Hilton Garden Inn Nairobi Airport

Hotels
Hilton Worldwide
9.2 (213 reviews)
Mombasa Road, Nairobi, Nairobi, 00100 , Nairobi , KE

Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great food and beverages
Cons:
Issues with bar tab processing
Limited amenities

Categories

Cleanliness
9.26
The rooms were noted as clean and well-maintained.
Service
9.73
Staff provided exceptional service, with multiple mentions of warm and attentive interactions.
Location
9.27
Convenient location near the airport with easy shuttle access.
Room Quality
9.22
Rooms were clean and designed thoughtfully for comfort.
Amenities
8.75
Amenities were appreciated, but could have been expanded.
Value for Money
8.71
Good experience relative to the cost, though one review mentioned potential issues with bar service.
Food and Beverage
9.26
Food was repeatedly complimented; meals were well-prepared and satisfying.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay, indicating a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:10

Property Description

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Nairobi Airport.

Recreational Delights
Unwind by our sparkling outdoor pool or maintain your fitness routine at our well-equipped fitness center. For families, we offer babysitting services to ensure you can relax without worry.

Culinary Experience
Savor delightful meals at the Garden Grille or enjoy in-room dining for a cozy night in. Start your day with our delicious buffet breakfast, available daily, and quench your thirst at our inviting bar/lounge.

Business & Events
Ideal for business travelers, our hotel features a fully-equipped business center and 4 versatile meeting rooms offering a combined space of 3,488 square feet. Plus, benefit from complimentary airport shuttle services, available 24 hours for your ease.

Don’t miss out on the opportunity to stay at Hilton Garden Inn Nairobi Airport—book your getaway today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.2
Based on 213 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
D
Don solo_traveller za
8
Good place nearby airport
Pros:

Very kind staff, very helpful.

2026-05-07 via Nuitee
W
Walter family_with_children za
9
2026-05-07 via Nuitee
A
Akosua extended_group us
9
2026-05-06 via Nuitee
P
Peleka extended_group za
8
Good value for money. Close to the airport and the staff is prompt to respond via email and on premise.
Pros:

Proximity to the airport and the free shuttle service.

Cons:

Our room had an unusual smell which my friends didn’t have.

2026-05-03 via Nuitee
E
Edward solo_traveller gb
8
2026-05-02 via Nuitee
V
vinod kanna solo_traveller ae
5
Nice, could be better
Pros:

Nice staffs . Breakfast should be better

Cons:

Asking for complimentary water taken as kind of crime.
No room slippers are provided during my 5 days stay

2026-05-02 via Nuitee
M
Margaret solo_traveller gb
10
Convenient. Facilities just right. Restaurant meal excellent.
2026-05-02 via Nuitee
O
Othmar solo_traveller nl
9
Pros:

Quick access/ short transfer to the airport. Excellent airport-hotel v.v. shuttle

2026-05-01 via Nuitee
J
Jordan solo_traveller ae
10
2026-04-30 via Nuitee
K
Kyezira solo_traveller us
10
Lovely place
Pros:

Safe and clean

Cons:

Nothing really. The traffic when Leaving perhaps

2026-04-29 via Nuitee
V
Vickie solo_traveller gb
9
Perfect one night stay before transiting to next flight.
Pros:

Location is perfect to and from airport, free shuttle organised by hotel, super convenient. Very safe with extra security protocols.

Cons:

Food could be improved slightly, it’s was ok overall.

2026-04-27 via Nuitee
M
Marie-Laure solo_traveller nl
9
Perfectly located hotel by the airport for those with layovers ;)
Pros:

Located really near the airport, spacious and comfortable rooms, free shuttle service to/from the airport

Cons:

Nothing - had a quiet room on the back side

2026-04-23 via Nuitee
A
ANDRE solo_traveller za
9
I’ll be back
Pros:

Everything we could buy I was there just too short
But the drivers on airport shuttle and the front desk were awesome !! Thank you

Cons:

Location ; style ; fresh

2026-04-23 via Nuitee
A
Alexandra solo_traveller gb
9
2026-04-22 via Nuitee
W
Warwick solo_traveller za
10
2026-04-21 via Nuitee
V
Virginia solo_traveller ca
9
2026-04-19 via Nuitee
H
Hanri family_with_children au
9
2026-04-18 via Nuitee
A
Abigail couple gb
9
2026-04-17 via Nuitee
J
James solo_traveller us
8
2026-04-17 via Nuitee
P
Peter solo_traveller fr
10
2026-04-15 via Nuitee