Hotel Ortuella

Hotels
8.5 (1114 reviews)
Poligono Granada, 1 , Ortuella , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Good value for money
Comfortable rooms
Convenient parking
Cons:
Limited restaurant hours
Location far from airport and amenities
Noise issues reported

Categories

Cleanliness
9.08
Clean and well-maintained rooms mentioned positively in multiple reviews.
Service
9.05
Friendly staff and good service noted by multiple guests.
Location
7.09
Proximity to the city is good, but some guests noted it was far from the airport and lacked nearby amenities.
Room Quality
9.04
Rooms described as comfortable and well-furnished.
Amenities
8.07
Good amenities including underground parking, but some drawbacks like limited restaurant hours.
Value for Money
9.03
Many guests found the hotel to be a good value, especially with discounts.
Food and Beverage
8.08
Breakfasts were satisfactory, but restaurant limitations were noted.
Overall Experience
8.55
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:39

Property Description

Modern Design and Comfortable Rooms
Hotel Ortuella offers air-conditioned rooms with a contemporary design, featuring neutral tones and smart wooden floors. Each room is equipped with essential amenities such as a TV, telephone, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Location and Nearby Attractions
Conveniently located just off the N-634 highway, Hotel Ortuella is a short drive away from Bilbao Exhibition Centre and central Bilbao. With Urioste Train Station a mere 5-minute walk away, guests have easy access to explore the area, including Meaztegi Golf Course and the beautiful beaches within a short distance.

Complimentary Wi-Fi and Breakfast
Guests at Hotel Ortuella can enjoy free Wi-Fi throughout the property, staying connected during their stay. Start your day right with a basic daily breakfast provided by the hotel, or venture out to nearby restaurants and bars in the charming town of Trapagaran, just 800 meters away.

Book your stay at Hotel Ortuella now for a relaxing and convenient experience!

Important information:

Please note that parking spaces are limited and cannot be reserved.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1114 reviews
Cleanliness: 9.08
Service: 9.05
Location: 7.09
Room Quality: 9.04
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
B
Brett • solo_traveller • us
7
Despite the unusual location, this was a nice roadside-type motel
Pros:

Modern and really nice staff

Cons:

Unusual location, connected to a gas station

2026-05-09 • via Nuitee
J
Jose ignacio • solo_traveller • es
8
2026-05-06 • via Nuitee
C
Carles • solo_traveller • es
10
Pros:

Hotel molt maco i personal molt simpàtic

Cons:

M'ha agradat tot

2026-05-04 • via Nuitee
F
Fernando • couple • es
9
2026-05-04 • via Nuitee
E
Eldert • solo_traveller • nl
8
Goed verblijf
Pros:

Lekkere rustige omgeving

Cons:

Bushalte was verder lopen dan verwacht

2026-05-03 • via Nuitee
G
Gavin • couple • gb
9
Needed a break before long boat trip to uk.
Pros:

Price, close to rail links and the port of Bilbao free parking

2026-05-03 • via Nuitee
F
Fernando • couple • es
10
Volvería a repetir
Pros:

Si estaba muy a gusto

2026-05-03 • via Nuitee
J
Jacqueline • extended_group • de
8
2026-04-30 • via Nuitee
H
Hugo • family_with_children • es
8
Perfecto para un fin de semana en Bilbao
Pros:

Todo en general. Limpieza, amabilidad del personal. Habitaciones cómodas, máquinas de vending en los pasillos, parking gratuito.

Cons:

Por poner una pega, que la cafetería no esté abierta hasta más tarde y los domingos esté cerrada

2026-04-26 • via Nuitee
M
Montero • solo_traveller • es
9
2026-04-26 • via Nuitee
G
Georgi Kirilov • couple • bg
8
Pros:

Está bien

2026-04-26 • via Nuitee
I
Ibai • solo_traveller • es
10
2026-04-22 • via Nuitee
J
Josette • family_with_children • fr
8
2026-04-21 • via Nuitee
M
marta • family_with_children • es
7
correcta
Pros:

La ubicacion es adecuada depende para que ya que es en un poligono industrial. Las instalaciones Bien, pero que la cafeteria no abre el domingo es un problema para los que se alojan en fin de semana.

Cons:

La cafeteria cerrada y sin posibilidad de desayunar en el Hotel solo en maquina de vending

2026-04-21 • via Nuitee
J
Jimbo A • couple • gb
10
Pros:

The food was excellent, staff were brilliant, room immaculate and comfortable...underground parking was great.

Cons:

Nothing

2026-04-21 • via Nuitee
S
Sergio • solo_traveller • es
10
2026-04-19 • via Nuitee
R
Roxana • couple • ro
8
2026-04-11 • via Nuitee
M
MERCEDES • solo_traveller • es
9
2026-04-11 • via Nuitee
A
Amanda • extended_group • gb
5
Cons:

Restaurant was not going to open for the duration of our stay so had to use petrol station next door vending machines.

2026-04-07 • via Nuitee
A
Aurora • solo_traveller • es
9
Pros:

Las chicas de recepción un 10 en amabilidad, recomendaciones y consejos, trato muy humano y cercano

2026-04-07 • via Nuitee