Grand Hotel Healesville

Hotels
5.9 (212 reviews)
270 Maroondah Highway , Healesville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Table tennis
Karaoke
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Dirty bathrooms
Shared facilities poorly maintained
Misleading booking information

Categories

Cleanliness
4.29
Several reviews highlighted issues such as dirty bathrooms, cobwebs, and unsanitary conditions.
Service
7.76
Mixed reviews on service quality, with some mentioning helpful staff.
Location
8.8
Consistently mentioned as a strong point in multiple reviews.
Room Quality
5.25
Complaints about shared bathrooms and poor room standards were prevalent.
Amenities
4.28
Lack of drinking water and toiletries were noted as drawbacks.
Value for Money
5.24
Many felt that the shared bathroom and overall conditions didn't justify the price.
Food and Beverage
6.29
No reviews specifically mentioned food options; rated average.
Overall Experience
5.26
General dissatisfaction with the condition and amenities led to mixed overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:41

Property Description

Luxurious Amenities
Experience the elegance of a garden, shared lounge, and a restaurant and bar at Grand Hotel Healesville.

Entertainment Options
Enjoy karaoke and a shared kitchen during your stay at the hotel. Take part in a fun game of table tennis or explore fishing in the nearby area.

Convenient Location
Ideally situated near popular attractions like The Heritage Golf and Country Club and Dandenong Ranges Botanic Garden, Grand Hotel Healesville offers easy access to local sightseeing.

Book your stay at Grand Hotel Healesville to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 212 reviews
Cleanliness: 4.29
Service: 7.76
Location: 8.8
Room Quality: 5.25
Amenities: 4.28
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 5.26
S
Steve • couple • au
8
Comfy stay in a perfect location - such a nice town to visit
Pros:

Room was very clean and tidy with a nice comfy bed. The shared bathrooms were very clean and nice and big. Plenty of options for food and drink, both inside and out

2026-03-27 • via Nuitee
J
janelle • family_with_children • au
6
2026-03-26 • via Nuitee
R
Rhonda • solo_traveller • au
7
2026-03-16 • via Nuitee
Z
Zak • family_with_children • au
9
It was a lovely town and great location to stay. Facilities were clean
Pros:

The outdoor dining and beer garden. Friendly staff

Cons:

No TV remote for the room.

2026-03-15 • via Nuitee
A
Adam • solo_traveller • au
10
It's basic, but clean and comfortable; there's an undeniable charm to the place too.
Pros:

Clean and comfortable, friendly and helpful staff.

2026-03-14 • via Nuitee
M
Margaret • family_with_children • au
7
Great budget family accommodation.
Pros:

Great location

Cons:

Good value for money, specially on a long weekend

2026-03-10 • via Nuitee
M
Matthew • solo_traveller • cn
4
Short
Cons:

Cheap

2026-03-09 • via Nuitee
T
Trudie • extended_group • au
7
Pros:

Central, easy, traditional

Cons:

Little bit smelly… opening windows alleviated this

2026-02-28 • via Nuitee
F
Finley • family_with_children • au
10
Pros:

I loved the amazing and helpful staff who were on that night, the bedroom was cosy and I loved the central location of the hotel.

Cons:

The bed was a bit too firm.

2026-02-26 • via Nuitee
J
Julie • extended_group • au
5
Staff were really lovely and friendly
Pros:

We were at a function at the Hotel so it was very convenient for us

Cons:

No running water in two of the rooms

2026-02-23 • via Nuitee
A
anna • extended_group • au
7
Pros:

Was cheap and cheerful. Friendly staff.

2026-02-23 • via Nuitee
S
Stacey • couple • au
8
2026-02-22 • via Nuitee
K
Kaz • extended_group • au
9
Loved it.
Pros:

Old fashioned, not for someone wanting mod cons. If you like charm and old fashioned quirkiness this is perfect.

2026-02-14 • via Nuitee
J
Josephine • family_with_children • au
8
2026-02-13 • via Nuitee
C
Christie • family_with_children • au
6
Pros:

Lovely staff, nice clean room with comfy beds. For an old hotel I couldn’t have asked for a nicer stay. Shared bathrooms were clean and easily accessible.

2026-01-26 • via Nuitee
M
Mallika • couple • au
7
2026-01-24 • via Nuitee
C
carmel • couple • au
10
Wedding guests
Pros:

Location

Cons:

Nothing

2026-01-22 • via Nuitee
F
Field • family_with_children • au
6
Pros:

old world charm

Cons:

price wasn't representative of the amenities or features provided, but I guess it is a "tourist town"

2026-01-21 • via Nuitee
J
jennifer • couple • au
10
great location woiuld stay here again
Pros:

bed was very comfy - room was clean perfect for our night stay in healesville to attend a concert

2026-01-20 • via Nuitee
R
Raelyne • family_with_children • au
8
Suitable for what we needed
Pros:

Location great

Cons:

One of the ladies bathroom out of order so couldn’t be used

2026-01-20 • via Nuitee