Hilton Garden Inn Nairobi Airport

Hotels
•
Hilton Worldwide
9.2 (213 reviews)
Mombasa Road, Nairobi, Nairobi, 00100 , Nairobi , KE
254-20-4075000

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Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great food and beverages
Cons:
Issues with bar tab processing
Limited amenities

Categories

Cleanliness
9.26
The rooms were noted as clean and well-maintained.
Service
9.73
Staff provided exceptional service, with multiple mentions of warm and attentive interactions.
Location
9.27
Convenient location near the airport with easy shuttle access.
Room Quality
9.22
Rooms were clean and designed thoughtfully for comfort.
Amenities
8.75
Amenities were appreciated, but could have been expanded.
Value for Money
8.71
Good experience relative to the cost, though one review mentioned potential issues with bar service.
Food and Beverage
9.26
Food was repeatedly complimented; meals were well-prepared and satisfying.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay, indicating a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:10

Property Description

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Nairobi Airport.

Recreational Delights
Unwind by our sparkling outdoor pool or maintain your fitness routine at our well-equipped fitness center. For families, we offer babysitting services to ensure you can relax without worry.

Culinary Experience
Savor delightful meals at the Garden Grille or enjoy in-room dining for a cozy night in. Start your day with our delicious buffet breakfast, available daily, and quench your thirst at our inviting bar/lounge.

Business & Events
Ideal for business travelers, our hotel features a fully-equipped business center and 4 versatile meeting rooms offering a combined space of 3,488 square feet. Plus, benefit from complimentary airport shuttle services, available 24 hours for your ease.

Don’t miss out on the opportunity to stay at Hilton Garden Inn Nairobi Airport—book your getaway today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.2
Based on 213 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
A
Akpokere • solo_traveller • ng
10
I had a layover, it was the perfect location. They provided pickup and dropoff at the airport. Definitely going to recom
Pros:

Excellent

Cons:

Nothing

2026-06-16 • via Nuitee
N
Natasha • solo_traveller • us
9
Great comfortable stay
Pros:

Everything was clean and comfortable. The staff were incredibly nice and helpful.

2026-06-15 • via Nuitee
F
franklin • solo_traveller • ke
9
2026-06-15 • via Nuitee
A
Azed • couple • sa
10
2026-06-15 • via Nuitee
• solo_traveller • us
10
Relaxing stay before safari
Pros:

Fantastic and welcoming staff! Loved having the option of eating in the restaurant or ordering room service. Appreciate the food options for a vegetarian. Also, a short 4 minute walk to a grocery store where you can buy snacks to put in the room's mini fridge.

2026-06-14 • via Nuitee
C
celine • solo_traveller • be
6
Cher pour un service minimum
Pros:

Les navettes aeroport
La proximite avec l’aeroport

Cons:

Premiere fois dans un Hilton, pas convaincue…

Le descriptif de l’hotel dit « à 1km de l’aeroport » on est loin du compte! Il m’a fallu 40 min de navette pour arriver! Je dirais plutot 5 a 10 km et des embouteillages de malade! Je precise que c’est quand meme le 2 e hotel le plus proche!

J’arrive chargee comme un âne, personne pour m’aider avec les valises (5e etage! L’ascenceur est là! Debrouilles toi)

Je vais manger au restaurant de l’hotel, il etait 23h, deja 2 coupures de courant, j’etais tres fatiguee. Pas de courant, pour un paiement mastercard c’est compliqué. Je signe la note et met le numero de ma chambre comme on fait d’habitude qd on regle au check out, je remonte dormir et la on vient frapper à ma porte pour payer tout de suite parce que demain matin c’est pas assez rapide. Je precise que la chambre est payee et que mon repas represente 20€!

Distributeur de savon pour les mains manquant dans la salle de bain. Pas de chance je me lave les mains tres souvent…

2026-06-13 • via Nuitee
C
Connor • solo_traveller • gb
10
2026-06-13 • via Nuitee
N
Nicola • couple • za
6
2026-06-11 • via Nuitee
A
Anna • couple • gb
10
Great for a stay near the airport
Pros:

Perfect for a short stay near the airport. Staff were very friendly and it was very clean and as expected.

2026-06-10 • via Nuitee
J
Julie • couple • us
9
Great quiet place.
Pros:

I left one item. Called 12 hours later and it was found. You maintain honest staff. Keep going and doing great.

2026-06-08 • via Nuitee
T
TM • couple • gb
8
Pros:

All fine but good to have cheaper breakfast offer for continental, lighter breakfasts for those who don’t want the big cooked meal.

2026-06-07 • via Nuitee
M
Martyna • couple • gb
10
2026-06-04 • via Nuitee
V
Veronica • solo_traveller • gb
8
2026-06-04 • via Nuitee
W
Wanyoike • family_with_children • us
10
Pros:

Clean facilities and friendly staff.

Cons:

The price

2026-06-01 • via Nuitee
L
Laura • extended_group • fi
6
Otherwise great, but not having electricity was not a plus.
Pros:

Very good breakfast, free transport to airport/train station, very convenient location, generally nice and welcoming staff.

Cons:

Our room had some issue with electricity, so that it would just shut off seemingly without cause, stay out for long periods (hours) and then switch back on. On…off…on…off There was an electrician trying to fix it late at night, and for a while it seemed ok, but then started up again. Note: the problem was not caused by general power cuts, our colleague in the next room had no troubles. As a result we eg took a shower using the flash light of our phones, and could not charge our devices. So we managed, byt this is not what you expect from a hotel costing 200 USD per night. Offering a price compensation upon check-out would have been a great gesture.

2026-05-31 • via Nuitee
M
Monika • couple • pl
10
2026-05-29 • via Nuitee
L
Leah • solo_traveller • gh
7
2026-05-29 • via Nuitee
B
Brecken • solo_traveller • gb
9
Good stay.
Pros:

Very close to the airport, complimentary shuttle, food prices excellent.

Cons:

Power cut x 2 01:00, 01:30.
Probably not the Hotels fault, but unsettling.

2026-05-27 • via Nuitee
I
Irene • solo_traveller • qa
10
2026-05-27 • via Nuitee
G
Gaurav • solo_traveller • in
9
2026-05-26 • via Nuitee