Henn na Hotel Tokyo Haneda

Hotels
8.2 (6992 reviews)
Higashikojiya 2-11-18 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Good price
Cons:
Confusing check-in process
Limited staff availability

Categories

Cleanliness
7.93
The rooms were nice and everything was very clean, but cleanliness was noted as only average regarding some services.
Service
8.4
The staff were pleasant and tried to assist, although the check-in process was frustrating due to technology issues.
Location
8.44
Location is very convenient, especially for airport access.
Room Quality
7.89
Rooms are efficient and decently priced but noted to be small.
Amenities
8.42
The self-service luggage storage and organized airport transfer were impressive.
Value for Money
8.38
Good price for basic facilities, offering value for money.
Food and Beverage
7.93
The breakfast was average with some staff interaction issues.
Overall Experience
8.2
Overall a decent stay with convenient location and cost-effective options, despite check-in hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:14

Property Description

Convenient Location in Ota Ward
Discover Henn na Hotel Tokyo Haneda, ideally located just a short distance from various shrines and temples, offering easy access to cultural landmarks and attractions in Tokyo.

Modern Amenities and Services
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, ensuring you stay connected throughout your visit. Benefit from conveniences like a 24-hour front desk, free shuttle service, and currency exchange for a hassle-free experience.

Comfortable Accommodation
Relax in well-appointed rooms featuring essential amenities such as a kettle, cozy bed linen, and plush towels, providing you with a restful retreat after a day of exploring the city.

Book your stay at Henn na Hotel Tokyo Haneda for a memorable and convenient experience in Tokyo!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 6992 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.2
L
Loren • solo_traveller • us
7
2026-07-04 • via Nuitee
A
Asami • solo_traveller • us
9
2026-07-04 • via Nuitee
B
Benedicte • solo_traveller • fr
9
2026-07-04 • via Nuitee
M
Montella • solo_traveller • it
7
Accettabile per una notte
Pros:

Albergo situato molto vicino all'aeroporto di haneda.

Cons:

Essendo un albergo di passaggio solo per una notte l'ho trovato accettabile, la stanza seppur piccola aveva l'essenziale.
La moquette non era molto pulita.

2026-07-04 • via Nuitee
努 • family_with_children • jp
8
2026-07-04 • via Nuitee
M
Mengyi • solo_traveller • tw
10
2026-07-03 • via Nuitee
M
Megan C. • couple • au
7
Uncomfortable beds, novelty wore off fast
Pros:

It was fine for one night. The novelty of the staff wore off quickly when the dinosaur had to request real staff come out and help us. Rooms were decently sized. Bathroom was as expected small. Hotel was very close to the station/airport line so it was easy to do a trip out to Yokohama and Kawasaki before going back, collecting our bags, and going to the airport.

Cons:

Beds were incredibly uncomfortable, and there was a LOT of noise outside our door from 4AM onwards as people were leaving their rooms to check out.

2026-07-03 • via Nuitee
A
Andrew • solo_traveller • gb
8
Fantastic location
Pros:

Location was exceptional for hotel and shuttle service was fantastic ( just make sure you turn up in plenty time as seats as restricted to first 20 )

Cons:

Room a bit small but for price and as overnight stopover for hotel was ideal. Dinosaurs a checkin desk were a bonus

2026-07-02 • via Nuitee
T
TSAI • extended_group • tw
9
Pros:

自助辦理入住手續第二次稍微上手，飯店位於大鳥居車站附近，周圍很多便利商店，是前往羽田機場的最佳選擇。

2026-07-02 • via Nuitee
G
GONZALO • family_with_children • es
10
Excelente Calidad-Precio con Servicio de Autobús al Aeropuerto
Pros:

Hotel nuevo y con servicio de autobús al Aeropuerto

Cons:

Nos gustó todo

2026-07-01 • via Nuitee
A
Anna Lena • couple • de
7
Ein empfehlenswertes Hotel mit guter Lage und praktischem Flughafenshuttle.
Pros:

Das Hotel ist sehr gut gelegen und der kostenlose Shuttle zum Flughafen war super. Das Einchecken war ein Erlebnis der besonderen Art. ;-)

Cons:

Die vegane Auswahl beim Frühstück kann deutlich verbessert werden, auch wäre mehr Obst prima.
Zudem war die Lüftung in unserem Zimmer leider recht laut, was uns in der Nacht gestört hat.

