The Ritzz Exclusive Guest House

Hotels
8.7 (145 reviews)
F530/1 Dr Ester Ocloo St, Osu, Off Oxford Street, Ghana , Accra , gh

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Plentiful breakfast
Cons:
Room size issues
Overcharging complaints
Internet connectivity problems

Categories

Cleanliness
8.28
The room was reported as clean, but some complaints about the internet and room quality suggest a lower score.
Service
9.75
The staff were described as super friendly and attentive across multiple reviews.
Location
9.29
Conveniently located near restaurants and shopping, with a nice environment.
Room Quality
7.74
Several reviews mentioned issues with room size and comfort, notably a tiny basement room.
Amenities
8.77
Amenities like breakfast were highlighted as good, but specifics were limited.
Value for Money
7.73
Concerns about being overcharged and perceived value suggest a lowered score.
Food and Beverage
9.28
Breakfast was praised as plentiful and delicious.
Overall Experience
8.75
Mixed feelings due to several issues but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:23

Property Description

Luxurious Accommodation
The Ritzz Exclusive Guest House offers elegant non-smoking rooms with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Some rooms even feature a terrace with stunning city views, ensuring a comfortable and memorable stay.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for a hassle-free experience. The hotel also provides luggage storage and a shared lounge for relaxation. With a bar on-site, guests can unwind with their favorite drink after a day of exploring Accra.

Prime Location
Located near key attractions like Independence Arch and Kwame Nkrumah Memorial Park, The Ritzz Exclusive Guest House offers easy access to the city's landmarks. With the airport just 4 km away, the hotel's paid airport shuttle service adds convenience to your travel plans.

Book your stay at The Ritzz Exclusive Guest House for a luxurious and convenient experience in Accra.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ACC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 145 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 9.28
Overall Experience: 8.75
W
William • couple • gb
10
Fantastic team and rooms
Pros:

From the second we stepped in, Maxwell and Esther made us feel very welcome and went above and beyond for us. Always on hand in case we needed anything at any hour, facilities were more than sufficient. Really enjoyed our stay overall.

Cons:

Nothing to note.

2026-02-23 • via Nuitee
L
Lukas • solo_traveller • ch
10
Pros:

-very clean
-nice amenities like full kitchen
-a safe in the room, which was not mentioned in the description of the room
-the location in Osu, close enough to Oxford St. but no noise
-very helpful employees
-manager asking for feedback at the end of the stay

Cons:

-Check-in could have been quicker (paperwork took 15+ minutes), but that was most likely because of a short-term problem with the copier that most likely will be fixed.

2026-02-12 • via Nuitee
P
Pearl • solo_traveller • us
8
Pros:

The staff. Very friendly and accommodating

2026-01-30 • via Nuitee
M
Marco • solo_traveller • es
10
Comfortable, affordable stay in the middle of OSU.
Pros:

I have been to this hotel few times. I like the location. It is in Osu, but not on Oxford street. So, you have the buzz at short walking distance, but not the noise. The staff is very friendly. Rooms are modern and clean. Most of them with a small kitchenette. The private bathroom is small, but perfectly functional. Breakfast is served to you. No choice. But I liked it. Simple and tasty omelette with sausages. Fresh fruit. Toast and instant coffee. Overall it is great value for money!

Cons:

The could give you a bit of shampoo and bath gel rather than just a piece of soap...But I did not care much and I am pretty sure that they would have given me some if I had asked for. No lift. This could be a bit of an issue if you have big luggage. But the staff is ready to help you.

2026-01-25 • via Nuitee
F
Faridah • solo_traveller • ng
10
2026-01-20 • via Nuitee
D
Dr T • solo_traveller • zw
9
Pros:

The location was great close to the markets and restaurants.
The staff was very friendly
And the host an amazing lady

2026-01-15 • via Nuitee
W
William • solo_traveller • gb
10
2025-12-31 • via Nuitee
T
Teacher • solo_traveller • us
10
Wonderful !
Pros:

The courteous, friendly and professional staff.

Cons:

Everything was perfect.

2025-12-19 • via Nuitee
J
Jeffrey • couple • de
8
2025-12-16 • via Nuitee
D
Don Darcy • solo_traveller • bi
10
2025-12-10 • via Nuitee
A
Ann • family_with_children • be
9
Pros:

The staff was great and the hotel was in a good location.. The room was spacious and met all expectations. The staff was super friendly and helpful. The neighborhood was quiet, yet not far from restaurants and shops.

Cons:

Nothing

2025-10-26 • via Nuitee
A
Abba • couple • ng
8
Pros:

I'm impressed with their services

Cons:

None for now
I'm satisfied

2025-10-23 • via Nuitee
E
EMMANUEL • solo_traveller • gh
4
2025-10-14 • via Nuitee
P
pascalravaux • extended_group • fr
10
un bel établissement avec un emplacement idéal
Pros:

un personnel adorable et aux petits soins. La chambre est belle et grande. L'emplacement de l'hotel est parfait car proche d'Oxford street tout en étant au calme.

2025-10-14 • via Nuitee
C
Claudia • couple • gb
4
Disappointed
Pros:

The staff were very attentive and friendly. The location is also quite nice, walking distancefrom Oxford Street. The room was also very clean

Cons:

Well, we were given a tiny room in the basement with very little light. We were also made to use their conversion rate for usd to ghanian cedis which was much higher than the current conversion. I do not think our room was very comfortable not high value for money. The internet did not reach our room...so we often had to go somewhere else for wifi. The people were lovely, but I would not stay here again

2025-10-12 • via Nuitee
F
Frank • couple • ie
6
2025-10-12 • via Nuitee
W
Wim • extended_group • nl
8
2025-10-02 • via Nuitee
R
Richard750 • couple • au
7
Adequate stay. Average value for money.
Pros:

Adequate stay. Met expectations but certainly didnt exceed them.
Great shower. (we'd been without hot water for a week so)
Decent room, staff not overly helpful, but nice enough to let us leave our bags after checkout.

Cons:

Location was half decent, not far off Oxford street.
The value for money was poor.

2025-08-26 • via Nuitee
V
Vanessa • family_with_children • us
6
Before arriving please know how much you should pay in Ghana money before charging your bill.
Pros:

They gave us a snack in the middle of the day. When I arrived early they allowed me to wait in the lounge they offered us water and mints candy. The location was also great its near the mall and many stores on Oxford street.

Cons:

In the middle of the night a huge cocoa roach was on the bed i was disgusted. Also they over charged me for my stay. When I arrived I was charged more than the booking price. I was not happy about that at all. This happened because I was showed the price in american dollars online but they charged my credit card in Ghana cedis/ money when i arrived. Later that day when i translated the money from cedis to American dollars i realized the mistake they made i should have requested my money back but I didn't i paid 20 dollars over the booking price so please be careful when paying.

2025-08-16 • via Nuitee
M
musa • family_with_children • ng
7
Pros:

The hotel smelled nice, and the staff were courteous

2025-08-07 • via Nuitee