Novotel Melbourne South Wharf

Hotels
Novotel
9 (6502 reviews)
7 Convention Centre Place , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 50 per day.

Location

Guest Reviews

9
Based on 6502 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
K
Kerry solo_traveller au
10
Close to what i needed, clean and friendly staff. Also, staff was very helpful.
Pros:

Felt welcomed as soon as i went in.

Cons:

Na

2026-03-07 via Nuitee
C
Cherieta solo_traveller au
8
2026-03-07 via Nuitee
D
dreayy. couple au
10
2026-03-07 via Nuitee
J
Jess couple au
10
Beautiful smells and delightful stay
Pros:

The view and cleanliness

Cons:

Nothing it was all good

2026-03-07 via Nuitee
J
Jack family_with_children au
8
2026-03-07 via Nuitee
S
sarah couple au
4
Not the best
Pros:

Location and the city view

Cons:

The late night meal
There was no toiletries in the room and even after informing the staff it took an hour to action it. Had to stay in the room until nearly late for breakfast.

2026-03-05 via Nuitee
J
Jodie couple au
8
2026-03-05 via Nuitee
T
Tamara couple au
7
Property was lovely and location is perfect, however found the buffet breakfast expensive and disappointing
Pros:

Great location!

Cons:

Buffet breakfast was disappointing.

2026-03-05 via Nuitee
J
John family_with_children au
8
2026-03-05 via Nuitee
E
Emel couple au
10
Cons:

Parking was not included and was expensive

2026-03-05 via Nuitee
A
Adelaide couple au
6
Fine for one night
Pros:

Comfortable room, nice bathroom, fine apartment for one night

Cons:

We waited 15-20 minutes to check in, standing at the reception desk waiting for 3 staff to finish attending to 1 guest. I have blood pressure issues and began to feel unwell standing waiting for so long after spending several hours already on my feet walking around the city. I couldn’t comprehend why the guest required the help of 3 staff while we waited to check in.

2026-03-05 via Nuitee
J
Joanne couple au
9
2026-03-04 via Nuitee
R
Robert solo_traveller au
7
2026-03-04 via Nuitee
S
Sean couple ie
9
2026-03-04 via Nuitee
S
Stephen solo_traveller au
8
2026-03-04 via Nuitee
J
Joel couple au
9
Very lovely, short and sweet
Pros:

Room setting

Cons:

How expensive parking would of been if I chose to drive into the facility

2026-03-03 via Nuitee
A
Andrea family_with_children ch
7
Cons:

Sehr kalte Einrichtung und Bau

2026-03-03 via Nuitee
E
Earle solo_traveller au
10
Excellent conference location and reasonably priced.
Pros:

Great location. Friendly front desk staff. Really well priced. Very friendly bar staff. Even provided daily room service on a two night stay, which is highly unusual ... but very much appreciated.

2026-03-02 via Nuitee
B
Brodie family_with_children au
10
2026-03-02 via Nuitee
F
Friederika family_with_children au
8
2026-03-02 via Nuitee