Hotel Velvet Plaza

Hotels
9.1 (2933 reviews)
Avenida Vallarta 2477 , Guadalajara , mx
+52 33 3882 4500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean facilities
Cons:
Room quality issues
Food inconsistencies
Noise from street

Categories

Cleanliness
9.34
Reviews consistently highlighted cleanliness with positive remarks on the overall hygiene of the hotel.
Service
9.62
Most reviews commended the hotel's staff for their friendliness and assistance.
Location
9.85
The location is praised as excellent for accessibility and nearby attractions.
Room Quality
8.3
Mixed feelings about room comfort and amenities, with some noting discrepancies between expectations and reality.
Amenities
9.03
General positive sentiment towards available amenities, though some guests wished for better pool features.
Value for Money
8.99
Value seemed appropriate for the location and services offered, with most satisfied.
Food and Beverage
8.34
Some dissatisfaction with food options and quality noted in various reviews.
Overall Experience
9.31
Overall guest experience rated highly, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:20

Property Description

Luxurious Accommodation with City Views

At Hotel Velvet Plaza, indulge in a luxurious stay in Guadalajara just 3.2 km from Expiatorio Temple. Enjoy the outdoor swimming pool, fitness centre, and on-site restaurant. The 4-star hotel pampers guests with free WiFi, room service, and a 24-hour front desk. Some rooms even boast a balcony with stunning city views.

Comfort and Convenience

Relax in air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a private bathroom with a shower. The hotel ensures a worry-free stay with a safety deposit box, plush bed linen, and fluffy towels provided in all rooms.

Delightful Dining and Business Amenities

Start your day with a delicious buffet breakfast and unwind at the in-house bar. For business travelers, take advantage of the convenient business area. Don't miss the chance to experience all this and more at Hotel Velvet Plaza in Guadalajara.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2933 reviews
Cleanliness: 9.34
Service: 9.62
Location: 9.85
Room Quality: 8.3
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.34
Overall Experience: 9.31
A
America • solo_traveller • mx
8
Pros:

La habitación es tal cual las fotos publicadas, estaba limpio y el tamaño es adecuado.

Cons:

Creo se podría mejorar la atención del personal, una bienvenida más cálida, no fue mala pero esos pequeños detalles hacen la diferencia.

2026-09-11 • via Nuitee
D
DARIA • couple • mx
9
Comfy, reasonably priced, and central
Pros:

Loved our stay here
Convenient location, parking available, clean room and bed very comfy, friendly staff.
Everything was great.

2026-09-08 • via Nuitee
B
beatriz • extended_group • us
8
We loved the beds, the staff, the location!
Pros:

Great location for our travel needs. Spacious rooms.

Cons:

Pool and spa hours were limited. No mini fridge.

2026-09-08 • via Nuitee
I
idaly • family_with_children • co
7
buena, requiero el recibo o factura de estadia
Pros:

comida

Cons:

el personal de recepción es poco amable y servicial, don cortantes y poca disposición de ayuda

2026-09-08 • via Nuitee
V
Vianey • solo_traveller • mx
7
2026-09-07 • via Nuitee
R
Rocio • solo_traveller • mx
9
2026-09-07 • via Nuitee
M
Maksim • couple • mx
10
2026-09-07 • via Nuitee
L
Laura • couple • us
10
location is amazing and very friendly staff
Pros:

we always stayed here when we visited our family in guadalajara

2026-09-06 • via Nuitee
L
Laura • couple • us
10
was ok this time
Pros:

cleanliness and friendliness of staff, very professional

Cons:

we had request more shampoo and conditioner but we never got it

2026-09-06 • via Nuitee
L
LUIS ANGEL • solo_traveller • mx
9
Muy buena, recomendable
Pros:

Me gustó mucho la ubicación

2026-09-05 • via Nuitee
A
adriana • solo_traveller • mx
10
2026-09-05 • via Nuitee
L
Laura • solo_traveller • mx
9
Great Stay!
Pros:

With restaurants & cafes within walking distance, also close to Av Chapultepec with lots of social activities.
We found our King room very spacious and comfortable. Complementary water and coffee in the room is always greatly appreciated.

2026-09-04 • via Nuitee
J
Jorge • couple • mx
7
aceptable pero va decayendo
Pros:

su ubicación e instalaciones.

Cons:

Llevo 8 años usando frecuentemente el hotel, lo empecé a usar porque tenían colchones muy cómodos, la limpieza impecable, pero hoy usan almohadas muy duras, el papel de baño es de lo mas corriente y solo dejan un rollo, se ha vuelto un hotel mas popular, el personal es menos atento y acertivo al momento de expresar detalles para mejorar, cambio constante de personal, la limpieza a ido disminuyendo y el estacionamiento cada vez es mas complicado por la cantidad de lugares disponibles.

2026-09-04 • via Nuitee
R
Rosas • solo_traveller • mx
10
2026-09-04 • via Nuitee
S
Sepulveda Estrada • solo_traveller • mx
10
Pros:

Todo en general lo mejor en atención descanso y costo

2026-09-03 • via Nuitee
A
Amparo • couple • ie
9
2026-09-01 • via Nuitee
A
Arturo • solo_traveller • mx
10
2026-09-01 • via Nuitee
A
Arturo • couple • mx
10
2026-08-30 • via Nuitee
M
Marina • couple • mx
9
Wonderful stay
Pros:

Clean good location

Cons:

Nothing

2026-08-30 • via Nuitee
D
Diana • couple • us
10
Pros:

Tiene acceso a diferentes restaurantes ademas facil transportacion.

Cons:

si, me gusto la tranquilidad y amabilidad del personal ,y el,excelente trato del personal de restaurant.

2026-08-27 • via Nuitee