Hotel El Cristo

Hotels
8.6 (468 reviews)
604 Calle 10 Norte , Cholula , mx

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Hard beds
Noise issues

Categories

Cleanliness
8.5
Reviews mentioned the hotel was clean, but some felt the room sizes misrepresented compared to photos.
Service
8.8
Guests appreciated the attentive staff and quick resolutions to issues.
Location
8.7
Multiple reviews highlighted the excellent location near attractions and restaurants.
Room Quality
8.4
Some rooms were described as having hard beds affecting comfort.
Amenities
8.6
Facilities were appreciated; suggestions for improvements were noted without major complaints.
Value for Money
8.6
Guests felt the pricing was reasonable given the overall experience.
Food and Beverage
8.5
Restaurant hours were critiqued but the quality of food was not mentioned negatively.
Overall Experience
8.7
Overall, guests felt satisfied with their stays, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:40

Property Description

Luxurious Accommodation
Hotel El Cristo, nestled in Cholula, offers a luxurious stay just 16 km from Acropolis Puebla. The 4-star property boasts a serene garden, free private parking, and a charming terrace, ensuring a relaxing retreat for guests.

Top-Notch Amenities
Indulge in comfort with room service, a 24-hour front desk, and complimentary WiFi at your disposal. The hotel's family rooms provide ample space for a cozy stay, while each guest room is thoughtfully furnished with a seating area, a flat-screen TV, and a private bathroom stocked with free toiletries.

Convenient Location
Explore nearby attractions like Estrella de Puebla and the International Museum of the Baroque, both just 11 km away. With Hermanos Serdán International Airport in close proximity, Hotel El Cristo is the perfect choice for your next getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 468 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.7
Room Quality: 8.4
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 8.7
R
Rocio • solo_traveller • mx
10
Pros:

Ubicación

Cons:

No tenía ventana mu habitación

2026-05-06 • via Nuitee
O
Omar • family_with_children • mx
7
Cons:

LAS CAMAS MUY DURAS

2026-05-04 • via Nuitee
P
Perez • solo_traveller • mx
10
El mejor fin de semana
Pros:

La alberca

Cons:

Todo estubo bien

2026-05-03 • via Nuitee
J
Janeth • couple • mx
9
Bien ubicado
Pros:

Muy bien ubicado, a 10 min caminando de la Pirámide.
Lo único es que tiene un plaza en frente que de noche es ruidoso por la música fuerte. Yo fui en fin de semana, no se si también apliqué entre semana

2026-04-30 • via Nuitee
M
Maria • solo_traveller • mx
10
2026-04-18 • via Nuitee
N
Nancy Ballado • couple • mx
8
2026-04-18 • via Nuitee
A
Annie • solo_traveller • cr
10
Pros:

Me gustó que nos permitieron llegar más tarde, siempre amables,el lugar hermoso,limpio, acogedor.... súper recomendado.....

2026-04-11 • via Nuitee
• couple • mx
8
2026-04-10 • via Nuitee
T
Teresa • couple • mx
10
Pros:

Muy buena ubicación

2026-04-09 • via Nuitee
T
Teresa • extended_group • mx
10
Pros:

La ubicación, el hotel muy bonito .

2026-04-09 • via Nuitee
M
María Teresa • extended_group • mx
9
2026-04-07 • via Nuitee
G
gerardo • couple • mx
9
Buen lugar...
Cons:

Las almohadas

2026-04-03 • via Nuitee
L
Laura Emanuel • couple • ar
7
Pros:

La ubicación esta bien
Los espacios verdes
Las instalaciones estan justas
El wifi es muy bueno

Cons:

El colchón es una piedra . Imposible dormir.

2026-04-01 • via Nuitee
E
Erika • family_with_children • us
10
2026-03-26 • via Nuitee
F
Fernanda • family_with_children • mx
6
Fuera de las peores camas de mi vida, buena ubicacion, precio calidad conforme.
Pros:

Todo bien pero las camas son lo peor que he experimentado en mi vida, incomodas, ruidosas, duras, horrible

Cons:

Las camas

2026-03-09 • via Nuitee
A
Adela • couple • mx
10
2026-03-04 • via Nuitee
V
Valerie • solo_traveller • cz
6
Moldy smell in the room. Not the best choice. Sorry.
Pros:

The exterior of the hotel is nice.

Cons:

Sadly, there is a lot of moldy smell. The whole bathroom ceiling is moldy. My dad had to sleep on towels because the pillows smelled moldy. Sadly there is no ventilation in the bathroom so it gets into the walls and everything. Also no way to really lock your room with a little chain or anything. Area didnt feel the best. For local prices the hotel isnt the cheapest but the service is not the best. We stayed in many places in Mexico and this one was the most moldy smelling place.

2026-03-02 • via Nuitee
Y
YEZMIN DEYADIRA • family_with_children • mx
7
Pros:

La Ubicación, fuimos al festival del papalote y estaba muy cerca, el personal muy amable y pet friendly sin problema.

Cons:

Las camas, estaban super duras parecían tablas y el baño no tiene buena ventilación.

2026-03-02 • via Nuitee
N
Nancy • couple • mx
10
Pros:

Comodidad

Cons:

Ubicación

2026-02-23 • via Nuitee
M
Maria Guadalupe • extended_group • mx
10
2026-02-22 • via Nuitee