Park Hotel Ela

Hotels
9.2 (1862 reviews)
Borovets , Borovets , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location for skiing
Cons:
Room temperature issues
Food quality inconsistent
Value for money concerns

Categories

Cleanliness
9.45
Rooms are clean and comfortable, contributing positively to the overall experience.
Service
9.95
Staff is attentive, friendly, and genuinely caring, enhancing guest satisfaction.
Location
9.95
Good location near ski lifts and amenities, a key highlight in multiple reviews.
Room Quality
8.45
Rooms noted for comfort, but issues with room temperature and layout were mentioned.
Amenities
9.45
Spa and recreational facilities are well-maintained, but some aspects could be improved.
Value for Money
7.95
Many guests feel the hotel does not provide value commensurate with its prices.
Food and Beverage
8.45
Food quality and variety received mixed reviews, with some significant shortcomings noted.
Overall Experience
9.95
Despite some issues, many guests expressed a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:02

Property Description

Luxurious Amenities
"Park Hotel Ela" in Borovets offers a luxurious experience with amenities like a sauna, steam bath, and massage treatments.

Fitness and Dining
Stay in shape at the well-equipped fitness centre and unwind with a drink at the bar or a meal at the on-site restaurant.

Convenience and Comfort
Enjoy free Wi-Fi, cable TV, and soundproofed windows in all rooms, along with a private bathroom, hairdryer, telephone, and minibar. Plus, take advantage of free ski storage and discounts on ski equipment hire.

Book your stay at "Park Hotel Ela" now to experience luxury and convenience in Borovets!

Important information:

Please note that guests traveling with pets are accommodated in ground-floor rooms only.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1862 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 9.95
S
Snezana • extended_group • bg
10
Pros:

Amazing vacation for our family

2026-03-27 • via Nuitee
V
Viktoria • couple • bg
10
2026-03-26 • via Nuitee
Трифонова Дишкова • solo_traveller • bg
9
2026-03-26 • via Nuitee
N
Nikol • couple • bg
10
2026-03-25 • via Nuitee
Z
Zani • solo_traveller • al
10
Excellent option in Borovets!
Pros:

This is one of the best options you could have in Borovets! The room was spacious, very clean with an amazing view! The food was just amazing, having everyithing delicious. The breakfast, lunch and dinner had numerous options. The sauna, steam room and the pool were fantastic! I also had to participate in a Conference there, and the conference hall was inside the hotel! Perfect in everything!

2026-03-25 • via Nuitee
D
Daniel • family_with_children • ro
10
2026-03-25 • via Nuitee
M
Milen • couple • bg
9
2026-03-24 • via Nuitee
A
Alexander Bondarin • couple • il
10
2026-03-24 • via Nuitee
M
Mihaela • couple • bg
10
Бихме се върнали отново
Pros:

Персоналът беше любезен и усмихнат, условията бяха отлични.

2026-03-23 • via Nuitee
T
Thor • extended_group • dk
10
Hyggeligt hotel med god beliggenhed, meget god mad og serviceminded personale
Pros:

Super god hotel. Personalet er smilende og hjælpsom. Hotellet har rigtig god beliggenhed, lige ved siden af gondola liften. Morgenmaden er rigtig god. Hoteller er renoveret og værelserne er rene. spa området er god.
Det er anden gang vi overnatter på hotellet og vi kommer gerne tilbage igen.

2026-03-23 • via Nuitee
L
Lars • solo_traveller • de
9
2026-03-23 • via Nuitee
T
Tanya • couple • bg
9
2026-03-22 • via Nuitee
Y
Yehonatan • extended_group • il
9
2026-03-21 • via Nuitee
ΠΑΠΑΝΙΚΟΛΑΟΥ • extended_group • gr
10
2026-03-20 • via Nuitee
G
Grigorova • couple • bg
10
2026-03-19 • via Nuitee
Y
Yulia • family_with_children • bg
9
Страхотен уикенд престой.
Pros:

Чудесно обслужване и много добра локация!

Cons:

В една от стайте не беше почистено добре.

2026-03-19 • via Nuitee
D
dumitru • family_with_children • ro
10
2026-03-17 • via Nuitee
Валя • extended_group • bg
10
2026-03-17 • via Nuitee
O
Oktay • couple • tr
10
2026-03-16 • via Nuitee
V
Viktoria • couple • bg
10
Pros:

Служителите бяха много приятни, стаите и дизайнът и архитектурата са супер, храната е вкусна.

2026-03-16 • via Nuitee