Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.79
Mixed reviews on cleanliness; some positive mentions but heavily criticized in one review.
Service
9.26
Generally positive with strong praises for staff friendliness and attentiveness.
Location
8.8
Convenient location with access to nearby amenities and transport options.
Room Quality
7.25
Diverse opinions; some rooms were dated or small, while others were well-appointed and recently renovated.
Amenities
8.28
Adequate amenities mentioned, some guests expressing their satisfaction with convenience.
Value for Money
8.64
Good value considering the price but limited by cleanliness issues in certain rooms.
Food and Beverage
8.69
No specific mentions in reviews; assumes standard quality based on hotel tier.
Overall Experience
8.46
Overall satisfaction with some notable shortcomings in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

City Views and Relaxation

Enjoy stunning city views from your room at Sunrise Hanoi Hotel, where guests have access to a sun terrace and sauna for ultimate relaxation.

Modern Amenities and Services

Experience comfort with air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom. Benefit from services like a 24-hour front desk, room service, and free WiFi throughout the property.

Convenient Location and Nearby Attractions

Located near Hanoi Opera House and Trang Tien Plaza, Sunrise Hanoi Hotel offers easy access to popular landmarks. Don't miss out on exploring the area by taking advantage of the free bike rentals or opting for car hire services during your stay.

Book now for a memorable stay at Sunrise Hanoi Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for VND 200,000 per person per night when using an available extra bed.
    People 7 years old and over stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 610 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.46
A
Andres solo_traveller au
9
Pros:

Close to the market and pharmacies.
Friendly people
I liked the location.
Nhi and the other person at the front desk were very friendly and helpful right from the start. I'll definitely be back.

Cons:

N/A

2026-04-25 via Nuitee
H
couple vn
10
Tuyệt vời
Pros:

Khách sạn sạch sẽ, tiện nghi

2026-04-22 via Nuitee
F
Federica couple it
10
Pros:

Everything

Cons:

Nothing

2026-04-22 via Nuitee
N
Ng couple vn
10
Pros:

Nhân viên thân thiện lắm, các bạn take care mình nhiều, phòng ngày nào cũng được dọn, view đẹp nữa

2026-04-20 via Nuitee
A
ALVARO solo_traveller ph
8
2026-04-20 via Nuitee
B
Barath Kumar couple in
10
2026-04-18 via Nuitee
D
Dave Simoens solo_traveller es
1
Pros:

No breakfast,receptionist obliged me to be back before 12 midnight because they close, refused to check me out at 5 am and sent me inappropriate pictures.

2026-04-17 via Nuitee
T
Thi Hưng family_with_children vn
2
RẤT TỆ
Cons:

PHÒNG DƠ CÓ MÙI HƠI TỆ HÔI , GA GIƯỜNG CŨ CÓ VẺ K GIẶT SẠCH

2026-04-17 via Nuitee
D
Dũng couple vn
10
Pros:

Tôi rất thích Khách sạn này

2026-04-15 via Nuitee
I
Ioannis solo_traveller gr
10
A Cery Nice Hotel!
Pros:

Just 2kms from the center of Hanoi in a quiet neighborhood Sunrise hotel was a great choice. I’ve stayed for over 2 weeks, in a big room with king size bed and a view to the river. The room was great with a fridge, mini bar, water boiler and more. The stuff were very polite and helpful.

2026-04-14 via Nuitee
N
Nguyen solo_traveller vn
10
2026-04-12 via Nuitee
M
Minash couple gb
10
Pros:

The room was clean, comfortable, and equipped with basic amenities needed for a short stay. The bed was comfortable and the room was cleaned daily.The location is convenient and easy to get around the city. There are also many restaurants, cafés, and local attractions nearby which made the trip more enjoyable.The staff were friendly, polite, and always willing to help when needed. Check-in was quick and smooth. Overall, it offers good value for money and is a great choice for travelers looking for a comfortable stay at a reasonable price.I would definitely recommend this hotel for anyone visiting the city.

2026-04-09 via Nuitee
N
Nagarudra Jayadeva family_with_children in
10
2026-04-09 via Nuitee
D
Duyen couple vn
10
2026-04-04 via Nuitee
T
Tam solo_traveller vn
10
Pros:

Nhân viên thân thiệt và nhiệt tình

Cons:

Tạm thời không có

2026-04-03 via Nuitee
J
Jay extended_group ph
9
2026-04-02 via Nuitee
A
Andrew couple je
5
Friendly hotel, great value for money.
Pros:

Friendly hotel, great value for money.

Cons:

Very solid bed. Not a great location as you need to get a taxi (Grab) to travel 10 minutes to / from the hotel and the old quarter restaurant / bars.

2026-04-01 via Nuitee
A
Alba solo_traveller au
8
2026-04-01 via Nuitee
M
Melissa couple se
8
Pros:

Fint fräscht och prisvärt

Cons:

Inte så nära stan

2026-03-31 via Nuitee
D
Diem couple vn
8
Clean room with car parking and reasonable price
2026-03-31 via Nuitee