Hotel Gran Pacifico

Hotels
8.4 (3157 reviews)
Urmeneta, 719 , Puerto Montt , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality breakfast
Cons:
Cleanliness issues
Outdated rooms
Parking complications

Categories

Cleanliness
7.93
Some reviews mentioned dirty windows which affected the overall impression.
Service
8.9
Staff received high praise for their attentiveness and help.
Location
8.94
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
7.89
Mixed reviews regarding room condition, particularly with respect to outdated features.
Amenities
8.42
Amenities are generally appreciated, but there are mentions of parking issues.
Value for Money
8.38
Overall considered good value with decent offerings.
Food and Beverage
8.43
Breakfast was often mentioned positively, though there were some critiques.
Overall Experience
8.3
General sentiment reflects a pleasurable stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Oceanfront Luxury
Hotel Gran Pacifico offers a luxurious stay just steps away from the Pacific Ocean.

Elegant Rooms and Dining
Indulge in well-appointed rooms with amenities like a TV, minibar, and some with hot tubs and ocean views. Enjoy gourmet meals at Navegantes Restaurant using fresh local ingredients.

Convenience and Comfort
Benefit from a 24-hour front desk, free Wi-Fi, on-site parking, and proximity to the airport, bus terminal, and city center.

Book now for a relaxing getaway at Hotel Gran Pacifico in Puerto Montt.

Important information:

The holder of the credit card must be the same person who is staying.


LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Location

Guest Reviews

8.4
Based on 3157 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
P
patricia family_with_children cl
9
Agradable pero no excelente
Pros:

Restaurante

Cons:

La calefacción

2026-08-07 via Nuitee
M
Manuel Jose couple es
10
2026-08-07 via Nuitee
B
Bernardita Caro Tapia solo_traveller cl
8
Habitación poco cómoda
Pros:

Ubicación adecuada, hermosa vista. Desayuno adecuado

Cons:

Calefacción deficiente, no es centralizada. La cama sonaba al cambiar de posición. Creo que requiere renovacion. La gritería en regular estado

2026-08-06 via Nuitee
P
patricia couple cl
8
2026-08-03 via Nuitee
P
Patricia family_with_children cl
9
Tranquilidad y seguridad
Pros:

"El hotel destaca por su excelente ubicación.
El desayuno es muy variado y abundante, y la atención de todo el personal es sumamente amable."

Cons:

En estancias de más de una noche, faltó constancia en la reposición de toallas y artículos del baño"

2026-07-25 via Nuitee
C
Cristian solo_traveller cl
9
Pros:

La vista hacia la costanera, las habitaciones y las camas muy cómodas, la comida del restaurant muy rica y el desayuno tenia bastante variedad

Cons:

Lo único malo que destacaría, es que por políticas del hotel no pueden recibir visitas durante la estadía, solo en el lobby lo cual es incomodo

2026-07-24 via Nuitee
M
Miguel solo_traveller cl
9
Pros:

Habitacion con vista espectacular, buen tamaño, limpia y con frigobar. El restorant del hotel es de primera categoria.

Cons:

Un poco caro.

2026-07-24 via Nuitee
K
Karlen family_with_children cl
10
Volveremos
Pros:

Atención de todo el personal, restaurante, ubicación, instalaciones Vista por supuesto

2026-07-24 via Nuitee
P
Pablo solo_traveller cl
5
2026-07-23 via Nuitee
F
Federico solo_traveller cl
5
Habitaciones y baños antiguos
Pros:

Personal

Cons:

Lastima que tengan un excelente personal pero las habitaciones ( baños de la epoca de mi abuela, le faltaria una remodelacion ya no se ocupan las tinas son peligrosas, y peor se sale todo el agua de la ducha.

2026-07-23 via Nuitee
Y
Yerco solo_traveller cl
9
Pros:

Me gustó la vista

2026-07-22 via Nuitee
M
María Cecilia solo_traveller ar
10
Pros:

La atención de todo el personal, en especial el Señor Alejandro, quien nos recibió excelentemente.

Cons:

No encontramos nada que no nos hubiera gustado.

2026-07-22 via Nuitee
F
Fábio Júlio family_with_children bz
10
Limpeza e estacionamento
Pros:

Muito limpeza

Cons:

Café da manhã muito bom

2026-07-21 via Nuitee
B
Bellatrix solo_traveller cl
8
Pros:

Personal atento

Cons:

Aplicaciones de la TV bloqueadas, la calefacción era algo insuficiente (por la época muy fría en pto montt)

2026-07-20 via Nuitee
P
Paula couple cl
10
Muy amable el personal,habitación limpia y ordenada,desayuno excelente
Pros:

La habitación,el trato,el desayuno

Cons:

Que del estacionamiento no tenga conectividad directa con recepción

2026-07-20 via Nuitee
A
Alex solo_traveller cl
9
2026-07-17 via Nuitee
J
Jacqueline family_with_children cl
9
Muy bueno
Pros:

La comodidad de las habitaciones, camas, baño.

Cons:

Podría ser mas variado el frigobar

2026-07-16 via Nuitee
M
MARCELO MANPOVAL solo_traveller cl
9
Pros:

La vista del mar, la gentileza del personal y el restaurante.

Cons:

Antiguo pero remosado

2026-07-16 via Nuitee
H
Hernandez couple uy
8
2026-07-13 via Nuitee
S
Sebastian solo_traveller cl
10
2026-07-12 via Nuitee