not far from the airport and not far from the center of the city.

Cons:

I can’t find something negative to say.

2026-05-23 • via Nuitee
J
Javier • family_with_children • lu
4
No repetiremos
Pros:

Proximidad al aeropuerto. Tamaño habitación.

Cons:

El Transfer es super caro, además nos cobraron de más y luego no quisieron devolver el dinero tras haber reconocido su error. Las sabanas de la cama tenían manchas. Es un hotel caro para lo que ofrece. Hay variedad de oferta de desayuno pero no tiene buena calidad.

2026-05-20 • via Nuitee
E
Emil Munnoch • couple • dk
10
2026-05-15 • via Nuitee
D
Dynna Jen Cimafranca • couple • jp
10
2026-05-10 • via Nuitee