Sonder The Industrialist

Hotels
Sonder
7 (464 reviews)
651 Union Street , Brooklyn , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Poor cleanliness
Noisy environment
Small room size

Categories

Cleanliness
4.39
Multiple mentions of dirty sheets and poor cleaning standards which negatively impacted guest experience.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Great location convenient to subway and other attractions.
Room Quality
6.35
Rooms generally comfortable, but several complaints about noise and size.
Amenities
6.88
Basic amenities with some guest dissatisfaction regarding the lack of perks.
Value for Money
7.84
Good overall value for the price, but expectations should be adjusted accordingly.
Food and Beverage
5.39
No breakfast included and limited food and beverage options mentioned.
Overall Experience
7.36
The hotel met basic expectations but had significant issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:29

Property Description

Modern Industrial Design
Sonder The Industrialist, located in Brooklyn, offers a unique stay with its modern industrial design, providing a trendy and comfortable atmosphere for guests. The air-conditioned rooms feature free WiFi, flat-screen TVs, and private bathrooms, ensuring a relaxing experience during your visit.

Convenient Location
Situated just 1.1 km from Barclays Center, and within close proximity to popular landmarks like Bloomingdales, One World Trade Center, and Brooklyn Bridge, this hotel offers convenience for both leisure and business travelers. Explore the vibrant city with ease from this central location.

Comfort and Connectivity
With amenities such as a wardrobe, bed linen, and towels provided in every room, Sonder The Industrialist focuses on ensuring guests have a comfortable and seamless stay. Stay connected with free WiFi and enjoy easy access to nearby attractions, making your trip memorable.

Experience the best of Brooklyn at Sonder The Industrialist. Book now for an unforgettable stay.

Important information:

Please inform Sonder The Industrialist in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. There is no cable. Due to nearby construction, noise may be present. The Deluxe Twin Room, Queen Room, and Double Room are micro rooms, under 100 square feet.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 464 reviews
Cleanliness: 4.39
Service: 8.86
Location: 8.9
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
E
Edward couple gb
8
Great value, especially for New York, friendly staff and cool area with a subway close by.
Pros:

Good shower, very nice products, clean and comfortable bed

Cons:

Soundproofing could be improved

2025-10-31 via Nuitee
couple us
3
2025-10-30 via Nuitee
A
Aaron solo_traveller us
7
Pros:

Convenient to subway, solid neighborhood, secure building.

Cons:

Shower is incredibly small/uncomfortably laid out.

Musty smell in the hallway.

Soundproofing - both external and internal - could be much better.

2025-10-27 via Nuitee
L
Lars family_with_children de
9
Pros:

The crew was absolutely amazing- such a friendly and helpful desk! Thank you

2025-10-25 via Nuitee
D
Devon couple us
10
2025-10-24 via Nuitee
P
Patrick solo_traveller de
8
Überraschend gutes Hotel in Brooklyn
Pros:

Das Zimmer war zwar recht klein, aber super sinnvoll eingeteilt und mit allem ausgestattet, was man so braucht. Dazu ein ganz komfortables Bett. Sehr schön!

Cons:

Es ist nicht ganz so schön, wie es auf den Fotos wirkt.

2025-10-23 via Nuitee
solo_traveller us
4
Pay a bit more and go somewhere better.
Pros:

The staff were kind and helpful. I can't fault them at all.

Cons:

The doors were not soundproofed and banged all night. The room was also not soundproofed and you could easily hear the conversations of others.

2025-10-21 via Nuitee
couple us
6
Pros:

Price. No breakfast included.

2025-10-20 via Nuitee
R
Roberta couple ca
10
Great place to stay
Pros:

location was great. 30 min max subway to where we wanted to go. We were wanting a clean, less expensive option to do some sight seeing in NY. This met our expectations perfectly.

Cons:

The shower was a little small due to a supporting wall being in the shower slightly cutting it off but really not a big deal at all. The water was hot and the water pressure was great.

2025-10-16 via Nuitee
P
Paolo family_with_children de
8
Pros:

Fantastica la posizione proprio vicino alla subway

Cons:

Camera piccola e un po' anonima

2025-10-15 via Nuitee
B
Brittany couple us
6
Location great but bc of cleanliness and cleaning staff you should never stay here.
Pros:

It was a cool looking place and the front desk people were nice enough. My low staff rating is not about them they were great.

The location is great. Walking distance to everything needed/wanted.

Cons:

The sheets were dirty. There was like blood of something on the sheets and then the pillow case had makeup on it. It was disgusting. I've never been to a hotel and had that happen. Thankfully I remembered I brought a sheet with me to go picnicking so we used that as our sheets and then we put tank tops over the pillows so we didn't have our face touch them.

Also, the cleaning crew was cleaning for legit hours and they talk to each other while doing it but not just talk they are yelling back and forth to each other from different rooms, they don't stop talking the entire time. I came here to attempt relaxation and sleep and ended up getting the absolute opposite I went home exhausted because of staying here with this cleaning crew. Truly unbelievable that happened.

No perks? Theres a coffee in the lounge but that other downstairs lounge is closed. You should 100% open that and make a bar and eating area. There's just no perks to staying here.

Lastly, the soap this time. That stuff smells nasty. I would change that scent. There's no way no one else feels the same way it must be cheap.

2025-10-11 via Nuitee
F
Ferdinand couple us
7
2025-10-07 via Nuitee
F
Francis couple us
9
Great location and a great alternative to a traditional hotel.
Pros:

The location and the ease of checking in. The room was very comfortable.

Cons:

The pre-check in several days before we arrived at the property was a little complicated; but we managed.

2025-10-05 via Nuitee
B
Brendan couple us
5
Good value for the price.
Pros:

Great value, easy check in/check out. Easy commute as the subway is right outside. Staff were great.

Cons:

Its noisy - slamming of the heavy doors woke me up all night long. The cleaning crew start early and are very loud. The location is good, but certainly not a premium spot. Rooms were comfortable, but very basic which honestly is a reflection of the great price.

2025-10-05 via Nuitee
P
Pedro solo_traveller br
8
2025-10-03 via Nuitee
M
Mark extended_group gb
1
Very poor, catalogue of errors and staff unconcerned about the issues.
Pros:

Location was good

Cons:

Fire alarm went off at 2am for 30 mins.
AC. Rome on level 3 only which was our floor so room was hot and uncomfortable.
Room size was tiny.

2025-09-30 via Nuitee
W
Wendi couple us
9
Pros:

Location was great and staff were very friendly and helpful

Cons:

Small sink in room. Refrigerator small to hold even one drink.

2025-09-29 via Nuitee
L
LAURA couple co
7
Pros:

En general estuvo bien, la habitación estaba limpia. oportunidades de mejora

Cons:

No cuenta con caja de seguridad.
Para mejorar, el baño y el olor a humedad
En la bañera el cifon estaba tapado, era desagradable porque al ducharse, el agua se empozaba. El baño olía a humedad todo el tiempo.

2025-09-28 via Nuitee
M
Molly solo_traveller au
9
2025-09-14 via Nuitee
L
Laura couple us
8
Pros:

Location, safety, helpfulness of staff. The rooms are tiny but we knew what to expect. If in BK you should barely be in your room anyways!

Cons:

Coffee machine not stocked downstairs two of the days but plenty of coffee in room and neighborhood.

2025-09-13 via Nuitee