The Ritz-Carlton, Koh Samui

Hotels
•
The Ritz-Carlton Company, L.L.C
9.4 (707 reviews)
9/123 Moo 5, Tambon Bophut, Koh Samui , Choeng Mon Beach , TH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Memorable birthday surprises
Outstanding spa treatments
Cons:
Odd property layout
Lack of cozy evening bar near the beach

Categories

Cleanliness
9.14
No specific concerns mentioned, indicating standard cleanliness for this hotel tier.
Service
9.99
The staff is highlighted for going above and beyond to provide exceptional service.
Location
9.15
Great location noted in reviews and accessibility emphasized.
Room Quality
9.1
Exceptional room quality with great size and amenities mentioned.
Amenities
9.63
Guests enjoyed outstanding spa treatments and overall amenities.
Value for Money
9.09
High quality and exceptional experiences justify the prices.
Food and Beverage
9.14
Great food and dining options mentioned, contributing positively.
Overall Experience
9.99
A truly unforgettable and remarkable experience as expressed in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:05

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities and Amenities

The Ritz-Carlton, Koh Samui offers a plethora of features to make your stay unforgettable. From the well-equipped fitness centre to the relaxing terrace overlooking the ocean, every moment at this 5-star hotel is designed for your comfort and enjoyment. The property also boasts a children's playground, perfect for families looking to unwind and have fun together.

Culinary Delights and Exquisite Dining Experience

Indulge your taste buds at the on-site restaurant, known for its delectable Asian cuisine. Start your day with a sumptuous American breakfast in the picturesque breakfast area. Whether you're a food enthusiast or simply looking for a satisfying meal, this hotel caters to all your dining needs.

Convenience and Exceptional Service

With a multilingual staff ready to assist you in English, Thai, and Chinese, your every need is taken care of at The Ritz-Carlton, Koh Samui. Whether you're planning a day of sightseeing, need tickets arranged, or require business services, the attentive team is dedicated to ensuring your stay is seamless and stress-free.

Book your stay now at The Ritz-Carlton, Koh Samui for an unparalleled experience in Choeng Mon Beach.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Location

Property Video

Guest Reviews

9.4
Based on 707 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.15
Room Quality: 9.1
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
לין אהרון • family_with_children • il
10
לא יצאנו כל היום מהבריכה הפרטית שלנו.
Pros:

החדר הכי מפנק ויפה שהיינו בו אי פעם. הבריכה הפרטית עם הנוף המשוגע הוא משהו שנזכור עוד שנים רבות קדימה. המנקה של החדר שהרגישה כמעט כמו עוזרת אישית היה בונוס מפנק.

Cons:

האווירה והחוויה בחדר האוכל קצת טעון שיפור, בעיקר מבחינת שירות ונוחות, האוכל טעים אבל החוויה הכוללת יחסית למלון יוקרתי לא מספקת עד הסוף.

2026-10-13 • via Nuitee
A
AHMET MURAT • solo_traveller • tr
10
2026-10-10 • via Nuitee
V
valeri • couple • il
9
2026-10-09 • via Nuitee
S
Sho • couple • jp
9
2026-10-08 • via Nuitee
F
FARQUE • couple • fr
10
2026-10-07 • via Nuitee
D
David • couple • il
10
2026-09-14 • via Nuitee
M
Mazal • solo_traveller • il
8
Pros:

Breakfast is overrated.

Cons:

Too many stairs to get to our room.

2026-09-14 • via Nuitee
S
STÉPHANIE • couple • fr
2
2026-09-06 • via Nuitee
T
Talal • solo_traveller • sa
9
Enjoyable and repeatable
Pros:

Elegant, simple, comfortable and clean.

Cons:

Long time for buggies to arrive.

2026-09-04 • via Nuitee
L
liat • couple • il
10
מקום מושלם ממליצה מאוד!!!
Pros:

ריזורט מושלם, סוויטה מרווחת ומושלמת, שירות אדיב, מצוין, מעולה ארוחת בוקר מפנקת ביותר

2026-09-02 • via Nuitee
H
Handelman Toledano • couple • il
10
2026-08-31 • via Nuitee
S
saud • couple • sa
8
very good overall but need some of the plumbing renewed.
Pros:

The facilities were excellent and the food from all the restaurants was great.

