The Palms At Palm Cove

Hotels
9.8 (744 reviews)
32 Veivers Road , Palm Cove , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great pool
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Noise from children in the pool

Categories

Cleanliness
9.2
Some cleanliness issues reported with the couch and balcony, and a request for cleaner lounge chairs.
Service
10
Guests praised the friendly and accommodating staff.
Location
10
Noted as a great and tranquil location, but some complaints about being near the main road.
Room Quality
9.2
Rooms were mostly praised, though some had issues with fittings and amenities.
Amenities
10
Great pool and gardens, with some suggestions for improvement in living space.
Value for Money
10
Generally regarded as a good value with well-kept facilities.
Food and Beverage
10
No specific feedback provided; assumed standard as part of overall experience.
Overall Experience
10
Overall positive experiences with mentions of the pool, location, and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Tropical Oasis Apartments - Your Tranquil Getaway

Tranquil Garden & Pool Oasis: Overlooking a stunning tropical garden with timber boardwalks, our pool oasis offers private cabanas and oversized sun lounges for ultimate relaxation.

Convenient Amenities: Enjoy self-catering in our modern apartments, equipped with all the necessary amenities. Benefit from free high-speed wifi, laundry facilities, and complimentary parking.

Family-Friendly Features: Our BBQ pavilion is perfect for family gatherings, while discounts for longer stays make us an affordable choice. Unwind with a yoga class or a drink by the heated pool (28 degrees) for the ultimate relaxation.

Book now and experience tranquility at Tropical Oasis Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 744 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
Josh • family_with_children • au
8
2026-04-18 • via Nuitee
N
Nicole • solo_traveller • ca
10
2026-04-17 • via Nuitee
C
Craig • couple • au
10
Much needed R&R perfect spot for it.
Pros:

Super quiet private location.

2026-04-13 • via Nuitee
P
Paul • family_with_children • au
7
2026-04-11 • via Nuitee
R
Raymond • extended_group • nl
8
2026-04-10 • via Nuitee
M
Mike • couple • ca
8
Pros:

The grounds, vegetation, patios, pool

Cons:

A little maintenance with painting and loose boards should have been done.

2026-04-08 • via Nuitee
G
Gobi • couple • gb
8
Great place to stay for a few nights in Cairns!
Pros:

We were in cairns for 3 nights and this apartment was perfect for our stay. We stayed here during the rainy season in cairns so we were really unlucky with the weather as it rained non stop whilst we were there. That being said, the beach is close by and the beach hut serves great coffee which I’d fully recommend.

Although we didn’t meet the hosts face to face, the comms were great on the booking.com chat.

Cons:

We personally liked this but this property is quite far out from the main city centre area in Cairns. If you’re looking to be close to that area, I would be mindful of booking this property if you’re on a budget as taxis cost approx £15 - £20 one way

2026-04-05 • via Nuitee
G
Graham • couple • au
8
2026-04-01 • via Nuitee
K
Katrina • extended_group • au
10
Pros:

Location was amazing and the staff were exceptional. Had a wonderful stay. Especially loved the outdoor area - and the bbq and outdoor dining space was perfect.

2026-04-01 • via Nuitee
A
Alice • couple • it
10
2026-03-29 • via Nuitee
I
Imhoff • family_with_children • au
10
Pros:

Beautiful spot

2026-03-27 • via Nuitee
G
Glenn • couple • au
9
Great place close to everything and private.
Pros:

Well maintained and close to Palm Cove

Cons:

Couldn’t stay long enough

2026-03-25 • via Nuitee
S
Sylvie • couple • ch
9
2026-03-23 • via Nuitee
S
Sylvie • couple • ch
9
Pros:

L’équipement de qualité, la facilité de faire le check in / out, la végétation

Cons:

L insonorisation (Le bruit du logement au-dessus)
Les insectes (mais on était prévenu et il y avait du spray à disposition pour régler cela)

2026-03-23 • via Nuitee
C
Carissa • family_with_children • au
9
Hideaway
Pros:

Peaceful, secluded and the location was just a walk into Palmcove. We had the swim out room highly recommend.

Cons:

There was nothing not to like.

2026-03-22 • via Nuitee
A
Anja • extended_group • de
9
2026-03-20 • via Nuitee
A
Angela • family_with_children • au
10
2026-03-16 • via Nuitee
V
Vidhusha • couple • au
8
2026-03-15 • via Nuitee
A
Allessandra • solo_traveller • au
9
2026-03-14 • via Nuitee
M
mark • family_with_children • au
10
Pros:

The gardens was tranquil interior of unit was set out nicely

2026-03-14 • via Nuitee