Best Western Plus St. John's Airport Hotel and Suites

Hotels
Best Western Plus
9 (945 reviews)
34 Jetstream Avenue , St. John's , ca

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Higher than average prices
Limited breakfast options

Categories

Cleanliness
9.33
Reviews indicate clean and comfortable rooms and facilities.
Service
9.8
Staff described as friendly, accommodating, and helpful throughout various reviews.
Location
9.34
Conveniently located near the airport with positive mentions of the shuttle service.
Room Quality
8.79
Room quality noted as comfortable with good beds, albeit with some comments on coolness.
Amenities
8.82
Amenities like the pool and lounge were positively noted, but limited food options were mentioned.
Value for Money
8.28
Perceived as somewhat expensive compared to other options but balanced by convenience.
Food and Beverage
8.33
Breakfast not included in the room rate and some dishes considered pricey.
Overall Experience
9.3
General sentiment is very positive, with high satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:18

Property Description

Convenient Location
Located just 2 minutes' drive from St. John's Airport and a short distance from downtown, Best Western Plus St. John's Airport Hotel and Suites offers easy access to both the airport and the city center.

Modern Amenities
Each room is equipped with a flat-screen TV, coffee machine, and a private bathroom with complimentary toiletries. Some rooms even feature a cozy seating area for relaxation, ensuring a comfortable stay for all guests.

Leisure Facilities
Guests can enjoy the hotel's on-site pool and fitness center, perfect for unwinding after a busy day of travel or exploring the nearby attractions.

Book your stay at Best Western Plus St. John's Airport Hotel and Suites for a convenient and comfortable experience during your visit to St. John's.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 945 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
T
Tetiana family_with_children ca
10
Pros:

Дуже гарна кровать,я нарешті змогла поспати 😁

2026-04-14 via Nuitee
D
Dora-Lee solo_traveller ca
7
Good location, clean rooms
Pros:

This hotel is walking distance from the airport. The staff are friendly and the rooms clean.

Cons:

I find the cost high especially with breakfast not automatically included.

2026-04-12 via Nuitee
W
wandering_coonass Business
10
Very dissatisfied customer
Pros:

I typically don't take the time to leave reviews unless something went exceptionally well or exceptionally bad and unfortunately this trip was EXCEPTIONALLY BAD. I chose to book a king kitchen suite as this was a multi-day stay. Check-in was quick and easy, the staff at this location are always friendly and helpful. Upon arrival to my room I was perplexed to find that it looked as if the bed had slept in as the pillows and bedding were in disarray. The room had obviously not been cleaned very well as there were bits of trash on the floor (food debris, toenail clippings, etc). I did not make a fuss of this and after a long travel day I just wanted a hot shower. I found the shower to have soap scum, several body hairs and live insects which I had to rinse down the drain (there were more live insects in the shower the next day). After my disappointing shower I door-dashed some food since it was pretty late. Part of the reason for booking a kitchen suite was to have access to dishware and utensils. I grabbed a plate to eat my dinner and found food particles stuck to the plate, I then found that this was the case will all of the plates in the cupboard. I also found every drinking glass to be disgustingly filthy, several of them still had what looked like milk rings in them. Sleep was very difficult to achieve in this room due to the amount of outside noise. There were guests hanging out in the hallways holding loud conversations, unattended children that were actually having a foot race in the hallway until 11:30 PM when I had to yell at them to stop because the front desk attendant did not address the issue, I heard other guests having to yell at these kids as well. To the credit of the helpful night-time front desk attendant, he did attempt to stop the other guests from causing disturbances but the night shift at this location is very understaffed.
I've stayed at this location many times and never been completely satisfied with my stay but this stay was absolutely terrible.

2026-04-10 via Tripadvisor
D
Danielle family_with_children ca
7
Great
Pros:

Great location, easy to get to, free shuttle from airport, free parking, really clean and lovely establishment, nice employees and comfortable beds.

Cons:

I didn't like that there was no water supplied for coffee maker or to drink besides tap, there wasn't enough cream or sugar for coffee, there was only one mirror so if someone was using the washroom you couldn't get makeup or get ready, no fan for bathroom. Breakfast wasn't complimentary but the prices for the restaurant weren't bad so.

2026-04-07 via Nuitee
D
Darcelle family_with_children ca
10
2026-04-07 via Nuitee
T
Terri family_with_children ca
6
2026-04-07 via Nuitee
L
Laura family_with_children ca
9
2026-04-07 via Nuitee
N
Nicole family_with_children ca
8
Pros:

Beautiful hotel, great staff, and great location. The shuttle to the airport was a nice feature for an early morning flight.

Cons:

Not that it's in any way the responsibility of the hotel or its staff but there were kids running back and forth the hallway banging on doors all day and most of the evening.

2026-04-04 via Nuitee
A
arlette family_with_children ca
8
My son had an excellent time in the pool he was obsessed!
Pros:

The staff are excellent they’re amazing people. 10 out of 10.

2026-03-26 via Nuitee
T
Tina solo_traveller ca
10
2026-03-25 via Nuitee
G
Ghulam family_with_children ca
9
2026-03-24 via Nuitee
G
Gail family_with_children ca
9
Pros:

Staff were all very friendly and welcoming.

Cons:

Smoke alarm in my room kept beeping. After 3 attempts to stop it with new batteries I was switched to a different room that didn't have a bathtub. Nothing serious. Overall it was a great stay.

2026-03-23 via Nuitee
B
Berkley extended_group ca
10
Pros:

I required a wheelchair (due to a broken leg) and they provided one for my full stay.

2026-03-23 via Nuitee
B
Bernice family_with_children ca
10
Pros:

The room was very clean and great size. The food was excellent. The staff was very accommodating. The lobby was open and inviting.

2026-03-22 via Nuitee
B
Boyd family_with_children ca
8
2026-03-22 via Nuitee
K
Kylie couple ca
9
2026-03-20 via Nuitee
C
Crystal family_with_children ca
10
2026-03-20 via Nuitee
M
Melvin extended_group ca
8
2026-03-15 via Nuitee
L
Lloyd couple ca
10
Comfortable, reasonably priced hotel with exceptional staff!
Pros:

Modern, clean property. Located close to the airport.

2026-03-13 via Nuitee
C
Carol couple ca
8
2026-03-11 via Nuitee