Grand Hotel Healesville

Hotels
5.9 (212 reviews)
270 Maroondah Highway , Healesville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Table tennis
Karaoke
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Dirty bathrooms
Shared facilities poorly maintained
Misleading booking information

Categories

Cleanliness
4.29
Several reviews highlighted issues such as dirty bathrooms, cobwebs, and unsanitary conditions.
Service
7.76
Mixed reviews on service quality, with some mentioning helpful staff.
Location
8.8
Consistently mentioned as a strong point in multiple reviews.
Room Quality
5.25
Complaints about shared bathrooms and poor room standards were prevalent.
Amenities
4.28
Lack of drinking water and toiletries were noted as drawbacks.
Value for Money
5.24
Many felt that the shared bathroom and overall conditions didn't justify the price.
Food and Beverage
6.29
No reviews specifically mentioned food options; rated average.
Overall Experience
5.26
General dissatisfaction with the condition and amenities led to mixed overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:41

Property Description

Luxurious Amenities
Experience the elegance of a garden, shared lounge, and a restaurant and bar at Grand Hotel Healesville.

Entertainment Options
Enjoy karaoke and a shared kitchen during your stay at the hotel. Take part in a fun game of table tennis or explore fishing in the nearby area.

Convenient Location
Ideally situated near popular attractions like The Heritage Golf and Country Club and Dandenong Ranges Botanic Garden, Grand Hotel Healesville offers easy access to local sightseeing.

Book your stay at Grand Hotel Healesville to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 212 reviews
Cleanliness: 4.29
Service: 7.76
Location: 8.8
Room Quality: 5.25
Amenities: 4.28
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 5.26
K
Kaz • extended_group • au
9
Loved it.
Pros:

Old fashioned, not for someone wanting mod cons. If you like charm and old fashioned quirkiness this is perfect.

2026-02-14 • via Nuitee
J
Josephine • family_with_children • au
8
2026-02-13 • via Nuitee
C
Christie • family_with_children • au
6
Pros:

Lovely staff, nice clean room with comfy beds. For an old hotel I couldn’t have asked for a nicer stay. Shared bathrooms were clean and easily accessible.

2026-01-26 • via Nuitee
M
Mallika • couple • au
7
2026-01-24 • via Nuitee
C
carmel • couple • au
10
Wedding guests
Pros:

Location

Cons:

Nothing

2026-01-22 • via Nuitee
F
Field • family_with_children • au
6
Pros:

old world charm

Cons:

price wasn't representative of the amenities or features provided, but I guess it is a "tourist town"

2026-01-21 • via Nuitee
J
jennifer • couple • au
10
great location woiuld stay here again
Pros:

bed was very comfy - room was clean perfect for our night stay in healesville to attend a concert

2026-01-20 • via Nuitee
R
Raelyne • family_with_children • au
8
Suitable for what we needed
Pros:

Location great

Cons:

One of the ladies bathroom out of order so couldn’t be used

2026-01-20 • via Nuitee
D
Daniel • extended_group • us
1
We just wanted to leave.
Pros:

Clean sheets

Cons:

No WiFi, no heat in the bedrooms, the bathroom was shared by everyone on the floor, dirty bathrooms.

2026-01-19 • via Nuitee
D
Daniel • couple • au
5
overall reasonable but not pleasant, will concider the terminus hotel down the road instead next tim
Pros:

we didn't stay for breakfast as we travelled for my stepsons wedding, the brides family put on a breakfast do in the morning after the wedding, so therefore i cannot comment on this.
The staff were incredibly polite helpful and friendly.
The room was clean and the bed incredibly comfortable.

Cons:

The sink in our room was blocked and there was not a mirror in the room so that my wife could do her make-up.
For the price an ensuite bathroom would have been appreciated, instead of having to use incredibly dirty shared ablution facilities, although this may reflect on the cleanliness of other customers rather than the staff or the property itself.
There was a very poor rock band playing the night we stayed and this i feel led to an influx of some less than desirable clientele in the bar area, most of whom left as soon as the band finished, with what I think were only the regulars staying till close ( these patrons were a much nicer crowd of people)

2026-01-19 • via Nuitee
J
Josephine • family_with_children • au
7
No air con , very expensive for 3 star accommodation
Cons:

The price for the rooms was outrageous considering we had to be evacuated from our home due to bushfire

2026-01-14 • via Nuitee
K
Kathy • couple • au
8
Love the character of the place
Pros:

Very comfy bed

2026-01-03 • via Nuitee
P
Pauline • family_with_children • au
10
We enjoyed the visit and had a good nights sleep 😊
Pros:

The property was clean and very central and quiet when we visited 😊

Cons:

Probably the only downside was the bathroom on the first floor and no lift access as I was travelling with my grand children I had to leave the room for the bathroom through the night and our room was on the second floor.

2026-01-03 • via Nuitee
O
Oana • couple • nz
8
Great location
Pros:

Good beds, clean and great location

Cons:

Squeaky floors

2026-01-02 • via Nuitee
N
Nick • solo_traveller • au
1
Extremely disappointed
Pros:

N/a

Cons:

Room was the size of a shoebox. No wardrobe, Aircon. TV reception was woeful. Maintenance of building very poor.
Will never book this hotel again.

2026-01-02 • via Nuitee
B
Brad • solo_traveller • au
6
2025-12-29 • via Nuitee
M
Margaret • couple • au
8
Ok enjoy our meal and bed was nice
Pros:

Location was good, bed confortable

Cons:

The no ensuite in the rooms and at the end of the hall

2025-12-28 • via Nuitee
L
Leonardo • extended_group • au
6
2025-12-23 • via Nuitee
D
Dave • extended_group • au
1
Pass this one
Pros:

Nothing

Cons:

The very, very, very small rooms

2025-12-13 • via Nuitee
R
Richard • solo_traveller • au
7
At Healesville for a wedding and a sunny day was produced
Pros:

Room for a single bloke was adequate and bed comfortable. Location of hotel is great

Cons:

For an old hotel no complaints.

2025-12-07 • via Nuitee