Vinpearl Empire Nha Trang, Affiliated by Meliá

Hotels
•
Affiliated by Melia
9.8 (1103 reviews)
44 Le Thanh Ton , Nha Trang , vn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near beach and shops
Cons:
Issues with cleanliness in some areas
Minor problems with room facilities

Categories

Cleanliness
8.98
Several reviews mention cleanliness positively, highlighting clean rooms, but there's a concern about musty smells in some areas.
Service
10
Multiple reviews praise the staff's friendliness and helpfulness.
Location
10
Many reviews affirm the hotel is conveniently located near shops and the beach.
Room Quality
9.98
Rooms are described as spacious and comfortable; some issues noted with specific amenities.
Amenities
9.48
Amenities described positively, though there were minor issues reported with room facilities.
Value for Money
9.98
Guests feeling the price is appropriate for quality and service received.
Food and Beverage
9.98
Breakfast variety and quality were highlighted positively in many reviews.
Overall Experience
10
Overall experiences shared in reviews are mostly positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:23

Property Description

Luxurious Accommodations and Dining
Meliá Vinpearl Nha Trang Empire offers elegant rooms with stunning views, modern amenities, and a choice of two exceptional restaurants serving delectable cuisine.

Relaxation and Leisure
Indulge in ultimate relaxation at the outdoor pool or rejuvenate your senses at the spa with a variety of soothing treatments, ensuring a tranquil stay.

Convenient Services and Location
Benefit from a dedicated 24/7 front desk for all your needs, from booking tours to currency exchange. Located just a short walk from Tram Huong Tower and Nha Trang Centre Shopping Mall, convenience is at your doorstep.

Book your stay at Meliá Vinpearl Nha Trang Empire for an unforgettable experience in Nha Trang!

Important information:

All cots are subject to availability.

Please contact the property for more information

Guests are responsible for self-checking room furnishing and facilities, food/drinks in mini-bar upon check-in and check-out as per regulations of the Hotel.

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Please present the same credit/debit card used to guarantee your booking when checking in / making payment at the hotel.

If you are making payment using another cardholder's credit/debit card, kindly provide the following to the hotel prior to your arrival:
1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)

Please note that hotel may contact the cardholder for verification purposes.

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Room rate is exclusive of Vinpearl Land ticket.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.8
Based on 1103 reviews
Cleanliness: 8.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 9.98
Overall Experience: 10
A
Ari • family_with_children • fi
8
Pros:

Sijainti hyvä ja aamiainen kattava.

2026-06-19 • via Nuitee
L
LIUDMILA • family_with_children • ru
10
Pros:

Отличное местоположение, на первых этажах есть кафе и тц! Вкусные и разнообразные завтраки, особенно понравилось наличие корейкой еды! Номера прям шик, очень мягкие матрасы и постельное бельё, в номере есть все для комфортного проживания, даже иногда не хотелось с него выходить. Персонал очень отзывчивый, помог и приносили все по первой просьбе! Обязательно вернемся в следующей году!

2026-06-18 • via Nuitee
D
DANG THI THU HA • solo_traveller • vn
8
2026-06-18 • via Nuitee
T
Thị Thu Hà • family_with_children • vn
7
Pros:

Địa điểm

Cons:

Chưa được sạch sẽ, cửa phòng bị lỏng ốc vít, xộc xệch ko chắc chắn, hành lang ko sạch sẽ, đồ ăn sáng ko đa dạng, ít so với dịch vụ khách sạn 5*

2026-06-15 • via Nuitee
L
Linh • family_with_children • vn
8
I love it because my kids can enjoy alot
Pros:

Nhân viên rất tốt và nhiệt tình

2026-06-14 • via Nuitee
N
Nichole • couple • au
9
Would come back
Pros:

Helpful, friendly staff
Great rooms

Cons:

Nothing not to like

2026-06-13 • via Nuitee
N
Nguyễn • solo_traveller • vn
10
2026-06-13 • via Nuitee
Тимур • family_with_children • ru
10
2026-06-10 • via Nuitee
N
Nguyen • family_with_children • us
5
It is a very busy hotel that struggles to keep it pristine
Pros:

The location was good and the staff were excellent and responsive.

Cons:

The property appears to not be well maintained. The rooms were dirty and linens had stains.

2026-06-09 • via Nuitee
H
HUU DUNG • extended_group • vn
10
2026-06-08 • via Nuitee
N
Nguyen • solo_traveller • vn
10
Pros:

Không gian ở thoải mái, view quá đẹp

2026-05-31 • via Nuitee
S
Sally • solo_traveller • au
7
Pros:

Located in the middle of the city.
Stunning city and ocean view from a two bed room suite.

Cons:

I had requested an early check-in through Booking.com. While I understand that early check-in is subject to availability, I felt that little effort was made to accommodate the request.

I returned to the hotel after 3:00 pm, which I was told was the official check-in time. However, it appeared that my room was still not ready. As I had already completed the check-in process earlier, I only needed to collect my room key. Despite this, I had to wait while the receptionist made several phone calls. When I asked whether there was an issue, I was told that a final check was being conducted to ensure everything in the room was perfect before handing over the key. However, after several more calls and a last-minute room number change, it seemed likely that the room was not actually ready at that time.

My concerns were reinforced when I found a mobile phone left behind next to the TV in the room, something that should have been noticed during cleaning. In addition, the bathroom sink was still wet and contained water, suggesting that housekeeping had only recently finished.

Unfortunately, the room conditions were also disappointing. The room was very warm upon arrival, and the air conditioning was not functioning properly in either room. A staff member had to attend and clean the filters before the units began working normally.

I work in customer service myself and understand that unexpected issues can occur. What matters most is how they are handled. Honest communication, a sincere apology, and appropriate efforts to resolve the situation go a long way in maintaining customer trust. In this case, I felt that the communication was not as transparent as it could have been.

Fortunately, this was only a short stay before a late-night flight. Had this been a longer family holiday, the experience would have had a much greater impact on our trip.

2026-05-30 • via Nuitee
Đỗ Thanh • couple • vn
8
2026-05-28 • via Nuitee
T
Tân • family_with_children • vn
8
Pros:

Location is convenient and the staffs are nice

Cons:

Check-in process is very slow. I arrived at 3 PM but I just got the rooms at 4 PM. Although, the check-in time is 3 PM. It is Saturday but it should not be such slow with 5 star hotel

2026-05-27 • via Nuitee
R
Roma • couple • ru
9
Pros:

хороший, чистый отель(коих мало в городе) в этой центовой категории точно лучший

2026-05-26 • via Nuitee
B
Benjamin • solo_traveller • gb
8
2026-05-26 • via Nuitee
R
Roma • couple • ru
9
2026-05-26 • via Nuitee
L
Lam Thuy • extended_group • vn
9
2026-05-24 • via Nuitee
P
Patrick • solo_traveller • ie
3
Pros:

The location

Cons:

The breakfast was not good. Some unhelpful staff. Room was very small. And it's a very large hotel with 40 floors so can be waiting a while to grab a elevator. Swimming pool closes early and also the bar. Overall the hotel seemed to be a soulless experience.

2026-05-23 • via Nuitee
A
Aleksandr • couple • kz
10
Pros:

Живу не первый раз! Все супер

2026-05-21 • via Nuitee