Hilton Garden Inn Bucharest Old Town

Hotels
Hilton Garden Inn
9.2 (5996 reviews)
12 Doamnei St , Bucharest , ro

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Central location
Good breakfast experience
Cons:
Cleanliness issues
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.6
There were reports of dirty toilet facilities and bed sheets with holes.
Service
10
Staff were praised for their politeness and helpfulness during breakfast.
Location
10
Guests enjoyed the central location with easy access to amenities.
Room Quality
9.1
Some guests noted issues like cold rooms and noise.
Amenities
9.1
Amenities were present, but some did not function well, such as heating.
Value for Money
9.6
Good services offered in relation to the price.
Food and Beverage
7.6
Food quality was noted to be low, with some guests experiencing illness.
Overall Experience
9.6
Mixed, with strong positive experiences but serious negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:52

Property Description

Luxurious Accommodation
Experience ultimate comfort with Suite Dreams® by Serta bed, ergonomic desk chair, and a 40-inch HDTV in every room. The private bathrooms with premium amenities ensure a relaxing stay.

Top-Notch Facilities
Enjoy complimentary WiFi, access to the fitness centre, and a shared lounge. The 24-hour front desk, business centre, and optional airport transfer cater to all your needs seamlessly.

Culinary Delights
Start your day with a delicious buffet breakfast and savor international, local, and European cuisine at the on-site restaurant. The perfect place to indulge in exquisite flavors.

Book your stay at Hilton Garden Inn Bucharest Old Town now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 5996 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 7.6
Overall Experience: 9.6
S
steverF3886OT Solo travel
10
Perfect stay at Hilton Garden, old town Bucharest
Pros:

This was my first trip to Romania - and obviously Old Town. I chose this hotel for location among other reasons. Hotel exceed my expectations. Everything was perfect or made perfect. Cecile and Mahafal were particularly helpful. Thank you for a wonderful stay.

2026-05-16 via Tripadvisor
B
Barnabas solo_traveller hu
9
2026-05-16 via Nuitee
L
leonardo solo_traveller it
9
2026-05-16 via Nuitee
K
Karen solo_traveller pe
10
2026-05-16 via Nuitee
I
Inspire29129103200 Family Cluj-Napoca, Cluj County, Northwest Romania, Transylvania
10
Atmosphere & service
Pros:

We had a wonderful stay at Hilton, and a special thank you to Dana for making breakfast such an enjoyable experience every morning. Her kindness, positive attitude, and attention to detail truly stood out and made us feel so welcome. Thank you, Dana, for starting our days with a smile!

2026-05-15 via Tripadvisor
R
roni couple il
9
בגדול נהניתי מהמלון בגלל הנגישות והמיקום . בבוקר יום ההולדת שלי הפתיע אותי הצוות אם עוגה וברכה
Pros:

מיקום מצויין , ארוחת הבוקר טעימה . האווירה נעימה מאוד במלון .

Cons:

אכזבה מהחדר לא היה לי חלון לפתיחה החלון אטום . הרגשתי מחנק . מלבד זאת חדר מרווח ומספק .

2026-05-15 via Nuitee
Z
Z8695YFroxanam Family
10
The place to stay
Pros:

One of the best hotels in Bucharest. Perfect location at the entrance in the Old Town. You are clise to everything but without the specific noise. Rooms are nice and spacious and you are offered a great variety at breakfast. But the best part of the stay is the staff - everybody is very nice and attentive. A special note for Daniela (breakfast manager) and Dana that ensured we have the perfect start of the day. Chapeau bas!

2026-05-14 via Tripadvisor
R
Roam265878 Friends getaway
10
Beauty and graciousness in Bucharest
Pros:

We rented a room just for the daytime, prior to a late flight. We arrived early, and David and Martha who were managing the front desk were very helpful. They were able to hold our luggage until the room was ready. I was able to get coffee and breakfast while waiting. The room was ready earlier than we thought, which was wonderful. Martha was able to answer all of my questions about old town, the area we are in. She gave me a map and suggested site seeing and shopping locations nearby.

I was truly touched by the kindness and hospitality of the staff both at the hotel and in the restaurant.
5 stars each for Martha and David.

2026-05-14 via Tripadvisor
R
rantal85 Solo travel
8
Just great!
Pros:

The entire staff were nice and helpful but especially Dana was great!

2026-05-14 via Tripadvisor
J
jontT3021NI Couples
10
Great place in old town Bucharest
Pros:

Great stay in old town Bucharest. This HGI is comfortable and welcoming. Staff was helpful as we needed to make adjustments to the length of our stay, and thoughtful after travel interruptions delayed our arrival until just after midnight.

Great breakfast, and service by Dana was superb…be sure to ask her to bring you a cappuccino or latte, best I’ve had on our two week trip through Europe!

If you are looking for a great accommodation at Andean location in Bucharest, give this HGI a try…you’ll be glad you did.

2026-05-14 via Tripadvisor
R
Reinhold solo_traveller de
5
Ein mittelmäßiges Hotel
Cons:

Auswahl beim Frühstück eher unterdurchschnittlich. Trotz Koch. Der gleicht das schwache Angebot aber auch nicht aus. Bessere Pension. Das Zimmer war sehr laut, nächtliche Discomusik von draußen. Nur Einfachverglasung. Schallschutzfenster nicht vorhanden.

2026-05-14 via Nuitee
E
Erica couple fr
10
2026-05-14 via Nuitee
G
gian couple au
10
2026-05-14 via Nuitee
J
JUAN solo_traveller py
8
2026-05-14 via Nuitee
B
bu_ra_190 Solo travel
10
My lovely stay at Hilton Garden Inn Old Town
Pros:

My stay at Hilton Garden Inn Bucharest Old Town started after a very tiring trip from the airport with heavy traffic, and I arrived feeling stressed and exhausted. But from the moment I entered the hotel, everything changed.

The reception team welcomed me warmly, and especially Alexandra Cosmin made me feel like a very special guest. His kindness, attention, and genuine care completely took away my stress and tiredness. He was also very helpful with my room selection and made sure everything was perfect. The lady next to him at reception, whose name I unfortunately cannot remember, was also very kind and helpful.

Thank you for this wonderful hospitality. I highly recommend this hotel to everyone visiting Bucharest.

2026-05-13 via Tripadvisor
M
MUSTAFA couple tr
10
Harika
Pros:

Merkezxe

2026-05-13 via Nuitee
N
noam solo_traveller il
9
Very good hotel
Pros:

Excellent location in old town , very clean & comfortable!

Cons:

Missing some basic room amenities you’d expect in Hilton .

2026-05-12 via Nuitee
אבי couple il
6
התמורה למחיר אינה טובה
Pros:

המיקום

Cons:

ארוחת הבוקר דלילה

2026-05-12 via Nuitee
M
Mario solo_traveller it
9
2026-05-12 via Nuitee
A
alye893 Solo travel
10
Amazing choice.
Pros:

Great Location,clean facilities, amazing friendly staff, definitely I’ll come back again.

2026-05-11 via Tripadvisor