Facilities

Free breakfast
Meeting rooms
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Fireplace in lobby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Delicious breakfast
Friendly staff
Cons:
Room design mismatch with booking
Insufficient check-in explanation

Categories

Cleanliness
9.09
The room was well maintained and very clean.
Service
8.96
Special thanks to Ms. Akilay at the reception for her kindness and care.
Location
8.9
Hôtel très bien placé proche centre ville.
Room Quality
8.05
Room did not look like the design twin that was advertised.
Amenities
8.88
Standard quality for this hotel tier.
Value for Money
8.54
Standard quality for this hotel tier.
Food and Beverage
9.09
The breakfast buffet was plentiful and delicious.
Overall Experience
8.86
We were very pleased with everything.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:23

Property Description

Experience the charm of Bugu Hotel, ideally nestled in the heart of Bishkek.

Exceptional Comfort
Relax in one of our 13 air-conditioned rooms, featuring down comforters, premium bedding, and flat-screen televisions. Enjoy modern amenities such as complimentary Wi-Fi and private bathrooms stocked with essential toiletries.

Convenient Amenities
Take advantage of our complimentary buffet breakfast served daily, 24-hour room service, and on-site hair salon. Unwind by the fireplace in the lobby or indulge in a refreshing drink at our inviting bar/lounge.

Prime Location
Explore the vibrant surroundings with ease, as the hotel is just a short walk from top attractions including Kyrgyz National Philharmonic Hall and Manas Square. Don’t worry about parking; we offer free self-parking and a roundtrip airport shuttle service available 24 hours.

Book your stay today to experience the best of Bishkek!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 27 reviews
Cleanliness: 9.09
Service: 8.96
Location: 8.9
Room Quality: 8.05
Amenities: 8.88
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
M
Maral Ilgin
10
Definitely worth a visit!
Pros:

It was a wonderful stay! We would especially like to thank Ms. Akilay at the reception for her kindness and care. The breakfast buffet was plentiful and delicious. The room was well maintained and very clean. We've spent two nights at Bugu hotel and we were very pleased with everything. Definitely will consider staying here again when we return!

2025-09-23 via Nuitee
V
Verified traveler
8
Comfortable but room didn’t match what we booked.
Pros:

Room did not look like the design twin that was advertised. It was still comfortable but disappointing in that it seemed like a downgrade. Night shift reception did not explain much at check in. Breakfast was enjoyable, wish someone would have come around to our table and briefed on ability to have eggs made

2025-08-23 via Nuitee
E
ERIK
10
Pros:

Hôtel très bien placé proche centre ville
Hôtel en rez de chaussée
Belles chambres confortables
Très bon petit déjeuner de produits locaux
Personnels au top

2025-07-16 via Nuitee
S
sharon.l
8
All good except for the AC noise
Pros:

The hotel staff were very helpful as I arrived around 2:30 am. The room was great, and the bed was comfortable. I was happy to see a tea kettle. Breakfast was good and plentiful. I had my laundry done, which was reasonable. The only downside was a very noisy wall ac in Room 12. It would randomly make knocking noises, enough to wake me out of a sound sleep. It needs to be fixed. Also, I was charged for my room at check out even though I had already paid on Hotels.com. It took great effort to get the money refunded as the girl at the desk did not speak English.

2025-06-21 via Nuitee
R
Richard Ali Maier
10
Pros:

The staff was very amenable to assist. One morning they opened breakfast early. They arranged a prepay taxi to the airport

2025-06-03 via Nuitee
C
Cheryl Maree
10
A beautiful boutique hotel with friendly service
Pros:

An incredible boutique hotel in walking distance of all sights in Bishkek. Modern and comfortable, the staff at Bugu hotel are very friendly and go out of their way to help. Great breakfast. Highly recommended.

2025-04-28 via Nuitee
G
Gabriel
6
Pros:

Helt okej hotel. Lite hård säng och rätt lyhört. Trevlig personal 👍 något som jag tycker är viktigt. Bra gångavstånd till allt du behöver.
Priset är okej. Lite högt kan jag tycka. Men med tanke på att det ser nyrenoverat ut så kan jag acceptera det.

2025-04-20 via Nuitee
S
Steinar
10
Pros:

Nice hotel, friendly staff, good service and central located.

2025-03-17 via Nuitee
J
Jessica friends
8
Pros:

We really looked forward to this hotel, and were not disappointed. Very nice rooms, great staff, very simple but good breakfast. Great atmosphere and decor all around. My only gripe was that the AC unit in my room was very loud and went through cycles where it sounded at times like it was about to fall off the wall - as a result, I turned it off. Probably worth fixing. Everything else was perfect. Thanks Bugu!

2024-10-10 via Nuitee
N
Nadejda
10
Pros:

Home-like atmosphere, friendly helpful personnel, comfortable rooms, a variety of
good food for breakfast .Also liked the interior design of the rooms and the lobby.

2024-09-23 via Nuitee
C
Christopher
8
Pros:

Overall, the Bugu hotel was excellent. We arrived early in the morning on an overnight flight from Istanbul. We were able to check in early and have breakfast before getting a little rest. The hotel staff was very helpful and the rooms were comfortable and quiet. My biggest complaint was that the room was very dark, even with all the lights on, but other than this one fault, I give it high marks. I’d stay there again on my next visit to Bishkek.

2024-08-31 via Nuitee
Y
Yan
10
Pros:

Nice hotel, staff are very friendly and helpful. Good location, can easily walk to city center and parks.
It will be ideal if wifi connections can be improved.

2024-08-30 via Nuitee
D
david
8
Pros:

The girls at the front desk went out of their way to welcome me and accommodate my extremely early arrival, 6.00am. They were helpful, considerate, friendly and thoughtful and made my stay enjoyable. On the other hand, the young boy at checkout time was rude, unsympathetic, thoughtless and inconsiderate. He kicked me out of the room at 12.01. Miserable people shouldn’t be in the hospitality industry.

2024-08-24 via Nuitee
M
Mary friends
10
Pros:

I loved how modern the rooms were at the Bugu Hotel. The bed was comfortable, the shower great and they supply bathrobes and slippers.
Breakfast was tasty and served in a bar setting.
We were able to walk to restaurants and the mall.
Friendly staff

2024-08-09 via Nuitee
M
Mikhail family
10
Pros:

Very nice boutique hotel, close to center city. Located in a quiet neighborhood, offers nicely decorated rooms with comfy beds. A "hall/breakfast" area has a modern design and offers a relax atmosphere, a good variety breakfast and books to read while you enjoy coffee/tea. Definitely will stay again.

2024-06-24 via Nuitee
J
Juerg
10
Empfehlenswertes Hotel
Pros:

Angenehmer Aufenthalt, sehr schöne Zimmer, einzig der Internetempfang war im hinteren Teil des Hauses sehr mangelhaft. Das Frühstück ab 0800 ist relativ spät, wir erhielten aber ein Lunchpaket.

2024-06-17 via Nuitee
D
Diane
10
Kiwis
Pros:

Great clean, new boutique hotel close walking distance to Osh markets and city square. Breakfast was plentiful with attentive staff. Welcome coffee was a lovely surprise. Recommended.

2024-06-09 via Nuitee
G
Guilherme
10
Hotel confortável
Pros:

Super confortável e com atendimento bom!

2024-05-29 via Nuitee
M
Muhamma
6
Pros:

Staff is nice

2023-10-29 via Nuitee
M
MIRNA
8
Pros:

Everything was good… just wish there was appropriate lighting in room…

2023-10-10 via Nuitee