The Palms At Palm Cove

Hotels
9.8 (785 reviews)
32 Veivers Road , Palm Cove , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great pool
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Noise from children in the pool

Categories

Cleanliness
9.2
Some cleanliness issues reported with the couch and balcony, and a request for cleaner lounge chairs.
Service
10
Guests praised the friendly and accommodating staff.
Location
10
Noted as a great and tranquil location, but some complaints about being near the main road.
Room Quality
9.2
Rooms were mostly praised, though some had issues with fittings and amenities.
Amenities
10
Great pool and gardens, with some suggestions for improvement in living space.
Value for Money
10
Generally regarded as a good value with well-kept facilities.
Food and Beverage
10
No specific feedback provided; assumed standard as part of overall experience.
Overall Experience
10
Overall positive experiences with mentions of the pool, location, and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Tropical Oasis Apartments - Your Tranquil Getaway

Tranquil Garden & Pool Oasis: Overlooking a stunning tropical garden with timber boardwalks, our pool oasis offers private cabanas and oversized sun lounges for ultimate relaxation.

Convenient Amenities: Enjoy self-catering in our modern apartments, equipped with all the necessary amenities. Benefit from free high-speed wifi, laundry facilities, and complimentary parking.

Family-Friendly Features: Our BBQ pavilion is perfect for family gatherings, while discounts for longer stays make us an affordable choice. Unwind with a yoga class or a drink by the heated pool (28 degrees) for the ultimate relaxation.

Book now and experience tranquility at Tropical Oasis Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 785 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Lee • couple • au
10
Great location with access to all. Super close to Palm cove supermarket which is a vibe. Highly recommend this accommoda
Pros:

Location was great, and facilities very accommodating. Maybe I kindly suggest a light illuminating the Palms sign @ night time for those arrival after the sun is down. Just a king suggestion and not being critical

Cons:

Had to leave the property for 1 hour while the wifi was updated. It wasn’t an issue @ all as I was happy to do this. I was given notice by Trent and was ask in a nice manner

2026-05-28 • via Nuitee
L
louise • couple • au
8
Pros:

Great location
Clean room

2026-05-27 • via Nuitee
S
Suzanne • couple • au
10
2026-05-24 • via Nuitee
E
Erica • solo_traveller • au
10
We will be back! Such a beautiful little oasis.
Pros:

We were so comfortable after a long day of travel. Beautifully maintained, and the gardens just gorgeous

2026-05-20 • via Nuitee
S
Stefanie • family_with_children • de
10
2026-05-19 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Location

Cons:

Nothing specific

2026-05-15 • via Nuitee
L
Louise • couple • au
8
We enjoyed our stay at The Palms. Easy to find and check in.
Pros:

Great location, and very clean.

2026-05-12 • via Nuitee
A
Andrew • solo_traveller • au
9
2026-05-09 • via Nuitee
V
Vanessa • extended_group • nz
10
Perfect place to relax, unwind and enjoy Palm Cove.
Pros:

Rooms were great, had everything we needed. Loved the pool area, so relaxing and secluded. Location was perfect. Staff friendly and helpful. Would definitely stay again.

Cons:

Nothing

2026-05-08 • via Nuitee
M
Monique • solo_traveller • fr
8
Pros:

Très jien équipe,propre ,beau jardin, personnel serviable .

2026-05-07 • via Nuitee
S
Sarah • solo_traveller • au
8
Pros:

I liked everything, the place was beautiful, so relaxing & peaceful.

Cons:

Not much

2026-05-07 • via Nuitee
J
Janine • couple • au
9
It was so quiet and peaceful and I had a swim every day in the beautiful pool.
Pros:

We loved the beautiful setting of ‘Palms at Palm Cove’ and the proximity to beach and restaurants was fantastic. Our Unit was particularly comfortable.

Cons:

We couldn’t find any bbq tongs or tissues in our Unit.
The stairs to level 3 were challenging with our cases.

2026-05-06 • via Nuitee
A
Ashworth • couple • nz
1
Incredibly distressing / would never recommend this place!!
Pros:

We arrived after a long flight and at night to find no one on site. No contact phone numbers on the window worked. I ended up on the phone with booking dot com for over an hour who told us palms had cancelled our booking with no notification ( they had taken payment ) then BDC sorted alternative accommodation out for us - very distressing

Cons:

It was poorly lit - no obvious place on where to park the car. No one on site at 6pm

2026-05-04 • via Nuitee
L
Lawrence / Penelope • couple • au
9
2026-05-04 • via Nuitee
S
Shrestha • couple • au
10
2026-05-02 • via Nuitee
D
Dean • couple • gb
10
Went for the vibes, felt the vibes and left
Pros:

Cool calm place , we loved the vibes

Cons:

Loved it all, no complaints

2026-04-30 • via Nuitee
M
Magdalena • solo_traveller • de
10
Einfach WOW, klare Weiterempfehlung, wie im Paradies
Pros:

Sehr sauber, Nespresso Kaffeemaschine, Poolhandtücher, sehr geräumig und ruhig,
wunderschöner Poolbereich mit tollen Liegen,
Grillecke, Waschmaschine inkl Trockner (Pulver vorhanden), super Personal

Danke an Anna und Trent für die tolle Zeit :)

Cons:

Check-In Prozess ;)

2026-04-29 • via Nuitee
L
Lisa • couple • au
9
I found the owners, quick to the cleaning staff…. Amazing!!🤗🤗🤗
Pros:

The location was absolutely amazing- the pool and facilities were great as well…. I did find it at my time of travel, seemed a bit more family friendly, rather than suited to couples or solo travelers….which was fine- but if you are a couple or a solo person travelling looking for a bit of quiet time, may be hard to find in communal areas, such as the pool….

Cons:

All ammenities within my 10 day stay worked well within the apartment- apart from the dual washer/dryer…. Washing machine worked well- but the dryer part- no…. Had to use the outside clothes line for most things- and if you have multiple activities booked day after day during the end of the wet season (March) that wasn’t ideal… most things were not dry, due to the humidity hanging things outside…

2026-04-28 • via Nuitee
L
Laeticia • couple • au
10
Pros:

Beautiful property and fantastic staff - Hanene in particular was lovely!

2026-04-27 • via Nuitee
P
Patricia • family_with_children • gb
9
Calm and relaxing time.
Pros:

Clean premises, friendly staff and close to the beach. - walking distance. The place is quiet. The pool area was so relaxing.

Cons:

Nothing to complain. We spend 2 nights and 3 days with family.

2026-04-27 • via Nuitee