Hotel Gran Pacifico

Hotels
8.4 (3117 reviews)
Urmeneta, 719 , Puerto Montt , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality breakfast
Cons:
Cleanliness issues
Outdated rooms
Parking complications

Categories

Cleanliness
7.93
Some reviews mentioned dirty windows which affected the overall impression.
Service
8.9
Staff received high praise for their attentiveness and help.
Location
8.94
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
7.89
Mixed reviews regarding room condition, particularly with respect to outdated features.
Amenities
8.42
Amenities are generally appreciated, but there are mentions of parking issues.
Value for Money
8.38
Overall considered good value with decent offerings.
Food and Beverage
8.43
Breakfast was often mentioned positively, though there were some critiques.
Overall Experience
8.3
General sentiment reflects a pleasurable stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Oceanfront Luxury
Hotel Gran Pacifico offers a luxurious stay just steps away from the Pacific Ocean.

Elegant Rooms and Dining
Indulge in well-appointed rooms with amenities like a TV, minibar, and some with hot tubs and ocean views. Enjoy gourmet meals at Navegantes Restaurant using fresh local ingredients.

Convenience and Comfort
Benefit from a 24-hour front desk, free Wi-Fi, on-site parking, and proximity to the airport, bus terminal, and city center.

Book now for a relaxing getaway at Hotel Gran Pacifico in Puerto Montt.

Important information:

The holder of the credit card must be the same person who is staying.


LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3117 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
C
Claudio • solo_traveller • cl
10
Linda estadía.
Pros:

Excelente todo! Felicitaciones y agradecimientos.

Cons:

No hubo nada que me pudiera desagradar.

2026-07-04 • via Nuitee
S
Steve • couple • us
7
2026-07-04 • via Nuitee
M
miroslav • solo_traveller • bg
10
Pros:

View, rooms and staff. Ggreat restourant!

Cons:

No outlet near the bed

2026-07-03 • via Nuitee
D
Durán Ojeda • family_with_children • cl
10
2026-07-03 • via Nuitee
G
Gonzalo • solo_traveller • cl
9
Pros:

La atención

Cons:

Nada

2026-07-03 • via Nuitee
A
Andres • extended_group • cl
7
2026-07-02 • via Nuitee
G
GUSTAVO MILES • solo_traveller • cl
8
Podría haber sido mejor.
Pros:

Ubicación exelente, personal y restaurante muy bueno, recomendable.

Cons:

Tv no funciona, ducha de baño en mal estado, poco cambio de toallas, poco papel higiénico, considerando que viaje con mis dos hijas.

2026-07-01 • via Nuitee
S
Sharon • extended_group • us
7
Pros:

It was a good place for a quick stay.

Cons:

Service in the restaurant was lacking.

2026-07-01 • via Nuitee
S
Sergio • couple • cl
8
Agradable experiencia
Pros:

Muy buen hotel

Cons:

No tiene servicio a la habitacion

2026-06-30 • via Nuitee
A
ALEJANDRA • couple • cl
10
Excelentes servicios.
Pros:

Las instalaciones, la amabilidad del personal y el desayuno con excelentes productos y una vista hermosa.

2026-06-30 • via Nuitee
C
Christian • family_with_children • cl
9
Confortable
Pros:

Excelente ubicación y atención

Cons:

Que el estacionamiento no tenga acceso directo al hall del hotel

2026-06-30 • via Nuitee
B
Bilbao • solo_traveller • cl
8
Pros:

El desayuno y la vista

Cons:

Nos tocó una habitación muy cerca del ascensor y eso incómodo un poco el descanso

2026-06-30 • via Nuitee
F
Franco • solo_traveller • cl
9
Muy bueno, volvería sin dudas
Pros:

Ubicación, personal muy amable y todo limpio. Cama y habitación muy cómoda, al igual que el desayuno buffet y la vista

2026-06-29 • via Nuitee
C
Claudio • solo_traveller • cl
8
Buena estadía y buena ubicación
Pros:

La vista de la habitación y del Restaurante muy linda

Cons:

Estaba todo bien

2026-06-29 • via Nuitee
J
JORGE • solo_traveller • cl
10
2026-06-29 • via Nuitee
J
Juan Carlos • solo_traveller • cl
10
Pros:

El estacionamiento y cerca del centro para turistear

Cons:

Poca ventilación del baño

2026-06-29 • via Nuitee
N
Nelson Enrique • extended_group • cl
10
Pros:

Buen desayuno, me gusto el café y la atención

2026-06-29 • via Nuitee
V
Viviana • solo_traveller • cl
10
2026-06-29 • via Nuitee
L
Lagos • solo_traveller • cl
10
2026-06-28 • via Nuitee
A
Araceli • couple • cl
10
Excepcional
Pros:

Que estaba limpio y el personal muy amable

Cons:

.

2026-06-27 • via Nuitee