Grand Hotel Bansko - Fitness & SPA

Hotels
8.2 (663 reviews)
5 Glazne Str. , Bansko , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good amenities
Great food variety
Cons:
Poor cleanliness
Service inconsistency

Categories

Cleanliness
7.78
Mention of cleanliness issues due to noise from the corridor and poor bathroom condition.
Service
8.75
Some reviews indicated staff were not properly trained, but generally reasonable service.
Location
8.29
Location was highlighted positively, though mentioned as a bit far from town.
Room Quality
7.24
Room comfort affected by noise issues and dissatisfaction with the bathroom facilities.
Amenities
9.27
Facilities, especially the spa and pools, were praised across multiple reviews.
Value for Money
7.23
Multiple mentions proposed that the hotel is not worth the price, especially regarding cleanliness issues.
Food and Beverage
8.78
Food quality received positive feedback, with varied options available.
Overall Experience
8.25
Mixed overall review but many enjoyed specific aspects like the spa and overall facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Luxurious Accommodation at the Foot of Pirin Mountains

Award-Winning Spa and Wellness Facilities
Indulge in a pampering experience at our spa center with a wide range of treatments and relaxation options, including saunas, hot tubs, and massage rooms.

Family-Friendly Amenities and Activities
From children's pools and playgrounds to gaming clubs and professional animators, we ensure a fun-filled stay for the whole family.

Immerse yourself in the ultimate comfort and entertainment at Grand Hotel Bansko. Book now for an unforgettable experience amidst the beauty of Bansko.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Location

Guest Reviews

8.2
Based on 663 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 7.24
Amenities: 9.27
Value for Money: 7.23
Food and Beverage: 8.78
Overall Experience: 8.25
Μαίρη • couple • gr
10
2026-10-31 • via Nuitee
A
Athanasios • couple • gr
9
Ωραία διαμονη
Pros:

Τα Σπα την εποχή που πήγαμε ήταν τέλεια , καθαρά, με επαρκέστατο χώρο για ρηλαξ και το δωμάτιο επαρκές με αρκετό χώρο τόσο στο μπάνιο όσο και στην κρεβατοκάμαρα , φοβερό πρωινό και τι δεν είχε!

Cons:

Τα παιδιά στην ρεσεψιόν δεν γνώριζαν Αγγλικά και με δυσκολία συνεννοηθήκαμε

2026-10-28 • via Nuitee
S
Slavka • family_with_children • bg
10
Pros:

Прекрасно пребиваване. Всичко беше над очакванията ми. Препоръчвам. Кухнята им е уникална. Досега не ми се беше случвало в хотел да има и бебешка кухня.

2026-10-25 • via Nuitee
K
Krasimir • couple • bg
8
2026-10-25 • via Nuitee
K
Katerina • couple • mk
10
2026-10-24 • via Nuitee
V
Victoria • couple • bg
8
2026-10-23 • via Nuitee
L
Luben • couple • bg
10
2026-10-19 • via Nuitee
Бойчо • couple • bg
10
2026-10-19 • via Nuitee
Камелия Каменова • solo_traveller • bg
10
2026-10-18 • via Nuitee
Борисов • solo_traveller • bg
9
Б.Б.
Pros:

Като цяло всичко е на едно много високо ниво.СПА центъра е уникален,може и един от най добрите в България. Храната е вкусна и разнообразна,персонала е мил и любезен.

Cons:

За тези който посещават хотела за първи път,един съвет. Чуйте се директно с хотела,преди да резервирате. Нека ясно да ви потвърдят какво има в помещението,което искате да резервирате. Защото не са качили цялата информация за стайте в сайта. Аз резервирах двойна екзекютив стая с диван,поне това имаше на снимките и с гледка към планината,а получих обикновена стая с един стол и едно кресло и гледка към вътрешния двор и другото крило на хотела.Просто на един хотел от такава класа не му отива да играе на дребно, особено за гости който го посещават за първи път.

2026-10-09 • via Nuitee
D
Dimi • solo_traveller • gr
5
2026-09-17 • via Nuitee
Виолин • couple • bg
2
2026-09-17 • via Nuitee
M
Montana • solo_traveller • bg
10
2026-09-12 • via Nuitee
M
Mariyam • couple • de
8
2026-09-08 • via Nuitee
E
Emo • solo_traveller • bg
10
2026-09-05 • via Nuitee
S
Svetoslav • couple • bg
10
2026-09-04 • via Nuitee
B
BUBALANKA • solo_traveller • bg
10
2026-09-01 • via Nuitee
Борис • solo_traveller • bg
8
2026-08-29 • via Nuitee
A
Anders • couple • se
8
Bansko 👍
Pros:

Fantastisk buffé , enormt spa !!!

2026-08-29 • via Nuitee
S
Sotir • solo_traveller • bg
8
2026-08-29 • via Nuitee