Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Comfortable rooms
Good location
Cons:
Carpet cleanliness issues
Crowded breakfast times
WiFi needs improvement

Categories

Cleanliness
8.98
Some reviews mention the need for cleaning, particularly in carpets and sofas.
Service
10
Staff are consistently described as friendly and efficient.
Location
10
Positive mentions of location near attractions and good walking options.
Room Quality
9.98
Rooms are generally described as clean, spacious, and comfortable.
Amenities
9.98
Hotel facilities and amenities received positive feedback, though some areas need improvement.
Value for Money
10
Multiple reviews affirm the hotel offers excellent value for the price.
Food and Beverage
9.48
Breakfast options received good reviews, though crowding was a concern.
Overall Experience
9.98
Overall, guests expressed a positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:53

Property Description

Luxurious Accommodation with Stunning Views

Unwind and Relax: Guests can enjoy a dip in the outdoor swimming pool, soothing massages, and a hot tub at the spa center.

Delightful Dining Options: Indulge in American and Asian cuisine at the on-site restaurants or savor a delicious à la carte dinner at Babylon Garden 26.

Convenient Amenities: With free WiFi, a fitness room, and a business center, Fivitel Da Nang ensures a comfortable stay for all guests.

Experience luxury and relaxation at Fivitel Da Nang. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 550,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 781 reviews
Cleanliness: 8.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.98
Value for Money: 10
Food and Beverage: 9.48
Overall Experience: 9.98
L
Li • extended_group • sg
10
Pros:

Good location and river view

2026-06-20 • via Nuitee
C
CHIN CHIH • couple • tw
9
2026-06-20 • via Nuitee
B
BDo • solo_traveller • us
10
Pros:

Wonder time with FO team support such as Van , Nhi, Hanh, Van, Lisa, Vy, Julia

2026-06-16 • via Nuitee
K
Khai Nguyen Trong • solo_traveller • vn
10
2026-06-12 • via Nuitee
K
KEVIN • family_with_children • us
8
GREAT CENTRAL LOCATION AND FACILITY
Pros:

IT WAS A FINE PROPERTY JUST NOT ON THE BEACH. IT WAS ON THE RIVER.

Cons:

NOT ON BEACH

2026-06-12 • via Nuitee
R
Renge • solo_traveller • cn
10
2026-06-12 • via Nuitee
T
Thi My Dung • couple • ca
4
2026-06-02 • via Nuitee
N
Nadiah Awatif • family_with_children • my
10
Gonna stay here again in the future
Pros:

The view from my room is very perfect! Love it 🥰🥰

2026-05-31 • via Nuitee
A
Anupkumar Suraj Bhan • couple • in
8
Check in staff spoiled the stay in an otherwise fantastic property
Pros:

The rooms are large and exceptionally good. The view of the river is excellent from the room windows, at least our balcony had a city view which is nothing special. The location of the hotel is fairly good on the river banks and in an upmarket area and walkable distance from the major river side attractions and markets. Not very far from airport either. Breakfast is average.

Cons:

I found the behaviour of the receptionist lady who did my check in to be outright rude and unwelcoming. I even felt that her behaviour was outrightly biased against an Indian passport holder. The hotel seems to be getting too many Indian group tours and seems that may have caused this bias. Rest all the reception staff and the bell boys were all very curteous, welcoming and hospitable except this one lady with spectacles. I didn’t get her name.

2026-05-23 • via Nuitee
A
Andrea • couple • sk
10
Pros:

Reception Ok 👍👍👍👍

2026-05-21 • via Nuitee
M
Maria Aife • extended_group • ph
9
Good location, good food!
Pros:

The breakfast buffet

Cons:

The lights on the desk are dim. Not conducive for working something near it.

2026-05-19 • via Nuitee
J
Julian • solo_traveller • sg
10
Pros:

Super clean, nice location, decent breakfast. Super comfy bed!

2026-05-17 • via Nuitee
L
Lisa • solo_traveller • gb
3
Very uncomfortable experience, falsely accused by staff of staining pillow case
Pros:

Beds were comfortable and the views from the rooftop seating area and pool were amazing

Cons:

We were accused of stsining a pillow case, which we had noticed was marked on check in but didn't make a fuss as it looked like an old dye transfer stain that had been washed quite a few times.
This was mentioned to my son and me by Mr Shiny when we went to pick up our key from reception after being out all day. I explained that the stain was there when we arrived but it didn't really bother us so we didn't report it. We were basically told it was our fault and Mr Shiny queried if it was from my husband's hair products, to which I stated my husband does not use any. We were advised that we would not be charged on this occasion, but if it happened again we would be fined the costs for professional cleaning. I stated again that we hadn't caused the stain but Mr Shiny was insistent that we had.
When we went up to our room we found a written warning about the pillow case. At which stage we decided to check our existing bedding that had just been changed by the house keeping staff and found further marks on my son's new bedding.
My husband then returned and we reported this with photo evidence to Mr Shiny who sent housekeeping staff back to our room to change the sheets again.
We decided at this stage that we no longer felt comfortable/Safe staying in the Fivitel even though we'd already paid for a further two nights. We were worried to even put our feet up on the bed in case we got charged for any small marks. We felt really uncomfortable and totally targeted by the staff so booked another hotel through booking.com and checked out straight away.
Please be warned about the housekeeping staff in this hotel, we later read previous reviews of other guests that had experienced similar issues and been charged quite a lot for supposedly stained bedding and towels.
The hotel is not in the best state of repair anyway with lots of carpet stains in our room, plus the fridge in the second bedroom of our apartment didn't work.

2026-05-16 • via Nuitee
S
SE EUN • solo_traveller • au
7
2026-05-07 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Pros:

Duży komfortowy pokój, codziennie sprzatany. Bardzo przyjemny zestaw do mycia.

Cons:

Duży balkon jednak bez możliwości wykorzystania bo brak jakichkolwiek mebli czy krzeseł do siedzenia.

2026-05-05 • via Nuitee
K
Katharina • couple • de
8
Pros:

Hervorzuheben ist das sehr nette Personal. Die Lage ist auch super und der Pool auf dem Dach ist ein Highlight.

Cons:

Leider setzt man beim duschen zwangsläufig das halbe Bad unter Wasser.

2026-05-04 • via Nuitee
N
Nhung • family_with_children • vn
10
2026-05-02 • via Nuitee
B
Brigitte • solo_traveller • gb
10
Pros:

Very good all around

2026-05-02 • via Nuitee
C
Corrado • couple • it
10
Peccato essere rimasto solo 3 giorni
Pros:

Posizione centrale,pulizia e servizi di ottimo livello

2026-04-28 • via Nuitee
J
Julie • couple • gb
10
Relaxing and beautiful views
Pros:

Lovely staff, rooms and food!

Cons:

Nothing, everything was great!

2026-04-25 • via Nuitee