ibis Calama

Hotels
ibis
7.2 (1042 reviews)
Calle Nueva 2 1857 Parque Poniente , Calama , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Poor cleanliness

Categories

Cleanliness
6.13
Cleanliness received multiple complaints regarding the bathrooms being dirty and maintenance issues.
Service
8.1
The service received mixed reviews, with some noting good reception but also bad experiences, especially at checkout.
Location
8.64
Location was frequently praised for being convenient and close to necessary amenities.
Room Quality
6.59
Room quality was criticized for being small and uncomfortable in terms of bathroom space.
Amenities
7.12
Amenities were mentioned as lacking, particularly in terms of adequate furnishings and breakfast pricing.
Value for Money
6.08
Several reviews mentioned that the price did not reflect the quality of service provided.
Food and Beverage
7.63
Food and beverage received some positive feedback for the breakfast but noted issues with food quality.
Overall Experience
7.3
Overall experience varied, with guests finding pros and cons, but generally not repeating their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Modern Accommodation with Convenient Amenities

At Ibis Calama, enjoy modern rooms equipped with flat-screen TVs and private bathrooms. Convenient Dining Options include a restaurant and buffet breakfast. For those traveling for work, take advantage of the Business Center available. The hotel's 24-hour front desk and tour organization services ensure a hassle-free stay. Plus, with the option to bring along your furry friend for a fee, Ibis Calama caters to all guests' needs. Explore Calama with ease, as the hotel is located just 5 km from El Loa Airport.

Book your stay at Ibis Calama now for a comfortable and enjoyable experience.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.


LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Property allows pets (cats and dogs), presenting their vaccination card up to date. Please note that there is an extra charge of CLP$10.000 + tax per night. This is requested to be paid at check-in with the rest of the reservation cost.

Check-in and check-out hours:
Airport code: CJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 1042 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 6.08
Food and Beverage: 7.63
Overall Experience: 7.3
K
Katherine partner
6
Pros:

The room is tiny and bed was super noisy but breakfast (extra cost) was above average. No transport offered but uber is $5,000 CLP

2025-09-15 via Nuitee
M
Marcelo
4
Pros:

Habitacion muy pequeña y peligrosa, camas incomodas como camarote de barco, escritorio dininuto, por espacio ni siquiera de puede usar la silla, sin closet,
perro durmiendo en sillones de lobby y en el restaurante acosando mientras uno cena.
Poco o nada de cortesia en recepción y algunas garzonas.

2025-09-10 via Nuitee
V
Verified traveler
10
Atendeu as expectativas para 1 noite
Pros:

Hotel padrão Ibis. Atendeu a nossa necessidade, já que apenas dormimos antes de ir para San Pedro. Bem localizado, com café da manhã variado. Tinha um pouco de fila para fazer check in e checkout, já tem apenas 1 funcionário para atender. Estacionamento fechado e gratuito ajudou bastante.

2025-08-18 via Nuitee
I
Ida
10
Calama
Pros:

Wonderful stay!

2025-07-28 via Nuitee
V
Verified traveler
6
Mediano
Pros:

Não havia água quente no primeiro quarto, por sorte conseguimos trocar. Não é muito silencioso.

2025-07-06 via Nuitee
E
Estela G
8
Recomendo!
Pros:

Equipe de Recepção muito educada, cama super confortável, café da manhã superior ao padrão Budget, uma delícia! Os únicos problemas, o ralo do chuveiro não dá tem vazão suficiente e a água começa a subir e a água não esquenta o suficiente, fica levemente morna, e estamos em 2 quartos, os problemas não são pontuais de um quarto, nós dois acontece a mesma coisa.

2025-05-24 via Nuitee
A
Arturo family
8
Pros:

Bien

2025-03-20 via Nuitee
C
CARMEM
8
Pros:

Hotel próximo ao aeroporto e pratico

2025-03-01 via Nuitee
E
Emerson
10
Pros:

Boa, padrão de im hotel de rede

2025-01-17 via Nuitee
C
Carlos
10
Pros:

ESTABA TODO BIEN

2025-01-14 via Nuitee
V
Verified traveler
10
Clean but small
Pros:

5 stars considering the price. The rooms are tiny, which I'm guessing is the difference between the Budget and regular Ibis. But if you don't mind being somewhat cramped for a night or two, this place is clean and has everything you'd expect from a fine chain hotel.

2024-12-16 via Nuitee
A
Aline
6
Estadia Ibis
Pros:

Passamos uma noite no Ibis em Calama para descansarmos e irmos para San Pedro no dia seguinte. O quarto não é ruim, a cama é muito boa e confortável, mas o chuveiro é péssimo, mal saiu água e não esquentava. O café da manhã é bom. Agora, o atendimento é péssimo, estou falando do atendimento da noite, pois chegamos às 22:00 e não tivemos direcionamento nenhum, o atendente estava de óculos de sol e não nos orientava em nada. Nao sabia passar as informações corretas sobre Wi-fi, não nos orientou sobre café da manhã e quando chegamos tinham algumas moças indo embora, pois havia dado algum problema no quarto delas. O quarto é bom para descanso, mas peca muito em qualidade de atendimento.

2024-12-14 via Nuitee
M
Massimo
2
Pros:

Pessimo trattamento ! Vergognoso ! E non rispondono nemmeno !

2024-11-05 via Nuitee
L
LUIS
8
Pros:

Excelente ubicacion,segura,tranquilidad y estacionamiento.

2024-10-23 via Nuitee
B
Boyce
10
Pros:

Secure parking. Great supermarket across the street. Good breakfast.

2024-10-08 via Nuitee
S
SOPHIE
6
Accueil à améliorer
Pros:

Accueil très long et peu chaleureux. Renvoyés del’ibis budget (car personne ) à l’ibis (qui nous dit que quelqu’un est désormais à l’ibis budget) puis à l’ibis budget donc 3 queues …

2024-08-18 via Nuitee
S
SOPHIE
4
Médiocre
Pros:

Hôtel assez bien situé.
Toilettes sans eau (problème de chasse d’eau) et douche froide . chambre des enfants qui sent la cigarette froide.

2024-08-06 via Nuitee
R
Ricardo
6
Mal servicio.
Pros:

Lamentablemente en la recepción me estaban cobrando por dos personas, en circunstancias que mi reserva estaba pagada para dos personas, despues de varios minutos aceptaron mi reserva. La calefacción no funcionaba, me facilitaron un calefactor. En la barra se nos quedó una botella pagada y al reclamarla nos dijeron que era responsabilidad nuestra, al momento de decirle que al menos podrian avisar al huesped que algo se le quedó insistieron en que la responsabilidad era nuestra.

2024-08-05 via Nuitee
M
Maria
2
Experiencia sofrível
Pros:

Péssimo em todos os sentidos possíveis, inclusive fomos cobrados novamente pela reserva que já estava paga pelo aplicativo

2024-06-17 via Nuitee
V
Verified traveler
10
Great value stay
Pros:

Cheap and cheerful, easy check in and out. Clean room and no complaints!

2024-05-29 via Nuitee