Hotel Boutique Castilla de Leòn

Hotels
7.5 (1192 reviews)
Hermano Miguel 10-98 , Cuenca , ec

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable pricing
Cons:
Cleanliness issues
Room maintenance problems
Inadequate amenities

Categories

Cleanliness
7.08
Some reviews indicate that cleanliness could be improved, with mentions of inadequate cleaning and issues like not receiving fresh towels.
Service
8.05
Staff received positive comments for their assistance and attention, though some issues in booking and service efficiency were noted.
Location
8.59
Multiple reviews praised the central location, indicating its convenience.
Room Quality
7.04
Several comments pointed out issues with room maintenance and comfort, such as broken beds and inadequate heating.
Amenities
6.57
Negative sentiments indicated that amenities were lacking, with mentions of missing facilities.
Value for Money
8.03
Some reviews highlighted that the hotel offers competitive pricing, though issues with upcharging were raised.
Food and Beverage
7.08
Mixed reviews about food quality, with mentions of insufficient breakfast options and some problems with service.
Overall Experience
7.55
Guests expressed a blend of satisfaction with location and service but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:08

Property Description

Charming Hotel Boutique in the Heart of Cuenca

Luxurious Accommodation: Hotel Boutique Castilla de Léon offers elegant rooms with free WiFi and garden views. Some rooms even feature a private patio for a relaxing outdoor experience.

Culinary Delights: Indulge in a delicious continental or buffet breakfast at the on-site restaurant, known for its Cajun Creole cuisine and vegan options.

Convenience and Hospitality: Take advantage of the business center and multilingual staff ready to assist you with any needs. Explore nearby attractions like Pumapungo Museum and Cuenca New Cathedral with ease.

Experience the charm and comfort of Hotel Boutique Castilla de Léon. Book now for an unforgettable stay in Cuenca!

Important information:

Please be advised:

The price per pet depends on the size.
Large: 33 USD
Medium: 22 USD
Small: 15 USD
To confirm the amount to pay, please contact the property.

Parking hours are from 8:00 pm to 8:00 am. It costs $5 per night for a maximum of 12 hours.
Before 8:00 PM or after 8:00 am, it costs 1 USD per hour

If payment is made by credit card, a 9% commission will be charged.

Continental Breakfast is $4.90 per person
Buffet Breakfast is $ 8.90 per personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 1 per hour.

Location

Guest Reviews

7.5
Based on 1192 reviews
Cleanliness: 7.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
P
paola couple ec
9
2026-07-15 via Nuitee
A
Alexandra solo_traveller ec
8
2026-07-13 via Nuitee
K
Kirstie couple ec
10
2026-07-12 via Nuitee
S
Salazar couple ec
2
No cumplió mis expectativas
Pros:

La ubicación es céntrica

Cons:

La habitación no era la que esperábamos ya que reservamos una cama king que es de 1.80m aproximadamente pero la cama que tenía la habitación era de 1.35m

2026-07-06 via Nuitee
S
stefany couple ec
5
Estuvo regular
Pros:

El lugar está cerca de todo, sobre la ubicación y la gente de recepción 10/10

Cons:

La limpieza, no estaba tan limpio, la puerta del baño dañada, tocó adivinar cómo usar la ducha

2026-06-29 via Nuitee
J
Jaime Marcelo solo_traveller ec
10
2026-06-27 via Nuitee
D
Domenica solo_traveller ec
10
2026-06-27 via Nuitee
F
Fabricio solo_traveller ec
8
Pros:

Las instalaciones

Cons:

No tenía ventilaciónla habitación

2026-06-21 via Nuitee
G
Gabriela solo_traveller ec
6
Pros:

La ubicación

Cons:

No hay agua caliente permanente, las habitaciones son demasiado pequeñas, no hay por donde caminar ni espacio para abrir los armarios

2026-06-16 via Nuitee
L
LEONARDO DAVID solo_traveller ec
9
Pros:

la limpieza

2026-06-16 via Nuitee
P
Pablo couple ec
1
Mala experiencia
Pros:

No fuimos atendidos ya que no hicieron válida la reserva

Cons:

Falta de seriedad del hotel llegar y no darnos havitacio

2026-06-12 via Nuitee
R
Rodriguez M couple ec
10
muy tranquilo y agusto
Pros:

la tranquilidad en la habitación

2026-06-05 via Nuitee
M
Marco extended_group us
1
Bad Experience
Pros:

Nothing

Cons:

Dirty, lack of maintenance, nobody at the reception when we arrived

2026-05-31 via Nuitee
M
Mileidy solo_traveller ec
5
2026-05-30 via Nuitee
R
Ronaldo solo_traveller ec
1
Pros:

Nada porque me cobraron por una reservación que nunca hice

Cons:

Que me hayan cobrado por una reservación que no hice y que sean deshonestos y que no hayan querido devolver los valores $

2026-05-26 via Nuitee
O
Octavio solo_traveller ec
4
2026-05-16 via Nuitee
A
Andrade couple ec
5
2026-05-15 via Nuitee
A
abigail solo_traveller ec
10
2026-05-15 via Nuitee
K
Kirstie couple ec
10
2026-05-15 via Nuitee
M
Moncayo solo_traveller ec
8
2026-05-14 via Nuitee