Hilton Garden Inn Bucharest Old Town

Hotels
•
Hilton Garden Inn
9.2 (5715 reviews)
12 Doamnei St , Bucharest , ro

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Central location
Good breakfast experience
Cons:
Cleanliness issues
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.6
There were reports of dirty toilet facilities and bed sheets with holes.
Service
10
Staff were praised for their politeness and helpfulness during breakfast.
Location
10
Guests enjoyed the central location with easy access to amenities.
Room Quality
9.1
Some guests noted issues like cold rooms and noise.
Amenities
9.1
Amenities were present, but some did not function well, such as heating.
Value for Money
9.6
Good services offered in relation to the price.
Food and Beverage
7.6
Food quality was noted to be low, with some guests experiencing illness.
Overall Experience
9.6
Mixed, with strong positive experiences but serious negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:52

Property Description

Luxurious Accommodation
Experience ultimate comfort with Suite Dreams® by Serta bed, ergonomic desk chair, and a 40-inch HDTV in every room. The private bathrooms with premium amenities ensure a relaxing stay.

Top-Notch Facilities
Enjoy complimentary WiFi, access to the fitness centre, and a shared lounge. The 24-hour front desk, business centre, and optional airport transfer cater to all your needs seamlessly.

Culinary Delights
Start your day with a delicious buffet breakfast and savor international, local, and European cuisine at the on-site restaurant. The perfect place to indulge in exquisite flavors.

Book your stay at Hilton Garden Inn Bucharest Old Town now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 5715 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 7.6
Overall Experience: 9.6
K
Kato • solo_traveller • jp
8
2026-04-04 • via Nuitee
G
gio' • couple • it
9
Posizione fantastica, camere ampie e confortevoli
Pros:

Posizione al top, nel cuore della città

Cons:

Diciamo tutto bello.
Posso consegnare solo , all ingresso dei contenitori x portare in camera gli ombrelli bagnati. Comprendo che la plastica crei inquinamento ,però dove serve, è necessario. Come anche ,la mancanza del set di cortesia, come cuffiette x doccia ,lima x unghie e cotton fioc e dischetti x struccarsi,a mio avviso sarebbe bello trovare li,oltre alle ciabattine.

2026-04-04 • via Nuitee
A
ahmet • solo_traveller • tr
9
2026-04-04 • via Nuitee
E
Eliana • family_with_children • gb
10
Pros:

Everything was great, the restaurant was amazing! Very delicious food.

2026-04-04 • via Nuitee
G
Gamze • solo_traveller • tr
9
2026-04-04 • via Nuitee
T
Thomas • family_with_children • at
9
2026-04-03 • via Nuitee
W
weronika • family_with_children • pl
10
W samym centrum
Pros:

Wspaniała lokalizacja, przestronny pokój, czysto,

2026-04-03 • via Nuitee
R
RIVVEKA • couple • be
10
2026-04-03 • via Nuitee
C
Caroline • couple • be
10
2026-04-03 • via Nuitee
A
AIKATERINI • couple • gr
10
Pros:

Everything!!

2026-04-02 • via Nuitee
L
LIDIA • family_with_children • es
9
Pros:

UBICACIÓN EXCELENTE , MUY CENTRICO, EN EL CASCO ANTIGUO Y DE TODOS LOS BARES RESTAURENTES

Cons:

NO HABIA JABON DE GEL EN LA DUCHA, ESTABA VACIO ,

2026-04-01 • via Nuitee
G
gures • couple • tr
9
2026-03-31 • via Nuitee
R
Raffael • solo_traveller • ch
9
2026-03-31 • via Nuitee
D
Dietzen • couple • de
9
2026-03-31 • via Nuitee
S
Sizar • couple • il
10
2026-03-30 • via Nuitee
D
Doreen • couple • us
9
Great location and wonderful staff!
Pros:

Location is excellent, and the staff (Cosmin and Alex), were very helpful when we checked in. We had a very long and problematic journey, and we were very grateful that they allowed us to check in early, especially since it was cold and rainy outside.

Cons:

While the breakfast was excellent, we felt it was a little overpriced for Romanian standards. The room temperature was uncomfortably warm, and there was no way to fix it. Also, it’s a little surprising that the hotel doesn’t offer complimentary shuttle service to and from the airport, but I’m sure there’s a good reason for that. It’s just not what we are used to in our travels.

2026-03-29 • via Nuitee
W
Wendy • solo_traveller • us
9
2026-03-29 • via Nuitee
S
Sansonetti • couple • it
8
Ho amato la posizione e la colazione anche se leggermente fuori prezzo, ragazzi della reception e struttura ospitali. No
Pros:

Colazione, posizione

Cons:

Rapporto qualità prezzo un po’ alto

2026-03-29 • via Nuitee
M
Monique • extended_group • gb
9
2nd time here! Lovely hotel, location, staff + food!
Pros:

Cleanliness of the hotel, the warmth from the staff and room service 10/10

2026-03-29 • via Nuitee
I
Igal • extended_group • il
8
2026-03-28 • via Nuitee