The Palms At Palm Cove

Hotels
9.8 (798 reviews)
32 Veivers Road , Palm Cove , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great pool
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Noise from children in the pool

Categories

Cleanliness
9.2
Some cleanliness issues reported with the couch and balcony, and a request for cleaner lounge chairs.
Service
10
Guests praised the friendly and accommodating staff.
Location
10
Noted as a great and tranquil location, but some complaints about being near the main road.
Room Quality
9.2
Rooms were mostly praised, though some had issues with fittings and amenities.
Amenities
10
Great pool and gardens, with some suggestions for improvement in living space.
Value for Money
10
Generally regarded as a good value with well-kept facilities.
Food and Beverage
10
No specific feedback provided; assumed standard as part of overall experience.
Overall Experience
10
Overall positive experiences with mentions of the pool, location, and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Tropical Oasis Apartments - Your Tranquil Getaway

Tranquil Garden & Pool Oasis: Overlooking a stunning tropical garden with timber boardwalks, our pool oasis offers private cabanas and oversized sun lounges for ultimate relaxation.

Convenient Amenities: Enjoy self-catering in our modern apartments, equipped with all the necessary amenities. Benefit from free high-speed wifi, laundry facilities, and complimentary parking.

Family-Friendly Features: Our BBQ pavilion is perfect for family gatherings, while discounts for longer stays make us an affordable choice. Unwind with a yoga class or a drink by the heated pool (28 degrees) for the ultimate relaxation.

Book now and experience tranquility at Tropical Oasis Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 798 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rachel couple au
8
Lively little stayca with my family
Pros:

Location and felt like a little sanctuary .

Cons:

Nothing

2026-06-22 via Nuitee
L
LESLEY couple gb
10
Fabulous stay highly recommend perfect location I would definitely stay here again 👌
Pros:

It was a fabulous stay very good location everything was perfect 👌

Cons:

Nothing

2026-06-21 via Nuitee
R
Rachael couple au
9
We will be back
Pros:

The property was very clean , well appointed , everything you needed for your stay. The gardens are beutiful and very private.

2026-06-20 via Nuitee
D
David solo_traveller nz
9
Cons:

The fan control knobs were broken making the fans hard to control.

2026-06-19 via Nuitee
R
Robyn couple au
10
Great location with a beautiful, peaceful garden around the pool and rooms.
Pros:

Beautiful, tranquil property with well appointed rooms in a great location within walking distance of all of Palm Cove..

Cons:

Nil

2026-06-17 via Nuitee
C
Claire family_with_children au
10
Peaceful stay among palm trees
Pros:

We would highly recommend The Palms to anyone. It has beautiful palm tree and rainforest surrounds, it is quiet and peaceful but still a short walk to the main street. The pool was often empty as there aren’t many guests. The rooms were sufficiently spacious for our family of three, including our baby who had enough space to crawl around. The bathroom and kitchen finishings were modern and well equipped. The staff were friendly. We loved it here and would happily stay again!

Cons:

The floors were a little dirty (probably only noticeable to us with a small baby crawling around!) but I know the floors were mopped so maybe just extra cleaning care needed

2026-06-16 via Nuitee
N
Nicole solo_traveller au
9
2026-06-16 via Nuitee
G
Gilsenan extended_group au
8
Lovely tranquill and affordable with friendly staff
Pros:

Comfortable had everything we needed, lovely tranquill gardens. The staff were really lovely

Cons:

The pool was sooo cold and I really like to swim

2026-06-13 via Nuitee
M
Michaela family_with_children au
8
2026-06-11 via Nuitee
A
Agnes family_with_children au
10
Short, but sweet.
Pros:

Room was nice. Bed and pillows were very comfortable. The pool was a blessing. even on a (warm) winter FNQ day. There’s a short walk to The Palm Cove Tavern and The Palm Cove General Store. Steven was helpful.

2026-06-11 via Nuitee
R
Roman solo_traveller il
10
2026-06-08 via Nuitee
L
Linda extended_group au
10
2026-06-07 via Nuitee
L
Leanne solo_traveller au
9
I had a wonderful relaxing stay. My room was great. The tavern was on the corner, so handy.
Pros:

The location, the apartment, the pool, the outdoor area, the paintings, the plants, the water features, it was lovely.

Cons:

I couldn't stay for another night it was book out

2026-06-02 via Nuitee
L
Lee couple au
10
Great location with access to all. Super close to Palm cove supermarket which is a vibe. Highly recommend this accommoda
Pros:

Location was great, and facilities very accommodating. Maybe I kindly suggest a light illuminating the Palms sign @ night time for those arrival after the sun is down. Just a king suggestion and not being critical

Cons:

Had to leave the property for 1 hour while the wifi was updated. It wasn’t an issue @ all as I was happy to do this. I was given notice by Trent and was ask in a nice manner

2026-05-28 via Nuitee
L
louise couple au
8
Pros:

Great location
Clean room

2026-05-27 via Nuitee
S
Suzanne couple au
10
2026-05-24 via Nuitee
E
Erica solo_traveller au
10
We will be back! Such a beautiful little oasis.
Pros:

We were so comfortable after a long day of travel. Beautifully maintained, and the gardens just gorgeous

2026-05-20 via Nuitee
S
Stefanie family_with_children de
10
2026-05-19 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Location

Cons:

Nothing specific

2026-05-15 via Nuitee
L
Louise couple au
8
We enjoyed our stay at The Palms. Easy to find and check in.
Pros:

Great location, and very clean.

2026-05-12 via Nuitee