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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation near Iconic Landmarks
Located in London, Hyatt Regency London Albert Embankment offers a prime location near the Houses of Parliament and Westminster Abbey. Just a short stroll away from Big Ben and the London Eye, guests can enjoy the convenience of exploring famous landmarks.
Exquisite Dining Options
Indulge in a culinary journey at the hotel's POTUS Bar and Restaurant offering American cuisine, or at the Mezemiso Sky terrace Restaurant serving Japanese and Lebanese dishes.
Exceptional Amenities
Guests can unwind at the fitness centre or enjoy a drink at the on-site bar. With multilingual staff available 24/7, guests can expect top-notch service during their stay.
Experience luxury and convenience at Hyatt Regency London Albert Embankment.
For advance purchase reservations, please be aware that the guest must present upon arrival the same credit card used at the time of booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
Location
Guest Reviews
Close to the city center , clean room, not noisy, comfortable bed
just the closest to our station
staff didnt give any info on the facilities, reception area smelt like a sewer when we got there, and in the morning.
Bom hotel na frente do Rio Tâmisa
Localização não é tão boa para pegar metrô..
This hotel does not probably meet the Hyatt Regency standards. We stayed in room 209.
1. The hotel room was not clean - upon check-in, we found dirts on multiple table surfaces and hair in the toilet bowl. (some pictures uploaded except hair!)
2. There were so many flies in the room - we smashed 4 on the first day/night and 5 on the next day/night. (one picture uploaded) Not sure where it came from, but we saw one went into the duct, so, there might be something in the duct.
3. We reported the issue with the flies to the front desk who confirmed that engineer will look into it. Not sure what was done. Problem unresolved and continued.
4. The batroom ventilation was broken and dysfunctional.
5. Breakfast room service - knife, fork, napkin, salt and pepper forgotten, in the first morning. Croissant in the second day breakfast was so dry and tasteless, i.e., not fresh.
6. We reported these issues to the front desk upon check-out. The front desk woman promised she will report them to the management and we should expect to hear from the management in 24 hours. Nobody contacted us; thus, I am reporting the issues here.
7.
Tolle Lage - der Blick auf den Fluss und den Big Ben aus den oberen Etagen ist sensationell. Die Zimmer sind sauber und toll ausgestattet.
Das Frühstück ist ebenfalls sehr gut. Das Personal ist äußerst freundlich und hilfsbereit.
—
Kahvaltı
Perfectly located hotel- easy walk to underground station but also across the river to Houses of Parliament etc.
Room is small but standard for many hotels in London. AC works really well which is a plus in a heatwave. Nice bathroom-
Overall nice room with some minor signs of aging- only negative is no soft standard Hyatt Regency pillows.
Small lobby - but nice restaurant. Only negative was the lack of minor flexibility on the part of the bar manager during the Globalist happy hour- I wanted her to use a different spirit brand and she refused- I even explained the personal reason why but she was completely inflexible-
Finally I think Hyatt should have branded this hotel a centric of just Hyatt- not in same league as other Hyatt Regency in London.
Location OK but quite a long walk to waterloo
Stayed overnight at Hyatt Regency London - Albert Embankment to attend a conference. On arrival the desk manager told that they would need to take full payment up front plus a £50 deposit. Asked for a receipt/invoice but told that this could only be given on check out. On check out the next morning informed that the invoice would be emailed to me. Had made the booking through Booking.com and when I received the final invoice I was surprised to see that an additional £10.83 service charge had been added to the final bill This extra charge had not been stipulated when booking and the Booking.com listing had made it clear that there were no extra charges. I do not have anything against tipping, but this is my prerogative and the frankly disinterested level of service did not warrant any tip. I emailed hotel to query this and a staff member (RD) sent an email back apologising and stating that the £10.83 would be refunded. However, within 3 minutes of this I received a second, even higher, invoice which now included fictitious minibar charges for £42! Not only this but an additional unauthorised charge of £42 was made to my card in addition to the £50 deposit retained. I did not touch any of the minibar items and it is hard to imagine how this can be anything else but a malicious attempt at defrauding me in retaliation to my disputing the service charge. I have had to make a formal complaint and claim back the £92 which has been taken off my card. Needless to say not even the £10.83 has been refunded as promised and the hotel has informed me that I simply have to wait until they have finished their in house "investigation" before they can reverse any incorrect charges "if required". No timescale give. Absolutely outrageous behaviour by staff who appear to be protecting their own and behave more like disinterested civil servants than employees of an international luxury hotel chain.
Stayed overnight at Hyatt Regency London - Albert Embankment to attend a conference. On arrival told that they would need to take full payment up front plus a £50 deposit. Asked for invoice but told that this could only be given on check out. On check out the next morning informed that the invoice would be emailed to me. Had made the booking through Booking.com and was surprised to see that an additional £10.83 service charge had been added to the final bill when received. This extra charge had not been stipulated when booking Emailed hotel to query this and a staff member (RD) sent an email back apologising and stating that the £10.83 would be refunded. However, within 3 minutes of this I received another, even higher, invoice which now included fictitious minibar charges for £42! I did not touch any of the minibar items and it is hard to imagine how this can be anything else but a malicious and fraudulent charge made to my card because I had disputed the service charge. So now they have, without my consent, charged my card for the original booking charge plus £50 plus £42 worth of bogus minibar charges. Absolutely outrageous behaviour by staff who is clearly not properly security vetted by Hyatt
Not near tube station
Restaurant
Signs/tags on the doors barely readable especially in the basement with poor lighting and doors painted black. Better color contrasts between door, tag plates, and letters recommended.
Great location, room and staff great
Great location great parking and great staff.
Terrible old dated rooms!
جميل جدا وموقع فنان
كل شي جميل موقع ومساحه وموظفين
Loved the location of Albert Embankment. Great room with view of the Thames. Modern, clean hotel with excellent customer service.
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