Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.79
Mixed reviews on cleanliness; some positive mentions but heavily criticized in one review.
Service
9.26
Generally positive with strong praises for staff friendliness and attentiveness.
Location
8.8
Convenient location with access to nearby amenities and transport options.
Room Quality
7.25
Diverse opinions; some rooms were dated or small, while others were well-appointed and recently renovated.
Amenities
8.28
Adequate amenities mentioned, some guests expressing their satisfaction with convenience.
Value for Money
8.64
Good value considering the price but limited by cleanliness issues in certain rooms.
Food and Beverage
8.69
No specific mentions in reviews; assumes standard quality based on hotel tier.
Overall Experience
8.46
Overall satisfaction with some notable shortcomings in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

City Views and Relaxation

Enjoy stunning city views from your room at Sunrise Hanoi Hotel, where guests have access to a sun terrace and sauna for ultimate relaxation.

Modern Amenities and Services

Experience comfort with air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom. Benefit from services like a 24-hour front desk, room service, and free WiFi throughout the property.

Convenient Location and Nearby Attractions

Located near Hanoi Opera House and Trang Tien Plaza, Sunrise Hanoi Hotel offers easy access to popular landmarks. Don't miss out on exploring the area by taking advantage of the free bike rentals or opting for car hire services during your stay.

Book now for a memorable stay at Sunrise Hanoi Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for VND 200,000 per person per night when using an available extra bed.
    People 7 years old and over stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 610 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.46
S
Sahu couple in
5
2026-03-14 via Nuitee
F
Flavia Teodori solo_traveller it
6
2026-03-14 via Nuitee
C
Cara solo_traveller de
6
2026-03-14 via Nuitee
K
Khôn solo_traveller vn
10
Pros:

Phòng rất ok, 2 bạn nhân viên nữ rất xinh và đáng yêu hỗ trợ mình nhiệt tình khi checkin, phòng đầy đủ tiện nghi tiện ích rộng rãi sạch sẽ hằng ngày được dọn phòng. Mình sẽ quay lại và giới thiệu cho bạn bè

2026-03-14 via Nuitee
İsmail Tayfun solo_traveller tr
9
2026-03-14 via Nuitee
S
Shannon extended_group gb
10
Pros:

It’s good

2026-03-13 via Nuitee
B
couple vn
10
Pros:

Chố ở rộng rãi đầy đủ tiện nghi có view sông Hồng rất là tuyệt

2026-03-13 via Nuitee
M
Milon couple fr
10
2026-03-12 via Nuitee
N
Nguyễn couple vn
10
Pros:

Nhan vien than thien, phong sach

2026-03-12 via Nuitee
P
Pei Cheng couple tw
9
2026-03-11 via Nuitee
B
Bar couple il
5
2026-03-10 via Nuitee
C
Corey family_with_children gb
7
Pros:

The staff were so lovely, the shower had good pressure and temperature. Plenty of facilities i.e. tea/coffee, toothbrush/toothpaste etc provided, plus chargeable mini bar

Cons:

Slight smell of damp and the rooms desperately need upgrading (peeling wallpaper, mouldy sealant in bathroom

2026-03-07 via Nuitee
E
Enrico family_with_children it
4
Pros:

Letto comodo e spazioso

Cons:

Stanza senza finestre
Porte e struttura da ristrutturare
Permesso di fumare nella hall
Richiesta di fare una recensione ancora prima di soggiornare se volevo la stanza un ora prima
Pulizia veramente minimal

2026-03-07 via Nuitee
A
Alibert family_with_children fr
4
Pros:

Rien

Cons:

Oblige de regler en especes, et heureusement nous avions un recu car on nous a redemandéde payer apres le sejour.
Le ménage n’est pas fait tous les jours.

2026-03-04 via Nuitee
J
Jordan couple fr
10
2026-02-28 via Nuitee
L
Ludwig Bon solo_traveller ph
9
Great stay!
Pros:

Large room, large comfy bed, great value for money

Cons:

I could hear conversations from other rooms.

2026-02-27 via Nuitee
V
Viktoriia solo_traveller ru
2
2026-02-27 via Nuitee
R
Robert family_with_children ca
10
2026-02-25 via Nuitee
O
Oscar couple us
10
I enjoyed so much
Pros:

Location

Cons:

Friendly environment

2026-02-25 via Nuitee
N
Nuria family_with_children es
6
2026-02-25 via Nuitee