Tru By Hilton Louisville East Ky

Hotels
Tru by Hilton
9 (616 reviews)
11505 Bluegrass Parkway , Louisville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast variety
Cons:
Small room size
Overpriced services

Categories

Cleanliness
8.75
Generally clean, though some areas need maintenance.
Service
9.75
Staff were helpful and friendly.
Location
9.25
Location is good but a bit far from downtown.
Room Quality
8.25
Rooms were small and some facilities didn't work properly.
Amenities
9.25
Provided ample amenities; breakfast was good but lacking in variety.
Value for Money
7.75
Overpriced for the facilities and service provided.
Food and Beverage
9.25
Breakfast variety could improve, but quality was good.
Overall Experience
9.75
Positive stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:51

Property Description

Convenient Location
Tru By Hilton Louisville East Ky is ideally situated in the Louisville East district, offering easy access to popular attractions like Louisville Zoo, Louisville Slugger Field, and Kentucky Exposition Center, all just a short distance away.

Modern Amenities
This 3-star hotel provides guests with a comfortable stay, featuring amenities such as air-conditioned rooms with flat-screen TVs, free WiFi, and a business center. The property also offers a shared lounge and a 24-hour front desk for added convenience.

Recreational Activities
Guests can unwind by playing billiards or explore the nearby attractions. Whether traveling for business or leisure, Tru By Hilton Louisville East Ky ensures a pleasant stay for all.

Book your stay at Tru By Hilton Louisville East Ky for a delightful and convenient experience in Louisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 616 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 9.75
C
Charito solo_traveller us
7
2026-05-23 via Nuitee
J
Jessica couple us
5
Pros:

The room was clean

Cons:

No pool

2026-05-22 via Nuitee
C
Crystal couple us
10
2026-05-19 via Nuitee
T
Tony solo_traveller us
9
2026-05-16 via Nuitee
O
Olguin solo_traveller us
10
Pros:

Cleanliness above all. Staff was friendly.

2026-05-12 via Nuitee
S
Sharon D couple us
4
This felt like it was a motel and not a hotel. For the price of the rooms it’s definitely not worth it.
Pros:

The location was convenient for the reason of my visit.

Cons:

My sheets weren’t clean and when I notified the front desk I was told housekeeping was gone for the day. This was before 4pm on May 8th. The employee did go and leave sheets on the bed. The next day I had the same request and was told that housekeeping was very busy. I went back up to the floor and approached housekeeping myself. I was given a confused and sad look. I again was given sheets to change the bedding myself. This was my first and last time staying at a Tru by Hilton property.

2026-05-11 via Nuitee
A
Arrington couple us
10
2026-05-10 via Nuitee
J
John couple us
9
Pros:

Breakfast was great. Location was away from our event but that was intentional.

Cons:

Nothing really, but I'd recommend more luggage moving carts.

2026-05-07 via Nuitee
G
Geoff couple us
9
Everything we needed but too expensive.
Pros:

Had everything we needed

Cons:

Was way too expensive for what you get due to the derby weekend the prizes were hiked up.

2026-05-05 via Nuitee
L
Lindsey couple us
10
2026-05-04 via Nuitee
D
Debbie couple us
10
Great location and clean!
Pros:

Great location for attending the Derby. Hotel went above and beyond. Complimentary mint Julips one night and large charcuterie board in lobby for the Derby. It was a great touch. Manager and her husband were a pleasure to talk to you as well. Hotel was clean and perfect for a 3 night stay. Thank you.

2026-05-04 via Nuitee
C
Courtney family_with_children us
6
2026-04-30 via Nuitee
G
Ginger couple us
9
Great location, friendly employees, goood breakfast
Pros:

Location to Hwy. 64

Cons:

Nothing. Served our purpose

2026-04-27 via Nuitee
K
Kayla couple us
9
2026-04-26 via Nuitee
H
Hodzic solo_traveller us
6
2026-04-24 via Nuitee
S
Shannon couple us
8
Fun place for families.
Pros:

Breakfast was good. Fun atmosphere.

Cons:

Walls were thin and you could hear the people in the next room clearly. Bed is very firm.

2026-04-20 via Nuitee
H
hannah couple us
10
Extremely clean environment, kind and helpful staff, and full of entertainment!
Pros:

this place was fantastic! the staff was inviting, polite, patient and so helpful!

2026-04-20 via Nuitee
D
Donna couple us
10
2026-04-15 via Nuitee
S
Sharp couple us
9
Pros:

The property was clean and surrounded by a lot of places to dine-in.

2026-04-08 via Nuitee
A
Annette couple us
9
Nice staff
Pros:

Very clean

Cons:

Toilet paper holder awkward

2026-04-08 via Nuitee