Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly and helpful staff
Great amenities
Cons:
Food quality inconsistencies
Some rooms uncomfortable

Categories

Cleanliness
8.94
Some comments indicated concerns about the cleanliness in the hallways.
Service
9.91
Multiple reviews highlighted the exceptional and friendly service from the staff.
Location
9.95
The location is praised for its beauty and tranquility in nature.
Room Quality
9.4
Rooms are generally described as clean and comfortable, though there's mention of some uncomfortable mattresses.
Amenities
9.43
Positive mentions of the spa and available activities enhance the rating.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
8.44
Some reviews indicated that the food was not up to par on certain occasions.
Overall Experience
9.41
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:29

Property Description

Alpine Paradise at Bad Ratzes

Nestled in Alpine forests at the base of Mount Sciliar, Bad Ratzes offers a serene escape just 2 km from Siusi. Indoor Pool and Family Entertainment Enjoy a refreshing dip in the indoor pool and keep the little ones entertained with free children's activities. Luxurious Rooms with Views Relax in comfort with soft bathrobes, slippers, and stunning forest or mountain views from your balcony. Culinary Delights Indulge in a delicious breakfast spread featuring fresh fruit, yogurt, and local specialties. In the evenings, savor a blend of local and Mediterranean flavors at the hotel restaurant. Book now for an unforgettable Alpine getaway at Bad Ratzes!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for € 50 per person per night when using an existing bed.
    Children from 1 year old to 5 years old stay for € 70 per person per night when using an existing bed.
    Children from 6 years old to 13 years old stay for € 90 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 68 reviews
Cleanliness: 8.94
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
C
Christian Müller63 couple de
10
Pros:

Sehr gepflegtes Haus. Super Essen. Nettes Personal. Sauberkeit perfekt. Toller Wellness Bereich.

Cons:

Wellness Bereich nur bis 19.00 geöffnet. Könnte gerne etwas länger geöffnet sein.

2026-02-14 via Nuitee
J
Joseph family_with_children mt
10
2026-02-12 via Nuitee
E
Elvira family_with_children it
9
2026-02-08 via Nuitee
F
Francesco family_with_children it
10
Pros:

Tutto

2026-01-30 via Nuitee
T
TERESA family_with_children it
7
Pros:

per chi vuole staccare la spina e rilassarsi è perfetto. il buffet sia della colazione che delle verdure alla sera è molto ristretto.

Cons:

il buffet

2026-01-30 via Nuitee
P
Patrycja family_with_children pl
10
Z gorącym sercem polecam każdemu wizytę w hotelu Bad Ratzes !
Pros:

Cudowny rodzinny pobyt w hotelu Bad Ratzes ❤️ hotel pięknie położony- z dala od miasta, cisza i spokój.
Wspaniała właściciela i cały personel - naprawdę wszystko na najwyższym poziomie! Aż miło było obcować z takimi ludźmi. Czuliśmy się naprawdę bardzo miło ugoszczeni !
Śniadania mogłoby się wydawać, ze mało urozmaicone, jednak hotel stawia na wysoką jakość produktów i zdrowe odżywianie.
Kolacja w formie serwowanej- 4 wykwintne, pyszne i piękne dania, a dla dzieci bufet.
Wieczorem, kiedy zjeżdżasz do hotelu po całym dniu na nartach, na dzieci czekają animacje w formie kreatywnych warsztatów lub aktywności sportowe - pingpong , piłkarzyki , ścienka wspinaczkowa. Do tego basen i sauny - naprawdę cudownie!
Pod sam hotel podjeżdża skibus, więc można w ogóle nie używać auta by dojeżdżać na stoki.
Z gorącym sercem ❤️‍🔥polecam każdemu pobyt w hotelu- my z pewnością jeszcze tam wrócimy !

Cons:

Wszystko było super 🤩

2026-01-29 via Nuitee
R
Radu solo_traveller ro
10
Pros:

Totul a fost la un nivel ridicat!

Cons:

Nu sunt neplaceri.

2026-01-24 via Nuitee
Y
Yuliya couple us
10
Excellent
Pros:

We loved our stay here! It’s close to main attractions but also far enough where it is so peaceful and quiet. I personally never write reviews for hotels even if they are great but this hotel was fantastic so I had to write a review.
Staff and front desk-amazing people and very nice. They make this hotel feel even more cozy.
Food-breakfast are great and tasty. We only had dinner once here but it was great.
This hotel has pools and saunas that add a great touch.
Overall, we loved this hotel very much, and it was sad to go.
We hope to come back some day.

2026-01-19 via Nuitee
F
Fabrizio couple it
10
Stupendo, consigliato
Pros:

Posto meraviglioso, c'è poco da dire. Ci siamo trovati benissimo e molto coccolati anche dal personale.

2026-01-19 via Nuitee
E
enrica family_with_children it
9
Bellissima zona spa moderna, piscina esterna stupenda.
Pros:

Bellissma struttura molto curata e pulita, staff molto disponibile.

Cons:

Poca varietà di torte a colazione, colazione con più cibi salati.

2026-01-11 via Nuitee
G
Giorgia family_with_children it
10
2026-01-09 via Nuitee
M
Maxim family_with_children it
10
Posto meraviglioso e staff molto attento e cordiale.
Pros:

Tutto

Cons:

Niente

2026-01-03 via Nuitee
S
Shao extended_group sg
10
Pros:

Staff were friendly and helpful.

Daily dinner menus were interesting and tasty.

Plenty of activities available daily for a nominal fee, options that are age appropriate for kids and adults.

Childcare facilities for the young ones were super useful while we went skiing. The caregivers even brought them along for forest walks or to the playground

The attention to detail was very appreciated. Right sized bath robes for kids were already in the room when we arrived. When our kids asked for specific cutlery during dinner, the restaurant staff placed them at the table the next night without prompting.

We felt completely at home at Bad Ratzes.

Cons:

-

2025-12-27 via Nuitee
N
Noferini couple it
10
2025-12-14 via Nuitee
M
Marta couple gb
7
Beautiful location but food no good
Pros:

Location and spa area

Cons:

Food and some details about amenities not provided.

2025-12-13 via Nuitee
G
Georg couple de
9
2025-11-17 via Nuitee
J
James couple gb
10
2025-11-12 via Nuitee
L
Lior couple il
10
Wonderful stay
Pros:

Greate hotel, great service and helpfull staff. Amazing spa and facilities and great breakfast

Cons:

Nothing

2025-11-05 via Nuitee
B
Brigitta couple it
8
Pros:

War echt super

2025-11-03 via Nuitee
S
Shirley chen couple il
10
Pros:

מקום מקסים, פסטורלי.

2025-11-03 via Nuitee