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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Garage
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Oceanfront Luxury
Hotel Gran Pacifico offers a luxurious stay just steps away from the Pacific Ocean.
Elegant Rooms and Dining
Indulge in well-appointed rooms with amenities like a TV, minibar, and some with hot tubs and ocean views. Enjoy gourmet meals at Navegantes Restaurant using fresh local ingredients.
Convenience and Comfort
Benefit from a 24-hour front desk, free Wi-Fi, on-site parking, and proximity to the airport, bus terminal, and city center.
Book now for a relaxing getaway at Hotel Gran Pacifico in Puerto Montt.
The holder of the credit card must be the same person who is staying.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 2 years old and over stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Habitación cómoda.
Destaco el desayuno, muy completo, variado y ubicado en Piso 10 con hermosa vista a la costanera
No había dispensador de jabón en la ducha
The view from the restaurant was beautiful..
Breakfast was very good, good variety every day, room and washroom was very clean.
Location was also very good, walking distance everywhere.
the view from my room wasn't what i expected, i was looking at the roof and wasn't very pleasant.
Los desayunos muy ricos en modo buffet, todo muy ordenado y limpio. Además todos los sabores muy distintos y ricos. Excelente ubicación, cerca de todo y la comida del restaurante muy buena con excelente relación precio calidad. Todo muy bien, excelente experiencia y todo el personal muy amable y preocupados de su presentación, de 1 a 10 un 10!
No poder quedarme más días, todo excelente.
La atencion del personal es espectacular del primero al ultimo
Deberian coordinar mejor el horario del desayuno y cena con prioridad para los huespedes
Habitación con vista al mar, muy limpia.
Excelente recepción. Habitación muy cómoda. El desayuno es muy bueno. El estacionamiento al lado del hotel es muy cómodo.
La ubicación por la noche es de difícil acceso a pie (había obras cercanas cuando fuimos y caminos cerrados) y es bastante desolada la zona.
Falta jugo de naranja para el desayuno que a nivel internacional los turistas lo requerimos, comida muy buena del restaurant. Zona que genera cierto temor por la gente que circula por el lugar. Hay que proporcionar servicio a la habitación si quieren ser un hotel de una categoría superior a tres estrellas
Se nos trancó un candado de una valija y no pudieron auxiliarnos con ninguna herramienta y nadie nos procuróa una solución.
Excelente desayuno. Amabilidad del personal
Habilitar otro ascensor. Servir más temprano el desayuno
Excelente ubicacion
El desayuno
El tamaño de la habitación y el espacio para apoyar. La ubicación con cochera incluida. El desayuno estuvo bien, con variedad de comida.
No había calefacción. No sé si sólo estaba apagada. Lo vi un poco viejo. Deberían modernizarlo.
Todo
Nada
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