Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC

Hotels
Independent
8.2 (697 reviews)
D-33-6, 1020, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250 , Kuala Lumpur , MY

Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Spacious apartments
Great rooftop pool
Helpful management
Good location
Cons:
Cleanliness issues
Crowded area
Lifts were not the best

Categories

Cleanliness
7.51
Some reviews mentioned dirty apartments and cleanliness issues.
Service
8.98
Many guests appreciated the fast and helpful service from the management.
Location
8.52
Location received positive mentions but was noted to be busy and crowded.
Room Quality
7.97
Rooms were described as spacious, modern, and well-furnished.
Amenities
8.5
Amenities like the rooftop pool were praised.
Value for Money
7.96
Rooms were considered good value given their quality.
Food and Beverage
8.01
Breakfast options available but some mentioned they were average.
Overall Experience
8.18
Overall, guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:36

Property Description

Recreational Amenities: Experience the outdoor pool, fitness center, and even rent bicycles for a fun day out.

Dining and Socializing: Enjoy meals at the restaurant, socialize at the daily complimentary reception, or grab a drink at the bar/lounge.

Convenience and Comfort: Relax in individually decorated guestrooms with kitchenettes, smart TVs, and premium bedding.

Book your stay at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC now to enjoy these fantastic amenities and explore nearby attractions within minutes.

Important information:

  • Pool access available from 7:30 AM to 11:00 PM.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NON

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 697 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.18
S
Samuel family_with_children at
5
Pros:

Emplacement

Cons:

Too much time lost, waiting lift elevator
Sink blocked, not repaired
Clean room only of we tell to clean

2026-01-29 via Nuitee
S
Seyhan couple tr
7
2026-01-28 via Nuitee
A
Alla extended_group ru
10
Администратор очень вежливый и лоялен ко всем нашим просьбам
Pros:

Отличная локация и о сами апартаменты. Есть все , что нужно для комфортного проживания

2026-01-28 via Nuitee
S
Seyhan family_with_children tr
7
2026-01-28 via Nuitee
A
ANTON family_with_children ru
3
2026-01-27 via Nuitee
R
Roberto family_with_children ch
8
KL EXCITING CITY
Pros:

I appreciated the ease of arrival and departure.
Excellent nearby reference point for visiting the city.
Thank you James🙏

Cons:

In the bathroom, I would have appreciated an electrical outlet for drying my hair or shaving daily.
Bed pillow, are dated, they should be replaced.

2026-01-25 via Nuitee
N
Nataliya extended_group gb
10
2026-01-24 via Nuitee
M
Michael family_with_children de
10
2026-01-20 via Nuitee
A
Alla extended_group ru
10
Pros:

Отличное расположение апартаментов и размеры . Бассейн и спортзал , все есть в здании.
Большая благодарность James Wong за супер лояльное отношение, предоставил возможность раннего чекина.

2026-01-16 via Nuitee
S
Santiago extended_group ar
10
Impresionante
Pros:

La amplitud del departamento

2026-01-10 via Nuitee
I
Igor family_with_children ru
9
2026-01-10 via Nuitee
N
Natalia family_with_children ru
9
Pros:

Локация, быстрое заселение, всегда на связи менеджер.

2026-01-07 via Nuitee
B
Brahim family_with_children dz
9
2026-01-03 via Nuitee
T
Tatiana family_with_children ru
10
Great apartment with amazing rooftop infinity pool
Pros:

James is a great host, always available with very fast reaction to any requests.

Vast apartment, fully furnished, great air conditioning, well equipped kitchen.

amazing rooftop infinity pool, not as crowded as I expected.

Cons:

the location is good if you are for Petronas and city center but for me it is too crowded, dirty, busy, hot, hard to walk, nothing picturesque around apart for Petronas.

2026-01-03 via Nuitee
N
Naruyoshi family_with_children jp
10
最高のサービス‼️
Pros:

コンシェルジュの方が丁寧に案内してくださいました。4人家族で利用したお部屋はゴージャスで最高でした。ロケーションやプールも最高でした。また行きたいです。

Cons:

なし

2025-12-31 via Nuitee
M
Mark extended_group gb
9
Nice room, great location
Pros:

Nice modern apartment on 37th floor, very spacious, clean and great views of city. Pool was great. Great location and a 5 min walk to the MRT.

Cons:

Lifts weren't the best (minor point).

2025-12-30 via Nuitee
M
Moe family_with_children th
9
2025-12-30 via Nuitee
J
Jasmine extended_group li
8
Toller Standort
Pros:

Die Lage war top! Die Aussicht vom 51. Stockwerk mit dem Pool war fantastisch :)
Die Kommunikation war super und wir bekamen innerhalb von kurzer Zeit Antworten.

Cons:

Das Bettlaken war leider nicht sauber und auch das Badezimmer (Spiegelschränke innen) liess zu wünschen übrig.
Wir konnten den Safe nicht benutzen weil keine Beschreibung vorhanden war und er nicht selbsterklärend war.

2025-12-24 via Nuitee
A
Armin family_with_children de
10
Das war überragend!!!
Pros:

Die Lage und der Ausblick sind sensationell 😃😃👍👍👍 Frühstück kann man sich im Restaurant kaufen, ist auch ok!

2025-12-23 via Nuitee
M
Micaela couple it
10
2025-12-23 via Nuitee