Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
BBQ facilities
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Ironing service
-
Car hire
-
Currency exchange
-
Private check-in/check-out
-
Shared lounge/TV area
-
Concierge service
-
Allergy-free room
-
Kid meals
-
Outdoor furniture
-
Coffee Shop on site
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Thermometers for guests provided by property
-
Key card access
-
Mobile app for room service
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Private picnics
-
Reception hall
-
Japanese garden
-
Covered parking
-
Vegetarian menu options available
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation: Enjoy 5-star comfort in our elegantly designed guest rooms with modern amenities.
Gourmet Dining: Indulge in a variety of cuisines at our restaurant, offering American, Indian, and Italian dishes.
Relaxation and Convenience: Take advantage of our 24-hour concierge service, airport transfers, and free WiFi throughout the property.
Book your stay at Shahpura Haveli now for an unforgettable experience!
Please note that guests are required to produce a valid ID proof at the time of check in. Foreign guests need to produce a valid passport with visa whereas Indian guests need to produce a valid Government approved ID. PAN card will not be considered as proof.
At check-in, all guests must present a outstation proof of identification (of a city other than where the hotel is located) and of on-going travel.
Local identity guests are not allowed on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Mr. Navneet Sharma was very good & he made our Stay comfortable
Staff are less.
The building itself as well as the rooms are beautifully renovated and delightful.
Our experience at Shahpura Haveli was not a good one. This boils down to two separate (but related) issues:
1. Facilities - as per the property description, we were promised a swimming pool (closed and drained 'for repairs'), bar (closed and unstaffed), outdoor dining (not available), cafe (does not exist). There were smaller issues too - minibar listed (empty fridge), there was no room service menu (in fact, we later found out the entire hotel had a single physical menu for the restaurant and rooms!).
2. Staff - nobody met us at the entrance, nobody took our bags, nobody was at reception when we arrived, nobody showed us around or talked about where things are, the receptionist (once there) did not speak English sufficiently to communicate with us effectively; room service took a long time and we asked for extra pillows 3x to get any; the restaurant had 1 single menu, the food took >1h from sit down to service and was of poor quality, seemingly microwaved.
Nobody apologised for the issues raised and only after prolonged discussion we were offered 30% off food/drink which is not sufficient at all. We are requesting a refund, especially based on the promised amenities which were not provided.
Overall, quite a shocking experience for a 5 star hotel. Compounded by the fact it is in a small village/town with no other amenities, so one relies on the hotel fully.
It is a shame as such a beautiful property has great potential. As things currently stand - cannot be recommended.
The manager was fantastic
Nothing. This is a location for experienced travellers to India who want to see the real India
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
