Hotel East Lagoon

Hotels
7.5 (147 reviews)
Munai lane, Uppodai lake Road, Sinna uppodai, Batticaloa - 30000, Sri lanka , Batticaloa , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Location on the lagoon
Good amenities
Cons:
Dirty room
Disappointing food
Access issues

Categories

Cleanliness
6.58
The room was noted to be dirty and had ants and lizards.
Service
8.55
Friendly staff were mentioned, although some issues were raised.
Location
8.59
The location on the lagoon was appreciated.
Room Quality
7.04
Room quality was mixed, with issues like ants and a hard mattress noted.
Amenities
8.07
Good amenities such as room service, pool, and air conditioning.
Value for Money
7.53
General value perception, but food was disappointing.
Food and Beverage
6.08
Food did not meet expectations, particularly the breakfast buffet.
Overall Experience
7.55
An overall good stay with notable positives, but several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:46

Property Description

Tranquil Waterfront Accommodation:
Hotel East Lagoon offers serene accommodation along the picturesque Batticaloa Lagoon, just a short drive from the town. The bright air-conditioned rooms with modern amenities ensure a comfortable stay for guests.

Relaxing Outdoor Amenities:
Guests can unwind in the beautifully-landscaped garden, take a refreshing dip in the outdoor pool, and make use of the hotel's tour assistance services. The peaceful ambiance and friendly staff make for a truly relaxing experience.

Delicious Dining Options:
Indulge in flavorful Sri Lankan and Western dishes at the on-site restaurant or savor barbecue delights. The culinary experience at Hotel East Lagoon promises to delight your taste buds.

Book your stay at Hotel East Lagoon for a tranquil waterfront retreat with excellent amenities and dining options.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 147 reviews
Cleanliness: 6.58
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 7.55
M
MAHESWARAN • extended_group • no
5
2026-01-19 • via Nuitee
R
Rokshan • couple • ch
6
Pros:

Für Batticaloa ist das East Lagoon sicher eines der besten Hotels. Die Einrichtung ist zwar etwas altmodisch, aber alles war sehr sauber und das Badezimmer modern. Das Personal war freundlich, wenn auch etwas schüchtern.

Das Essen hat uns leider überhaupt nicht gefallen, und die Wärme im Gang – und dadurch auch im Zimmer nach einem Tagestrip – war unangenehm. Mit der Klimaanlage war es im Zimmer aber gut auszuhalten.

Sehr positiv waren der Roomservice, der gepflegte Poolbereich und die gute Sicherheit im Hotel. Insgesamt ein gutes Hotel für Batticaloa, jedoch nicht ganz auf dem Standard, den wir sonst gewohnt sind.

2025-11-22 • via Nuitee
V
Véronique • couple • ch
4
2025-11-10 • via Nuitee
J
John • family_with_children • my
6
2025-10-17 • via Nuitee
K
Kopitharun • family_with_children • gb
7
Pros:

The air conditioner doesn't work.

2025-10-03 • via Nuitee
H
Heshan Dharmawardhana • extended_group • lk
9
2025-09-11 • via Nuitee
T
Thambirajah • extended_group • au
6
It was an average hotel.
Pros:

Staff is friebdly and courtiest.

Cons:

Water flow through showrs is not at all sufficent. When told about this to the management, they said they can't improve because the noise level increases if the pressure in increased.
I havent got an invoice as I checked out early. Access to the room is NOT good as I had to carry my suite cases by a staircase.

2025-09-01 • via Nuitee
B
Bogdan • couple • ro
4
Our room had ants and we’ve seen 3 lizards inside, after we complained and offered a much better room. Ordered room serv
Pros:

The location

Cons:

Dirty Room

2025-08-30 • via Nuitee
R
Richard • extended_group • gb
9
2025-08-29 • via Nuitee
L
Lokupothagamage • family_with_children • lk
9
Cons:

Cleanness

2025-08-19 • via Nuitee
L
Lauren • couple • za
8
Good pit stop on our road-trip North.
Pros:

The location on the lagoon. The room and bathroom were very clean. The eclectic mix of decor. My husband said the food was very good. Kettle and fridge in the room. Good wifi and aircon.

Cons:

There is no blanket on the bed. No English TV channels. The mattress is too firm for my back (this can be good for others).

2025-08-14 • via Nuitee
B
Balendra • couple • nz
9
Pros:

Location

Cons:

N/A

2025-08-09 • via Nuitee
V
Vibeke • couple • no
5
Pros:

Rent

Cons:

Langt unna Strand, restauranter og butikker

2025-08-02 • via Nuitee
R
Roger • couple • no
3
Ikke dra hit.
Pros:

Personalet i bufeen gjorde sitt beste

Cons:

Veldig forfallent. Elendig service i resepsjonen. Ligger langt fra alt man vil gjøre i ett dårlig strøk.

2025-08-01 • via Nuitee
G
Geran • family with young children • ca
10
Great location
Pros:

The staff and it was clean

2025-07-22 • via Nuitee
K
Knicknack • review category business travellers • ae
10
Exceptional
2025-07-19 • via Nuitee
K
Kopinath • young couple • lk
10
Exceptional
2025-07-18 • via Nuitee
S
Sivakumary • family with young children • ca
8
Very good
Pros:

I liked the room and the staff

Cons:

The breakfast buffet was disappointed.

2025-07-07 • via Nuitee
S
Seyed • review category business travellers • lk
8
Very good
Pros:

Cwlean

2025-06-17 • via Nuitee
P
Prabhahini • solo traveller • gb
7
Good
Pros:

Location

Cons:

,

2025-06-16 • via Nuitee