The Ritz-Carlton, Koh Samui

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (565 reviews)
9/123 Moo 5, Tambon Bophut, Koh Samui , Choeng Mon Beach , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Memorable birthday surprises
Outstanding spa treatments
Cons:
Odd property layout
Lack of cozy evening bar near the beach

Categories

Cleanliness
9.14
No specific concerns mentioned, indicating standard cleanliness for this hotel tier.
Service
9.99
The staff is highlighted for going above and beyond to provide exceptional service.
Location
9.15
Great location noted in reviews and accessibility emphasized.
Room Quality
9.1
Exceptional room quality with great size and amenities mentioned.
Amenities
9.63
Guests enjoyed outstanding spa treatments and overall amenities.
Value for Money
9.09
High quality and exceptional experiences justify the prices.
Food and Beverage
9.14
Great food and dining options mentioned, contributing positively.
Overall Experience
9.99
A truly unforgettable and remarkable experience as expressed in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:05

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities and Amenities

The Ritz-Carlton, Koh Samui offers a plethora of features to make your stay unforgettable. From the well-equipped fitness centre to the relaxing terrace overlooking the ocean, every moment at this 5-star hotel is designed for your comfort and enjoyment. The property also boasts a children's playground, perfect for families looking to unwind and have fun together.

Culinary Delights and Exquisite Dining Experience

Indulge your taste buds at the on-site restaurant, known for its delectable Asian cuisine. Start your day with a sumptuous American breakfast in the picturesque breakfast area. Whether you're a food enthusiast or simply looking for a satisfying meal, this hotel caters to all your dining needs.

Convenience and Exceptional Service

With a multilingual staff ready to assist you in English, Thai, and Chinese, your every need is taken care of at The Ritz-Carlton, Koh Samui. Whether you're planning a day of sightseeing, need tickets arranged, or require business services, the attentive team is dedicated to ensuring your stay is seamless and stress-free.

Book your stay now at The Ritz-Carlton, Koh Samui for an unparalleled experience in Choeng Mon Beach.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 565 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.15
Room Quality: 9.1
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
Ádám family_with_children hu
10
Pros:

Nagyon tetszett a szálloda elhelyezkedése kisgyerekes családként nagyon örültünk neki hogy a kids clubban a személyzet valóban foglalkozott és játszott a gyerekkel nemcsak a tévét mutatták neki. A medence hatalmas volt nagyon jó volt a hőmérséklete és szinte végig üres volt. Jókat lehet benne úszni. Az éttermek és az ételek rendkívül finomak voltak a személyzet mindenhol kimagaslóan kedves volt velünk.

2026-02-11 via Nuitee
R
Rivka couple il
9
מלון טוב מאוד עם צוות מיומן ואדיב בצורה יוצאת דופן
Pros:

מלון מפנק, צוות מיומן ואדיב מאוד מאוד , חדרים סופר נקיים , שרות
חדרים מעולה , בריכה נהדרת , אוכל טעים .
ראויה לציון jam מהמסעדה על החוף שסייעה לנו מאוד

Cons:

צריך לקחת
בחשבון שהמלון משתרע על שטח עצום וההתניידות בו ברובה היא עם רכבי גולף קטנים

2026-02-10 via Nuitee
C
Christoph solo_traveller gb
10
2026-01-25 via Nuitee
C
Christoph solo_traveller gb
10
For a dream holiday, book the Ritz Calrlon Koh Samui
Pros:

We had an ultimate pool villa with a beautiful layout, amazing beach views nestled in quiet and exceptionally well maintained hotel grounds. The friendliness and efficiency of the staff was top notch and the food in the restaurants was excellent.

2026-01-25 via Nuitee
S
Saif couple om
10
2026-01-21 via Nuitee
S
sojoud couple sa
10
Highly recommeded
Pros:

The best stay

Cons:

Nothing at all

2026-01-19 via Nuitee
T
Torfinn couple ee
5
Great villa/room, mediocre breakfast, poor offering of seafood in seafood restaurant+price too high
Pros:

Breakfast can be described as follows: Great Volume, Mediocre Quality

Cons:

Felt like one was in large low quality canteen. Nothing exclusive, felt like boarding a RyanAir flight...

2026-01-19 via Nuitee
F
Fatimah extended_group sa
10
Amazingly fabulous
Pros:

Everything was perfect. Way beyond expectations. Really nice and friendly stuff.

Cons:

The beach area if you’re planning to swim, it’s kinda rocky (rocky beach)

2026-01-19 via Nuitee
S
Sujata family_with_children us
9
Relaxing Getaway with Sea Views, Fire Shows & Sunset Cocktails
Pros:

Our stay at The Ritz-Carlton, Koh Samui was a truly memorable experience. The resort is stunning — nestled into the hillside with sweeping ocean views and surrounded by lush greenery, it feels like a peaceful sanctuary.

Although we didn’t book a villa with a private pool, we were pleasantly surprised to be upgraded to a beautiful sea view room upon arrival. The view was breathtaking and made our stay feel even more special.

From start to finish, the service was exceptional — every staff member was warm, professional, and eager to help. The room was immaculate, elegant, and comfortable, and we loved waking up to ocean views and birdsong each morning.

The breakfast buffet was outstanding, offering a wide selection of Thai and international dishes in a lovely setting. We also really appreciated the daily Appreciation Hour from 5:30 to 6:30 p.m., where guests can enjoy the “cocktail of the night” — a thoughtful and relaxing touch before dinner.

One of the highlights of our evenings was dining at Sea Breeze restaurant, where we enjoyed not only great food but also the fire show by the beach — such a magical way to end the day.

