The Ritz-Carlton, Koh Samui

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (663 reviews)
9/123 Moo 5, Tambon Bophut, Koh Samui , Choeng Mon Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Memorable birthday surprises
Outstanding spa treatments
Cons:
Odd property layout
Lack of cozy evening bar near the beach

Categories

Cleanliness
9.14
No specific concerns mentioned, indicating standard cleanliness for this hotel tier.
Service
9.99
The staff is highlighted for going above and beyond to provide exceptional service.
Location
9.15
Great location noted in reviews and accessibility emphasized.
Room Quality
9.1
Exceptional room quality with great size and amenities mentioned.
Amenities
9.63
Guests enjoyed outstanding spa treatments and overall amenities.
Value for Money
9.09
High quality and exceptional experiences justify the prices.
Food and Beverage
9.14
Great food and dining options mentioned, contributing positively.
Overall Experience
9.99
A truly unforgettable and remarkable experience as expressed in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:05

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities and Amenities

The Ritz-Carlton, Koh Samui offers a plethora of features to make your stay unforgettable. From the well-equipped fitness centre to the relaxing terrace overlooking the ocean, every moment at this 5-star hotel is designed for your comfort and enjoyment. The property also boasts a children's playground, perfect for families looking to unwind and have fun together.

Culinary Delights and Exquisite Dining Experience

Indulge your taste buds at the on-site restaurant, known for its delectable Asian cuisine. Start your day with a sumptuous American breakfast in the picturesque breakfast area. Whether you're a food enthusiast or simply looking for a satisfying meal, this hotel caters to all your dining needs.

Convenience and Exceptional Service

With a multilingual staff ready to assist you in English, Thai, and Chinese, your every need is taken care of at The Ritz-Carlton, Koh Samui. Whether you're planning a day of sightseeing, need tickets arranged, or require business services, the attentive team is dedicated to ensuring your stay is seamless and stress-free.

Book your stay now at The Ritz-Carlton, Koh Samui for an unparalleled experience in Choeng Mon Beach.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 663 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.15
Room Quality: 9.1
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
T
T9652CLsophiee Family Dubai, Emirate of Dubai
10
Wonderful stay - we will be back!
Pros:

Beautiful location and wonderful staff throughout our stay. View at reception, Maya at breakfast, and the Muay Thai team were all incredibly accommodating, friendly, and helpful. They truly made our experience special. We would definitely come back!

2026-06-26 via Tripadvisor
D
Daydream68568184617 Couples
10
Pure Relaxation in Koh Samui
Pros:

I had a massage at The Ritz-Carlton, Koh Samui and it was a great experience.

Therapists Link and nw were very professional and attentive, and the massage was extremely relaxing. After the session, Saan kindly served champagne, which made the experience feel even more special.

Overall, excellent service and highly recommended.

2026-06-26 via Tripadvisor
P
Paul extended_group gb
6
Get the basics right first.. the management need to fulfil their responsibilities & obligations. Basically don’t con
Pros:

The rooms were comfortable. Grounds well maintained.

Cons:

Very poor quality food that was overpriced, especially around the pool area .Not what I would expect for this level of hotel of this standard . The breakfast area was unbearable, no aircon , only fans that constantly blew hot air around the room . Moving around the hotel on the golf carts was often very slow . The beach was a huge disappointment, with the hotel only allowing 4 sun beds for the entire hotel , & a large pipe running through the centre of the very limited space.Attention to detail was absent .

2026-06-26 via Nuitee
T
tarun solo_traveller in
8
Pros:

Pool villa

Cons:

No air-conditioning in the breakfast area

2026-06-23 via Nuitee
G
GoPlaces41195454672 Couples
10
Amazing!
Pros:

Amazing experience at the Spa Village. Thank you to Rose, Rainny, Nookweed for the wonderful hospitality and massage. Highly recommend for a relaxing time 🫶🏼

2026-06-22 via Tripadvisor
V
Voyage51989393154 Couples
10
Calm, cool and relaxed
Pros:

The experience was immaculate and relaxing at Spa Village. Had a relaxing one hour massage from head to toe. Appreciate Rose, Rainny and Nookweed for the wonderful hospitality. 10/10 recommend.

2026-06-22 via Tripadvisor
I
Inspire60418697493 Couples
10
spa is very good
Pros:

Rose, pha, Rina. They are very kind. spa is very very good. Thanks to them, it was refreshing, cool, and nice.

2026-06-20 via Tripadvisor
E
Elena couple es
9
2026-06-20 via Nuitee
T
travchav Business Sandhurst, Berkshire, England
10
Out of this world. In a great way. Can’t wait to return.
Pros:

I don’t often write reviews, 6 probably in 20 years, and certainly NOT before leaving but this place has caused me to do so.

My Marriott app tells me I’ve stayed 961 nights at Marriott. Many of them absolutely excellent but this one is totally 5 star. I would say more like 7.

Great attention to detail, staff who seem to really care, pristine facilities, the team like each other and cooperate to work well to provide top notch service.

