Novotel Melbourne South Wharf

Hotels
Novotel
9 (7096 reviews)
7 Convention Centre Place , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

9
Based on 7096 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
K
Karen couple au
10
Awesome location, staff & stay!
Pros:

Great location
Great facility
Great staff

Cons:

Leaving!

2026-09-12 via Nuitee
J
Jordan couple au
9
2026-09-11 via Nuitee
K
kellie family_with_children au
8
2026-09-11 via Nuitee
N
Nikki family_with_children au
9
Pros:

Great location & views

Cons:

N/A

2026-09-11 via Nuitee
T
Tonette family_with_children au
9
2026-09-10 via Nuitee
N
Nicole couple au
8
Pros:

Great location

2026-09-09 via Nuitee
D
Deanne couple au
10
2026-09-09 via Nuitee
N
NAGAJITENDRA couple au
4
No sleep whole night
Pros:

Room is good

Cons:

Bed is too bad

2026-09-09 via Nuitee
S
Sai Kiran Raj couple au
10
2026-09-09 via Nuitee
M
Marcus couple au
5
2026-09-08 via Nuitee
H
Harpreet family_with_children au
10
2026-09-07 via Nuitee
Y
Yasmin family_with_children au
4
It was okay but I expected better
Pros:

Staff were lovely and patient with me and my child

Cons:

The room was so hot that I asked the housekeeper to help me use the control panel, and they couldn't work it out either.
The bed sheets were soooo loose so my daughter and I kept getting tangled in it. The mattresses kept splitting up if either of us laid in the middle of them both- which, with a toddler, is unavoidable as they toss and turn all night.
I had to move the bed to the wall because of my toddler, and under the bed was disgusting which is fair enough, it doesn't get done but it was so unnerving to see. I did get housekeeping to come in and vacuum.
The 2 elevators to get to the room was super annoying.
The breakfast in the restaurant wasnt worth it at all.
My room was ready over an hour early but I couldnt check in until I signed up to Novotel ?
The beds were the most disappointing thing though. The sheets were stiff to touch, and loose so any movement, they wrapped around the body.

2026-09-07 via Nuitee
M
martin family_with_children au
8
Pros:

location

Cons:

Parking was expensive
No reserved parking for hotel guests on ground level near hotel entrance as it is a public car park

2026-09-06 via Nuitee
P
Paige couple au
10
2026-09-06 via Nuitee
B
Brock solo_traveller au
9
Great value
Pros:

Great value, good location

2026-09-06 via Nuitee
A
Alexandra couple au
10
2026-09-06 via Nuitee
S
Sarah family_with_children au
10
2026-09-06 via Nuitee
E
Erica couple au
8
Very good and met expectations
Pros:

The South Wharf DFO is right at your doorstep.

Cons:

Wish there was robes to wear.

2026-09-06 via Nuitee
J
Jens solo_traveller de
10
Komfortables Hotel mit sehr gutem Fitnessbereich in sehr guter Lage.
Pros:

Sehr komfortabel, sehr guter Fitnessbereich, top Lage an Kongress-Center. Freundliches Personal. Sehr gutes Frühstück.

2026-09-05 via Nuitee
B
Bindi couple au
10
2026-09-05 via Nuitee