Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Great food
Nice pool
Cons:
Pool cleanliness
A bit old fashioned

Categories

Cleanliness
6.16
The cleanliness is affected by concerns raised regarding pool sanitation.
Service
8.13
Staff were noted as attentive and helpful, providing excellent service.
Location
8.17
The location is described as great, close to the city center.
Room Quality
6.62
Rooms were cozy and comfortable as per guest feedback.
Amenities
7.15
Amenities like the pool were generally appreciated, though cleanliness was a concern.
Value for Money
6.61
Perceived value for money aligns with the overall rating.
Food and Beverage
7.66
Food received positive reviews, with tasty breakfasts and dinners.
Overall Experience
7.13
Overall experience was positive, with some minor issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:10

Property Description

Charming Location and Traditional Style

Hotel Evelina Palace is nestled in the charming area of Bansko, offering a warm and pleasant atmosphere with its traditional Bulgarian style. Situated conveniently on the main road to the ski lift and a mere 100 meters from the city centre, guests can easily access the best of what Bansko has to offer.

Delightful Dining and Entertainment Options

Indulge in a culinary journey at the Evelina's restaurant, serving Mediterranean-style sea delicacies and authentic Bulgarian cuisine. For a more casual experience, the sports bar offers a variety of cocktails and live sports channels, along with a fun tennis table for friendly matches. The lobby bar provides a cozy setting for enjoying wireless internet, coffee, and a wide selection of cocktails and beverages.

Relaxation and Recreation Amenities

Unwind and rejuvenate with a swim in one of the region's largest pools, or make use of the fitness center, saunas, and Turkish bath. During balmy summer evenings, the picturesque summer garden invites guests to enjoy a barbecue while children have fun at the playground.

Ready to experience the charm and comfort of Hotel Evelina Palace? Book your stay now for a memorable getaway.

Important information:

Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.2
Based on 214 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 7.13
Ваня • solo_traveller • bg
10
2026-09-19 • via Nuitee
A
Angel • couple • bg
8
2026-09-17 • via Nuitee
M
Manfred • family_with_children • de
10
Ein schöner kurzer Urlaub für alle die ruhre und entspannung in der Natur suchen.
Pros:

Das frühstück war sehr gut ausreicht und auch abwelchesreich .
Besondere Wünsche der Gäste wurde auch hierbei durch das
Personal mit Freutlichkeik erfüllt.

2026-09-15 • via Nuitee
V
Velichka • family_with_children • bg
10
Чудесен беше престоят ни, благодарим на персонала, усмихнати, учтиви, гостоприемни!
Pros:

Закуската е отлична, местоположението- много добро.

2026-09-14 • via Nuitee
R
rumen • solo_traveller • bg
9
2026-09-11 • via Nuitee
E
Evgeni Dorovski • solo_traveller • bg
6
2026-09-11 • via Nuitee
S
Serhii • solo_traveller • bg
10
Семья с ребенком 4 года и Кане корсо
Pros:

Персонал прекрасно встретил и разместил!
Номер хороший, за свои деньги.
Завтрак прекрасный.
За нашу собаку, Кане корсо, 3 года взяли относительно вменяемые 10 евро.
Сауна хорошая, бассейн так же хороший и чистый. Лифт рабочий. Мини холодильник в номере +! Фен рабочий+!
.

Cons:

Розеток мало, нужно взять удлинитель на несколько розеток, что бы одновременно и телефоны заряжать и телевизор смотреть и кофе сделать, а не по очереди включить/ выключить и сама розетка за столом, что не особо удобно, каждый раз делать

2026-09-08 • via Nuitee
S
Silvia • solo_traveller • bg
10
Pros:

Отлично местоположение, приятни стаи, усмихнат и услужлив персонал. Като цяло сме много доволни от престоя си в хотела.

Cons:

Дребни неща, като липса на кошче за боклук и на комарници в стаята.

2026-09-08 • via Nuitee
Боряна • solo_traveller • bg
9
2026-09-08 • via Nuitee
V
Veselina • solo_traveller • bg
8
Cons:

Липсата на климатик.

2026-09-08 • via Nuitee
V
Veronica • solo_traveller • us
9
2026-09-07 • via Nuitee
Емилия Мишева • solo_traveller • bg
10
Pros:

Отлична локация, изключителна чистота, богата закуска, любезен персонал, прекрасна градина , топъл и чист басейн .

Cons:

Масажите бяха с редица уговорки и така и не ги ползвахме .

2026-09-07 • via Nuitee
V
Veselina • couple • bg
5
2026-09-07 • via Nuitee
A
Alvine Pivnicka • solo_traveller • bg
10
Pros:

Staff was very sweet and kind. Hotel and room was very clean, everything is done with effort and care there. 😊 Very lovely small hotel with amazing view to the mountains. Breakfast had everything you need and food was good quality. Coffee machine was good. Swiming pool was perfect temperature, big enough and clean.

2026-09-06 • via Nuitee
V
Velichka • couple • bg
10
Много приятен, вежлив персонал, отново ще го посетим
Pros:

Отлична закуска, много добро местоположение

2026-09-05 • via Nuitee
S
sewing studio • solo_traveller • il
10
2026-09-02 • via Nuitee
N
Nesrin • couple • be
9
Беше приятно.
Pros:

Персоналът е учтив.

2026-09-02 • via Nuitee
D
Dimitar • couple • bg
3
Cons:

Предложиха ни по- малка стая от резервираната.
Накараха ни да платим паркинг, въпреки, че в офертата имаше наличен.
Неработещи кафе, бар.
Недостатъчно персонал.

2026-09-02 • via Nuitee
N
Nora • extended_group • bg
7
Pros:

Хотелът е уютен,стаите са чисти, градината е много хубава,а персоналът любезен.

2026-08-31 • via Nuitee
Николай • couple • bg
10
2026-08-31 • via Nuitee