Cambria Hotel Philadelphia Downtown - Center City

Hotels
Cambria Hotels
8.6 (2054 reviews)
219 South Broad Street , Philadelphia , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent Location
Helpful Staff
Cons:
Cleanliness Issues
Limited Food Options

Categories

Cleanliness
7.98
There were reports of cleanliness issues, particularly regarding dust and dirt in some areas.
Service
9.45
The staff received praise for their helpfulness and professionalism, particularly RJ and Cin, while some mentioned rudeness, balancing out the positives.
Location
9.49
Many reviews highlighted the great location as a definite plus for the hotel.
Room Quality
8.94
Rooms were generally described positively, though a few issues were noted regarding views and specific arrangements.
Amenities
7.97
Limited amenities were mentioned, with complaints about the gym and lack of variety in food options.
Value for Money
8.43
The value received was mixed, considering the location versus some staff unfriendly remarks.
Food and Beverage
7.48
Complaints noted limited options for breakfast and overall dissatisfaction with food quality.
Overall Experience
9.05
Despite some negatives, the overall experience was rated positively primarily due to location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:54

Property Description

Luxurious Amenities

Indulge in the comfort of a room equipped with a microwave, refrigerator, Keurig coffee maker, and a flat-screen TV. Relax in the separate seating area and enjoy the convenience of these modern amenities.

Prime Location

Located in the vibrant Rittenhouse Row district, our hotel is just steps away from the Pennsylvania Convention Center and iconic attractions like the Mutter Museum and National Liberty Museum. Explore the city with ease and immerse yourself in the rich culture of Philadelphia.

Stunning Rooftop Experience

Unwind at our rooftop restaurant and bar, offering breathtaking views of the city skyline. Whether you're sipping cocktails or enjoying a delicious meal, the rooftop experience is sure to elevate your stay.

Experience the perfect blend of luxury and convenience at Cambria Hotel Philadelphia Downtown Center City. Book now to secure your unforgettable stay.

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2054 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 9.05
Y
yosefa couple il
6
Pros:

את המיקום, את החדר

Cons:

רק מעלית אחת היתה לשירות האורחים. אחת היתה מקולקלת ואחת היתה אך ורק לבאי הבר שעל הגג והיו פעמים שהיינו צריכים לרדת 8 קומות ברגל, דבר שהקשה עלינו מאד והיתה פעם אחת שצריך היה לחכות למעלה מחצי שעה כדי לרדת מקומה 8 עם מזוודה

2026-05-30 via Nuitee
M
Marilee solo_traveller fr
8
Pros:

Staff were very helpful.

2026-05-30 via Nuitee
J
Joyce extended_group us
8
2026-05-30 via Nuitee
N
Nestor couple ar
9
2026-05-30 via Nuitee
J
jfsjfs2014 Business Washington DC, District of Columbia
2
No Compensation for an unusabe room that should not have been rented out
Pros:

I was rented a room at the Cambria Hotel Philadelpia Downtown Center City without any air-conditioning during a stay when the outside temperatures were in the upper 90's, resulting in a room temperatures of > 83 degrees. This was an unusable room during the day, and nearly impossible to sleep at night. I made the hotel aware of the problem on DAY 1 and all other days of my stay and the issue was not resolved even after two visits from the hotel engineer (one at nearly 9pm at night), and multiple calls to the front desk. The engineer, on the second visit, stated that the compressor was broken. They claimed the hotel was full, thus I was not able to be accommodated with another room. I was promised a call from management which never happened, and promised compensation by the front desk staff which also never happened. I have left several vm messages for Cinquetta Worrell (operations manager) and she will not respond back. I was told by staff that the room should not have been rented as it was clear the AC wasn't working in that room prior to my stay, but they allowed it to be rented anyway. I was also told by Choice Hotels Customer service that my complaints resulting in engineer visits to my room should have been documented, which they were not. Cinquetta, return my call.

2026-05-28 via Tripadvisor
D
Domenico solo_traveller it
6
Migliorare si può
Pros:

Camera di dimensioni grandi

Cons:

Ingresso al secondo piano
Colazione alla carta lenta

2026-05-28 via Nuitee
S
Sara Thais couple es
6
Localización 10, limpieza bastante mejorable
Pros:

Está súper cerca del ayuntamiento. El barrio es increíble, lleno de restaurantes y de buen rollo. Se puede ir andando a todas partes pero, si no, también está genial conectado con autobuses y metro. La habitación es espaciosa. El hotel tiene tiendita, fuentes de agua y lavandería (cargo a parte).

Cons:

No estaba muy limpio. En la habitación encontramos pétalos de rosa por el suelo, bastoncillos y manchas sospechosas. Además, el suelo estaba MUY sucio. Adjunto foto de cuando se nos cayó un poco de agua al suelo y al ir a secarla con el trapo, salió así de una pasada… Aún así, por el precio y la localización, no está mal para quedarse unas noches en Philly.

2026-05-28 via Nuitee
C
Clarissa solo_traveller us
8
2026-05-28 via Nuitee
J
Julian extended_group us
10
2026-05-28 via Nuitee
W
Wendy solo_traveller gb
8
2026-05-28 via Nuitee
L
Ludovica extended_group gb
5
Cons:

Stanza poco pulita e check-in obbligatorio troppo tardi nel pomeriggio

2026-05-28 via Nuitee
M
Mark couple us
6
an efficient business hotel in the center of Philadelphia
Pros:

This is a solid 3 star hotel. Few amenities, but clean, comfortable and serviceable.

2026-05-27 via Nuitee
A
Andreas solo_traveller de
8
2026-05-27 via Nuitee
L
Louise family_with_children us
7
Pros:

Bed was great. Only issue was they didn't clean the room or leave coffee for the next day.

2026-05-27 via Nuitee
F
FABIO family_with_children us
10
2026-05-27 via Nuitee
A
Anthony couple us
10
2026-05-27 via Nuitee
5
522JudyS NONE Philadelphia, Pennsylvania
4
I won't stay here again
Pros:

Our room was cramped and poorly designed. There was one 12 inch rod for all hanging cloths, which was not even enough space to take our clothing out of our hanging bags.. No dresser. No table. No chair. No overhead lighting, so the room was very dim. No little amanitioes in the bathroom. The best thing about our stay was the staff - every single person was extremely nice and efficient.

2026-05-26 via Tripadvisor
S
Stacy solo_traveller us
7
I would stay here again as long as the front desk doesn’t change.
Pros:

The location was perfect! Within walking distance to everything.

Cons:

The housekeeping was something else. Every day we had to ask for clean towels and rags and toilet paper. They were supposed to clean the room every 3 days but that never happened. The front desk staff were amazing though! They helped us with this problem.

2026-05-26 via Nuitee
M
marquita couple us
5
Not worth it
Cons:

They told me I didn’t pay for my reservation and I sat there over an hr trying to get to the bottom of it when I pd a month in advance missed half of the occasion I came there for to tell me someone with the same name as mine cancelled and they had us mixed up, the fact that the manager, and staff kept brushing me off saying it was nothing they could do without trying, I will never go back nor refer anyone to there overpriced hotel

2026-05-26 via Nuitee
D
David couple us
10
Wonderful hotel!
Pros:

-Location was perfect and walking distance to so many points of interest and the Tour Bus had a stop right access the street which was so convenient.
-The room was amazing! Spacious, bright, amazing views, comfortable bed, nice seating area by window, office space, big bathroom, lots of storage, beautiful decor.
-Lobby was so comfortable and luxurious

Cons:

You will have to walk a little to find a grocery store.

2026-05-26 via Nuitee