Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Excellent location and sea/view balconies
Convenient to local amenities
Clean smelling facilities reported by several guests
Comfortable beds
Pool and relaxing pool area
Small kitchen in-room was helpful
Breakfast praised by several guests
Cons:
Reports of cockroaches in at least one room
Noise from outside/construction and lift congestion
Some rooms/sections described as dingy (S section)
Room not ready at check-in / check-in inconsistencies
Central aircon ineffective in some rooms
No dedicated DSTV access / TV login issues
Breakfast considered expensive by some guests
Room service / restaurant quality inconsistent

Categories

Cleanliness
7.7
Mixed signals: several guests praised cleanliness and fresh-smelling facilities, but there are strong negative reports (notably cockroaches and some dingy areas) that lower the score.
Service
9.8
Consistently praised: staff repeatedly described as friendly, helpful and attentive (multiple mentions of specific staff providing exceptional service), though isolated check-in/staff behavior issues were noted.
Location
9.6
Very positive: convenient to amenities, great views (sea/balcony sightings), close to points of interest; tempered by noise from outside/construction and some security concerns in specific sections.
Room Quality
8
Mixed: comfortable beds and useful small kitchens reported, but some rooms/sections described as dingy (S section), problems with central aircon, missing iron/face cloths and variable room readiness at check-in.
Amenities
9.3
Generally strong: pool, versatile facilities and useful in-room kitchens highlighted; some negatives such as pool placement behind lobby, lack of dedicated DSTV and lift navigation issues reduce perfection.
Value for Money
7.6
Perceived as somewhat weak by some guests: main complaint is expensive breakfast (several guests suggested eating out) and occasional shortcomings in room service versus price.
Food and Beverage
8.4
Mixed reviews: breakfast is praised by several guests but seen as pricey; restaurant and room service had a number of complaints about quality or availability.
Overall Experience
9.2
Overall positive stays dominate: many guests described their stays as amazing, excellent or enjoyable due to staff, location and peacefulness, despite some recurring issues (noise, isolated cleanliness/room problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:31

Property Description

Beachfront Luxury
Located on Umhlanga's main beach, The Capital Pearls Hotel offers a luxurious stay with a fitness centre, bar, on-site dining, and free WiFi.

Modern Amenities
Guest rooms feature a flat-screen TV, kitchen, private bathroom, air conditioning, and a desk for your convenience. Enjoy a daily buffet breakfast and relax on the sun terrace.

Convenient Location
Situated in the Umhlanga district, the hotel is close to Kings Park Stadium, Moses Mabhida Stadium, Gateway Shopping Centre, and King Shaka International Airport.

Experience seaside sophistication at The Capital Pearls Hotel - book your stay now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.7
Based on 2390 reviews
Cleanliness: 7.7
Service: 9.8
Location: 9.6
Room Quality: 8
Amenities: 9.3
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 9.2
Z
Zethu • solo_traveller • za
9
Too short but place was really nice
Pros:

Booking. Com

Cons:

The restaurant, the pool and the seaview

2026-08-08 • via Nuitee
D
Daniel • solo_traveller • za
10
Amazing
Pros:

Location is good and safety

Cons:

Nothing

2026-08-08 • via Nuitee
N
Nthabeleng • couple • za
8
2026-08-07 • via Nuitee
S
Sarika • couple • in
8
2026-08-06 • via Nuitee
S
Sadia • couple • pk
8
2026-08-06 • via Nuitee
S
Sadia • couple • pk
9
2026-08-06 • via Nuitee
M
Mbobvu • couple • za
10
Excellent
Pros:

Everything
It was clean
Have enough space
Small kitchen was helpful

Cons:

None at this point it was nice staying there

2026-08-05 • via Nuitee
D
Dineo • family_with_children • za
10
2026-08-05 • via Nuitee
G
Gina • solo_traveller • za
10
Pros:

Service

Cons:

None

2026-08-05 • via Nuitee
S
SAKHUMZI • couple • za
9
Enjoyable stay.
Pros:

The area (I didn’t have to drive facilities I needed were within a touching distance) staff (friendly amd very helpful) and facilities (clean and smells fresh. The facility is also versatile was there for business and leisure, the property easily full filled both).

Cons:

There didn’t have DSTV of their own and I had to login with mine in order to watch the game.

2026-08-05 • via Nuitee
L
Lumka • couple • za
9
2026-08-04 • via Nuitee
R
Raphael • family_with_children • za
8
2026-08-04 • via Nuitee
M
Mkhwanazi • solo_traveller • za
10
2026-08-04 • via Nuitee
J
Joff • solo_traveller • za
10
2026-08-04 • via Nuitee
M
Manto • couple • za
3
2026-08-03 • via Nuitee
B
Björn • couple • de
10
Super Unterkunft wenn man sich Durban und Umgebung ansehen will.
Pros:

Super große Anlage, die wirklich gepflegt ist. Sehr freundliches und Aufmerksames Personal. Zimmer wirkt sauber und gepflegt. Betten sehr bequem. Beim Blick vom Balkon konnten am morgen Delphine und Wale beobachtet werden. Absolut zu empfehlen.

Cons:

Baulich ist der Pool hinter der Loby/Restaurant verortet. Das hat mich nicht so angesprochen.

2026-08-03 • via Nuitee
S
Shane • couple • za
8
2026-08-02 • via Nuitee
L
Liesel • family_with_children • za
5
2026-08-02 • via Nuitee
B
Brevis • couple • us
10
2026-08-02 • via Nuitee
S
Simphiwe • couple • za
10
2026-08-02 • via Nuitee