Novotel Charleroi Centre

Hotels
•
Novotel
8.4 (3960 reviews)
Place Verte 17 , Charleroi , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Noise
Room design issues
Food quality

Categories

Cleanliness
7.68
Multiple mentions of cleanliness but issues noted with noise and shabby walls.
Service
9.15
General praise for friendly and helpful staff.
Location
9.19
Highly rated for its convenient location near shopping and transport.
Room Quality
8.14
Comfortable and spacious rooms but some issues such as uncomfortable design.
Amenities
8.67
Good amenities available, with some room for improvement.
Value for Money
8.63
Perceived good value considering the hotel’s location and amenities.
Food and Beverage
7.18
Diverse food comments; breakfast feedback varied, with some negative mentions.
Overall Experience
8.55
Overall positive but with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:36

Property Description

Central Location and Shopping Convenience
Novotel Charleroi Centre is centrally located in Charleroi, directly connected to the Rive Gauche shopping mall. The hotel is just a short 5-minute walk from the Charleroi-South train station, making it convenient for both leisure and business travelers.

Modern Rooms with City Views
Enjoy a comfortable stay in one of our guest rooms featuring a flat-screen TV, private bathroom, and free WiFi. Wake up to a picturesque city view and relax in the cozy seating area provided in each room.

Delicious Dining and Business Facilities
Start your day with a continental or buffet breakfast in the breakfast area and savor European and local cuisine at our on-site restaurant. For business needs, take advantage of our business center and unwind with snacks from the vending machines. Our 24-hour front desk staff are always ready to assist you.

Book your stay at Novotel Charleroi Centre for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3960 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.55
V
Vorobjova • solo_traveller • lv
9
2026-05-09 • via Nuitee
Z
Zahra • extended_group • fr
4
Décevant
Pros:

L’emplacement

Cons:

Nous avons pris une chambre pour 4 ils nous ont mis 2 lits d’appoint je ne comprends pas dans les autres hôtels il y’a toujours 2 vrais lits double. Ça ne valait pas du tout le prix literie nulle

2026-05-08 • via Nuitee
S
Steve • solo_traveller • ch
10
2026-05-08 • via Nuitee
R
RMOONS • couple • be
9
Een oase van rust en stijlvolle klasse in het hart van Charleroi
Pros:

Je logeert in een oase van rust (Rive Gauche site) in het hart van het 'drukke' en 'volkse' Charleroi. Hotel heeft de klasse van een Novotel, mooie kamers met uitzicht op de terrils.

Cons:

Tapijt en zetel in de kamer waren besmeurd met donkere vlekken.

2026-05-07 • via Nuitee
K
kify • solo_traveller • be
7
2026-05-07 • via Nuitee
Z
Zikki1981 • extended_group • ae
6
acceptable
Pros:

amenities chambre dans les normes de la chaine

Cons:

Les draps pas fait correctement, on a du refaire tout le lit, la propreté des couloirs et sofas dans la chambre. Resto pas dispo les jours fériés et weekend

2026-05-06 • via Nuitee
M
Milos • solo_traveller • ba
10
Tidy and comfortable
Pros:

Super clean room, nice view, very friendly staff. A lot of restaurants in the area! Close to railway station.

2026-05-05 • via Nuitee
L
Lemonnier • solo_traveller • fr
10
2026-05-05 • via Nuitee
T
Trepels-Kottek • couple • de
8
2026-05-04 • via Nuitee
T
T_Riz • solo_traveller • gr
9
Work trip in Belgium - France
Pros:

Location
comfort
Breakfast
Central location to the city
Available paid parking

Cons:

The entrance and exit of the paid parking every time you have to validate the ticket at the reception which sometime can be busy and you have to wait.
Maybe an alternative system can be implemented

2026-05-04 • via Nuitee
C
Camilla • family_with_children • dk
9
2026-05-03 • via Nuitee
P
Paul • family_with_children • fr
8
2026-05-03 • via Nuitee
O
Octavio • couple • pt
9
Pros:

Atendimento no BAR E RESTAURANTE

Cons:

O colchão nao era confortavel. e deveria ter almofadas extras opcionais.
Le matelas n'était pas confortable.
Il aurait dû y avoir des oreillers supplémentaires en option.

2026-05-02 • via Nuitee
M
Magalie • couple • be
8
2026-05-02 • via Nuitee
F
Faryal • couple • gb
4
2026-05-02 • via Nuitee
S
Simon • family_with_children • nl
1
My negative experience is not with the facility, but with Booking.com
Cons:

Why are you sending these kind of questionnaires? Booking.com check your records and stop bothering very unsatisfied customers.

2026-05-01 • via Nuitee
E
EE CHING • couple • be
7
2026-05-01 • via Nuitee
M
Marie-josee • couple • fr
5
Charleroi nous a apparu étonnamment en transition et en déficit d’attractivité
Pros:

Le confort de la chambre

Cons:

La localisation de l’hôtel, la fermeture du restaurant, le week-end, le quartier non sécuritaire où se trouve l’hôtel, le peu d’intérêt de la ville qui paraît abandonner

2026-05-01 • via Nuitee
A
Anne • family_with_children • fr
8
Très bon séjour
Pros:

Emplacement .
Personnel adorable et aux petits soins

Cons:

Un peu chaud dans la chambre

2026-05-01 • via Nuitee
A
ARISTEIDIS • solo_traveller • gr
10
Ήθελα ένα άνετο ξενοδοχείο κοντά σε σιδεροδρομικό σταθμό σε μιά ήρεμη και φιλόξενη πόλη στο Βέλγιο
Pros:

Το πρωϊνό υπέροχο και ποιοτικά και ποσοτικά. Το δωμάτιο άνετο καθαρό με τεράστια παράθυρα και οι ηλεκτολογικές εγκαυαστάσεις και ανέσεις υψλότατου επιπεδου

Cons:

Όλα ήταν υπέρεχα. Κυριολεκτικά απίστευτο για ξενοδοχείο αυτής της τιμής στο Βέλγιο

2026-04-30 • via Nuitee