Hotel Boutique Castilla de Leòn

Hotels
7.5 (1113 reviews)
Hermano Miguel 10-98 , Cuenca , ec

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable pricing
Cons:
Cleanliness issues
Room maintenance problems
Inadequate amenities

Categories

Cleanliness
7.08
Some reviews indicate that cleanliness could be improved, with mentions of inadequate cleaning and issues like not receiving fresh towels.
Service
8.05
Staff received positive comments for their assistance and attention, though some issues in booking and service efficiency were noted.
Location
8.59
Multiple reviews praised the central location, indicating its convenience.
Room Quality
7.04
Several comments pointed out issues with room maintenance and comfort, such as broken beds and inadequate heating.
Amenities
6.57
Negative sentiments indicated that amenities were lacking, with mentions of missing facilities.
Value for Money
8.03
Some reviews highlighted that the hotel offers competitive pricing, though issues with upcharging were raised.
Food and Beverage
7.08
Mixed reviews about food quality, with mentions of insufficient breakfast options and some problems with service.
Overall Experience
7.55
Guests expressed a blend of satisfaction with location and service but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:08

Property Description

Charming Hotel Boutique in the Heart of Cuenca

Luxurious Accommodation: Hotel Boutique Castilla de Léon offers elegant rooms with free WiFi and garden views. Some rooms even feature a private patio for a relaxing outdoor experience.

Culinary Delights: Indulge in a delicious continental or buffet breakfast at the on-site restaurant, known for its Cajun Creole cuisine and vegan options.

Convenience and Hospitality: Take advantage of the business center and multilingual staff ready to assist you with any needs. Explore nearby attractions like Pumapungo Museum and Cuenca New Cathedral with ease.

Experience the charm and comfort of Hotel Boutique Castilla de Léon. Book now for an unforgettable stay in Cuenca!

Important information:

Please be advised:

The price per pet depends on the size.
Large: 33 USD
Medium: 22 USD
Small: 15 USD
To confirm the amount to pay, please contact the property.

Parking hours are from 8:00 pm to 8:00 am. It costs $5 per night for a maximum of 12 hours.
Before 8:00 PM or after 8:00 am, it costs 1 USD per hour

If payment is made by credit card, a 9% commission will be charged.

Continental Breakfast is $4.90 per person
Buffet Breakfast is $ 8.90 per personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 1 per hour.

Location

Guest Reviews

7.5
Based on 1113 reviews
Cleanliness: 7.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
R
Renzo • couple • pe
10
Felicidad y tranquilidad en mi estancia
Pros:

Seguridad y el ambiente muy acogedor

Cons:

Algunas cosillas en el baño

2026-02-28 • via Nuitee
I
Irene • family_with_children • ec
10
2026-02-28 • via Nuitee
J
Jessenia • couple • ec
7
2026-02-26 • via Nuitee
P
Pablo • family_with_children • ec
8
2026-02-25 • via Nuitee
F
Fabricio • family_with_children • ec
10
Pros:

Excelente hospedaje, limpias habitaciones, buen desayuno, fácil acceso y al centro

2026-02-23 • via Nuitee
A
Antonio • family_with_children • cl
5
Regular
Pros:

No me gusta

Cons:

Estacionamiento

2026-02-14 • via Nuitee
B
Bernal Rodríguez • family_with_children • ec
3
2026-02-13 • via Nuitee
F
Fany • solo_traveller • ec
9
Pros:

Limpieza de las habitaciones y trato cordial del personal. 😊

2026-02-13 • via Nuitee
D
David Stalin • couple • ec
8
Recomendado. Cerca del centro Histórico.
2026-02-11 • via Nuitee
C
Cassio • couple • br
7
Pros:

O hotel possui um bom custo-benefício. É bem centralizado, ao lado do mercado central e da linha do metrô.

2026-02-10 • via Nuitee
R
Ruben • couple • ec
9
2026-01-29 • via Nuitee
A
Alex Ayavaca • couple • ec
10
2026-01-29 • via Nuitee
P
Pedro navaja • family_with_children • de
5
Bueno
Cons:

Que los niños jugaban en el pasillo pasado las 10:00pm y no se podía descansar y que la limpieza debería hacer por la mañana cuando no está el huésped y no por la tarde cuando ya estaba en la habitación

2026-01-28 • via Nuitee
L
Lady • family_with_children • ec
6
2026-01-27 • via Nuitee
Z
Zambrano Arreaga • couple • ec
8
2026-01-27 • via Nuitee
I
ISABEL • family_with_children • ec
9
Excelente ubicación y cómodo
Pros:

Cómodo

Cons:

Todo muy agradable

2026-01-26 • via Nuitee
J
Jorge • couple • pe
10
Pros:

La relación calidad/precio

2026-01-25 • via Nuitee
L
Lamiña • couple • ec
8
2026-01-21 • via Nuitee
J
Joseph Richard • solo_traveller • us
8
A nice stay very close to the city center of Cuenca.
Pros:

Staff was very attentive and helpful. A nice breakfast as well.

Cons:

The metro runs nearby and can be a bit loud in the early mornings. Other than that, no issues.

2026-01-20 • via Nuitee
R
Ronal • couple • ec
10
2026-01-20 • via Nuitee