TY Hotel

Hotels
8.1 (400 reviews)
Lot 4857, Tingkat Bawah Jalan Sultan Mahmud , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good value for the price
Comfortable and spacious room
Friendly staff
Convenient location near amenities
Cons:
Cleanliness issues
Weak air conditioning
Limited parking
Unstable WiFi

Categories

Cleanliness
6.68
Multiple mentions of unclean toilet, stained mattress, and dust.
Service
9.15
Staff are friendly and helpful.
Location
8.69
Located near food court and Pantai Batu Burok.
Room Quality
7.14
Room is big and comfortable but with some maintenance issues.
Amenities
7.67
Good water pressure in shower but unstable WiFi and weak sink pressure.
Value for Money
8.13
Relatively affordable considering room size and location.
Food and Beverage
8.68
Nearby food options available.
Overall Experience
8.65
Despite some issues, would stay again due to comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:03

Property Description

Convenient Location
Situated near popular attractions such as State Museum of Terengganu and Crystal Mosque.

Comfortable Accommodation
Featuring rooms with air conditioning, TV, and city views.

Great Amenities
Enjoy free WiFi, 24-hour front desk, and proximity to Batu Burok Beach and Terengganu Craft Cultural Centre.

Call now to reserve your stay at Ty Hotel Kuala Terengganu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 400 reviews
Cleanliness: 6.68
Service: 9.15
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
I
Ismaniza • extended_group • my
7
2025-12-22 • via Nuitee
M
Masyitah • family_with_children • my
7
2025-11-02 • via Nuitee
F
Fatin Nur Liyana • couple • my
3
Cons:

toilet not so clean with mold everywhere, air conditioner was not cold at all. no wonder got standing fan in the room. the room odor was not pleasant.

2025-10-20 • via Nuitee
M
MOHAMAD • family_with_children • my
9
2025-10-15 • via Nuitee
A
azma • family_with_children • my
8
2025-10-15 • via Nuitee
B
BINTI OSMAN • family_with_children • my
9
2025-10-08 • via Nuitee
F
fuad • family_with_children • my
7
2025-10-04 • via Nuitee
W
wan sabar hayat • solo_traveller • my
7
2025-09-29 • via Nuitee
A
Ahmad • couple • my
5
2025-09-28 • via Nuitee
R
Rumisyah • family_with_children • my
8
Comfortable Family Suite on a Budget
Pros:

1. For RM220, the family suite at TY Hotel is big and comfortable. However the price is higher than advertised in Booking.com.
2. The shower and toilet have good water pressure.
3. Parking is limited in front, but there’s extra space at the side under cctv supervision.
4. The staff are friendly and helpful.
5. Located near to Pantai Batu Burok and Foodcourt

Cons:

1. The sink water pressure is weak but still bearable.
2. Parking in front fills up fast.
3. The reception area is hot because the aircond isn’t switched on. Plus, the space is narrow to accomodate several check ins in one time.
4. The WiFi is unstable — sometimes it connects, sometimes it disconnects.

2025-09-18 • via Nuitee
F
Farah • family_with_children • my
10
2025-09-16 • via Nuitee
I
Intan • family_with_children • my
7
Cons:

Parking, the area provided were so scary esp at night.
Should make it clean, more lighting.
Aircond also not so cool.

2025-09-16 • via Nuitee
N
Nur Hidayah • family_with_children • my
9
Pros:

Recommended! Very nice and comfortable

2025-09-15 • via Nuitee
M
Mohd Hazwan • family_with_children • my
10
Pros:

Good..bilik bersih cantik 👍👍

2025-09-14 • via Nuitee
I
ikhwan • family_with_children • my
8
2025-09-04 • via Nuitee
S
syifa • extended_group • my
5
Cons:

the mattress has stained on it. the lamp in the bathroom blinking. too much dust

2025-09-02 • via Nuitee
N
Nazri • family_with_children • my
9
2025-09-01 • via Nuitee
N
Nor • family_with_children • my
10
next time, akan stay sini lagi
Pros:

Bilik bersih, selesa, staff baik, harga berpatutan dan lokasi strategik

2025-08-31 • via Nuitee
F
farah • extended_group • my
4
2025-08-29 • via Nuitee
N
Norbaizura • couple • my
8
2025-07-24 • via Nuitee