Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
High price for value
Limited amenities

Categories

Cleanliness
8
Multiple reviews indicated issues with cleanliness, including dirty floors and bathrooms.
Service
10
Positive mentions of staff, especially Alan, highlighting excellent service throughout the stay.
Location
9.5
Frequently praised for its great location near shops and attractions.
Room Quality
9
Generally good room quality, although some mentioned maintenance issues.
Amenities
8.5
Mentioned lack of a pool, but other amenities were appreciated.
Value for Money
8.5
Some complaints about high prices relative to offerings.
Food and Beverage
9
Breakfast was mentioned positively, though with suggestions for improvement.
Overall Experience
9.5
Many guests enjoyed their overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:30

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our modern rooms equipped with flat-screen TVs and private bathrooms. Relax and unwind in style during your stay at Novotel Sorocaba.

Convenient Location
Situated in front of Iguatemi Shopping Mall, our hotel is surrounded by various attractions including Esplanada and Panoramico Shopping Mall. Explore the city with ease and make the most of your visit.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast served in our breakfast area. Fuel up for a day of adventures or business activities in Sorocaba.

Book your stay at Novotel Sorocaba now and indulge in a perfect blend of comfort and convenience during your visit to Sorocaba.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.


Please note that each room can accommodate just one pet with maximum weight of 10 kg at a daily surcharge of BRL 80. Guests traveling with pets must present valid vaccination documents of the animal.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for R$ 0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 28 per stay.

Location

Guest Reviews

9
Based on 1241 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
G
Gabriela couple br
9
2026-03-12 via Nuitee
J
Jessica couple br
10
2026-03-11 via Nuitee
C
castaldelli family_with_children br
6
Pros:

Cama
Chuveiro

Cons:

Café da manhã
Caro e não atendeu as expectativas
Omelete horrível
Não tinha a fruta para a bebida que pedimos
Sem variedade

2026-03-10 via Nuitee
M
Marco solo_traveller nl
8
Verschrikkelijk lange rij bij checkin
2026-03-08 via Nuitee
A
Andrea solo_traveller it
8
2026-03-07 via Nuitee
J
Johan solo_traveller se
9
2026-03-06 via Nuitee
F
Ferreira couple br
10
2026-03-02 via Nuitee
A
Adriano solo_traveller br
10
2026-02-28 via Nuitee
E
ELOY solo_traveller br
8
Pros:

Localização excelente!

Cons:

Quarto muito escuro com pouca iluminação à noite.

2026-02-14 via Nuitee
E
Eugenio couple br
10
agradável!
Pros:

café e localização excelentes, shopping em frente ao hotel, mercado 24h na esquina ao lado.

2026-02-13 via Nuitee
M
Marcelo couple br
9
2026-02-09 via Nuitee
S
Sérgio Camacho Cardoso family_with_children br
10
Pros:

Gostei bastante

Cons:

Nada

2026-02-08 via Nuitee
E
Escanhoela couple br
9
2026-01-30 via Nuitee
D
Daniel couple gb
8
2026-01-29 via Nuitee
M
Marjorie solo_traveller br
10
2026-01-29 via Nuitee
K
KARTHICK solo_traveller in
9
2026-01-26 via Nuitee
W
Wilson Jose couple br
7
Foi boa
Pros:

Quarto muito limpo.
Cama muito confortável.
Chuveiro muito gostoso.
Localização ótima, fácil acesso.
A maquina de agua do saguão é maravilhosa.

Cons:

O box do banheiro poderia ter porta. A falta da porta faz com que o piso fique molhado pelos respingos de água que saem do box.
Faltou uma outra lixeira no quarto, pois apenas a do banheiro é pouco para o descarte do lixo, sem falar na inconveniência que ter que ir ao banheiro sempre que tem algo para descartar no lixo.
O café da manhã poderia ter mais variedades. Alimentos para necessidades especificas como restrição a lactose ou a glúten. Sucos sem açúcar

2026-01-26 via Nuitee
E
Evandro family_with_children br
8
2026-01-23 via Nuitee
K
Keyla family_with_children br
9
2026-01-21 via Nuitee
V
Vivian Roberta couple br
10
2026-01-20 via Nuitee