Cons:

The toilet doesn’t flush very well and keeps the smell a little in the villa. Some staff members were a bit rude at the front desk; like when I was checking out and asking about the deposit plus the room charge that I paid upon checking in. I was trying to clear up my understanding of the remaining amount but the lady at the front desk was quite impatient with me and not very helpful. I had to google some stuff after leaving just to make sure I was not charged twice.

All other staff members were great.

2026-08-31 • via Nuitee
M
Mohammad • couple • kw
9
2026-08-31 • via Nuitee
S
shmuel • family_with_children • il
8
Would give a 10 unless the useless beach.
Pros:

Staff helpfulness and courtesy.
Modern luxurious rooms.
Variety of breakfast buffet.

Cons:

They claim to have a private beach, which is correct.
The beach is secluded and good for taking nice pictures.
What they don't tell you is that the beach is pretty much useless, because it is rocky and shallow.
We ended up calling a bolt daily to reach Choeng Mon beach, which is good for swimming.
Additionally, it is difficulty to get around because it is on a hillside. You need to call a buggy almost everywhere.

2026-08-30 • via Nuitee
O
Oren • family_with_children • il
8
Pros:

מלון מצוין ואיכותי מאד. בריכה כיפית. חוף ים צמוד אך לא מוצלח כי הוא מאד סלעי. המלון עצום בגודלו ומחייב נסיעות מכל מקום לכל מקום - פחות נוח.
הילדה שלנו חלתה במהלך השהייה וזכתה ליחס מדהים ואישי מכל צוות המלון, אפילו ממנהלת המלון - ממש חריג לטובה. מיני גולף אחלה וכיפי. חדר אוכל מצוין אבל לא ממוזג. חדרים גדולים ומפנקים מאד.

2026-08-30 • via Nuitee
N
Nora • couple • fr
8
Incroyable
2026-08-24 • via Nuitee
N
Nora • family_with_children • gb
10
2026-08-24 • via Nuitee
I
iluz • family_with_children • il
9
חופשה מדהימה, אך תלוי הרכב
Pros:

נקי, מרשים, צוות שירותי ומפנק

Cons:

התניידות (מחכים זמן רב לעגלת גולף לפעמים)
מרחק מהמרכז

2026-08-24 • via Nuitee
9
956shanas • Couples
10
Book this!
Pros:

The Spa here is an incredible experience! We came 2x in 4 days!
Angie & Fon were our massage therapists and they did an amazing job for our couples massages.
Dawnii has also been another great person who has provided 5 star service the entire stay.

5 stars. Book this!

2026-08-15 • via Tripadvisor
T
Tiago • couple • ch
9
Pros:

The Ritz-Carlton is one of the benchmarks of luxury hospitality, and for that reason, we believe the same high standards should be consistently maintained wherever in the world the brand is represented.

Overall, we very much enjoyed our stay. The food was excellent, most of the staff were genuinely kind and welcoming, and our room — especially the private pool — was incredible.

On a very positive note, every member of the housekeeping team who looked after our room was absolutely wonderful — incredibly kind, attentive and deserving of five stars.

We were also genuinely touched by the beautiful gesture of the hotel offering us two plants to take home. It was unexpected, personal and something we will remember with great affection.

The Ritz-Carlton Koh Samui has enormous potential and can absolutely compete with some of the very best luxury resorts on the island. With greater consistency and more rigorous attention to service standards, the overall experience could truly match the level expected from the Ritz-Carlton name.

Cons:

However, there were several details that, in our opinion, fell below the standard expected from a Ritz-Carlton. The resort is very large, so getting around by buggy is almost essential. On several occasions, we requested a buggy that simply never arrived. Eventually, we gave up and walked to the restaurant. Of course, walking is not a major issue, but when a transportation service is part of the resort experience, it should be reliable.

Another point concerned the behaviour of some children around the pool. We witnessed ice cream being thrown into the pool and pizza being dropped into the water. While the hotel is obviously not directly responsible for the behaviour of its younger guests, we believe the team should intervene more firmly in situations like these and address the parents when behaviour starts affecting the experience of other guests and the resort facilities.

2026-08-14 • via Nuitee