Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Hotels
•
Dorsett Hospitality International
8 (103 reviews)
172, Jalan Imbi, Kuala Lumpur, 55100 , Kuala Lumpur , MY
60-3-27161000

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Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Cons:
Not friendly manager
Communication issues

Categories

Cleanliness
6.96
The apartment was okay but they could do better with white nice towels, indicating room for improvement.
Service
7.43
The manager at check out was not very friendly; however, standard service quality is expected for this hotel tier.
Location
8.47
Standard quality for this hotel tier.
Room Quality
8.42
Standard quality for this hotel tier.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
7.96
Standard quality for this hotel tier.
Overall Experience
7.93
The experience was average due to service issues but overall met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:08

Property Description

Experience the vibrant heart of Kuala Lumpur at Dorsett Residences Bukit Bintang, where comfort meets convenience.

Recreational Facilities
Dive into relaxation with our outdoor pool or stay active in our modern fitness center. Whether you're unwinding after a busy day or looking to maintain your routine, we have you covered.

Dining Delights
Savor international cuisine at Checkers Cafe or grab a quick bite at our coffee shop. Quench your thirst at our bar/lounge, and enjoy in-room dining with our limited hours room service.

Convenient Amenities
Stay connected with complimentary Wi-Fi, and enjoy the comforts of your air-conditioned room featuring a kitchenette. Our 24-hour front desk and concierge services ensure that your every need is met.

Don't miss the chance to book your stay today and immerse yourself in Kuala Lumpur's dynamic atmosphere!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 103 reviews
Cleanliness: 6.96
Service: 7.43
Location: 8.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
A
Amina • family_with_children • om
8
2026-07-04 • via Nuitee
A
anibum • solo_traveller • my
9
Pros:

the room is clean and spacious..they even have baby cot if you ever need one

Cons:

n/a

2026-07-03 • via Nuitee
A
ahsahf • solo_traveller • sg
9
Pros:

Buffet, bed, spacious rooms

Cons:

Carpets not that clean

2026-07-02 • via Nuitee
S
sks84 • solo_traveller • sg
10
Pros:

The twin room beds are like double beds which is the best!!

Cons:

The welcome drinks in the hotel lobby are not refilled for customers who just arrived after 2pm.

2026-07-01 • via Nuitee
N
Nur Fitri • solo_traveller • sg
8
Cons:

Size of the room in the residence is too small. Thankfull, the living room we got is huge.

2026-06-30 • via Nuitee
J
John • solo_traveller • ug
8
Pros:

Everything

Cons:

Nothing

2026-06-29 • via Nuitee
S
SENTHIL • solo_traveller • sg
8
Pros:

Location

Cons:

Breakfast

2026-06-29 • via Nuitee
M
Mohammed Riasat • family_with_children • gb
1
2026-06-29 • via Nuitee
M
Margaret • family_with_children • my
8
Pros:

Booking.com was very helpful in helping sort out (with the hotel)the number of people included for breakfast, after an error on my side.

2026-06-28 • via Nuitee
M
Mohammad Hazrul • couple • my
7
Good
Pros:

Dekat shooping mall

Cons:

Cleaning room

2026-06-28 • via Nuitee
S
Sivaramayah • solo_traveller • my
10
2026-06-28 • via Nuitee
F
Faidhi • family_with_children • my
8
2026-06-26 • via Nuitee
N
NUR ATIKAH • solo_traveller • sg
10
Pros:

I had a wonderful stay at Dorsett Residences Kuala Lumpur. The location is excellent—just a short walk to Pavilion, Bukit Bintang, and many great cafés and restaurants, making it very convenient to explore the city.

The residence was spacious, clean, and well-maintained. Having a fully equipped kitchenette and washing machine made the stay even more comfortable, especially for a longer trip. The bed was comfortable, the room was quiet, and the facilities, including the swimming pool and gym, were great.

What stood out the most was the friendly and helpful staff who made check-in and the overall stay smooth and pleasant. I truly appreciated their warm hospitality.

Overall, Dorsett Residences offers fantastic value for money with its strategic location, comfortable accommodation, and excellent service. I would definitely stay here again on my next trip to Kuala Lumpur and highly recommend it to anyone visiting the city.

2026-06-25 • via Nuitee
M
Mustafa • couple • iq
10
2026-06-24 • via Nuitee
T
Teh Intan Nadia • extended_group • my
7
2026-06-24 • via Nuitee
G
Gillian • solo_traveller • au
5
Pros:

The apartment was to a high standard. Comfortable bed and pillows

Cons:

Every time we showered the bathroom was almost flooded due to blocked drains in the shower area in both bathrooms so the floor got soaked.

There was major construction work happening opposite the apartment building with major construction, banging and cement mixing every night. Our last night was particularly bad with noise until 1am this severely affected the quality of our sleep.

2026-06-24 • via Nuitee
L
Lucas • solo_traveller • my
8
very convenient place
Pros:

location and price

Cons:

all good

2026-06-23 • via Nuitee
A
Amardeep Singh • family_with_children • in
8
Value for money and good location
Pros:

Value for money and the size of the apartment

Cons:

All good

2026-06-23 • via Nuitee
R
Robyn • solo_traveller • au
10
Location Location Location
Pros:

The hotel is in a great location. We stayed for 5 days in the executive suite. It was very comfortable.

Cons:

Nil

2026-06-22 • via Nuitee
N
Noor Rasidah • solo_traveller • sg
9
2026-06-22 • via Nuitee