Hotel Gran Pacifico

Hotels
8.4 (3187 reviews)
Urmeneta, 719 , Puerto Montt , CL
+56 65 248 2100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality breakfast
Cons:
Cleanliness issues
Outdated rooms
Parking complications

Categories

Cleanliness
7.93
Some reviews mentioned dirty windows which affected the overall impression.
Service
8.9
Staff received high praise for their attentiveness and help.
Location
8.94
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
7.89
Mixed reviews regarding room condition, particularly with respect to outdated features.
Amenities
8.42
Amenities are generally appreciated, but there are mentions of parking issues.
Value for Money
8.38
Overall considered good value with decent offerings.
Food and Beverage
8.43
Breakfast was often mentioned positively, though there were some critiques.
Overall Experience
8.3
General sentiment reflects a pleasurable stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Oceanfront Luxury
Hotel Gran Pacifico offers a luxurious stay just steps away from the Pacific Ocean.

Elegant Rooms and Dining
Indulge in well-appointed rooms with amenities like a TV, minibar, and some with hot tubs and ocean views. Enjoy gourmet meals at Navegantes Restaurant using fresh local ingredients.

Convenience and Comfort
Benefit from a 24-hour front desk, free Wi-Fi, on-site parking, and proximity to the airport, bus terminal, and city center.

Book now for a relaxing getaway at Hotel Gran Pacifico in Puerto Montt.

Important information:

The holder of the credit card must be the same person who is staying.


LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Location

Guest Reviews

8.4
Based on 3187 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
W
Walter • couple • ar
10
Impecable desde la habitación pasando por la recepción el restaurante todo sobresaliente
Pros:

Todo, la vista, la ubicación, la construcción y las instalaciones

Cons:

El estacionamiento

2026-10-31 • via Nuitee
R
rosa • family_with_children • uy
10
Pros:

Ubicación camas trato del personal

2026-10-30 • via Nuitee
S
Stefan • couple • ch
10
2026-10-28 • via Nuitee
C
claudio • solo_traveller • cl
8
Bien
Pros:

Tamaño de piezas

Cons:

Poca variedad de vinos en restoran,

2026-10-25 • via Nuitee
R
Ross Parry • family_with_children • au
8
Pros:

Close to everything in the downtown. The restaurant on the 10th floor has a beautiful view of the city and bay, and makes this hotel an attractive option

Cons:

Some light fittings not working.

2026-10-25 • via Nuitee
N
Nora • family_with_children • ar
10
Pros:

El restaurante , la amabilidad de todo el.prrsonal del hotel. La vista de la habitación

Cons:

Nada

2026-10-24 • via Nuitee
R
Rodrigo • family_with_children • cl
10
Pros:

La atención y hospitalidad

2026-10-21 • via Nuitee
A
Ana • family_with_children • ar
10
Pros:

La atención de todo el personal tanto del hotel como los del restaurante. El desayuno fabuloso y la comida exquisita!

2026-10-20 • via Nuitee
A
Ana Karina Seage • family_with_children • ar
9
Pros:

Desayuno y muy linda habitacion

2026-10-19 • via Nuitee
F
Fernando Daniel • couple • ar
9
Excelente para una escapada de fin de semana.
Pros:

La atención del personal, excelente.
Más que nada el personal encargado del desayuno.
Todo muy bien.

Cons:

Un poco ajustado en cuanto a disponibilidad el estacionamiento.

2026-10-19 • via Nuitee
C
CLAUDIO • solo_traveller • cl
7
Bien
Cons:

El personal de resptoran no esta atento a los clientes, no miran, debes pararte para que te atiendan , son gentiles, pero no están atentos.

2026-10-19 • via Nuitee
M
Mauricio • couple • cl
10
Grata y sevil
Pros:

La atención general del Hotel. La recepción con su resuelvo y atención y el desayuno con su variedad de productos.

Sin duda es recomendable.

2026-10-19 • via Nuitee
M
Mauro Lira • family_with_children • cl
6
Se quedo en el pasado...
Pros:

Vista y desayuno

Cons:

Reserve habitación matrimonial, y me dieron 2 camas, televisión mala no carga canales, toallas en baño pequeñas, estacionamiento lleno compartido con establecimiento comercial

2026-10-19 • via Nuitee
D
DANIELA • extended_group • cl
8
2026-10-18 • via Nuitee
B
Belen • family_with_children • cl
7
Cómodo para descansar por una noche
Pros:

La vista y la ubicación

Cons:

Las patas de la cama de la habitación salen hacia afuera, pero con el cubre base, no se ve y me golpee. Tuve que ir al doctor por el dolor y terminó siendo una fractura.

2026-10-18 • via Nuitee
E
Esther • family_with_children • ch
8
Pros:

Schöne Aussicht vom Zimmer und vor allem auch vom Frühstücksraum. Zentrale Lage.

2026-10-18 • via Nuitee
A
Alejandro Manuel • family_with_children • ar
10
Pros:

La atencion y la comodidad

Cons:

La zona en donde está.

2026-10-18 • via Nuitee
A
Andrea Eugenin Díaz • solo_traveller • cl
7
Pros:

la ubicación cerca de todo y la limpieza

Cons:

el baño tenia problema con lavamanos

2026-10-17 • via Nuitee
M
Marcelo • couple • br
8
Hotel excelente
Pros:

Quarto excelente

Cons:

Nada

2026-10-17 • via Nuitee
C
Cristian • solo_traveller • cl
10
2026-10-16 • via Nuitee