2026-07-01 • via Nuitee
I
Irene • couple • us
10
Nice location near airport and neighborhoods with good food
Pros:

Located near the Tokyo Haneda Airport but the shuttle bus is limited to 20 pax so we were kicked off the queue!

Cons:

Dealing with robots

2026-06-30 • via Nuitee
R
Robert • solo_traveller • at
8
2026-06-29 • via Nuitee
Y
Yamatake0928 • solo_traveller • jp
5
ゆっくり眠れました
Pros:

羽田空港を出発する前日に宿泊しました。

大鳥居駅から徒歩10分くらいで、近くて便利でした。

ホテルの周囲にはスーパーやホームセンター、衣料品店などの買い物できる場所や飲食店もあり、便利でした。

羽田空港への直行シャトルバスが出ていて助かりました。

Cons:

「変なホテル」、というので、どのくらい変なのか期待していましたが、フロントに恐竜のロボット（？）がいたくらいで、
それ以外は普通のホテルだったので、ちょっとがっかりでした

2026-06-28 • via Nuitee
F
Farah • solo_traveller • fr
9
2026-06-28 • via Nuitee
S
Sato • family_with_children • us
8
Pros:

The location was good and I appreciated the different types of vending machines

Cons:

I think it could have been a little more clear that the shuttle only ran at certain times of the day. One of the reasons that we chose this hotel was because of the shuttle and then we were unable to use it

2026-06-27 • via Nuitee
A
AIGERIM • couple • kz
10
2026-06-27 • via Nuitee
M
Marc • solo_traveller • nl
8
2026-06-27 • via Nuitee
F
Fernando • couple • es
7
Muy vistoso, pero falto de personal
Pros:

Bien situado cerca del aeropuerto, con shuttle incluido (aunque ojo, hay que hacer cola la misma mañana)

Cons:

Seleccioné ese hotel básicamente por estar cerca del aeropuerto y tener un shuttle gratuito hasta allí. Lo que no me gustó fue que no se podía reservar plaza el día anterior. Es normal que los buses tengan plazas limitadas, lo que no es normal es no saber si tienes plazas hasta que llegas al lobby. Lo ideal (lo que he hecho en cualquier hotel) es poder reservar con antelación. Este hotel no se puede, yo creo que porqué básicamente no hay personal. Tiene una temática robotizada que es muy llamativa, pero a costa de casi no tener personal. Igualmente cuando hice el checkin con los robots (me salió mal), se llamó a un personal que vino inmediatamente a ayudarme. Decir tambien que ese personal no está hasta las 3 de la tarde

2026-06-25 • via Nuitee
M
Mary H. • solo_traveller • us
6
Hourly shuttle morning and evening, compact efficient comfortable rooms, &dinosaur robocheck in
Pros:

Free airport shuttle ran once an hour morning and evening right on time. The breakfast was a strange combinations of India and Japanese dishes and american style breakfast foods (sausages, cereal, egges) The miso soup was good. The mango lassi (fresh mango and yogurt) was excellent. They also had masalla milk tea but it was presweetened. Room was very small but efficiently organized and very clean. Bed was firm and comfortable. AC worked well. I did not use it but watched a couple using a clothing compressor to squeeze air out to pack more into their suitcases. It looked like it might wrinkle the clothing .

Cons:

Automated dinosaurs at AI check in were great for kids but not so efficient. I prefer live humans wwho can answer questions. Staff did appear if there was a check in problem. Few items in the salad bar. Coffee was not great but passable. Only orange slices and canned fruit cocktail for fruit. No english speaking TV except one movie channel --no news in English. Shuttle stopped running after 10:45 am until evening which meant I had to go to airport several hours early. Hotel is 15 minutes drive away from hotel in a largely residential area.

2026-06-25 • via Nuitee