Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
High price for value
Limited amenities

Categories

Cleanliness
8
Multiple reviews indicated issues with cleanliness, including dirty floors and bathrooms.
Service
10
Positive mentions of staff, especially Alan, highlighting excellent service throughout the stay.
Location
9.5
Frequently praised for its great location near shops and attractions.
Room Quality
9
Generally good room quality, although some mentioned maintenance issues.
Amenities
8.5
Mentioned lack of a pool, but other amenities were appreciated.
Value for Money
8.5
Some complaints about high prices relative to offerings.
Food and Beverage
9
Breakfast was mentioned positively, though with suggestions for improvement.
Overall Experience
9.5
Many guests enjoyed their overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:30

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our modern rooms equipped with flat-screen TVs and private bathrooms. Relax and unwind in style during your stay at Novotel Sorocaba.

Convenient Location
Situated in front of Iguatemi Shopping Mall, our hotel is surrounded by various attractions including Esplanada and Panoramico Shopping Mall. Explore the city with ease and make the most of your visit.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast served in our breakfast area. Fuel up for a day of adventures or business activities in Sorocaba.

Book your stay at Novotel Sorocaba now and indulge in a perfect blend of comfort and convenience during your visit to Sorocaba.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.


Please note that each room can accommodate just one pet with maximum weight of 10 kg at a daily surcharge of BRL 80. Guests traveling with pets must present valid vaccination documents of the animal.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for R$ 0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 28 per stay.

Location

Guest Reviews

9
Based on 1281 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
K
Keyla couple br
9
2026-05-09 via Nuitee
D
dionif2020 Business Ponta Grossa, State of Parana
10
Bar show
Pros:

Carinha show, muito carismático

2026-05-07 via Tripadvisor
L
latitudep2026 Business
10
Great experience
Pros:

Good food, good atmosphere. Julio was attentive and very prompt. Nice dinner!

2026-05-05 via Tripadvisor
A
Andresa solo_traveller br
10
2026-05-04 via Nuitee
U
U9503ZXkennethb Family
10
Great service
Pros:

Very nice hotel. Friendly staff. Very good food. Highly recommend

2026-04-30 via Tripadvisor
A
Alejandra couple cl
8
Pros:

La ubicación

2026-04-30 via Nuitee
A
Andre family_with_children br
9
2026-04-30 via Nuitee
V
viviane couple br
6
Não vale o valor pago.
Cons:

Chuveirinho com sujeira crônica. Com crostas de sujeira.
Reserva para dois hóspedes, apenas uma toalha no banheiro.
Quarto precisando de manutenção - pintura, acabamentos.
É mesmo o executivo, muito pequeno.

2026-04-27 via Nuitee
C
Caroline couple br
9
2026-04-27 via Nuitee
A
Adriano solo_traveller br
8
2026-04-27 via Nuitee
M
Malfertheiner Dumas solo_traveller br
8
Pros:

Estava tudo muito bom, o único problema que tivemos é que no dia não tínhamos televisão e com duas crianças fica interessante

2026-04-22 via Nuitee
R
Roberta family_with_children br
10
2026-04-22 via Nuitee
I
Ivan couple br
7
Achei que o custo-benefício comparado a quanto eu paguei, ficou aquém das minhas expectativas
Pros:

A arquitetura da instalação é muito boa! Quarto muito bem dividido e espaçoso

Cons:

A Limpeza deixou a desejar, roupas de cama machadas
Café da manhã também muito lotado pois era dividido com o Ibis

2026-04-21 via Nuitee
L
Lucas couple br
7
Decepcionante
Cons:

Limpeza deixou um pouco a desejar, a geladeira além de quebrada estava desligada e eu paguei 14 reais em uma água quente, pra mim que rodo o Brasil todo já conheci hotéis extremamente melhores custando uma fração do valor pago, passei minha noite de núpcias antes de viajar, enviei solicitando algum atendimento, mas recebi água quente super faturada e uma limpeza do box do banheiro que deixou muito a desejar

2026-04-20 via Nuitee
L
Luiz Fellipe couple br
10
Confortável
Pros:

O conforto do quarto, e a disponibilidade de um sistema de refil de água.

Cons:

A tv só tinha três canais e o chuveiro sem porta molha fora e torna um risco de escorregar e cair. Alem disso, estava com muito ar na linha e aí ficava fazendo barulho e entrecortando o jato d’água.

2026-04-20 via Nuitee
A
Antonio couple br
9
2026-04-20 via Nuitee
R
Rafaello solo_traveller br
9
2026-04-19 via Nuitee
M
Maria Cristina solo_traveller br
8
2026-04-16 via Nuitee
M
Maria eloisa couple br
10
Muito agradável
Pros:

Ambiente amplo e confortável. Otimo chuveiro.

2026-04-09 via Nuitee
P
Pranav solo_traveller in
9
2026-04-08 via Nuitee