Hampton Inn by Hilton Tijuana

Hotels
Hilton Worldwide
9.6 (217 reviews)
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427 , Tijuana , MX

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Outstanding service from staff
Clean and welcoming environment

Categories

Cleanliness
9.83
Rooms were very nice and clean, and overall cleanliness mentioned positively.
Service
10
Consistently praised, with mentions of attentive service from staff like Patricio and Javier.
Location
9.3
Location was described as nice, not far from anything needed.
Room Quality
9.34
Rooms noted as clean and well-kept with great views.
Amenities
9.29
Amenities like breakfast received outstanding praise and variety.
Value for Money
9.32
Guests felt they received high quality at a reasonable cost.
Food and Beverage
9.78
Breakfast buffet was spectacular with many options.
Overall Experience
9.93
Guests expressed high overall satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:05

Property Description

Recreational Amenities for Relaxation
Indulge in the indoor pool and fitness center for a rejuvenating experience. Enjoy the banquet hall and concierge services for added convenience.

Delightful Dining and Entertainment Options
Savor a delicious meal at the on-site restaurant or opt for room service during specific hours. Unwind at the bar/lounge with a refreshing drink.

Comfortable Accommodations and Convenient Services
Relax in one of the 132 rooms with cozy fireplaces and LCD TVs. Stay connected with complimentary Wi-Fi and wired internet. Experience exceptional service with features like express check-in and a 24-hour business center.

Book your stay at Hampton Inn by Hilton Tijuana in a prime location, just minutes away from popular attractions and airports.

Important information:

  • Pool access available from 10:00 AM to 9:00 PM.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.6
Based on 217 reviews
Cleanliness: 9.83
Service: 10
Location: 9.3
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.78
Overall Experience: 9.93
R
R5028LEmichaelm Family
10
Great Breakfast!!
Pros:

Alvaro did an amazing job. Overall best service at any Hilton. The United States needs to take notes. The breakfast buffet was spectacular.

2026-01-03 via Tripadvisor
J
josera2026 Family
10
By far, this location beats any other!
Pros:

So, we were tired from flying back from Beijing and needed a room to stay and rest overnight, this place has such great personnel and it’s clean and courteous, their breakfast is above and beyond, I give them a solid five ⭐️⭐️⭐️⭐️⭐️!

2026-01-02 via Tripadvisor
J
J9823QDjuancarlosc Family
10
Great service !!
Pros:

Rooms were very nice and clean The service and the food were outstanding. The servers very attentive and courteous. Great job !

2025-12-28 via Tripadvisor
S
sglore92 Couples
10
Great stay!
Pros:

We stayed for a week, the staff were so friendly and willing to help. Food was great, room was clean and view was beautiful! Patricio and Javier helped breakfast go smoothly and we're very kind.

2025-12-28 via Tripadvisor
O
O9898UPangelr Family
10
Amazing service
Pros:

Breakfast was delicious and service was fantastic from patricio & Javier on point with all are neededs. I'm sure I'll be back soon and will recommend to others

2025-12-28 via Tripadvisor
R
rociooW6733GH Family
10
Breakfast
Pros:

Breakfast was very good food they had a lot of options to pick from. They also brought food to our table. The service from Patcio & Javier was excellent. Would recommend to others.

2025-12-28 via Tripadvisor
6
689celener Family
10
5 stars service
Pros:

Service was great, in general all the personnel was awesome, friendly environment.
Breakfast was great and the service from Patricio and Javier was 5 star service !

2025-12-28 via Tripadvisor
E
edgarhB8307EI Family
10
Nice hotel to spend the vacation in
Pros:

Rooms where clean and nice food was also very good the customer service was excellent as well. Very quiet rooms as well. The location was nice too not far from anything

2025-12-28 via Tripadvisor
V
veronicapL1002DD Family
10
The people very helpful
Pros:

The people is very nice and helpful, Patricio y Javier help a lot the food is very good different I love the Hampton in Tijuana

2025-12-28 via Tripadvisor
B
brendabP613YW Family
10
Patricio the waiter
Pros:

We need more Patricio’s in the hotel industry. He treated us with attention, kindness, and great conversation. Made our experience here great.

2025-12-27 via Tripadvisor
F
F4708LRgabrielp Family
10
Excellent experience
Pros:

Patricio, was extremely attentive to us. Cleaning, offering support with anything. Great person to have at the hotel.

2025-12-27 via Tripadvisor
B
B7566DLjavieri Family
10
The best place to stay
Pros:

Diego what a great hostess very informative and will be back again very good experience everyone one polite breakfast was good and if you don’t want to eat here there plenty of food walking distance

2025-12-17 via Tripadvisor
M
Mobile664245 Family
10
Best Hampton Inn!
Pros:

Diego was amazing!!! Every time we come to this hotel we have a wonderful experience!! The rooms are super clean, and we always get personalized treatment. Best Hampton Inn, we’ve been to!

2025-12-14 via Tripadvisor
J
jjr844 Business
10
The best Hampton I've ever been to
Pros:

A pleasant surprise with the excellent service from arrival, the cleanliness of the rooms, but the most delightful surprise was the breakfast—truly delicious and served by Javier and his team. I highly recommend it.

2025-12-11 via Tripadvisor
H
H4501SOjoses Couples
10
Excellent service
Pros:

Excellent customer service, was at the bar for a few hours and they took care of us. Exceptional service, will definitely recommend this place.

2025-12-08 via Tripadvisor
Y
Y3722SFluisa Family
10
Great overnight trip! Would definitely stay again!
Pros:

Great atmosphere and very service oriented. Everything is clean and all staff is helpful. Would definitely return if in the area

2025-12-07 via Tripadvisor
U
U1146XWnataliem Family
10
Everyone was great very kind and extremely helpful especially Patricio
Pros:

Patricio provided excellent customer service, very helpful. We enjoyed our time here. We will recommend this hotel to everyone.

2025-12-06 via Tripadvisor
A
ashleyrT9421VH Family
10
I had an amazing stay
Pros:

It is a really great place to stay the night. Alvaro was an amazing help he attended all of my needs and he is on top of everything

2025-12-06 via Tripadvisor
E
erinl912 Family San Diego, California
10
Our annual Christmastime visit
Pros:

We stay here every year! It is always a great visit, so clean, and the breakfast is excellent! We have never had a bad stay here.

2025-12-06 via Tripadvisor
R
rubenbI4981SC Family
10
Excellent
Pros:

Excellent service and very polite👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻

2025-12-03 via Tripadvisor