Hotel Ortuella

Hotels
8.5 (1179 reviews)
Poligono Granada, 1 , Ortuella , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Good value for money
Comfortable rooms
Convenient parking
Cons:
Limited restaurant hours
Location far from airport and amenities
Noise issues reported

Categories

Cleanliness
9.08
Clean and well-maintained rooms mentioned positively in multiple reviews.
Service
9.05
Friendly staff and good service noted by multiple guests.
Location
7.09
Proximity to the city is good, but some guests noted it was far from the airport and lacked nearby amenities.
Room Quality
9.04
Rooms described as comfortable and well-furnished.
Amenities
8.07
Good amenities including underground parking, but some drawbacks like limited restaurant hours.
Value for Money
9.03
Many guests found the hotel to be a good value, especially with discounts.
Food and Beverage
8.08
Breakfasts were satisfactory, but restaurant limitations were noted.
Overall Experience
8.55
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:39

Property Description

Modern Design and Comfortable Rooms
Hotel Ortuella offers air-conditioned rooms with a contemporary design, featuring neutral tones and smart wooden floors. Each room is equipped with essential amenities such as a TV, telephone, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Location and Nearby Attractions
Conveniently located just off the N-634 highway, Hotel Ortuella is a short drive away from Bilbao Exhibition Centre and central Bilbao. With Urioste Train Station a mere 5-minute walk away, guests have easy access to explore the area, including Meaztegi Golf Course and the beautiful beaches within a short distance.

Complimentary Wi-Fi and Breakfast
Guests at Hotel Ortuella can enjoy free Wi-Fi throughout the property, staying connected during their stay. Start your day right with a basic daily breakfast provided by the hotel, or venture out to nearby restaurants and bars in the charming town of Trapagaran, just 800 meters away.

Book your stay at Hotel Ortuella now for a relaxing and convenient experience!

Important information:

Please note that parking spaces are limited and cannot be reserved.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1179 reviews
Cleanliness: 9.08
Service: 9.05
Location: 7.09
Room Quality: 9.04
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
M
Mike • couple • gb
7
Yeah it's fine foods decent for what it is
Pros:

Room size

Cons:

Location is poor for anything without driving

2026-07-11 • via Nuitee
I
idoia • solo_traveller • es
9
Pros:

Es un hotel limpio, cómodo y con muy buena relación calidad precio.Hace muchos años que acudimos y siempre estamos muy a gusto.El parking es gratuito.El entorno muy silencioso

Cons:

Que los domingos no hay servicio de desayuno

2026-07-11 • via Nuitee
A
Aurora • solo_traveller • es
8
Pros:

La habitación, muy cómoda con nevera incluida

Cons:

El restaurante, por poner algo, la comida de menú regular

2026-07-10 • via Nuitee
G
garrybenson • solo_traveller • ie
4
2026-07-09 • via Nuitee
D
David • couple • gb
7
Perfect for Bilbao ferry,clean and comfortable
2026-07-07 • via Nuitee
N
Nicole • extended_group • de
7
2026-07-04 • via Nuitee
A
Alexandra • extended_group • co
8
Pros:

Bien

2026-07-01 • via Nuitee
A
Alexandra • extended_group • co
8
2026-07-01 • via Nuitee
F
Frank • solo_traveller • nl
8
Pros:

Bediening restaurant. Gratis parkeergarage.

Cons:

Omgeving

2026-07-01 • via Nuitee
X
Xavier • extended_group • es
9
2026-06-29 • via Nuitee
V
Villamizar Florez • solo_traveller • co
8
Pros:

Baño amplio

2026-06-28 • via Nuitee
A
Albert • couple • es
8
Bueno bonito y barato
Pros:

Para nuestro propósito era perfecto. Está cerca del frontón de Ortuella, la cama era super cómoda y amplia disponibilidad de check in sin recargos extras

Cons:

No comentar que los domingos no se sirven desayunos y quizá mejorar un poco la limpieza sobretodo dentro de armarios y detrás de la puerta de la entrada.

2026-06-28 • via Nuitee
A
Aritz • extended_group • es
10
2026-06-28 • via Nuitee
A
ALEJANDRO • solo_traveller • es
8
2026-06-25 • via Nuitee
R
Rocio • solo_traveller • es
6
2026-06-25 • via Nuitee
B
Beatriz • couple • es
7
Correcta
Pros:

Limpio, silencioso y como para aparcar

Cons:

Alejado. En la habitación la luz de emergencia muy fuerte…

2026-06-25 • via Nuitee
V
Verónica Noemí • couple • es
10
2026-06-25 • via Nuitee
D
Diego • solo_traveller • es
8
2026-06-24 • via Nuitee
S
SERGIO • couple • es
8
Pros:

El hotel es pequeño y acogedor, limpio y los recepcionistas simpáticos y amables. Nos dio el servicio que necesitábamos, todo ok.

2026-06-23 • via Nuitee
R
Rildo • solo_traveller • es
10
2026-06-22 • via Nuitee