Park Hotel Ela

Hotels
9.2 (1942 reviews)
Borovets , Borovets , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location for skiing
Cons:
Room temperature issues
Food quality inconsistent
Value for money concerns

Categories

Cleanliness
9.45
Rooms are clean and comfortable, contributing positively to the overall experience.
Service
9.95
Staff is attentive, friendly, and genuinely caring, enhancing guest satisfaction.
Location
9.95
Good location near ski lifts and amenities, a key highlight in multiple reviews.
Room Quality
8.45
Rooms noted for comfort, but issues with room temperature and layout were mentioned.
Amenities
9.45
Spa and recreational facilities are well-maintained, but some aspects could be improved.
Value for Money
7.95
Many guests feel the hotel does not provide value commensurate with its prices.
Food and Beverage
8.45
Food quality and variety received mixed reviews, with some significant shortcomings noted.
Overall Experience
9.95
Despite some issues, many guests expressed a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:02

Property Description

Luxurious Amenities
"Park Hotel Ela" in Borovets offers a luxurious experience with amenities like a sauna, steam bath, and massage treatments.

Fitness and Dining
Stay in shape at the well-equipped fitness centre and unwind with a drink at the bar or a meal at the on-site restaurant.

Convenience and Comfort
Enjoy free Wi-Fi, cable TV, and soundproofed windows in all rooms, along with a private bathroom, hairdryer, telephone, and minibar. Plus, take advantage of free ski storage and discounts on ski equipment hire.

Book your stay at "Park Hotel Ela" now to experience luxury and convenience in Borovets!

Important information:

Please note that guests traveling with pets are accommodated in ground-floor rooms only.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1942 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 9.95
Тринчук • couple • ua
3
2026-05-16 • via Nuitee
L
Lachezar • couple • bg
10
Отличен
Pros:

За втори път сме в хотела и отново нямаме лош коментар,стаята беше чиста подредена,басейнът чист,храната феноменална.

2026-05-14 • via Nuitee
N
Nikola • solo_traveller • bg
8
2026-05-12 • via Nuitee
B
Borislav • couple • bg
10
Прекрасно място!
Pros:

Това е второто ни посещение в хотела. Бяхме резервирали икономична стая с идеята, че в нея само ще преспим със съпругата ми, но в последния момент решихме да вземем с нас и внука. На рецепция ни предложиха по-комфортна стая за тримата без доплащане, за което сме много благодарни на милата дама, която ни настани. В хотела нямаше много хора за това закуската и вечерята бяха по меню, но имаше достатъчно разнообразие за да направиш избор. В СПА центъра беше топло и чисто. И двата басейна бяха с топла вода, като тази в детския беше много топла. Работеше една от сауните и една парна баня, и като нямаше хора беше пълен релакс!

Cons:

Всичко ми хареса!

2026-05-11 • via Nuitee
M
Milanova • solo_traveller • bg
7
2026-05-10 • via Nuitee
I
Irina • solo_traveller • il
10
Pros:

Прекрасное местоположение...
Приветливый персонал.
Вкусная еда...
Чисто и уютно!

2026-05-10 • via Nuitee
S
Samardzhieva • solo_traveller • bg
10
2026-05-09 • via Nuitee
A
Adriana • couple • il
10
2026-05-08 • via Nuitee
M
Mocica • solo_traveller • ro
10
Pros:

Tot

Cons:

Nimic

2026-05-07 • via Nuitee
G
Gherca • solo_traveller • ro
10
2026-05-07 • via Nuitee
G
Gherca • solo_traveller • ro
10
Cons:

We could have used more storage space, and one or two extra chairs.

2026-05-07 • via Nuitee
Никол • couple • bg
10
Чудесен
Pros:

Хубав хотел с много учтив и любезен персонал, вкусна храна, разположен на хубава локация. Беше чисто, поддържано и спокойно за нашият престой. Спа зоната и басейна бяха чудесни.

2026-05-06 • via Nuitee
A
Asya • extended_group • bg
10
Pros:

Can only recommend the place - great location, great interior, polite staff, delicious food, free underground parking, clean and comfortable all the way. Wishing every hotel in Bulgaria to be like Park Hotel Ela.

2026-05-06 • via Nuitee
M
Marandescu • extended_group • ro
10
Pros:

Food, the spa, the rooms and the location

Cons:

Bath small, poll also small, but it was ok for our stay

2026-05-04 • via Nuitee
Десислава • couple • bg
10
2026-05-03 • via Nuitee
M
Magda • family_with_children • ro
10
Pros:

The room was big and cozy, newly renovated. The service was very good, the food was amazing

2026-05-03 • via Nuitee
T
Tomova • solo_traveller • bg
10
2026-05-02 • via Nuitee
I
Ivaylo • couple • bg
9
2026-05-02 • via Nuitee
Радул Венков • solo_traveller • bg
10
Pros:

Всичко ми хареса, със сигурност ще го посетя пак!

2026-05-01 • via Nuitee
S
S77 • solo_traveller • bg
9
2026-05-01 • via Nuitee