Courtyard by Marriott Waterloo Cedar Falls

Hotels
Courtyard by Marriott
8.4 (273 reviews)
250 Westfield Avenue , Waterloo , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Unique building
Comfortable accommodations
Great location
Friendly staff
Cons:
Cleanliness issues
Staffing concerns
Pool depth

Categories

Cleanliness
6.8
Room was poorly cleaned, and cleanliness was lacking in some areas.
Service
8.8
Check in / check out staff was friendly and effective; some concerns about understaffing.
Location
9.3
Great location near historic sites and attractions.
Room Quality
9.3
Huge rooms with unique decor and comfortable beds.
Amenities
7.3
Pool was very shallow; some amenities were broken during stay.
Value for Money
8.7
Prices reflect the unique experience despite some issues.
Food and Beverage
8.3
Breakfast was very good; café staff were lovely.
Overall Experience
8.7
A unique and fun property with significant strengths but some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:57

Property Description

Luxurious Accommodation
Courtyard by Marriott Waterloo Cedar Falls offers a 3-star hotel experience with modern amenities like free bikes, a fitness center, and a shared lounge. The air-conditioned rooms with free WiFi and flat-screen TVs ensure a comfortable stay. Some rooms even boast stunning city views, adding to the charm of your visit.

Delightful Dining Options
Indulge in American cuisine at the on-site restaurant or unwind with a cocktail at the bar. The hotel provides a perfect setting for a memorable dining experience during your stay.

Convenient Facilities
Take advantage of the indoor pool, business center, and helpful staff available 24/7 for any assistance you may need. With free private parking and a paid airport shuttle service, Courtyard by Marriott Waterloo Cedar Falls ensures a stress-free and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALO

Location

Guest Reviews

8.4
Based on 273 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 9.3
Amenities: 7.3
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.7
M
Mindy family_with_children us
8
2026-08-12 via Nuitee
J
Jeanne couple us
10
I would 100 percent stay again. The hotel was quite nice and spacious. We absolutely LOVED the patio with the gas firepl
Pros:

The property is very nice. We were extremely impressed how extravagant it was.

Cons:

The pillows were too firm and the breakfast was pay & order from the restaurant. We thought it was included from the description from the front desk.

2026-08-11 via Nuitee
J
JaNae couple us
10
2026-07-22 via Nuitee
A
Andersen family_with_children dk
6
Pros:

Nice bed clean room

Cons:

Hotel felt more like a hostel than a proper hotel.

2026-07-14 via Nuitee
J
J2829WGsharona Family
2
Paper thin walls. So noisy.
Pros:

Find another place to stay. The walls are paper thin and we had to use a white noise app to lessen the noise. The other guests were not loud, but we could hear every phone call and show they were watching. Even listened to the many, frequent channel changes. We typically stay at Marriott properties without problems, but may have to reconsider in the future. Would love to see a credit for this stay.

The building and rooms looked nice.

2026-06-03 via Tripadvisor
A
Amanda family_with_children us
9
Great stay!
Pros:

Very clean, nice decor and location. The gentleman serving breakfast was fantastic! Comfortable beds and pillows.

Cons:

Check in staff forgot to apply our purchased Breakfast to our account so we had to go back and have that done in the morning.

2026-06-03 via Nuitee
K
Keith couple us
10
Pros:

the room was huge and very comfortable,

2026-05-24 via Nuitee
V
Vicki couple us
10
Pros:

Restaurant was excellent
Rooms were clean and spacious

2026-05-17 via Nuitee
C
Cody solo_traveller us
9
2026-05-15 via Nuitee
B
BackPacker795706 Business
6
Mid experience for upper cost
Pros:

1st week of a 2+ week stay no ice on our floor. After 7 days asked for the room to be cleaned and they didn't change the linens. 2nd week the thermostat was "under centralized control" making it less restful sleeping. Overall, disappointing for an upper end hotel.

2026-05-08 via Tripadvisor
H
Hassan couple us
10
2026-04-26 via Nuitee
L
Luke family_with_children us
10
2026-04-14 via Nuitee
L
Lisa extended_group us
1
4 phone calls to finally have the noise stop from11:15 to 1:30 am
Pros:

Conveniently located

Cons:

Bad experience with loud guests that wasn’t taken care of in a timely manner

2026-04-11 via Nuitee
D
Dale family_with_children us
10
2026-04-11 via Nuitee
D
Dustin family_with_children us
7
Build and facility was good but staff was rude.
Pros:

Nice build and loved that you used an old building and redeveloped it.

Cons:

The lady that check me in when we got there was completely rude and snotty. Then later when we called down for another sheet she said ok and hung up on my wife. Absolutely disrespectful

2026-04-03 via Nuitee
H
H4805DXmichaela Family
6
Not happy with property or management, lack of. 1 agent for check in with 5 people in line. She was not able to fix computerized
Pros:

1 agent at check in with 5 people in line. AC control in room computerized and desk agent was too busy to fix it so we were moved to another room. The new room did not have hot water at the sink, 1 set of towels and the window shutters needed two hands and a lot of pull to operate. My wife was unable to open or close the shutters. We had just driven 700 miles and just gave up and went to bed. I informed the 1 front desk agent who wrote down the towel and hot water issue. We returned in the evening to find the hot water issue was addressed but NOT the towel issue. I called the front desk and she stated she was the only person and would bring them up when she could. I went down and picked them up at the desk myself. The next morning at check out, I asked to speak to the manager. I was told she would be in at 9:30. At 9:30 I saw the manager roll in and went to the front desk and asked to speak with her. I was told she was in a meeting and not available. I was told she would call. I left the property and received NO call from the manager. This property lacks staff and has a management team that does not care about customer service.

2026-03-30 via Tripadvisor
D
Dale family_with_children us
10
Pros:

Super clean

2026-03-21 via Nuitee
J
Judy family_with_children us
10
2026-03-16 via Nuitee
9
93hilaryg Family
8
Friendly staff and big rooms
Pros:

Staff were very accommodation on a full booked weekend. Front desk were patient and kind. Unfortunately they do run out of espresso in the coffee shop and regular coffee for the rooms.

2026-03-08 via Tripadvisor
C
Cathi solo_traveller us
10
Pros:

Super cool building and vibe. Great location and food at nearby restaurant was fantastic.

Cons:

Toilet paper, too cheap for this great facility.

2026-01-23 via Nuitee