Hotel Ortuella

Hotels
8.5 (1072 reviews)
Poligono Granada, 1 , Ortuella , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Good value for money
Comfortable rooms
Convenient parking
Cons:
Limited restaurant hours
Location far from airport and amenities
Noise issues reported

Categories

Cleanliness
9.08
Clean and well-maintained rooms mentioned positively in multiple reviews.
Service
9.05
Friendly staff and good service noted by multiple guests.
Location
7.09
Proximity to the city is good, but some guests noted it was far from the airport and lacked nearby amenities.
Room Quality
9.04
Rooms described as comfortable and well-furnished.
Amenities
8.07
Good amenities including underground parking, but some drawbacks like limited restaurant hours.
Value for Money
9.03
Many guests found the hotel to be a good value, especially with discounts.
Food and Beverage
8.08
Breakfasts were satisfactory, but restaurant limitations were noted.
Overall Experience
8.55
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:39

Property Description

Modern Design and Comfortable Rooms
Hotel Ortuella offers air-conditioned rooms with a contemporary design, featuring neutral tones and smart wooden floors. Each room is equipped with essential amenities such as a TV, telephone, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Location and Nearby Attractions
Conveniently located just off the N-634 highway, Hotel Ortuella is a short drive away from Bilbao Exhibition Centre and central Bilbao. With Urioste Train Station a mere 5-minute walk away, guests have easy access to explore the area, including Meaztegi Golf Course and the beautiful beaches within a short distance.

Complimentary Wi-Fi and Breakfast
Guests at Hotel Ortuella can enjoy free Wi-Fi throughout the property, staying connected during their stay. Start your day right with a basic daily breakfast provided by the hotel, or venture out to nearby restaurants and bars in the charming town of Trapagaran, just 800 meters away.

Book your stay at Hotel Ortuella now for a relaxing and convenient experience!

Important information:

Please note that parking spaces are limited and cannot be reserved.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1072 reviews
Cleanliness: 9.08
Service: 9.05
Location: 7.09
Room Quality: 9.04
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
D
David • family_with_children • es
10
2026-03-20 • via Nuitee
A
Alejandra • couple • es
8
Repetiré
Pros:

La tranquilidad, el trato cercano y amable de la recepcionista, y lo cómodo de la habitación.

Cons:

Estaba cerrado el restaurante y tuvimos que cenar fuera y desayunar también fuera.

2026-03-17 • via Nuitee
I
Iker • couple • es
10
2026-03-15 • via Nuitee
M
maider • solo_traveller • es
10
2026-03-09 • via Nuitee
S
Susana • solo_traveller • es
5
2026-03-08 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-03-06 • via Nuitee
C
Catherine • couple • ie
3
Pros:

cafe

Cons:

location. nothing there. very worn and grimey

2026-03-05 • via Nuitee
F
francesc Xavier • couple • es
9
Estada correcta i bon tracte del personal
Pros:

Es molt fàcil arribar-hi i accedir, amb parking gratuït per als clients.

Cons:

Està en un polígon, per tant es poden sentir sorolls aviat.

2026-03-05 • via Nuitee
R
Ricardo • couple • pt
8
2026-03-05 • via Nuitee
M
marco • extended_group • es
10
2026-02-25 • via Nuitee
D
Dimitar • couple • es
10
2026-02-23 • via Nuitee
A
alvarez • couple • es
7
2026-02-08 • via Nuitee
L
Lucia • family_with_children • es
9
2026-01-29 • via Nuitee
R
Rakel • couple • es
8
2026-01-26 • via Nuitee
J
Juan • couple • es
8
2026-01-25 • via Nuitee
A
Arango Machado. • couple • es
9
2026-01-21 • via Nuitee
T
Tania • extended_group • es
9
2026-01-19 • via Nuitee
A
Anne • family_with_children • gb
7
It was clean and comfortable, had free parking and was not too far from the port.
Pros:

The beds were very comfortable with nicely laundered bedding and the bath towels were super large, so very acceptable. The underground parking was not suitable for our very low car but we were able to park on the forecourt directly below our window.

Cons:

We stayed one night and the hotel suited our needs. It was close to the port which is why we chose it.

2026-01-19 • via Nuitee
S
Salvador • extended_group • es
7
2026-01-19 • via Nuitee
C
Camila • solo_traveller • es
9
2026-01-19 • via Nuitee