Tru By Hilton Louisville East Ky

Hotels
•
Tru by Hilton
9 (575 reviews)
11505 Bluegrass Parkway , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast variety
Cons:
Small room size
Overpriced services

Categories

Cleanliness
8.75
Generally clean, though some areas need maintenance.
Service
9.75
Staff were helpful and friendly.
Location
9.25
Location is good but a bit far from downtown.
Room Quality
8.25
Rooms were small and some facilities didn't work properly.
Amenities
9.25
Provided ample amenities; breakfast was good but lacking in variety.
Value for Money
7.75
Overpriced for the facilities and service provided.
Food and Beverage
9.25
Breakfast variety could improve, but quality was good.
Overall Experience
9.75
Positive stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:51

Property Description

Convenient Location
Tru By Hilton Louisville East Ky is ideally situated in the Louisville East district, offering easy access to popular attractions like Louisville Zoo, Louisville Slugger Field, and Kentucky Exposition Center, all just a short distance away.

Modern Amenities
This 3-star hotel provides guests with a comfortable stay, featuring amenities such as air-conditioned rooms with flat-screen TVs, free WiFi, and a business center. The property also offers a shared lounge and a 24-hour front desk for added convenience.

Recreational Activities
Guests can unwind by playing billiards or explore the nearby attractions. Whether traveling for business or leisure, Tru By Hilton Louisville East Ky ensures a pleasant stay for all.

Book your stay at Tru By Hilton Louisville East Ky for a delightful and convenient experience in Louisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 575 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 9.75
K
Kim • family_with_children • us
8
Beautiful facility, but I wouldn’t stay there again.
Pros:

It was very nice. Libby area was great. Unfortunately we could not enjoy it. A bowling team and all the families took up the entire area from the time we got there at 330pm until about 1000pm. I understand it is a public area but the literally took up the whole area and was very loud. At one time we were walking through and they were being so rough on the pool table the ball flew off and hit my husband. No apologies they just laughed (high school kids) and said you hit that old man.

Cons:

The room was very tiny with no where to put your clothes. Not much room to move for 3 people. No microwave. Luckily we were only staying one night. I was told at check-in they needed $20 deposit for something. I asked twice what it was for but could not understand what the attendant was saying. I would not book there if I had to stay longer than one night.

2026-02-10 • via Nuitee
I
Imani • extended_group • us
10
2026-01-28 • via Nuitee
T
Teresa • family_with_children • us
10
The front desk lady was GREAT!!
Pros:

The free breakfast offered a good selection. The front desk was very friendly and offered a perfect suggestion for dining.

Cons:

The sausage gravy was cold and we had to heat it in the microwave. We left two brand new tubs of Sanders Chocolate covered caramels (one milk Chocolate and one dark chocolate), a brand new bag of Brookside chocolates, and half a bag of Hershey nuggets. When I called, I was told they didn't find them and if they had, they would've thrown them away. It was about $60 worth... I don't believe they didn't find it.

2026-01-19 • via Nuitee
L
Luz • couple • ve
9
Seguridad, confort y buena atención
Pros:

La limpieza y las instalaciones

Cons:

Me pareció todo muy bueno

2026-01-19 • via Nuitee
S
susan • couple • us
10
Pros:

Great location; very convenient to dining (Cracker Barrel). Comfy beds. Great shower and toiletries. Breakfast was great.

Cons:

Need to also provide sugar free syrup to go with pancakes.

2026-01-19 • via Nuitee
K
Kelly • family_with_children • us
10
An excellent choice in a fun, funky package
Pros:

For me, the value of Tru was in the details beyond the baseline you would expect from a mid-range hotel, such as cleanliness, quietness, a comfortable bed, staff friendliness, etc.

Thoughtful details raised the hotel's profile for me. For example, its decent gym offered a filtered-water station. The milk in the yogurt at breakfast was from pasture-raised cows. The bathroom had refillable mounted squeeze bottles of hand soap, shampoo, conditioner, and body wash -- to reduce the plastic waste of all those tiny individual bottles that hotels normally offer.

Add to that things like sound-muffling pods in the lobby for those who want to read, study, or work on a laptop, plus foosball and pool tables and fun and clever signage, and you have a hotel that is as thoughtful and playful as it is clean and comfy.

Cons:

Only one thing bothered me, and that was the logos on the home screen of the room TV that seemed to imply you could get Netflix or Peloton programming in your room. But it seemed that this was only if you already had a personal account and your password.

The hotel was not offering the programming for free -- unless I misunderstood the setup. It was providing just the easier, clickable entry to your personal accounts. That set up an expectation that was disappointing, as I have neither Netflix nor Peloton accounts but would have liked to try both during my stay.

2026-01-19 • via Nuitee
B
Betty • couple • us
10
2026-01-19 • via Nuitee
C
Catherine • couple • us
10
Just what you need on the road
Pros:

Breakfast was great; clean and comfy; just what you need on the road.

Cons:

n/a

2026-01-19 • via Nuitee
K
Kane’ah • couple • us
8
2026-01-19 • via Nuitee
M
Megan • family_with_children • us
7
Pros:

Good location, newer.

2026-01-17 • via Nuitee
J
Judith • family_with_children • us
9
Great location. Bed was very comfortable! Nice amenities.
Pros:

It was clean and had good amenities.

Cons:

The staff member that checked me in was not very kind.

2026-01-10 • via Nuitee
T
Thomas • extended_group • de
8
Gerne wieder
Pros:

Sehr gute Lage und alles im Hotel in einem sehr guten Zustand.

Cons:

Dusche und Wasser zu heiß. Ließ sich nicht regulieren.

2026-01-09 • via Nuitee
K
Kristan • extended_group • us
9
2025-12-28 • via Nuitee
S
Sandra • couple • us
10
2025-12-28 • via Nuitee
J
John • family_with_children • us
10
Very nice
Pros:

All was great.

Cons:

The hotel was fine no issues

2025-12-05 • via Nuitee
A
Amanda • couple • us
8
2025-11-25 • via Nuitee
M
Marianne • couple • us
10
Safe, clean hotel with a friendly staff but far from downtown.
Pros:

Helpful staff, clean with ample amenities.

Cons:

Pretty far from downtown and other sites in the area.

2025-11-24 • via Nuitee
S
Sue • couple • us
7
Cons:

Light switches hard to find.

2025-11-16 • via Nuitee
Z
Zion • couple • us
5
Pros:

The lobby was nice and they had a good breakfast.

Cons:

Check in took forever. The room was very congested and hard to move around in.

2025-11-05 • via Nuitee
K
Keianna • solo_traveller • us
10
2025-11-03 • via Nuitee