Grand Hotel Healesville

Hotels
5.9 (249 reviews)
270 Maroondah Highway , Healesville , AU

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
Hiking
Fishing
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Dirty bathrooms
Shared facilities poorly maintained
Misleading booking information

Categories

Cleanliness
4.29
Several reviews highlighted issues such as dirty bathrooms, cobwebs, and unsanitary conditions.
Service
7.76
Mixed reviews on service quality, with some mentioning helpful staff.
Location
8.8
Consistently mentioned as a strong point in multiple reviews.
Room Quality
5.25
Complaints about shared bathrooms and poor room standards were prevalent.
Amenities
4.28
Lack of drinking water and toiletries were noted as drawbacks.
Value for Money
5.24
Many felt that the shared bathroom and overall conditions didn't justify the price.
Food and Beverage
6.29
No reviews specifically mentioned food options; rated average.
Overall Experience
5.26
General dissatisfaction with the condition and amenities led to mixed overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:41

Property Description

Luxurious Amenities
Experience the elegance of a garden, shared lounge, and a restaurant and bar at Grand Hotel Healesville.

Entertainment Options
Enjoy karaoke and a shared kitchen during your stay at the hotel. Take part in a fun game of table tennis or explore fishing in the nearby area.

Convenient Location
Ideally situated near popular attractions like The Heritage Golf and Country Club and Dandenong Ranges Botanic Garden, Grand Hotel Healesville offers easy access to local sightseeing.

Book your stay at Grand Hotel Healesville to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

5.9
Based on 249 reviews
Cleanliness: 4.29
Service: 7.76
Location: 8.8
Room Quality: 5.25
Amenities: 4.28
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 5.26
P
Peter • extended_group • au
6
2026-09-03 • via Nuitee
L
Lyn • couple • au
1
Did not stay- decided to hand in the room key and went home!!
Pros:

Nothing really!

Cons:

Was unaware that the room I booked had no ensuite. Was also surprised to find 2 sets of earplugs to use, which indicated that the noise levels were a problem. Also, the curtains did not close fully, allowing daylight into the room.

2026-09-01 • via Nuitee
A
Anne • solo_traveller • au
6
Pros:

Central location; clean rooms; friendly staff. Shared bathrooms but self-contained and modern enough.

Cons:

Above the pub - expect late live music, plus noise from other rooms and street.

2026-08-30 • via Nuitee
D
Donna M • solo_traveller • au
9
Lovely budget accommodation in the centre of Healesville
Pros:

Awesome location, clean bathrooms, great shower.

Cons:

Creaky floors and a bit noisy, but quiet overnight.

2026-08-30 • via Nuitee
S
Samyukta • family_with_children • au
5
2026-08-20 • via Nuitee
J
Jenny • solo_traveller • au
8
Good for a one night stopover enroute to Bendigo
Pros:

Well renovated and close to everything

Cons:

I wasn’t prepared to take my case up four flights of stairs but the staff helped. Was a bit iffy about the parking. But all turned out okay. There was no soap in the bathroom upstairs. Had to go down to the first floor to find a kettle and a microwave. Only a few sad looking tea bags that seemed pretty old

2026-08-09 • via Nuitee
C
Christopher • solo_traveller • au
7
Pros:

Location

Cons:

Bit costly for what you get.

2026-07-21 • via Nuitee
D
Dario albanese • solo_traveller • au
7
2026-07-19 • via Nuitee
K
Khrystyna • solo_traveller • au
9
Pros:

Good place to stay. The room was clean and comfortable.

Cons:

There is no heater in the bathrooms.

2026-07-19 • via Nuitee
T
TC • extended_group • au
7
top price for shared bathroom and tiny room. Meh!
Pros:

Perfect location for us. comfortable bed.

Cons:

The price was excessive. one tiny room and still having to walk down a shared hall to a shared bathroom was over the top

2026-07-12 • via Nuitee
K
Kirsten • couple • au
4
Very basic accomodation, hotel needs a refresh
Pros:

Location was convenient and centrally located

Cons:

Room was very noisy, floors creaked terribly, bathrooms were at the other end of the floor

2026-07-05 • via Nuitee
J
Janet • couple • au
6
2026-06-28 • via Nuitee
P
Phil • solo_traveller • au
4
2026-06-28 • via Nuitee
Z
Zouglakis • solo_traveller • au
9
Pros:

An experience which takes you back in time to a simpler, more meaningful world. The rooms are simple and bathrooms are shared, however they have been nicely renovated.

2026-06-28 • via Nuitee
M
Michael • couple • au
1
Didn’t get to stay because of a system error and didn’t receive refund.
Pros:

Unsure who made the mistake, but between booking and this place we were told no rooms were available on check in despite already paying in full. Booking said no refund and hotel said no refund. Absolutely ruined my weekend away as we had to drive back to Melbourne.

Cons:

Unsure who made the mistake, but between booking and this place we were told no rooms were available on check in despite already paying in full. Booking said no refund and hotel said no refund. Absolutely ruined my weekend away as we had to drive back to Melbourne.

2026-06-08 • via Nuitee
M
Magda • family_with_children • au
1
Disgrace-
Pros:

Apart of the location the place isn’t something to like.Should be called hostel and not hotel.

Cons:

Old facilities - they milked the place should renovate it and rename it.They booked us a place while I mentioned I have a kid without a pullout bed or even a couch to accommodate.they put the blame on booking.com and when I asked for refund they said to contact booking while the could come to an agreement for a refund afterwards.
They overbooked the place also the place. And many people couldn’t find a place to stay as is long weekend

2026-06-07 • via Nuitee
V
Vanessa • couple • au
8
Pros:

Great location, super friendly and helpful staff.

2026-06-05 • via Nuitee
L
Lietzau • couple • au
8
2026-05-07 • via Nuitee
K
Kevin • solo_traveller • au
9
Great location
Pros:

Great location, friendly staff and clean

2026-04-28 • via Nuitee
C
Cheryle • couple • au
9
2026-04-22 • via Nuitee