Horseshoe Hotel

Hotels
7.7 (476 reviews)
Horseshoe Hotel Egton Bridge , Whitby , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Pets allowed
BBQ facilities
Non-smoking throughout
Kid meals
Evening entertainment
Pet bowls
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Poor room quality
Needs refurbishment
Limited amenities

Categories

Cleanliness
6.49
Room not to the standard we expected grubby in places.
Service
8.46
The staff were excellent and friendly; always attentive.
Location
9
Lovely location, picturesque setting with great views.
Room Quality
6.45
Rooms were very tired and need some refurbishment.
Amenities
6.98
Poor amenities reported, but overall potential once updated.
Value for Money
7.44
Value considered, but overpriced given current state of the rooms.
Food and Beverage
8.99
Food was exceptional and well-catered, with great meal options.
Overall Experience
7.76
Overall enjoyable stay, but the hotel shows signs of needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 16:54

Property Description

Charming Getaway in Whitby

Bar, Free WiFi, and BBQ Facilities
Indulge in relaxation at Horseshoe Hotel with a cozy bar, complimentary WiFi, and BBQ facilities for delightful evenings.

Delicious Dining Options
Savor the taste of British cuisine at our on-site restaurant, with special dietary requests catered for, including vegetarian, dairy-free, and vegan options.

Entertainment and Comfort
Enjoy evening entertainment and convenient room service during your stay at Horseshoe Hotel.

Book your stay now at Horseshoe Hotel for a memorable experience in Whitby.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 476 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 8.99
Overall Experience: 7.76
K
Kathryn • couple • gb
8
Very friendly staff and delicious food room was clean and comfortable
Pros:

Old fashioned and quirky

Cons:

N/a

2026-03-25 • via Nuitee
M
Mark • solo_traveller • gb
3
Wouldn’t recommend
Pros:

Nice location

Cons:

Everything worn out and tired, mould on bathroom sealant , tv didn’t work aerial wire twisted together in two places, paintwork atrocious , seats in dining area threadbare

2026-03-22 • via Nuitee
P
Paul • extended_group • gb
10
Pros:

Fantastic

2026-03-19 • via Nuitee
M
Maria • couple • gb
8
Great value for money - a lovely weekend stay
Pros:

It was warm and comfortable and the staff were really friendly and helpful. The location was lovely with some great walks nearby.

Cons:

There was a long wait for dinner and the food was nice but not exceptional

2026-03-02 • via Nuitee
A
Andy • couple • gb
7
Needs attention
Pros:

Nice location

Cons:

Heating and hot water was off

2026-02-28 • via Nuitee
A
Andrea • couple • gb
5
Food was nice although when we asked for the dessert menu (at 8.30pm) we were told the chef had gone home. Breakfast was
Pros:

The host and her staff were all very friendly and welcoming. They didn’t know much about the local area so we had to wing it a bit and rely on Google

Cons:

Needs a lot of money spending on it, I appreciate the owner has only had it since May but it was tatty, dated and not of a good standard.

2026-02-24 • via Nuitee
D
Daniel • couple • gb
10
2026-02-23 • via Nuitee
N
Nathan • couple • gb
7
2026-02-09 • via Nuitee
J
Joseph • couple • gb
10
Our favourite stop off!
Pros:

We had the best stay here and the most fun evening of our coast to coast walk. We lucked out by staying during an open mic, jam night which was awesome. The owner and locals were all really friendly and the amazing Ellie, Guy and Joe behind the bar were particularly awesome, so thank you!

The pub itself is gorgeous and in a great location. Our room was comfortable, the beer was nicely kept and the breakfast was spot on. We would love to return one day and can't recommend this place highly enough.

Cons:

The hungover walk the next day

2026-01-31 • via Nuitee
A
Anthony • couple • gb
4
Needs renovation.
Pros:

Staff were friendly.

Cons:

We arrived on a rainy day. The room was cold and there didn't seem to be any heating on. An electric heater was provided. The window leaked and water dripped in constantly throughout the night.

The food was not good. Fish and chips looked like something you would have bought frozen from a supermarket, not the battered fish others have shown pictures of. My wife asked for mashed potato with her dish, but they couldn't provide this despite some main courses coming with mash.

2026-01-27 • via Nuitee
T
Tom • couple • gb
8
2026-01-26 • via Nuitee
A
Amanda • couple • gb
6
2026-01-21 • via Nuitee
J
Jonathan • couple • gb
7
Overall good but hotel need refreshing which the owners are in the process of doing
Pros:

Excellent food, very nice and friendly people

Cons:

Lack of a Blind at the bathroom window.

2026-01-20 • via Nuitee
J
J • extended_group • nl
8
Great stay for C2C!
Pros:

Food was great! Excellent breakfast. New management is doing great! Verry welcome for us walking Coast 2 Coast.

Cons:

Bar was under construction, but for high season it will be fabulous.

2026-01-19 • via Nuitee
J
Julia • couple • gb
7
Enjoyable .. service , food and drinks were of an excellent quality ..
Pros:

Breakfast …. Good quality food … pleasant service … very attentive

Cons:

Building was beautiful but in need of repair and decoration

2026-01-06 • via Nuitee
L
Laura • couple • gb
8
2026-01-03 • via Nuitee
P
Paul • couple • gb
6
Pros:

Staff very welcoming
Food drink
Location
Value for money

Cons:

Rooms and decor are tired requiring renovation

2025-12-28 • via Nuitee
P
Porritt • solo_traveller • gb
3
Very disappointing.
Pros:

Log fire in the bar and a good evening meal

Cons:

The heating wasn’t on however an electric heater was provided but was inadequate . Bare light bulb on ceiling and curtain partially hanging off the rail.
Breakfast booked for 8am however no staff in attendance. Eventually someone arrived. A full English breakfast was offered but I was told that there was no bacon and no mushrooms so instead I ordered Smoked Salmon and Scrambled eggs. When it was served the eggs had been cooked with onions! This made it uneatable. I could only eat three small slices of gluten free toast. When I came to leave there was no staff despite my calling for assistance. I had to unbolt the front door to let myself out!

2025-12-12 • via Nuitee
P
Paul • couple • gb
7
2025-12-05 • via Nuitee
L
Lynn • couple • gb
10
2025-11-29 • via Nuitee