Novotel Charleroi Centre

Hotels
•
Novotel
8.4 (3853 reviews)
Place Verte 17 , Charleroi , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Noise
Room design issues
Food quality

Categories

Cleanliness
7.68
Multiple mentions of cleanliness but issues noted with noise and shabby walls.
Service
9.15
General praise for friendly and helpful staff.
Location
9.19
Highly rated for its convenient location near shopping and transport.
Room Quality
8.14
Comfortable and spacious rooms but some issues such as uncomfortable design.
Amenities
8.67
Good amenities available, with some room for improvement.
Value for Money
8.63
Perceived good value considering the hotel’s location and amenities.
Food and Beverage
7.18
Diverse food comments; breakfast feedback varied, with some negative mentions.
Overall Experience
8.55
Overall positive but with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:36

Property Description

Central Location and Shopping Convenience
Novotel Charleroi Centre is centrally located in Charleroi, directly connected to the Rive Gauche shopping mall. The hotel is just a short 5-minute walk from the Charleroi-South train station, making it convenient for both leisure and business travelers.

Modern Rooms with City Views
Enjoy a comfortable stay in one of our guest rooms featuring a flat-screen TV, private bathroom, and free WiFi. Wake up to a picturesque city view and relax in the cozy seating area provided in each room.

Delicious Dining and Business Facilities
Start your day with a continental or buffet breakfast in the breakfast area and savor European and local cuisine at our on-site restaurant. For business needs, take advantage of our business center and unwind with snacks from the vending machines. Our 24-hour front desk staff are always ready to assist you.

Book your stay at Novotel Charleroi Centre for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3853 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.55
G
Grace • couple • be
2
Pros:

Centre commercial à proximité

Cons:

Pas très propre

2026-03-14 • via Nuitee
D
David • extended_group • es
9
2026-03-14 • via Nuitee
F
Frank • extended_group • nl
9
2026-03-13 • via Nuitee
S
Steve • couple • gb
6
Just passing through
Pros:

It’s in the very centre of town. The room was fine and the bar area looked good although we didn’t use it. The hotel seems more appropriate to business and conferences.

Cons:

The parking is very close but it’s a nightmare to access, given the one-way streets. Seek the parking coordinates and park before arriving at the hotel.

2026-03-12 • via Nuitee
A
Angelique • couple • nl
7
2026-03-12 • via Nuitee
G
Gökçe ERHAN • family_with_children • tr
9
2026-03-11 • via Nuitee
G
Gretel • solo_traveller • be
8
Prima met hond, jammer dat er geen raam open ging.
Pros:

Toegankelijkheid voor honden, oplaadpunt elektrische auto, parking en centrale ligging

Cons:

Geen raam om open te zetten !!

2026-03-09 • via Nuitee
I
Iker • family_with_children • es
9
2026-03-09 • via Nuitee
D
Dehoux • family_with_children • be
6
2026-03-09 • via Nuitee
M
Mario • family_with_children • be
5
2026-03-09 • via Nuitee
E
Eddy • solo_traveller • be
7
2026-03-09 • via Nuitee
R
Remo • family_with_children • it
8
Pros:

La posizione

Cons:

La mochettes

2026-03-06 • via Nuitee
M
Mathieu • extended_group • be
8
2026-03-05 • via Nuitee
P
Philippe • solo_traveller • nl
7
Het was OK
Pros:

Goeie locatie in het centrum. Makkelijk parkeren onder het hotel . Shopping naast de deur

Cons:

Inmiddels meerdere keren in het hotel verbleven ( met tussenpozen van ong half jaar) maar nu voelt het hotel aan alsof het achteruit gaat. Een Lamp die niet werkte en in de badkamer beschadigde muur,Kitranden grauw, toiletrolhouder die bijna van de muur viel . Hotel was voor mij 8-9 maar nu terug naar 7

2026-03-05 • via Nuitee
C
Christian • family_with_children • it
9
2026-03-05 • via Nuitee
L
Lucas • family_with_children • be
8
2026-03-05 • via Nuitee
N
nadine • extended_group • be
7
2026-03-04 • via Nuitee
H
Heli • family_with_children • fi
9
2026-03-03 • via Nuitee
A
Anton • solo_traveller • be
10
Très correcte
Pros:

Le confort et le calme

Cons:

Devoir partir

2026-03-03 • via Nuitee
T
Tore • couple • be
10
Great for one night
Pros:

The staff were very, very friendly.

Cons:

None

2026-03-01 • via Nuitee