I do have Ambassador status but I don’t think it came into it - it seems, correctly, that EVERY guest is valued and great care is taken of their security and comfort.

Will miss you when I check out soon. Already planning our return, please keep it up. Special shout out to Mr Ping, Mr Jeep and Monsieur Tomas. Regards Mr AM 9116

2026-06-18 via Tripadvisor
O
Or rachel couple il
10
2026-06-18 via Nuitee
N
Nayef couple sa
10
It was amazing
Pros:

I loved it so much I extended 2 extra days

Cons:

It had a very modest beach and not very near to another good option

2026-06-17 via Nuitee
A
Abdulrahman couple qa
4
Exceptional service, outstanding food, and a wonderful spa experience made our stay memorable, although some aspects of
Pros:

The service was exceptional throughout our stay, and every staff member was warm, friendly, and professional. The food quality exceeded our expectations, and our dining experiences were truly outstanding. We also enjoyed the spa experience very much, which was relaxing and memorable. Overall, the hospitality and attention to detail from the team were excellent.

Cons:

The villa did not fully meet our expectations. The photos on Booking.com suggested a full sea view, but in reality the sea was much farther away and partially blocked by trees. The bedroom air conditioning remained too warm despite two visits from the engineering team. In addition, the TV placement in the bedroom was not practical for watching from the bed, and the sofas and seating area in the living room were not comfortable.

2026-06-16 via Nuitee
M
Mauricio couple br
10
Very big and has great views! My room was wide and nice, staff is nice. Pool was a little disappointing, but the Spa was
2026-06-16 via Nuitee
R
Road778027 Friends getaway
10
Another wonderful visit to the Ritz Carlton Koh Samui
Pros:

Another fantastic stay at the Ritz Carlton Koh Samui. We previously visited in November last year and had such a beautiful time that we had to come back again.

From the moment we arrived we were made to feel like family. It was great seeing so many friendly faces that we remembered from our last visit.

I’d like to especially call out Reuben and Muhammed who met us at the check-in and very quickly and smoothly checked us into our room. The fantastic Lucky escorted us to our Villa and kindly introduced the resort to our friends who hadn’t visited before. Her friendly nature is hugely infectious and is an asset to the hotel.

The facilities at the resort, are second to none. It is a truly beautiful resort with a fantastic pool area , attentive staff, great breakfast offering and beautiful restaurants on site. The Location is fantastic to be able to also visit the fisherman’s village and the night market.

The villas are beautifully decorated and have great quality furnishings and linens and having a private pool makes it feel the ultimate luxury experience. The cleaning team are fantastic and the room was always made beautifully after a day out at the beach. A great quality touches the evening turn down service where anything you need is provided such as fresh towels, New robes or a replenished mini bar.

Jinn at the property is fantastic, we met her at our previous visit when they were decorating the resort for Christmas, it was fantastic to see her again, she made us feel hugely welcomed, always with a friendly smile, providing us suggestions and tips on places to visit. She is genuinely one of the nicest and most professional people we have met whilst travelling around the world.

I also wanted to call out Jum Jim who was fantastic, providing us information and looking after us during our stay as well as Ping who always ensured that we were looked after around the pool area.

I would definitely visit the property again, and I’m already planning my next trip

5 stars!

2026-06-14 via Tripadvisor
M
meganaK3009BH Family
10
Focus massage
Pros:

My twin and I went for a focus massage. Pui and Rainy were incredible with us. Asked us how much pressure we would like, the oils we could pick from and gave incredible massages. I have quite a few knots in my back, and rainy was great at getting all of them. Highly recommend both Pui and Rainy, if you are coming here for a massage :)

2026-06-14 via Tripadvisor
F
Freedom56250515468 Couples
10
Good experience in spa village
Pros:

Mei Rina is good massage therapist!
50 minutes passed quickly!

2026-06-11 via Tripadvisor
X
X2240JLlisac Couples
10
Wonderful, relaxing and soothing experience.
Pros:

Absolutely beautiful experience, relaxing atmosphere and very friendly and professional staff, I would highly recommend.

2026-06-10 via Tripadvisor
I
ido1111 Couples Rishon Lezion, Central District
10
Absolute bliss at The Ritz-Carlton Spa!
Pros:

I had an absolutely incredible experience at the resort's spa. I booked a 90-minute massage, which was expertly performed by Link. She was amazing—highly professional, incredibly thorough, and deeply attentive to my body's needs and tension points throughout the entire session. After the treatment, I felt completely relaxed, grounded, and fully rejuvenated, exactly what I was hoping for. If you are staying here, treating yourself to a session with Link is an absolute must!

2026-06-09 via Tripadvisor
E
ericlC6397YP Couples
10
An excellent experience highlighting the peak of staff accomodation
Pros:

Truly an amazing resort with the highlight being the incredibly friendly and accomodating staff. The amenities are incredible and the level of care taken in refining every aspect is outstanding. Special mention goes to their spa experiences; Plei, Mui and Rose made the experience unforgettable and we were so relaxed for our flight out.

2026-06-09 via Tripadvisor
Z
Zane couple ae
9
2026-06-06 via Nuitee