Fairfield Inn & Suites by Marriott Springfield North

Hotels
Fairfield Inn
8.8 (242 reviews)
2455 North Glenstone Avenue , Springfield , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable
Cons:
Breakfast needs improvement
Issues with check-in
Misleading amenities

Categories

Cleanliness
8.81
Many reviews praised the cleanliness of the hotel.
Service
9.28
Guests highlighted engaging and courteous staff.
Location
9.02
The hotel is in a good location as mentioned in multiple reviews.
Room Quality
8.87
Rooms were noted as clean and comfortable in several reviews.
Amenities
8.5
Amenities received mixed reviews, especially regarding breakfast and charging stations.
Value for Money
8.76
Guests felt it was a decent value for the price.
Food and Beverage
8.11
Breakfast options were frequently criticized; some food was undercooked.
Overall Experience
9.08
Overall, guests were satisfied and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:29

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay with our indoor pool, fitness centre, and hot tub.

Convenient Services: Benefit from our 24-hour front desk, airport transfers, and free WiFi.

Business-Friendly Features: Take advantage of our business centre and on-site vending machines.

Experience a perfect blend of relaxation and productivity at Fairfield Inn & Suites by Marriott Springfield North. Book your stay now for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 242 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.02
Room Quality: 8.87
Amenities: 8.5
Value for Money: 8.76
Food and Beverage: 8.11
Overall Experience: 9.08
G
Garmon couple us
9
2026-04-30 via Nuitee
J
Julie family_with_children us
8
Overall, really nice hotel. Key things like cleanliness were achieved.
Pros:

Very clean and comfortable. Nice staff!

Cons:

The pool is very small and breakfast was okay.

2026-04-04 via Nuitee
E
Evelyne Vreman couple nl
8
2026-03-09 via Nuitee
D
Deven family_with_children us
5
2026-03-04 via Nuitee
R
Ricky couple us
8
Cons:

The pillows in the room were very uncomfortable.

2026-03-03 via Nuitee
L
Larry couple us
5
2026-02-08 via Nuitee
N
Nicholas couple us
9
2026-01-31 via Nuitee
M
Massey family_with_children us
8
2026-01-21 via Nuitee
C
Casey family_with_children us
10
Relaxing
Pros:

Good location, rooms were very clean, pool was a nice feature to have for kids and we had it to ourselves.

Cons:

N/A

2026-01-19 via Nuitee
C
Crystal family_with_children us
7
A nice affordable place for families
Pros:

It was very clean, rooms were nice, breakfast was good, and staff was helpful.

Cons:

It advertises a hot tub and spa and didn’t have either. And the heated pool was not heated.

2026-01-19 via Nuitee
T
Todd family_with_children us
1
I was very happy to get out of this dump.
Pros:

The ac worked well.

Cons:

Room/bathroom was dirty. Sheets and pillow cases were either dirty or stained. Trash was overflowing in the morning at multiple trash cans. Was billed twice because the check in person didn't know what he was doing. Took the checkout person about 30 minutes to get it all straightened out. Will never stay at a Fairfield Inn again.

2026-01-19 via Nuitee
W
Wendy family_with_children us
10
2026-01-19 via Nuitee
J
Julie family_with_children us
9
2026-01-19 via Nuitee
Z
Zach family_with_children us
2
Literally the worst hotel experience I’ve ever had.
Pros:

The bed were comfortable

Cons:

Your description said “1 bedroom, separate living room” and I paid extra for that living room option. I was informed by the hotel that they didn’t have any rooms with separate living rooms. We didn’t have enough towels; when they prepared the room we weren’t given new/an extra roll of toilet paper, the towels we were given were thin and stained; the AC didn’t work, and our neighbors upstairs were incredibly loud all night and my wife and I got no sleep as a result. Eventually we called about the noise and while the staff was kind, nothing changed. Finally the cherry on top was the breakfast. It’s a hotel breakfast so you don’t expect much but this was also a huge letdown. Little variety, low on nearly everything.

2026-01-04 via Nuitee
S
Sergio family_with_children us
9
2025-12-28 via Nuitee
J
Jill family_with_children us
9
2025-12-27 via Nuitee
A
Andy family_with_children us
10
Pros:

Breakfast was good and was served promptly in the mornings. Staff was engaging and courteous.

Cons:

The Marriott website indicated that this hotel has complimentary EV charging, but the chargers actually charge for usage. This was disappointing because one of the main reasons we selected this hotel was because of the supposedly complimentary EV charging stations.

2025-12-15 via Nuitee
J
James couple us
10
2025-12-04 via Nuitee
R
Rheda family
10
Pros:

I got to check in early which really helped out a lot!!! THANKS!!

2025-10-12 via Nuitee
D
David
6
Pros:

Breakfast was barely edible. Watery eggs. The waffles had milk consistency batter and the final product had to be tossed. Not edible; I wasn’t the only one tossing a waffle. Juice was orange water.

2025-10-12 via Nuitee