Hotel Orlovetz

Hotels
•
Independent
7.2 (4 reviews)
Pamporovo, Chepelare, Smolyan, 4870 , Chepelare , BG
359-088226606

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Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Mountain views
Cons:
Unbearably hot rooms
Inconsistent dinner service
Limited amenities

Categories

Cleanliness
8.5
Guests appreciated the cleanliness of the rooms and common areas, describing them as modern and well-maintained.
Service
7
Service received mixed reviews, with some guests praising the staff's friendliness, while others mentioned issues with responsiveness and problem-solving.
Location
9
The hotel's location was highlighted as a major positive aspect, with guests praising its proximity to key landmarks and public transport options.
Room Quality
7.8
Rooms were generally described as comfortable and offering great mountain views, but some guests had concerns about the lack of temperature control in the rooms.
Amenities
6.5
Amenities received mixed reviews, with some guests enjoying the variety, while others mentioned issues with the heating system and limited food service timings.
Value for Money
6.8
Opinions on value for money were divided, with some guests feeling the hotel did not meet a true 5-star standard in terms of service and amenities.
Food and Beverage
7.3
Food quality varied during the stay, with some guests praising the breakfast variety but expressing disappointment with the inconsistency of dinner service.
Overall Experience
7.8
Despite some drawbacks, most guests enjoyed their stay and appreciated the scenic mountain views offered by the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 05:40

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages at the spa or enjoy the health club, indoor pool, and outdoor tennis court for leisure activities.

Dining and Entertainment Options
Savor garden views at the a-la-carte restaurant, unwind at the bar/lounge or poolside bar, and enjoy room service.

Convenience and Business Amenities
Benefit from complimentary Wi-Fi, ski storage, and gift shops. Plus, access a business center, conference space, and dry cleaning services.

Book our family-friendly Hotel Orlovetz in Pamporovo today for a truly delightful stay near popular ski attractions.

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • General

    Gap period enforced between guest stays - 24 hours

See all policies

Location

Guest Reviews

7.2
Based on 4 reviews
Cleanliness: 8.5
Service: 7
Location: 9
Room Quality: 7.8
Amenities: 6.5
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.8
A
Anna • partner
8
Pros:

I recently stayed at Hotel Orlovetz and overall had a good experience, but with some notable drawbacks.

The hotel itself is great—the rooms are very clean, modern, and offer the best views you can get in Pamporovo. Waking up to those mountain views was definitely a highlight of the stay.

The breakfast was really good with a nice variety, but dinner was inconsistent. On Friday and Saturday, the food was great, but during the weekdays, it wasn’t nearly as good, likely due to fewer guests. Another issue was that they stopped bringing out fresh food by 7:40–8:00 PM, even though dinner is supposed to be served until 9:00 PM.

One of the biggest disappointments for a 5-star hotel was the heating system. There’s no way to control the temperature in the room—it runs on a central system and was unbearably hot. When we asked about it, we were simply told to open the windows, which is not what you’d expect from a luxury hotel.

Overall, the stay was enjoyable, but the hotel doesn’t quite live up to a true 5-star standard in terms of service and amenities.

2025-02-03 • via Nuitee
Z
Zdravko • family
10
Pros:

The hotel was nice, the roads was not clean from the snow.

2025-01-04 • via Nuitee
B
Beysin
4
Pros:

It is not clean, spoons, forks, knives, glasses, plates, dirty , the breakfast weak ,the food and drinks are not put new if they finish . The location and the staff at the door were good.

2024-02-27 • via Nuitee
K
Karl
10
Hotel Orlovetz
Pros:

Unbelievable hotel to stay in we booked an apartment and the room and view were absolutely magnificent, very helpful and friendly staff who could do enough for you, customer service at its highest level, week done hotel Orlovetz.. we will come back

2024-01-11 • via Nuitee