Port Antic Ciutadella by My Rooms Hotels TI

Hotels
8 (163 reviews)
Sant Jaume, 2 , Ciutadella , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Airport shuttle
Safety deposit box
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable beds
Cons:
Cleanliness issues
Poor room layout

Categories

Cleanliness
6.25
Several reviews mentioned the cleanliness issues, including dirty towels and lack of proper cleaning.
Service
8.75
General sentiment on service was mostly positive, with some comments on the staff being friendly.
Location
9.25
Consistently mentioned as excellent; multiple reviews praised the hotel's location.
Room Quality
7.75
Mixed feedback; some positive comments but also issues regarding space and comfort.
Amenities
7.25
Some amenities received praises, but others like heater function were criticized.
Value for Money
7.75
A few reviews indicated that the price was not reflective of the quality received.
Food and Beverage
8.75
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
8.25
Generally positive but with room for improvement based on specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Luxurious Accommodations

Port Antic Ciutadella by My Rooms Hotels offers air-conditioned rooms with modern amenities, including flat-screen TVs and complimentary toiletries. Enjoy a comfortable stay in the heart of Ciutadella.

Convenient Shared Facilities

Relax in the shared lounge or prepare a snack in the shared kitchen equipped with essential appliances. The hotel provides a hassle-free experience with convenient amenities for all guests.

Explore with Ease

Experience the beauty of Ciutadella with bike and car hire services available at the hotel. Discover nearby attractions such as Ciutadella Lighthouse and Naveta des Tudons, making your stay both relaxing and adventurous.

Book your stay at Port Antic Ciutadella by My Rooms Hotels now for a memorable experience in Ciutadella.

Important information:

The wifi signal, not having high speed in the old town, is not excellent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAH

Location

Guest Reviews

8
Based on 163 reviews
Cleanliness: 6.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.25
B
Berenger • family_with_children • fr
1
à éviter absolument, piège à touriste . seul but soutirer des nuites sans service ni écoute ni consideration
Cons:

suite erreur de reda. contact très difficile et aucune volonté d annuler , de emboîter malgré les preuves apportées

2026-09-18 • via Nuitee
R
Riccardo • couple • it
8
Cozy!
Pros:

La posizione è ottimale, in peno centro del borgo antico, vicinissimo a tutte le attrazioni storiche della Cittadella. Estremamente silenzioso. La struttura è dotata di tutti i servizi basilari (sia in camera, che nella cucina che nel cortiletto a comune) L'addetta al mantenimento è stata estremamente gentile e disponibile. Abbiamo apprezzato il buon funzionamento del bagno in camera; altrettanto apprezzabile il rispetto dell'identità della struttura.

Cons:

Non è stato il nostro caso ma, forse la camera è un pò troppo piccola per un soggiorno di medio-lunga durata.

2026-09-09 • via Nuitee
A
Ainhoa • solo_traveller • es
8
2026-09-08 • via Nuitee
E
Enzo • couple • fr
8
Au top !
2026-09-05 • via Nuitee
N
Nestor Miguel Angel • couple • ad
8
2026-09-04 • via Nuitee
A
Al • extended_group • gb
1
Avoid at all costs
Pros:

Nothing

Cons:

It’s a complete scam. The photos and text bear no relation to reality

2026-09-01 • via Nuitee
C
cristòfol • couple • es
6
Decepció
Cons:

No m ha agradat gens l habitació num 1. Molt claustrofòbica i sense finestres, molt poca llum natural. Unicament una porta que dona directe al carrer que per seguretat i intimitat millor no obrir. També s ha de dir que no estava neta l’habitació. Vaig demanar el canvi d habitació o que ens donessin una solució però no van atendre la nostra petició.

2026-08-31 • via Nuitee
M
Matias • solo_traveller • es
10
2026-08-26 • via Nuitee
M
Miguel Ángel • couple • es
7
Correcta
Pros:

Localizacion y precio

Cons:

Que no contacte contigo el anfitrión y estés esperando a que te pase las instrucciones y tener que llamarlo

2026-08-25 • via Nuitee
S
Stefano • couple • ar
4
Cons:

El baño es MUY malo. Horrible.

2026-08-25 • via Nuitee
S
Sabina • couple • es
9
Pros:

Alojamiento perfecto, ubicación inmejorable , un poquito pequeño pero muy manejable!!

2026-08-08 • via Nuitee
M
Maria Grazia • couple • it
7
Pros:

Posizione

Cons:

Portafinestra che apriva sulla strada e quindi non era possibile farlo

2026-08-07 • via Nuitee
J
JANAÏS • couple • fr
9
idéalement placé et agréable
Pros:

petit hôtel très sympa avec peu de chambre et chacun son intimité, la cuisine partagée est top et fonctionnelle avec un emplacement par chambre dans le frigo.
la chambre est sympa fidèle aux photos et nettoyée tous les jours, salle de bain top aussi.

2026-07-22 • via Nuitee
J
Juan • solo_traveller • es
10
2026-07-20 • via Nuitee
L
Laura • solo_traveller • es
9
2026-07-19 • via Nuitee
S
sara • couple • es
6
Pros:

La ubicación

Cons:

Que habían cucarachas en el pasillo.Y cuando limpiaron la habitación no barrieron la arena de la playa.

2026-07-19 • via Nuitee
P
paula • couple • es
2
2026-07-13 • via Nuitee
I
Isidora • couple • us
10
Charmy amazing place
Pros:

So clean great location super cute

Cons:

None

2026-07-10 • via Nuitee
M
Matos • couple • pt
9
Espectacular
Pros:

Localização excelente no centro.

Cons:

Tudo impecável!

2026-07-09 • via Nuitee
M
Margarida • solo_traveller • es
5
No creo que repitamos
Pros:

La ubicación es muy buena.

Cons:

La habitación estaba en la cocina por lo que por la mañana se oia el ruido de todos los huéspedes que pasaban por ella, ya que las habitaciones no están insonorizadas y cualquier ruido ppr pequeño que sea se oia. Por otra parte la ducha era vieja y le salia agua ppr todo menos por donde debia salir, aunque es cierto que te dan un número de asistencia era de noche y ya no llamamos. Tampoco funcionaba el enchufe de encima de la mesita de noche.
No te entra el desayuno, si bien hay una cafetera, las capsulas que habia eran de dolce gusto pero la cafetera era nespresso, bastante de mal gusto el detallito. En general parece mas un hostel con habitaciones privadas que un hotel.

2026-07-05 • via Nuitee