Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Hotels
•
Dorsett Hospitality International
8 (103 reviews)
172, Jalan Imbi, Kuala Lumpur, 55100 , Kuala Lumpur , MY
60-3-27161000

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Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Cons:
Not friendly manager
Communication issues

Categories

Cleanliness
6.96
The apartment was okay but they could do better with white nice towels, indicating room for improvement.
Service
7.43
The manager at check out was not very friendly; however, standard service quality is expected for this hotel tier.
Location
8.47
Standard quality for this hotel tier.
Room Quality
8.42
Standard quality for this hotel tier.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
7.96
Standard quality for this hotel tier.
Overall Experience
7.93
The experience was average due to service issues but overall met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:08

Property Description

Experience the vibrant heart of Kuala Lumpur at Dorsett Residences Bukit Bintang, where comfort meets convenience.

Recreational Facilities
Dive into relaxation with our outdoor pool or stay active in our modern fitness center. Whether you're unwinding after a busy day or looking to maintain your routine, we have you covered.

Dining Delights
Savor international cuisine at Checkers Cafe or grab a quick bite at our coffee shop. Quench your thirst at our bar/lounge, and enjoy in-room dining with our limited hours room service.

Convenient Amenities
Stay connected with complimentary Wi-Fi, and enjoy the comforts of your air-conditioned room featuring a kitchenette. Our 24-hour front desk and concierge services ensure that your every need is met.

Don't miss the chance to book your stay today and immerse yourself in Kuala Lumpur's dynamic atmosphere!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 103 reviews
Cleanliness: 6.96
Service: 7.43
Location: 8.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
M
Munira • family_with_children • om
9
Pros:

I like the facility the rooms was big and clean

Cons:

No thing all were good to me

2026-07-11 • via Nuitee
O
OMER • family_with_children • sd
9
عدا الانترنت وبعض الملاحظات علي نظافة اغطية المراتب… كل شئ ممتاز بالفندق، ..
Pros:

الموقع، الإفطار متنوع، الموظفين ودودين ومتعاونين

Cons:

الانترنت لا يعمل اغلب الاحيان…
أغطية المراتب قديمة.. محتاجه للمراجعه

2026-07-11 • via Nuitee
K
Khalid • extended_group • om
8
2026-07-10 • via Nuitee
M
Magda • solo_traveller • au
10
2026-07-10 • via Nuitee
N
Nasir • solo_traveller • my
8
2026-07-09 • via Nuitee
A
abdulaziz • family_with_children • sa
1
2026-07-08 • via Nuitee
L
Lok Mun • couple • sg
7
Reasonably good stay
Pros:

Location and room charges

Cons:

Environment need upgrading

2026-07-08 • via Nuitee
C
Cori • solo_traveller • tw
7
Pros:

Location, helpful staff, convenience, value for money

Cons:

Wasn’t as clean as you would expect a 5 star hotel. It was also not mentioned that you don’t get access to the infinity pool as people specifically book the hotel for certain facilities

2026-07-08 • via Nuitee
A
Aisyah • solo_traveller • eg
10
2026-07-07 • via Nuitee
R
RATRI • couple • id
10
Nice stay
Pros:

Clean cozy room

2026-07-06 • via Nuitee
A
Angelo • family_with_children • my
10
Great hotel. Perfect for weekend and short stays and location is genius
Pros:

The Staff and the Location tops it all.

Cons:

Nothing but the Parking could be complimentary. It would help.

2026-07-06 • via Nuitee
M
Munira • family_with_children • om
9
Pros:

We like the hotel location and staff of the hotel were always happy

Cons:

All was good

2026-07-05 • via Nuitee
N
Nurul Izzati • solo_traveller • my
9
2026-07-05 • via Nuitee
T
Tan • couple • my
10
2026-07-05 • via Nuitee
A
Amina • family_with_children • om
8
2026-07-04 • via Nuitee
A
anibum • solo_traveller • my
9
Pros:

the room is clean and spacious..they even have baby cot if you ever need one

Cons:

n/a

2026-07-03 • via Nuitee
A
ahsahf • solo_traveller • sg
9
Pros:

Buffet, bed, spacious rooms

Cons:

Carpets not that clean

2026-07-02 • via Nuitee
S
sks84 • solo_traveller • sg
10
Pros:

The twin room beds are like double beds which is the best!!

Cons:

The welcome drinks in the hotel lobby are not refilled for customers who just arrived after 2pm.

2026-07-01 • via Nuitee
N
Nur Fitri • solo_traveller • sg
8
Cons:

Size of the room in the residence is too small. Thankfull, the living room we got is huge.

2026-06-30 • via Nuitee
J
John • solo_traveller • ug
8
Pros:

Everything

Cons:

Nothing

2026-06-29 • via Nuitee