Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
High price for value
Limited amenities

Categories

Cleanliness
8
Multiple reviews indicated issues with cleanliness, including dirty floors and bathrooms.
Service
10
Positive mentions of staff, especially Alan, highlighting excellent service throughout the stay.
Location
9.5
Frequently praised for its great location near shops and attractions.
Room Quality
9
Generally good room quality, although some mentioned maintenance issues.
Amenities
8.5
Mentioned lack of a pool, but other amenities were appreciated.
Value for Money
8.5
Some complaints about high prices relative to offerings.
Food and Beverage
9
Breakfast was mentioned positively, though with suggestions for improvement.
Overall Experience
9.5
Many guests enjoyed their overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:30

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our modern rooms equipped with flat-screen TVs and private bathrooms. Relax and unwind in style during your stay at Novotel Sorocaba.

Convenient Location
Situated in front of Iguatemi Shopping Mall, our hotel is surrounded by various attractions including Esplanada and Panoramico Shopping Mall. Explore the city with ease and make the most of your visit.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast served in our breakfast area. Fuel up for a day of adventures or business activities in Sorocaba.

Book your stay at Novotel Sorocaba now and indulge in a perfect blend of comfort and convenience during your visit to Sorocaba.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.


Please note that each room can accommodate just one pet with maximum weight of 10 kg at a daily surcharge of BRL 80. Guests traveling with pets must present valid vaccination documents of the animal.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for R$ 0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 28 per stay.

Location

Guest Reviews

9
Based on 1305 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
F
Fernanda • couple • br
7
Bom mas demoradissimo para fazer check in
Pros:

Hotel bom

Cons:

Check-in demorou mais de 30 min. Fila acumulando, terrivel.

2026-06-30 • via Nuitee
M
Maria Regina • family_with_children • br
1
Péssimo atendimento, acomodações erradas
Pros:

Café da manhã

Cons:

1hr pra fazer check in, sem fila preferencial. Perguntada a atendente respondeu: reclama com o dono. Quarto pra 4 com uma cama de casal arrumada, fomos obrigados a armar sofá cama por conta própria e esqueceram o berço. Só 2 jogos de toalha.

2026-06-29 • via Nuitee
L
Lislei • solo_traveller • br
10
Excelente!
Pros:

Limpeza e conforto

2026-06-29 • via Nuitee
N
Nelson Roberto • couple • br
8
Custo elevado
Pros:

A localização

Cons:

Do check in

2026-06-29 • via Nuitee
J
Jussy • solo_traveller • br
10
2026-06-28 • via Nuitee
I
Izilia Tereza • solo_traveller • br
10
2026-06-27 • via Nuitee
G
Gabriel • couple • br
9
2026-06-26 • via Nuitee
A
alencar • couple • br
5
Só volto se não tiver outra opção
Pros:

Aceita pet

Cons:

Funcionários sem interesse em trabalhar. Principalmente os do parking

2026-06-26 • via Nuitee
R
ROBERTO • couple • br
10
2026-06-22 • via Nuitee
L
Lucila • couple • br
10
Excelente
Pros:

A cama, muito confortável

Cons:

Gostei de tudo

2026-06-22 • via Nuitee
D
Douglas • couple • br
8
2026-06-21 • via Nuitee
A
Ana Paula • solo_traveller • br
10
Pros:

Hospedagem maravilhosa

2026-06-20 • via Nuitee
F
Fernando • family_with_children • br
6
Mto barulhento
Pros:

Café da manhã e localização

Cons:

Muito ruidoso, dava para escutar carros e motos na rua mesmo do 8 andar. Não tinha cobertor ou edredom. Check in mto demorado tb.

2026-06-14 • via Nuitee
J
Julio • couple • br
10
2026-06-09 • via Nuitee
K
Karoline • couple • br
9
Quarto confortavel
Pros:

Camas confortaveis

Cons:

Banheiro exposto

2026-06-09 • via Nuitee
R
Rafael • family_with_children • br
9
2026-06-08 • via Nuitee
L
LUISA • solo_traveller • br
10
2026-06-06 • via Nuitee
M
Maycon • solo_traveller • br
6
Decepcionante!
Pros:

Quarto não estava limpo e tinha toalhas sujas do antigo hóspede.

Cons:

Limpeza e simplicidade pelo preço pago.

2026-06-06 • via Nuitee
M
Marco • family_with_children • br
10
2026-06-05 • via Nuitee
A
André • family_with_children • br
10
Pros:

Muito bem localizado, em frente ao Iguatemi, pratico para saída para a rodovia.

Cons:

Café da manha com preço mais acessível.

2026-06-03 • via Nuitee