"Park Hotel Ela"

Hotels
9.2 (1742 reviews)
Borovets , Borovets , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location for skiing
Cons:
Room temperature issues
Food quality inconsistent
Value for money concerns

Categories

Cleanliness
9.45
Rooms are clean and comfortable, contributing positively to the overall experience.
Service
9.95
Staff is attentive, friendly, and genuinely caring, enhancing guest satisfaction.
Location
9.95
Good location near ski lifts and amenities, a key highlight in multiple reviews.
Room Quality
8.45
Rooms noted for comfort, but issues with room temperature and layout were mentioned.
Amenities
9.45
Spa and recreational facilities are well-maintained, but some aspects could be improved.
Value for Money
7.95
Many guests feel the hotel does not provide value commensurate with its prices.
Food and Beverage
8.45
Food quality and variety received mixed reviews, with some significant shortcomings noted.
Overall Experience
9.95
Despite some issues, many guests expressed a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:02

Property Description

Luxurious Amenities
"Park Hotel Ela" in Borovets offers a luxurious experience with amenities like a sauna, steam bath, and massage treatments.

Fitness and Dining
Stay in shape at the well-equipped fitness centre and unwind with a drink at the bar or a meal at the on-site restaurant.

Convenience and Comfort
Enjoy free Wi-Fi, cable TV, and soundproofed windows in all rooms, along with a private bathroom, hairdryer, telephone, and minibar. Plus, take advantage of free ski storage and discounts on ski equipment hire.

Book your stay at "Park Hotel Ela" now to experience luxury and convenience in Borovets!

Important information:

Please note that guests traveling with pets are accommodated in ground-floor rooms only.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1742 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 9.95
E
EGE • couple • tr
7
It was fine. Rooms and pool can be more clean. Half of the personel cant speak english.
2026-02-14 • via Nuitee
E
Ezgi • couple • tr
10
Güzel bir kış tatili oteli
Pros:

Sofia servisi önünde bırakıyor önünden alıyor. Oda kücük ama bizim için yeterliydi zaten çok vakit geçirilmiyor. Hergün temizlik vardı.İstersen zaten şömineli müthiş konforlu bir lobisi var bol koltuklu ve çok şık. orada zaten bardan içeceginizi alıp keyif yapabilirsiniz. Yemekler müthişti gerçekten. ne yesek tatlısından tuzlusuna cok lezzetliydi ve yeterli seçenek vardı. Spası cok temiz ve güzeldi. Orada da hazırlanmış detoks suyunuzu alıp şezlonglarda uzanıp dinlenebilirsiniz. Kapalı havuz da temizdi. herşey harikaydı. Biz otelin kendi kayak kiralama odasından kiraladık. istediğimiz saat teslim edebildik. cok fazla yürümüyorsunuz liftlere. marketlere herşeye cok yakın zaten. direk merkez diyebiliriz. konumu da süperdi. biz bir daha gelirsek yine aynı otelde kalmayı düsünüyoruz. fiyat olarak hem uygundu hem de güzel bir tatil gecirdik. tesekkürler

Cons:

Sadece biraz oda nem kokuyordu ilk girdiğimizde termal otel gibi.Onu da havalandırdık azaldı

2026-02-14 • via Nuitee
A
Arda • couple • tr
8
2026-02-13 • via Nuitee
M
Marina • couple • mk
10
2026-02-13 • via Nuitee
Робертина • couple • bg
10
Pros:

Всичко беше страхотно

Cons:

Всичко ми хареса

2026-02-12 • via Nuitee
M
Mustafa • extended_group • tr
8
2026-02-12 • via Nuitee
B
BOZHIDAR • couple • bg
10
2026-02-12 • via Nuitee
V
Velina • couple • bg
8
2026-02-12 • via Nuitee
D
Dario Carlo • couple • it
10
2026-02-12 • via Nuitee
G
Grigore • couple • ro
2
2026-02-11 • via Nuitee
D
Dimitry • solo_traveller • il
10
2026-02-11 • via Nuitee
S
Stephen • solo_traveller • ie
8
2026-02-11 • via Nuitee
D
Dimitar • couple • bg
9
2026-02-11 • via Nuitee
G
Grigore • couple • ro
2
2026-02-11 • via Nuitee
N
Nataly • couple • il
9
Pros:

Отличный отель, все отлично, чисто, комфортно. Завтраки/ужины хорошие, разнообразные. Спа отличный. Массаж потрясающий. Рекомендую Агюль супер профессионал массажа

2026-02-11 • via Nuitee
M
molly • couple • gb
7
2026-02-10 • via Nuitee
H
Horne • extended_group • gb
9
Short ski trip to Borovets.
Pros:

All meals were of a very high standard with lots of choice. Hotel bar very comfortable and good prices. Rooms decorated to a good standard with all expected facilities. Added use of the onsite spa very good.

Cons:

Nothing.

2026-02-10 • via Nuitee
K
Kalina • couple • bg
10
A nice winter holiday in Borovets
Pros:

We had a great winter holiday in Park Hotel Ela. The staff was incredibly friendly and nice to us, the location is very close to the gondola and the food was very nice. The rooms are clean and warm (maybe a little warmer than we wanted) and the bed is big and comfortable. Overall we enjoyed our time there.

Cons:

The only thing we didn’t like was that the walls are thin so we were hearing every time someone passed through the corridor.

2026-02-10 • via Nuitee
G
Goran • couple • mk
10
2026-02-10 • via Nuitee
A
Ani • couple • bg
10
2026-02-10 • via Nuitee