Novotel Melbourne South Wharf

Hotels
•
Novotel
9 (6835 reviews)
7 Convention Centre Place , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 50 per day.

Location

Guest Reviews

9
Based on 6835 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
C
Christina • solo_traveller • au
10
Pros:

Everything: location, service, quality of stay and friendly staff.

Cons:

Nothing

2026-06-20 • via Nuitee
R
RichieCritters • solo_traveller • au
10
Pros:

Excellent all round

2026-06-20 • via Nuitee
L
Leslie • couple • au
9
Great location, comfy beds, lovely staff
Pros:

Close to convention centre and dfo

Cons:

No shower caps to protect my hair from getting wet

2026-06-20 • via Nuitee
J
Joanne • couple • au
10
2026-06-20 • via Nuitee
R
Rea • extended_group • au
10
2026-06-20 • via Nuitee
T
TOMOYA • family_with_children • au
10
2026-06-20 • via Nuitee
N
Nicole • solo_traveller • au
8
2026-06-19 • via Nuitee
M
Margaret • extended_group • au
9
2026-06-19 • via Nuitee
M
Maria • couple • au
6
Medium rating
Pros:

Didn't take breakfast

Cons:

No parking and the road to get in or out of the hotel was very busy.
The shower was loose and uncomfortable
The bed was ok but not the best

2026-06-18 • via Nuitee
K
Katharine • solo_traveller • au
8
2026-06-18 • via Nuitee
A
Amanda • family_with_children • au
10
2026-06-18 • via Nuitee
C
Ceri • solo_traveller • au
9
2026-06-16 • via Nuitee
I
Iftekhar • solo_traveller • au
6
Reasonable professional hotel for a conference, nothing special
Pros:

Staff were friendly and the scent of the hotel is very pleasant.

Cons:

Bathroom was a bit rundown, could do with a renovation. Food at the restaurant both breakfast and dinner was very ordinary, but seemed value for money.

2026-06-16 • via Nuitee
S
Shandelle • couple • au
10
We definitely will be returning to Novotel south bank ❣️
Pros:

We loved the location and the room was lovely and clean easily the most nicest smelling hotel we have stayed in bed was comfy

2026-06-15 • via Nuitee
K
Kelly • solo_traveller • au
10
Pros:

Staff are very welcoming
Room was serviced when required
Room was clean

Cons:

Mattress is way too soft and not enough pillows

2026-06-15 • via Nuitee
N
Nam • solo_traveller • au
10
2026-06-15 • via Nuitee
D
Di • solo_traveller • au
10
Great spot to stay close to everything.
Pros:

Bed, location, clean modern facilities.

Cons:

Nothing

2026-06-15 • via Nuitee
R
Ricky • extended_group • au
9
Easy check in, clean rooms, location and access felt private and away from the general public
Pros:

Easy check in, clean rooms, location and access felt private and away from the general public

2026-06-15 • via Nuitee
A
Anne • couple • au
9
Clean, great location
Pros:

Location

Cons:

Pillows

2026-06-15 • via Nuitee
A
Andreana • couple • au
7
Good location and price.
Pros:

Room was clean and a good size.
Staff were friendly and helpful.

Cons:

It was too loud, soundproofing could have been better. We could hear everything outside!

2026-06-14 • via Nuitee