The Leam Hotel

The room wasnt clean.
Hadn't been hoovered.
Plaster falling off walls.
Issue with damp and water leak.
Bed sheets didnt fit properly
Room 29
Still waiting for the refund of £126.50
Had to drive 1.5hrs back home as didnt have funds to stay anywhere else.

We stayed in room 18, which is meant to be one of the best, this needs a complete renovation.
Carpet was filthy, furniture was all chipped very badly where its just been painted. Walls were all chipped and needing decoration... mirror hanging off wall, towel rail wasn't safe and even the person that showed us to our room warned us about it. Also a big hole in wall next to it.
Cleaning was very poor.
We complained that the fridge wasn't working and was freezing everything and even tho I asked, we had no feedback on this.
Such a shame... we stayed here during lockdown and we loved it then but unfortunately won't be returning.

There was a major leak in the bathroom ceiling, rainwater coming through the light fittings!! And no real coffee in the breakfast room.

Nothing

Matterase could be changed, paperwork had not been printed so could not find me til he hunted on the computer.

The shower room was very dirty . Plus cupboard doors loose etc couldn't open.

The Room no view, no windows that would open. Just a patio that looked out in to a really dirty un kept roof patio.
Being asthmatic no ventilation, this plays a big part of my sleep comfort.
Shower and toilet very cramped. Unfortunately if we were of larger people you would not get in to shower. A phone box has more room.

I booked this property for my partners birthday and unfortunately it was a let down.
The property is lacking a huge amount of TLC. Our room was not as advertised! we booked a superior double room and it was in fact a twin room with the two single beds pushed together. The duvet was so large for the bed the duvet cover did not fit correctly and had to be tucked under the bed.
The fixtures and fittings within in the room are a massive risk! They are basically hanging off the wall and need to be looked at! The fridge had black dirt inside and the kettle is full of limescale and mould.
The tea & coffee in the room was not up to standard and tasted off.
They were white stains all over the duvet cover and yellow stains on the mattress itself. We woke up in the morning with a few bite like marks which was quite concerning.
The rack in the shower is full of rust.
The shower fitting itself is loose!
The water was extremely hot and couldn’t get the right balance for the shower temp.
The door lock didn’t work and the door didn’t close properly - no privacy there.
When entering the room at night time you have to stand in the darkness for a few seconds as the light switch is in the far corner behind the door but you have to guide yourself to it unless you use a phone light.
The price is an absolute disgrace! £187 for 2 nights and we saw an A Board by the front door advertising at £65 a night including breakfast to my calculation we should of paid £130!
We bought our small dog with us as it stated it was dog friendly, we were put out of the way for breakfast, where we couldn’t be seen or checked on. When ordering breakfast it was out on the table within a minute wasn’t freshly cooked as advertised on the menu, was more like it was cooked off and in the hot hold.
I really do hate to leave a bad review and I’m not one often to do it. But it appears this hotel which is not a hotel as advertised it is a guest house needs some serious attention and a bloody good clean!

There wasn't nothing not to like

Nothing comes to mind.

Unser zweites Zimmer war deutlich, deutlich kleiner als das Zimmer mit Meerblick und daher auch etwas einfacher eingerichtet sowie durch die Lage nach hinten zwar ruhig, aber mit weniger Tageslicht.

Very tired & dated , booked a superior room & double room both with sea views,very high price to pay for this standard, mould on wall in superior room with paper peeling off , mould in shower cubicle in double , dust on bed posts , filthy black velour chair by window , steel radiator hanging off on left hand side in bathroom .water from tap to fill kettle tasted of chlorine so had to buy water to fill .
Breakfast on first morning was great !! Second morning cold , soggy toast , had to ask for forks , teaspoons & jam & marmalade.
Very loud outside throughout the whole night , ppl walking past drunk , swearing screaming & shouting hanging around outside property,
None of us were able to get any sleep until after 4.30 am !

The hotel felt tired and dated. No ventilation in the room and windows would not open. Towels were old and thin. Shower was old and water took forever to get warm.

Windows were dirty and couldn't be opened in warm weather
Bed springs were pushing through mattress