Hotel Boutique Castilla de Leòn

Hotels
7.5 (1204 reviews)
Hermano Miguel 10-98 , Cuenca , ec

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable pricing
Cons:
Cleanliness issues
Room maintenance problems
Inadequate amenities

Categories

Cleanliness
7.08
Some reviews indicate that cleanliness could be improved, with mentions of inadequate cleaning and issues like not receiving fresh towels.
Service
8.05
Staff received positive comments for their assistance and attention, though some issues in booking and service efficiency were noted.
Location
8.59
Multiple reviews praised the central location, indicating its convenience.
Room Quality
7.04
Several comments pointed out issues with room maintenance and comfort, such as broken beds and inadequate heating.
Amenities
6.57
Negative sentiments indicated that amenities were lacking, with mentions of missing facilities.
Value for Money
8.03
Some reviews highlighted that the hotel offers competitive pricing, though issues with upcharging were raised.
Food and Beverage
7.08
Mixed reviews about food quality, with mentions of insufficient breakfast options and some problems with service.
Overall Experience
7.55
Guests expressed a blend of satisfaction with location and service but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:08

Property Description

Charming Hotel Boutique in the Heart of Cuenca

Luxurious Accommodation: Hotel Boutique Castilla de Léon offers elegant rooms with free WiFi and garden views. Some rooms even feature a private patio for a relaxing outdoor experience.

Culinary Delights: Indulge in a delicious continental or buffet breakfast at the on-site restaurant, known for its Cajun Creole cuisine and vegan options.

Convenience and Hospitality: Take advantage of the business center and multilingual staff ready to assist you with any needs. Explore nearby attractions like Pumapungo Museum and Cuenca New Cathedral with ease.

Experience the charm and comfort of Hotel Boutique Castilla de Léon. Book now for an unforgettable stay in Cuenca!

Important information:

Please be advised:

The price per pet depends on the size.
Large: 33 USD
Medium: 22 USD
Small: 15 USD
To confirm the amount to pay, please contact the property.

Parking hours are from 8:00 pm to 8:00 am. It costs $5 per night for a maximum of 12 hours.
Before 8:00 PM or after 8:00 am, it costs 1 USD per hour

If payment is made by credit card, a 9% commission will be charged.

Continental Breakfast is $4.90 per person
Buffet Breakfast is $ 8.90 per personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 1204 reviews
Cleanliness: 7.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
Ángel • solo_traveller • ec
3
2026-08-28 • via Nuitee
V
Vargas Pazmiño • family_with_children • ec
8
COMODIDAD Y ECONOMIA
Pros:

ORDEN, LIMPIEZA, PRECIO ACCESIBLE

Cons:

EL HORARIO PARA EL DESAYUNO, ES MUY TEMPRANO

2026-08-28 • via Nuitee
P
Piechestein • solo_traveller • ec
2
No aclaran sus temas de parking
Pros:

Nada

Cons:

El desayuno muy malo

2026-08-24 • via Nuitee
G
godoy • solo_traveller • ec
8
2026-08-20 • via Nuitee
R
Rocío Madeleine • family_with_children • ec
10
Una agradable experiencia en Cuenca.
Pros:

Todo muy bien. El personal siempre atento y amable.

Cons:

Caminar al parqueadero.

2026-08-20 • via Nuitee
J
Jose Felix • couple • es
1
Pros:

Nada

2026-08-18 • via Nuitee
K
Kelly • solo_traveller • ec
8
2026-08-05 • via Nuitee
M
Mendoza Guarnizo • solo_traveller • ec
7
Bien
Pros:

Ordenado

Cons:

La tina del baño estaba tapada. No había donde colocar el shampoo y el jabón. La habitación no tenía ventilación

2026-08-03 • via Nuitee
A
Alejandro armijos • solo_traveller • ec
10
Pros:

DESAYUNO EXCELENTE SE LOS RECOMIENDO PERFECTO LUGAR SERCA DEL CENTRO Y LUGARES BONITOS

2026-08-03 • via Nuitee
P
paola • couple • ec
9
2026-07-15 • via Nuitee
A
Alexandra • solo_traveller • ec
8
2026-07-13 • via Nuitee
K
Kirstie • couple • ec
10
2026-07-12 • via Nuitee
S
Salazar • couple • ec
2
No cumplió mis expectativas
Pros:

La ubicación es céntrica

Cons:

La habitación no era la que esperábamos ya que reservamos una cama king que es de 1.80m aproximadamente pero la cama que tenía la habitación era de 1.35m

2026-07-06 • via Nuitee
S
stefany • couple • ec
5
Estuvo regular
Pros:

El lugar está cerca de todo, sobre la ubicación y la gente de recepción 10/10

Cons:

La limpieza, no estaba tan limpio, la puerta del baño dañada, tocó adivinar cómo usar la ducha

2026-06-29 • via Nuitee
J
Jaime Marcelo • solo_traveller • ec
10
2026-06-27 • via Nuitee
D
Domenica • solo_traveller • ec
10
2026-06-27 • via Nuitee
F
Fabricio • solo_traveller • ec
8
Pros:

Las instalaciones

Cons:

No tenía ventilaciónla habitación

2026-06-21 • via Nuitee
L
LEONARDO DAVID • solo_traveller • ec
9
Pros:

la limpieza

2026-06-16 • via Nuitee
G
Gabriela • solo_traveller • ec
6
Pros:

La ubicación

Cons:

No hay agua caliente permanente, las habitaciones son demasiado pequeñas, no hay por donde caminar ni espacio para abrir los armarios

2026-06-16 • via Nuitee
P
Pablo • couple • ec
1
Mala experiencia
Pros:

No fuimos atendidos ya que no hicieron válida la reserva

Cons:

Falta de seriedad del hotel llegar y no darnos havitacio

2026-06-12 • via Nuitee