Novotel Melbourne South Wharf

Hotels
Novotel
9 (6502 reviews)
7 Convention Centre Place , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 50 per day.

Location

Guest Reviews

9
Based on 6502 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
M
Melanie family_with_children au
10
2026-02-14 via Nuitee
J
Jill couple au
8
2026-02-13 via Nuitee
V
Vlahopoulos couple au
7
2026-02-12 via Nuitee
S
Sally couple au
10
2026-02-12 via Nuitee
S
Shamila family_with_children au
8
2026-02-11 via Nuitee
D
Dianne family_with_children au
9
2026-02-10 via Nuitee
S
Steve family_with_children au
8
Pros:

Proximity to shops and restaurants

Cons:

Nil

2026-02-10 via Nuitee
E
Emily family_with_children au
9
2026-02-10 via Nuitee
A
Antje extended_group de
8
Alles chic
Pros:

Top Lage, zentral

Cons:

.

2026-02-10 via Nuitee
F
Friederika family_with_children au
8
2026-02-09 via Nuitee
V
Vasilios Bill family_with_children au
8
A mostly rewarding and relaxing trip to help celebrate my wife's recent birthday.
Pros:

The beds were nice, firm and comfortable to sleep in. The views of other skyscrapers and freeway traffic was quite nice to view from 15 floors up. The breakfast meal was quite diverse with many different options to pick from for you to put on your plate. It was easy to walk to the DFO shops and restaurants when we needed to visit these areas. So, Novatel's location was very convenient for us.

Cons:

We had to wait nearly another 20 minutes before our room was ready for us to enter, which ended up being close to 3:30pm on Saturday afternoon. However, we were permitted to stay until 12:00pm the next day for check-out. The Buffet Breakfast could have had some additional fruits for customers to select from. Found it a bit difficult to find Novatel's front door entrance.

2026-02-09 via Nuitee
G
Gillian couple au
8
Pros:

Excellent location, parking next door good, staff friendly, room good size

Cons:

Bottled water in room and all day access to coffee/snacks

2026-02-09 via Nuitee
J
Janina couple au
9
Great will definitely return
Pros:

Perfect location for the show we were going to

Cons:

Nothing

2026-02-09 via Nuitee
G
Greg family_with_children au
8
2026-02-08 via Nuitee
E
Erin family_with_children au
10
2026-02-08 via Nuitee
W
Williams couple au
10
2026-02-08 via Nuitee
P
Pamela family_with_children au
8
Pros:

Great location. Fabulous views. Friendly staff. Good breakfast.

2026-01-31 via Nuitee
P
Phin solo_traveller au
8
2026-01-31 via Nuitee
S
Shaun family_with_children au
9
2026-01-31 via Nuitee
T
Tara couple au
8
2026-01-30 via Nuitee