The Palms At Palm Cove

Hotels
9.8 (744 reviews)
32 Veivers Road , Palm Cove , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great pool
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Noise from children in the pool

Categories

Cleanliness
9.2
Some cleanliness issues reported with the couch and balcony, and a request for cleaner lounge chairs.
Service
10
Guests praised the friendly and accommodating staff.
Location
10
Noted as a great and tranquil location, but some complaints about being near the main road.
Room Quality
9.2
Rooms were mostly praised, though some had issues with fittings and amenities.
Amenities
10
Great pool and gardens, with some suggestions for improvement in living space.
Value for Money
10
Generally regarded as a good value with well-kept facilities.
Food and Beverage
10
No specific feedback provided; assumed standard as part of overall experience.
Overall Experience
10
Overall positive experiences with mentions of the pool, location, and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Tropical Oasis Apartments - Your Tranquil Getaway

Tranquil Garden & Pool Oasis: Overlooking a stunning tropical garden with timber boardwalks, our pool oasis offers private cabanas and oversized sun lounges for ultimate relaxation.

Convenient Amenities: Enjoy self-catering in our modern apartments, equipped with all the necessary amenities. Benefit from free high-speed wifi, laundry facilities, and complimentary parking.

Family-Friendly Features: Our BBQ pavilion is perfect for family gatherings, while discounts for longer stays make us an affordable choice. Unwind with a yoga class or a drink by the heated pool (28 degrees) for the ultimate relaxation.

Book now and experience tranquility at Tropical Oasis Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 744 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
I
Imhoff family_with_children au
10
Pros:

Beautiful spot

2026-03-27 via Nuitee
G
Glenn couple au
9
Great place close to everything and private.
Pros:

Well maintained and close to Palm Cove

Cons:

Couldn’t stay long enough

2026-03-25 via Nuitee
S
Sylvie couple ch
9
2026-03-23 via Nuitee
S
Sylvie couple ch
9
Pros:

L’équipement de qualité, la facilité de faire le check in / out, la végétation

Cons:

L insonorisation (Le bruit du logement au-dessus)
Les insectes (mais on était prévenu et il y avait du spray à disposition pour régler cela)

2026-03-23 via Nuitee
C
Carissa family_with_children au
9
Hideaway
Pros:

Peaceful, secluded and the location was just a walk into Palmcove. We had the swim out room highly recommend.

Cons:

There was nothing not to like.

2026-03-22 via Nuitee
A
Anja extended_group de
9
2026-03-20 via Nuitee
A
Angela family_with_children au
10
2026-03-16 via Nuitee
V
Vidhusha couple au
8
2026-03-15 via Nuitee
A
Allessandra solo_traveller au
9
2026-03-14 via Nuitee
M
mark family_with_children au
10
Pros:

The gardens was tranquil interior of unit was set out nicely

2026-03-14 via Nuitee
C
Christian couple de
10
2026-03-13 via Nuitee
D
Donnah couple au
9
Lush little tropical, private and romantic oasis... ❣️
Pros:

The lush surrounds with tropical plants and wooden deck paths were lovely. It has an upscale resort atmosphere. Everything is on a small intimate scale with minimal apartments, which makes it feel exclusive. We hardly shared the pool with others it almost felt like we were there alone. The facilities included a small electric bbq. Undercover outdoor dining and lounge style seating which was comfortable and relaxing, the option to have a fan on was available for those who feel the heat. After the flight from hell and arriving at midnight the bed was super comfy. Both the aircon and ceiling fan had remote controls. Check in easy and hassle free.

Cons:

The apartments are pleasantly refurbished but still feel aged. However, it was functional and adequate, a small sacrifice for the price. A minor irritation was the layout of the living area. The dining table was in the way of the TV. Moving the table over wasn't a problem it was small and lightweight. At night the signage was really hard to see and going from the front of the property to the rear carpark was a bit confusing. Not difficult to figure out but when you're tired and cranky it was a little tricky. But one after hours phone call was great. Staff stayed on the line and directed me while I drove. He was really pleasant and happy to assist.

2026-03-08 via Nuitee
C
Calogero couple be
9
Bon endroit pour la détente
Pros:

De pouvoir nager même sous la pluie dans la piscine

Cons:

A notre arrivée la répétition de la clef était un rien compliqué parce qu il ne s est pas ouvert facilement

2026-03-08 via Nuitee
N
Nathan family_with_children au
10
Pros:

Privacy

2026-03-01 via Nuitee
K
Kate couple au
9
2026-03-01 via Nuitee
L
lorna solo_traveller au
9
Tropical mini break
Pros:

Beautiful gardens, very tropical. Clean pool. Apartment had everything I needed. modern interior mixed with some unusual aspects. Lots of little areas, yoga space, large table/bbq area.
Walking distance to main beach front, supermarket 200m down the road, open until 9 pm.
Public bus outside complex, to and from cairns city, every 30 mins or so.
Little touches like cold water in fridge on arrival, mosquito repellant available in BBQ area. Nice shampoo and conditioner.
Pool towels in room ready.

2026-02-27 via Nuitee
S
Sarah couple au
9
Great stay loved apartment . Will definitely be back.
Pros:

Fantastic apartment. Private, modern and clean yet homely and comfortable. Great location to Main Street all walkable. Beautiful view. Has everything you need inside including washing machine & cooking facilities. Great value for money too.

Cons:

Everything was great. Aircon in bedroom wasnt very cold or working well but lounge room one made up for it.

2026-02-26 via Nuitee
S
Steven family_with_children fr
10
Super logement avec un jardin magnifique 😍
Pros:

Tout ! 🤩 L’emplacement, le logement est impeccable et hyper fonctionnel. L’extérieur est très beau. Jardin luxuriant. Anna a été très agréable et le check in est très simple avec le système de boîte à clef. 😉

Cons:

RAS

2026-02-26 via Nuitee
M
marie family_with_children au
8
2026-02-22 via Nuitee
L
Lyn solo_traveller au
8
2026-02-12 via Nuitee