Though the resort is spread out, buggy service was prompt and efficient. We loved the peaceful, tucked-away location, which made it easy to unwind and truly disconnect.

We left feeling pampered and refreshed, with beautiful memories and a strong desire to return. Highly recommend for anyone seeking luxury, tranquility, and a few unique touches along the way.

2026-01-19 via Nuitee
B
Barbara couple gb
10
Great place to stay!
Pros:

This place was amazing. The staff were so friendly and could not do enough for us. We stayed in a pool villa which had everything we needed. Breakfast was fantastic, had everything you could want for breakfast. Hotel gym was great too! Taxis were easy to get to and from hotel to travel into main towns

2026-01-19 via Nuitee
L
Lydia couple sg
2
2026-01-19 via Nuitee
A
Anna solo_traveller gb
10
Perfect luxury experience
Pros:

Service levels were incredible, the staff were very thoughtful about small details and treat you like royalty. Beautiful hotel. Spa area is amazing! Everything was perfect, couldn’t recommend it more.

2026-01-15 via Nuitee
M
M Isabel couple mx
10
2026-01-13 via Nuitee
A
Anthea couple au
7
Luxury rooms in a big resort.
Pros:

The room is excellent. Really large for two people, comfortable and lovely amenities.
The staff throughout the resort are friendly and very accommodating.

Cons:

It’s a big resort and it can be busy in areas like the breakfast buffet, pool and pool bar. Staff do their best to accommodate to so many people.
Location is a bit isolated but the resort is designed to not leave.

2026-01-11 via Nuitee
T
tom_go extended_group de
10
Sehr schöne, luxuriöse Anlage mit schönen Pools und Strand
Pros:

Sehr schöne, große Anlage, sehr nettes Personal. Besonders die Pools (am Strand/Spa) waren Excellent

Cons:

Schlafsofa war leider unbequem.

2026-01-10 via Nuitee
D
Daria couple cy
9
Beautiful hotel, great spa treatment and the most kind and helpful stuff that made our stay perfect
Pros:

Beautiful greenery and flowers around the hotel, room was beautiful with an amazing sea view, the stuff was so kind, welcoming and helpful.

Cons:

We loved absolutely everything, the only thing I would point out is the pool towels and sunbed couchons need replacing they were quite dirty and had spots from cleaning materials
Also out mini bar wasn’t renewed during our stay but none of it ruined the pleasure of staying in the hotel

2026-01-06 via Nuitee
חיים couple il
10
Pros:

מלון מושלם מפנק ומפואר , אחד מהמקומות היפים בתאילנד , שהינו בוילה עם בריכה פרטית , חדר ענק, שירות חדרים כל הזמן , בריכה ענקית על חוף הים , אחזור לקוסומוי רק בשביל המלון הזה

Cons:

בגלל ששטח המלון בגודל של עיר שלמה. ההתניידות ממקום למקום זה ברכבי גולף , הם זמינים כל הזמן ונותנים שירות מצוין אבל עדין זה קצת מקשה, חוף הים עצמו מלא בחצץ שקצת מקשה על השהייה בו , אבל הכל מתגמד בשביל המלון המפואר והמפנק הזה

2026-01-06 via Nuitee
5
528traceyi Family
10
Perfect Stay with Remarkable Personal Touches
Pros:

We stayed with family to celebrate my 60th birthday, and from the moment we arrived the hotel staff went above and beyond to turn the entire week into one continuous celebration. No opportunity was missed — at breakfast, lunch, dinner, and even in our room — to surprise me with cakes, singing, and beautifully decorated leaves with “Happy Birthday” written on them. It genuinely felt as though every single staff member knew and remembered my birthday throughout the week.

Even my sister, who joined us for the celebration, received a thoughtful card thanking her for choosing to stay at the hotel for my birthday. It’s these small, personal gestures that make such a big difference, and they truly made me feel incredibly special.

There are far too many staff members to single out, as every interaction was marked by exceptional service. However, I would like to mention Tanzi, the hotel manager, who was always happy to stop for a chat and check that everything was perfect.

My spa facial was outstanding — not only was the treatment itself sublime, but sharing the experience with my daughter in the same room made it even more memorable. Running a luxury hotel of this size cannot be easy, especially given the high (and sometimes unreasonable!) expectations of some guests — something we witnessed firsthand. The staff handled every situation with remarkable calm, professionalism, and respect.

Our room was exceptional in both size and amenities — we couldn’t have asked for more (aside from the unexpected tree snake that almost fell on me as I stepped outside one day!).

Thank you to everyone who made our stay truly unforgettable. It exceeded all expectations, and we will absolutely return and wholeheartedly recommend this hotel to others.

2025-12-31 via Tripadvisor
R
RosieATL Family Alpharetta, Georgia
8
Great beach, people, food, but layout design is a bit odd.
Pros:

Stayed 3 nights here. Property is huge. I think it’s the biggest resort on Samui. People and service are awesome. Especially front desk, breakfast, pool and meals…so just about everyone!! As an Ambassador elite, status was respected. Must use golf carts to get around the entire property. The design of several buildings is just plain odd. It’s a tough thing to change but we found the fengshui of the property to be off otherwise it would be top tier. Lots of great restaurant choices. Hotel is in a great location in the island.

2025-12-30 via Tripadvisor
H
H9429NZ_ Couples
10
Amazing Ritz Carlton experience
Pros:

i am Korean. so amazing exprience i have never seen before. i recommanded for everyone. room was so pretty good. and atmosphere made me calm. if i have chance to go to vacation, i always go to Ritz Carlton. thank you. and Som, Fon, Saan is very kind people. 🥹

2025-12-30 via Tripadvisor